Burrswood Care Home

Newton Street, Bury BL9 5HB
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9.7 88 Reviews
  • Burrswood Care Home, Bury
Burrswood Care Home has four houses, each dedicated to providing specialist care for its residents. These include residential care, residential dementia care, nursing dementia care and general nursing care, all staffed by highly-trained nurses and dementia staff. Residents can stay for respite, convalescence, palliative or long-term stays.

The 120 single bedrooms have television and telephone points, electric profiling beds, thermostatic radiators and a 24-hour call system. Bedrooms are cleaned daily and many have en-suite facilities. The home features gardens, a communal lounge, a sensory room and a lift.

The activities coordinator provides stimulating and constructive activities daily, from quizzes and the cinema club to gardening and art. The home's location enables activities to include days out to Bury's famous market, the Royal Fusiliers Museum and Burrs Country Park.

The chef prepares a daily menu made up of fresh ingredients and caters to any dietary requirements or preferences. The menu is printed in large font and family and friends are welcome to join residents for meals.
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Care Provided by Burrswood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 125 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Nursing Care: from £1395
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1495

Subject to care needs assessment

These prices are only a guideline, please contact Burrswood Care Home to find out the exact price for your requirements.

Contact Burrswood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Burrswood Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Masbate (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (125)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (106)

Visiting

  • The home operate a protected meal service. Where possible, they ask that residents are able to enjoy mealtimes in own privacy. Visiting is unrestricted outside of these mealtimes.

Parking

  • The home has 2 car parks within the compound, one is gated that is closed at 6:00pm. Visitors who'll be coming after 6:00pm can park on the open car park.

Burrswood Care Home Reviews (88)

9.7

Burrswood Care Home has a Review Score of 9.7 (9.716) out of 10, based on 26 reviews in the last 2 years.
Over all time Burrswood Care Home has 88 reviews.

