Rose Court Care Home

44/48 Water Street, Radcliffe, Manchester M26 4DF

Rose Court Care Home, Manchester, Greater Manchester
Rose Court Care Home, Manchester, Greater Manchester
Rose Court Care Home, Manchester, Greater Manchester

Rose Court Care Home is located within a residential area of Radcliffe in Manchester, a purpose built facility offering general nursing, general residential, dementia nursing and dementia residential care.

At Rose Court Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings.

Rose Court has a range of comfortable and well-equipped bedrooms situated over three floors which are named Clarence, Windsor and Wilton. Each floor is home to a different type of care for residents’ needs.

Chefs at Rose Court pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Karen Davies (Manager)

Local Authority / Social Services: Bury Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 109 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Arabic, Urdu

Single Rooms: 109

Rooms with ensuite WC: 20

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room

Latest CQC* Report on Rose Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 06 Feb 2017

Please contact us for information regarding our bed availabilityGeneral

Reviews

9.7 Rose Court Care Home has a Review Score of 9.7 (9.689)

The Review Score of 9.7 (maximum of 10) for Rose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Rose Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.726 for Rose Court Care Home is calculated as follows: ( (209 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 259 Ratings = 4.726

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.963 Points relating to the number of positive Reviews for Rose Court Care Home is based on 21 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.8 positive Reviews (109 registered beds ÷ 5). 21 Reviews ÷ 21.8 Target = 0.963

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rose Court Care Home?

  • Extremely LIKELY
    18
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Rose Court Care Home

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    3
  • Volunteer
    2
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

I find the care at Rose Court to be consistently excellent. The staff are very friendly and really care for the residents. The place is clean and tidy and, unlike some other homes, the needs of the residents come first. Also, there are activities to keep people active such as days out and entertainers coming in the house. The medical side is also good. Overall, can't be faulted.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been coming here for several years to bring Holy Communion consecrated at St. Thomas and St. John's Church monthly. We have always had a warm welcome. We have brought carols before Christmas and harvest service in October. Numbers vary between 4 and 7 for holy communion and a room full for Christmas carols. The staff are always very helpful and explain the individual needs of those who attend.

How likely would you be to recommend Rose Court Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

My husband has been very comfortable in Rose Court. He is well looked after and cared for when he is ill. I am very happy with his care.

How likely would you be to recommend Rose Court Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I find the home excellent and wouldn't want to transfer her to another care home. She gets on well with staff and management they treat her with kindness and dignity. I know she likes them all. I couldn't treat her better myself.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was most anxious as to what the future held when my partner moved into Rose Court. Any fears I had have been allayed to the point that I know she is in the best possible care. The manager and her staff are absolutely 1st class. My partner is always well dressed, clean and tidy. Excellent food and a family feeling to the home. Rose Court is a care home in the true sense of the word care.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit a dear friend on and off for the last year. All the staff are doing a great and wonderful job caring with patience, kindness and understanding towards the residents. The home feels like a retirement home, it's a lovely feel to the place. I would recommend for friends and family to come to be looked after here and to visit. Once again the staff are doing a wonderful job caring and for the community.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Satisfied that dad is well cared for and appreciate the care provisions in place.

How likely would you be to recommend Rose Court Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I have found the quality of care to be excellent

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has received the highest level of care possible. She is very settled and happy. The staff take such excellent care of her, her overall health and appearance have improved tremendously wherever possible.
It is evident that caring not just a job but a true vocation for all the staff. I genuinely feel that visiting my mum now is like visiting her at home. All her relations are made so very welcome and we have an excellent relationship. I visited over 20 homes before choosing Rose Court and it truly is an excellent model of a residential care provision. A truly outstanding home.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am so happy my brother is living at Rose Court. The staff are so kind and caring. My brother feels so safe so I don't worry about him. He is so happy and I can't thank the staff enough.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum was admitted 3 weeks ago to Rose Court for end of life care with terminal cancer. The care received was absolutely excellent and she was treated dignity and respect. When any staff member was asked for assistance it was done immediately and without question. I would have no hesitation in recommending Rose Court to anybody. On behalf of myself and family, I would like to say a huge thank you to all the staff.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

So relaxed to leave my mother here in the care of these kind and caring people.

