Rose Court Care Home

44/48 Water Street, Radcliffe, Manchester M26 4DF
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9.9 138 Reviews
  • Rose Court Care Home, Manchester
Rose Court care home, conveniently situated within a residential area of Radcliffe in Manchester, offers a warm and welcoming environment where residents receive high quality residential, nursing and dementia care that is designed around their individual needs.

Led by a dedicated and kind home manager, who has a wealth of experience in the care sector, every member of the supportive team at Rose Court is committed to delivering the kindest care to residents, working hard to ensure their care needs are met whilst also making the home a happy place to live.

The catering team at Rose Court recognise the nutritional needs of older people and create delicious meals to ensure a lovely dining experience for all residents and visitors. The comfortable and welcoming dining areas provide the perfect space to enjoy meals with fellow residents or family and friends.

The professional care team commit time to getting to know residents, designing well-rounded care plans that meet both physical health needs as well as personal wellbeing. The activity programme supports those living in the home to enjoy the things they love most, including a variety of hobbies from baking to chess.

Rose Court is a purpose-built, welcoming home which has a range of comfortable and well-equipped bedrooms situated over three floors (Clarence, Windsor and Wilton) to ensure residents are proud to live there. The home has a beautiful garden with 'Tiki Bar' where residents can enjoy a cool refreshing beverage on those warm sunny days and there is also a popular 'Snug Room' where residents can kick back with a good book and enjoy a cosy and relaxed time.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 109 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1173

These prices are only a guideline, please contact Rose Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Leanne Batten-Smith (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (109)

Rose Court Care Home Reviews (138)

9.9

Rose Court Care Home has a Review Score of 9.9 (9.877) out of 10, based on 42 reviews in the last 2 years.
Over all time Rose Court Care Home has 138 reviews.

Overall Experience
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Date Published
  • 138
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Reviewer Connection to Rose Court Care Home
  • 46
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  • 5
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  • 2
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Total of 138, showing 41-60
Review from Beverly F (Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rose Court Home is very good, I love living here. I enjoy the food, singing and dancing. The staff are lovely. I love you all.
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Review from I S (Sister of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have come to visit my sister the home has a lovely atmosphere in the cafe area with cakes for sale for charity. Lovely cheerful lady servicing the cakes everyone enjoying themselves. (Her teeth are not always put in with Polygrip which makes it impossible for her to eat)
Reply from Julie Caygill, Hospital Liaison Team Administrator at Rose Court Care Home

Thank you for your review, we value all feedback, as this helps us to improve our service where required, and for your lovely comments about the home. We ask that you please contact our home manager at Rose Court so we can explore the issues around your sister’s denture care in more detail and resolve this quickly.

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Review from Alan F (Husband of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all the staff courteous and very caring. I have experienced no problems with both the nursing and administrative staff and would have no difficulty in recommending Rose Court to anyone suffering similar illness to that of my wife. The facilities in the home are ideal to suit patients in
a similar condition to my wife.
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Review from S F (Sister of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brothers and myself, having cared for our brother at home for a very long time, really didn't want him to have to go into residential care. We didn't need to worry. From day one, we were reassured by the care and kindness provided. Everyone, from the staff in the front office, the carers and nursing
staff and the domestic staff, all showed caring, kindness and compassion.
I would have no reservations recommending Rose Court Care Home.
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Review from Marilyn B (Relative of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After first viewing Rose Court Care Home for our relative, we were very impressed and straight away this made up our minds and from that time on, we were very happy with our decision, down to the management and staff.
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Review from Ernest G (Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first time in residential care. Strange at first, not knowing what to expect. But, after a short while, I became accustomed to what was expected of me and my surroundings. Overall, I am very pleased to be among people that are very helpful towards me. Excellent service all round. Overall, glad to
be here.
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Review from Adam L (Husband of Resident) published on 15 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Completely happy with the home and the lovely carers.
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Review from D D (Wife of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rose Court Care Home is perfect for the needs of my husband. He moved into the home in August and, as a family, we were very nervous. These nerves were unfounded due to the care and compassion he received on the Harmony Unit. The staff are caring, considerate and treat him, I feel, just like they would
their own loved one. All the care staff offer kindness and patience and the activities staff stimulation and a welcoming environment. I couldn’t recommend Rose Court enough.
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Review from Denise F (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Rose Court who are all very kind, helpful and caring towards me and my mum who has dementia. Everyone is friendly and answers any questions you ask, it they cannot help they will find out for you. There are always lots of activities for residents and things going
on for relatives to join in with too. There is also very good communication if they have any concerns with my mum's health.
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Review from Kathy D (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Rose Court could not have been more helpful, nothing was too much trouble, and they made the whole experience of putting my mum into respite care a lot easier.
I cannot praise the staff enough and would highly recommend to anyone looking for a car home for their loved one.
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Review from Shirley M (Cousin of Resident) published on 5 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin received 24 years of wonderful care while staying at Rose Court. Whenever I visited I found the staff lovely, they treated her like family and the facilities were always clean.
She used to have her hair cut and blown regularly and her nails painted and the activities over the years she has
experienced have been a vast variety of assorted entertainment, trips out, making things, inside and outside. There's also a nice little courtyard garden in the centre to sit in. I would highly recommend Rose Court Care Home.
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Review from M O (Husband of Resident) published on 4 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended a 'cheese and wine' event organised, lovely experience and very informative. Offered many opportunities to meet other relatives of residents. Made very much to feel at ease.
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Review from Neil G (Respite Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Here for a short period of respite. The staff have been excellent, attentive and pleasant, with a professional and caring approach. Nothing seems to be too much trouble. Overall, my experience has been very pleasant, in a clean and safe environment. I cannot praise the staff enough for their care and
assistance when needed.
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Review from Jean T (Wife of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the day staff to be very welcoming and friendly, they give me feedback on all of my husband's daily physical and emotional conditions. I feel, as my husband requires 24-hour care, he is in one of the better care homes. I am not, as yet, sure of how the weekly payment is made up and have
requested to have this information. There could be better/more car parking spaces available.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Rose Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Our Home Manager or the home's administrator will be able to give you full details of the fee structure; please do not hesitate to get in touch if this information is not available for you in due course. We value your feedback around the car parking arrangements, unfortunately however due to the layout of the building, this is something we are unable to change.