Overall Experience
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Date Published
  • 88
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Reviewer Connection to Burrswood Care Home
  • 36
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  • 5
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Total of 88, showing 1-20
Review from Sandra G (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister and I fell in love with Burrswood when we visited before my mum arrived. There was a warm homely feeling. The staff are lovely, the residents are all friendly. The food is fabulous and mum is eating a lot more. She seems settled and happier. They are on the ball when health problems arise.
I would recommend this care home to others.
Reply from Paul Lawson, Head of Sales and Marketing at Burrswood Care HomeThank-you so much for your recommendation and lovely review. Best wishes
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Review from Karen L (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has deteriorated with his dementia and has falls, the team at Burrswood always call me and let me know, ring for an ambulance, make sure he's drinking and eating. Everyone has his best interests in mind all the time.
Reply from Paul Lawson, Head of Sales and Marketing at Burrswood Care HomeOn behalf of the time thank-you very much for your feedback and high ratings. Best wishes.
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Review from Chantal J (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in really well. She likes the home, the staff and the food! All the staff are lovely, kind and helpful. The home is very clean and very well maintained. We couldn't be happier with how well Mum has settled in.
Reply from Paul Lawson, Head of Sales and Marketing at Burrswood Care HomeThank-you very much for sharing your positive feedback. It's really pleasing that your dear mum has settled in so well. Best wishes
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Review from A K (Sister of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to say how fabulous the whole team are on Crompton unit , my brother resides there and has been physically poorly and hospitalised for almost 4 weeks, on returning they couldn't have been more welcoming, in his words " I felt like a celebrity on returning" the care they give is second
to none and always with a smile , nothing is ever too much trouble, they kept in touch at all times
So THANK YOU for all your hard work , it doesn't go unnoticed
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeWe are very proud of the compassion and dedication of the staff in Crompton. I am pleased that they didn't fail in ensuring you and your brother felt supported while he was in the hospital. They've always tried to outdo themselves by providing that sense of belonging and warmth is exactly what we strive for every day. I will be sure to share your praise with everyone on the unit-it means the world to them. Thank you for recognizing their hard work.
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Review from Jayne B (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mum was looked after with care & dignity and end of life care was so careing and with love.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeThank you so much for your kind words, Jayne. It means the world to know that she felt that love and peace. She deserved nothing less than to be surrounded by care and dignity, and I'm so grateful we could provide that for her together.
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Review from Andrea L (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lowry staff tea are fabulous, Mum is cared for and encouraged to join in the activities.
I can rest knowing she is safe and cared for.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeHi Andrea! We are glad to hear that you trust our team to look after your mum. Rest assured that we'll look after her the best we can, and make sure she's happy in the home. I'll pass your compliments to the team and this will definitely boost their confidence.
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Review from Susan D (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Burrswood has been amazing for my mum and us as a family, it was a massive decision for us for mum to move here, the staff made this decision easier for us with there kind understanding and reasurance that they would take care off her. They are doing an amazing job, from the cleaners to the carers,
they have all been amazing.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeThank you for your kind words regarding our team. We are so pleased to hear that we were able to help your mum to be happy and settled in her new environment. I will be sure to share your feedback with everyone! Looking forward to see you on your next visit.
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Review from G B (Relative of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeWe are proud and fortunate that we have a great team of passionate staff. They are a great part of the home's success.
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Review from Ian K (Respite Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A pleasant experience being in your care home, nice helpful staff, carers cant do enough for you.
Even management very pleasant.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeThank you for sharing such a lovely review, Ian. We are incredibly proud of our dedicated staff and management team, and it is wonderful to hear that their helpfulness has made your experience so pleasant. We look forward to continuing to provide you with the best possible care.
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Review from M L (Husband of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents in this car home are well looked after the staff are wonderfull and bound together with happyness.
What more could you want.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeWe sincerely appreciate your wonderful feedback regarding the home and the care we provide. Know that we're always here to ensure that your loved one is looked after and happy in the home.
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Review from Pamela B (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has only been in Burrswood for four weeks. The staff are friendly and respectful. As soon as my mum arrived the home arranged a district nurse to see her we are always kept uptodate with my mums progress. As a family we feel we can approach the staff and discuss mums needs and we feel this
is taken notice of.
Reply from Paul Lawson, National Sales Manager at Burrswood Care HomeThank-you very much for your review and we are very pleased that you are feeling supported during your dear mother's transition into Burrswood Care Home. Best wishes
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Review from Phyllis S (Sister of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is so comforting that my sister is now in this very special place. Previous carehomes were not up to any reasonable standard. So much so that I had come to think that their standard of care was the norm. Burrswood has definitely changed my opinion. Congratulations to all involved.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeIt really warm our hearts to read your compliment and how you think about the home and the team. We will continue to provide the best quality of care not only to your sister, but to all the residents we look after.