They are wonderful at all times and especially when times are hard for me. A wonderful place.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has been at Rose Court Care Home since July 2016. He has settled very well. The care home is everything you want for your parent. The care and overall standards are excellent. There are plenty of activities going on too. Food is very good and staff are very friendly and helpful. There are rooms you can use anytime if you want some privacy. Would gladly recommend this place.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was admitted to Rose Court on a recommendation from a district nurse in the Salford area.

He was treated with respect and dignity at all times and seemed quite happy. Unfortunately, he was quite poorly and wasn't able to join in with the activities on offer ie. Blackpool lights visit and pub lunches.
I feel he was happy at Rose Court though his time there was short.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Court Care Home has been a very caring environment for my mum for the last 4 years. The staff are always very pleasant, welcoming and caring to both residents and relatives. There are lots of activities going on to stimulate residents/make their stay bearable. Staff are always on hand to discuss concerns and I feel they know my mum well and care always seeking to do their best for her.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had to look for a nursing home for my mum who has vascular dementia as well as other physical health problems. We were devastated as a family but were determined to find the best place for her. Rose Court Care Home is just that! I knew as soon as I went in. The atmosphere was just lovely. The staff are amazing, kind and caring. The environment is dementia friendly. Staff are interested in our opinion and listen to our views and concerns. I feel confident with the care my mum receives at Rose Court Care Home.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum's been in Rose Court for 14 months now, I'm taking her to another home as she will be nearer to all family and her friends. Rose Court has been fantastic with mum and us, they are so caring and lovely staff.
Me and my family will miss all of the staff and residents who we have made good friends with, they feel as though they are a part of our family.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I couldn't honestly pick one person for the care award. I feel that every staff member needs recognition. They are all pleasant and friendly and make me feel at ease. All staff are easy to approach daily.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother was a resident from the beginning of May to the beginning of August 2016. During this time there were several issues that I had to make the staff aware of, the main one being that I noticed Mum felt that she was missing all or part of her meals. On many occasions, Mum's dessert did not arrive and I had to ask for some for her. Mum would tell me that she hadn't had breakfast. I would ask one nurse who said that she had because he had given it to her. The following day the other nurse approached me to tell me that Mum had not been eating her breakfasts because staff couldn't wake her up! A litre of orange juice was given for her to drink during the day, and then orange cordial. My mother has chronic kidney failure and needs to drink plenty. Staff were told on several occasions that she did not like orange cordial if she was given orange she would not drink it. Senior staff would contradict each other constantly.

How likely would you be to recommend Rose Court Care Home? Extremely Unlikely

Average Rating: 

 2.5 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Poor

Activities: Poor

Management: Poor

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Poor

HC-One, Careline Team at Rose Court Care Home responded to this review on 06 Oct 2016:

Thank you for bringing your concerns to our attention, we welcome feedback as an opportunity to continually review and improve our services.
We are very sorry that you feel the service you and your mother received was not of a satisfactory standard. The issues you raised are very concerning and we, of course, take them very seriously.
We have conducted a full investigation into your concerns and have sent you a letter outlining our findings and the action we have taken.

Kind, caring staff team. Excellent food. trips out. This care home stands out amongst others

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

From the minute I entered the building I was made to feel welcome and my needs and wants have been fulfilled in every aspect.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum came into Rose Court in January. Although physically very active she was diagnosed some time ago with Alzheimer's Disease. The home offers a varied and interesting activities programme, obviously. I feel there is a genuine desire to look holistically at each persons needs and try to support them in appropriate activities. My mum has enjoyed lots of outings including a tea dance, visiting a donkey sanctuary, pub lunch and a visit to an art gallery. In house she has enjoyed arts and crafts, exercise to music, and bingo.
All care homes are understaffed, hopefully in the future care of older people in general will change. However, the general attitude of staff towards Alzheimer's is positive and forward thinking. In addition they are very caring, patient and efficient. The home suits my mum as she is very sociable and the set up enables her to spend her time with other people, she has made a few friends and has settled in as well as we could hope.

How likely would you be to recommend Rose Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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