






The Royal Care Home specialises in nursing and residential care, including for people with dementia, with fifty-seven en-suite rooms in total, as well as four lounges and two dining rooms.
All care plans are person-centred and include regular visits from GPs, as well as input from other nursing experts and dieticians.
Residents also enjoy a secure sensory garden, designed specifically for people with dementia, as well as a laundry service and wide range of activities.
Care Provided by The Royal Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Royal Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Hayley Sadd(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: 2023
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
The Royal Care Home Reviews (86)
The Royal Care Home has a Review Score of 9.9 (9.862) out of 10, based on 45 reviews in the last 2 years.
Over all time The Royal Care Home has 86 reviews.
My dad went into the Royal in March 2021. From that day until Saturday, February 2022 the staff have been fantastic. He was cared for with dignity, love and kindness which my family will never forget. Dad loved having a joke with the staff, who always were approachable and caring towards the family. Me and my sisters can't praise all the staff enough. Thanks for all the kindness, care and compassion you showed to my dad and us at the end of his life. Thanks to you all.
I am very satisfied that this is the right place for my wife. The staff are very courteous and always try to help me as much as they do my wife. I have no reason to doubt their ability to look after my wife and I thank them.
My mother was admitted to the Royal care home as she required end-of-life care. We found the staff were very friendly, approachable, and caring both towards my mum and to her family. The Royal is a clean, comfortable place, they provide some activities (around covid restrictions). Mum enjoyed having her hair and nails done regularly. I can't praise the staff highly enough for their understanding, care, and compassion. Thank you to all.
My mother has been a resident here for 8-years. The care that she has received, in this time, is outstanding. The staff are amazing with the care they provide, despite my Mum being difficult to deal with due to dementia. The food is very good and is freshly cooked on a daily basis. Residents have secure access to a large garden. Highly recommended!
My wife is a resident, but due to covid19 restrictions, unable to have visit. However, able to phone staff for frequent updates on her health and care; staff have been honest with their assessment and gave good feedback.
My nana went into this care home in these difficult times, and the staff have been really good. We have been able to visit at the window, and she always looks happy. The staff always keep us up to date with how she is and are always really caring towards her; this made us feel much better, as a family.
My mum had a fall and went into the hospital, because of this, we were advised she has to have some respite. We chose The Royal as its the closest to us. When she went in for her respite, she seemed really happy and settled. The staff and manager were really reassuring. Mum now lives there full time, the food great, and she's put weight on. We're very happy as a family.
Well done to everyone; you are angels.
All the staff at The Royal go above and beyond to care for all the residents in the home. In these difficult times, they are like family to them. I cannot praise the work they do enough. I know my friend is being cared for and treated with respect.
My mum moved to The Royal in November when she required nursing care, which was not available in her previous care home. All the staff at The Royal have treated my mum with care, kindness and respect at all times and have really taken time getting her settled in. They are all welcoming to us as a family, listening to any concerns we should have. I would definitely recommend this home to anyone looking for somewhere safe for their family member. I'm so thankful she was here during this Covid pandemic.
Sadly, dad passed away, but his level of care was exemplary.
We use The Royal for respite care for my mum and recently for emergency care. The home is lovely, and the food is varied and there is plenty of it. She is well cared for, all of the staff go out of their way to make you feel welcome and they update me every time I go to visit. The entertainments lady is fantastic, as are all the staff. They have a lovely relationship with the residents and families. I visited quite a few homes before I decided on The Royal and I am really pleased we chose it.
Very disappointed in this care home. After seeing the online reviews I placed my parents in this home for 2 weeks respite. On arrival, everything seemed good, friendly staff, lovely manager etc, lots of reassurance and promises of how great it will be for my parents. It turned out to be the opposite - within the week I had removed my parents from this home and relocated them to a lovely place nearer me. Let's just say since moving them they have flourished. In my opinion, this home does not demonstrate what the reviews suggest - unfortunately, I am unable to go into detail due to their Review Policy.
I would highly recommend this home, I visit often and the staff are very caring and kind. The activities are great with lots to do.
Mum spent the last three months in The Royal. The staff have been very caring, compassionate and kind towards both my mum and our family.
I am very happy with mum's care from everyone involved at The Royal and the support for my brother and myself through these hard times is much appreciated. It's like being part of an extended family which we are extremely grateful for.
My husband is a resident at the Royal Care Home. I cannot praise the staff enough for the care they provide for him, every member of staff in the home are all so lovely and caring. The home is run by an excellent management team and fantastic staff members. I would most definitely recommend this wonderful care home to anyone looking for excellent care.
My father became a resident at the Royal Care Home in November. This care home along with all staff is brilliant! The activities lady is one in a million, I cannot recommend this home enough. Dad is so well cared for by everyone from the manager down to the kitchen staff, hygiene is excellent. Dad is constantly having food and fluids. Thank you to every one of you at the Royal.
My husband and I will be forever indebted to the wonderful staff at The Royal, who treated my mother-in-law with dignity, respect and so much love. They are so very caring and a credit to their care home. The manager (who has recently left) was excellent, so very caring too. The home was always very clean and food was lovely. The staff are angels, so pleasant and they treated us, as relatives, equally well. Wonderful.
The cleaners and cooks are equally as friendly. A huge weight off my mind to know mum is safe and happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Royal Care Home.
There are no upcoming events for The Royal Care Home.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
- 30 Jun 2021Recipient: Crown Care
Accreditations
There are no accreditations posted yet for The Royal Care Home.
Meet the Team (8)