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Review from R C (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Now that covid restrictions have been lifted the experience is far better when visiting my father.
Being able to spend quality time unsupervised by a carer means a lot. Being able to spend time in my father's room or sit in the garden with him makes the visit more enjoyable. The staff are always friendly
and caring towards my father - thank you!
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Review from Bradley P (Grandson of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan is in the home on end of life, the care and dignity have been second to none. They have supported us as a family at this difficult time. The whole team has shown kind care.
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Review from Tracey S (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant visit the staff were lovely. Cannot fault all I have met up to now.
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Review from C W (Wife of Resident) published on 6 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have no problems and find the staff very helpful any problems and they contact me.
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Review from Katherine C (Daughter of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My visit today was amazing. The staff on duty were very polite friendly and professional. They advised me and confirmed the covid rules for PPE etc and allowed me some welcome privacy with my mum. My mum has thrived and survived the covid period and the staff have become her 'family'. The staff and
management listen to me and genuinely care for their residents. They prove that working at Rose Court is more than just a job.
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Review from Michael P (Respite Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous care home. My mother has been made to feel very welcome. The carers have made me feel at ease. My mother is enjoying her stay there. I visited my mum in the pod and in her room. They have accommodated my visit every time that I have called. The home is lovely and clean and the staff are extremely
friendly. My mother is enjoying the food and enjoying having her hair done every week by the hairdresser. I would highly recommend the care home.
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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Rose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Rose Court Care Home is calculated as follows: ( (435 Excellents x 5) + (59 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 495 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rose Court Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Leanne

Leanne Batten-Smith

Job Title: Home Manager

Introducing Leanne Batten-Smith
Home Manager at Rose Court, Radcliffe


What does kindness mean to you?


“Always trying your best each and every day; to fulfil the lives of others that you care for and work with. Working with a positive approach, and always treating others how you wish to be treated yourself.”


As a dedicated healthcare professional, Leanne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.


Leanne shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked why she chose to work in the care sector, Leanne remarked:


“I have always had a sense of caring and making peoples’ lives better in any way I can. This sector has taught me many skills, that I have been fortunate to share with others, to enrich the lives of people in a positive way and it makes me proud to bang the drum for social care each and every day.”


Leanne’s favourite thing about being a Home Manager is showing what can be achieved by a great team, with a great ethos and providing the kindest care to the people living within the home.


Leanne’s biggest achievement was her nomination for the National Care Awards and achieving Runner Up in the ‘Leader of the Year’ category, at the HC-One awards.


Outside of work, Leanne enjoys going for country walks with her family and two dogs.


If you would like to find out more about Rose Court, Leanne would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Court Care Home to verify any information. View our terms and conditions. Rose Court Care Home has an Enhanced Service - more info.