Hayley has been a dedicated Home Manager at The Royal Care Home since 2023. Hayley has worked at The Royal since 2013 in various roles. Hayley has a passion for ensuring quality care and a nurturing environment, she oversees the daily operations of the care home, ensuring that all residents receive the highest standard of care.
Hayley's commitment to fostering a compassionate and supportive atmosphere has made her an invaluable leader and a trusted advocate for both staff and residents. Her background in healthcare and her empathetic approach has consistently contributed to the well-being and happiness of everyone in the care home.

Jane is the Clinical Deputy Manager at The Royal Care Home, bringing a wealth of experience and specialised training as a Learning Disability Nurse and experience in management. Her expertise in health care and management uniquely positions her to support both the staff and residents effectively. Jane is dedicated to creating a supportive and therapeutic environment, ensuring that the well-being of the residents is prioritised.
Her compassionate leadership and in-depth knowledge make her an invaluable asset to the care home.

Jane has been the head housekeeper at The Royal Care Home since 2024 however has been a part of the team since 2014. With a meticulous eye for detail and a commitment to maintaining a clean and comfortable environment, she ensures the highest standards of cleanliness and hygiene throughout the facility. Jane's dedication and hard work have made her an essential part of the team, greatly contributing to the health and well-being of the residents. Her friendly demeanour and proactive approach to housekeeping have earned her the respect and admiration of both colleagues and residents alike.

Scott is the maintenance supervisor at The Royal Care Home, where he has earned a reputation for his reliability and expertise. Responsible for ensuring the facility's safety and functionality, Scott handles everything from routine repairs to emergency fixes with efficiency and skill. His proactive approach to maintenance and his quick problem-solving abilities keep the care home running smoothly.
Scott's dedication to maintaining a safe and comfortable environment for residents and staff alike makes him an indispensable member of the team.

Natasha is the Clinical Lead at The Royal Care Home, bringing a wealth of experience and specialised training as a Registered General Nurse. Her expertise in health care uniquely positions her to support both the staff and residents effectively. Natasha is dedicated to creating a supportive and therapeutic environment, ensuring that the mental and emotional well-being of the residents is prioritised. Her compassionate leadership and in-depth knowledge of health issues make her an invaluable asset to the care home, fostering a community where everyone feels understood and cared for.

Hayley is the Home Administrator at The Royal Care Home, where she plays a pivotal role in overseeing financial operations and administrative functions. With her keen analytical skills and strategic approach, Hayley ensures the smooth running of the care home's business activities, from budgeting and financial planning to resource management. Her expertise and dedication have been instrumental in optimising operational efficiency and supporting the overall mission of providing exceptional care. Hayley's commitment to excellence and her ability to manage complex tasks with ease make her a valuable asset to the team.

Rachael joined us in 2022 and has been in the role of Activities Co-Ordinator since 2023. She has a passion for ensuring residents receive a balanced activities program full of stimulation and experience.
Rachael has the residents' happiness at the centre of her mind and takes good care in planning group and 1-1 activities to fulfil the residents' needs at The Royal Care Home. She is a valuable member of the team at The Royal Care Home and always brings a smile to the residents, relatives and staff.

Paula is Head of Care at The Royal. Paula ensures that the care we provide supports and reflects individuals mental health and physical needs, is culturally appropriate, and is continuously evaluated to ensure compliance with professional guidance and current best practice. Paula works in collaboration with the management and clinical teams, Paula sets standards, develop, and enhance high-quality care provision. Paula is a valued member of the wider clinical leadership Team, driving continued improvement in service delivery and the professional development of the team members.
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