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Review from Jean K (Wife of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good, they interact with them and make sure they have everything they need. They can't do enough for residents and families concerned. Hank you all. My husband is content and settled down with the staff, they really look after him.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeIt truly means a lot to hear such positive feedback, especially from family who entrust us with the care of their loved ones. Together with the rest of the care team, we will ensure that your husband is well looked after the best we can.
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Review from Jean H (Friend of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit our friendly regularly and are always welcomed by friendly and approachable staff. The care is a great improvement on previous experience and clinical care is excellent.
Reply from Jennifer Masbate, Home Manager at Burrswood Care HomeThank you for your kind words. A friend/family of any of our residents, we consider as our friend/family already. You are always welcome in Burrswood Care Home.
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Review from Stella S (Friend of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the minute I was in touch with Burrswood Care Home I was truly impressed. The girls and gents are just lovely...
On visiting weekly nothing seems to be any trouble at all.
Always polite and no hesitation gains the extra mile.
Reply from Andrew Polverino, Registered Manager at Burrswood Care HomeHello. Thank you very much for your kind words. We are really happy that you are happy with the care received and will forward this feedback to the team. Best Wishes Andrew
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Review from M B (Wife of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault the care shown by the staff at Burrswood. My husband was in Kay Unit and was suffering from mixed dementia. The staff were lovely and caring. There was a friendly atmosphere on the unit and the staff couldn't be more helpful.
My husband enjoyed the food very much and care was always
taken to make sure the residents had plenty of drinks.
The rooms and common areas were cleaned regularly. His clothes were always washed, ironed and returned quickly.
We could visit whenever we wished and offered tea or coffee or we could use the kitchen.
During his final days the nursing care was excellent and the staff couldn't do enough for him and for us.
It was so nice that members of staff attended his funeral.
I would recommend Burswood to anyone needing residential for care for a loved one.
Reply from Andrew Polverino, Registered Manager at Burrswood Care HomeHello and thank you very much for your kind words. We pride ourselves on providing the very best care to our much loved residents and we are really happy that you received this. We will share your feedback with our team. Best wishes Andrew
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Review from Maura G (Wife of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in the care of the staff at Burrswood,, I cannot praise highly enough the care and attention he received it was second to none,
He was diagnosed with lung cancer and given a short time to live,,the staff made his last few months so comfortable, talking to him, comforting him they called
in to chat to him often,,this made my torment bearable knowing he was in good hands,The staff were friendly ,always a smile when i came to visit and i was always made welcome,,I was kept updated regularly on the changes of medication and his condition as it deteriorated over the 3 months he resided at Burrswood,,
I will always be grateful to the Staff,,Thank you for your devotion to the work you do caring for those in need at the end of their lives,,THANK YOU
Reply from Andrew Polverino, Registered Manager at Burrswood Care HomeThank you for your very kind words about the care received at Burrswood. We are very assured by your kind comments and will share this with the team who provided the care to your Husband. We are deeply saddened by your loss, it was a pleasure to have been part of you and yours husband's lives over the last few months and we are really pleased that we have made things a little easier in such in such a difficult time for you and your family.
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Review from S R (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mum by the team on the Crompton unit is exceptional. My mum has advanced mixed dementia and quickly went from living at home with my dad to hospital and then Crompton. We couldn't have asked for a nicer team and with the added support from management who embraced our family, especially
my dad who challenged everything at the beginning because, after fifty-five years marriage, he knows my mum best. We now feel part of the Crompton team and although hard to accept we can't care for Mum at home, we couldn't ask for a better place than Burrswood Care Home.
Reply from Andrew Polverino, Home Manager at Burrswood Care HomeThank you for your very kind words. It is a real pleasure to care for your mum and we are thrilled you feel part of the Burrswood family. We enjoy seeing Dad, every day, who is also part of our home. I will pass the feedback on to the team.
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Review from J S (Daughter of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Burswood Care Home made the last three difficult months for my mother the best we could have hoped for. All the staff were helpful, caring and empathetic. A big shout out to seeing them at Mum's funeral yesterday, it was a very touching tribute from them. A special mention to a member of staff, in particular,
who was always on hand to sort potential issues, keep doing what you were born to do! Caring for the most vulnerable who need dignity in their final years.
Reply from Andrew Polverino, Registered Manager at Burrswood Care HomeThank you very much for your kind words. It was a pleasure to have cared for your mother in her final months and we are really pleased that our team have made this the best they possibly could. We wish you and your family well in such a sad and difficult time.
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Review from A P (Wife of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been positive since my husband came to Burrswood Care Home. All staff have been very helpful and considerate.
Reply from Paul Lawson, National Sales Manager at Burrswood Care HomeThank you so much for sharing your positive experience at Burrswood House Care Home. Best wishes from all the team.
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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Burrswood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Burrswood Care Home is calculated as follows: ( (227 Excellents x 5) + (72 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Burrswood Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 registered maximum number of service users is 25, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Jennifer

Jennifer Masbate

Job Title: Home Manager

"Having more than a decade worth of diverse experience as a Registered Nurse across various healthcare settings, I have gained knowledge, skills, and other attributes to help me hone my leadership skills.


I have started my career in the UK when I migrated from the Philippines at the onset of the pandemic. During this unprecedented time, I strived to deliver compassionate care to all of our residents, even extending it to their relatives and especially to my colleagues who gave love and support to everyone in need. I have worked my way up in this industry, starting from being a Staff Nurse then to become a Unit Manager, Clinical Lead, Deputy Manager, and finally becoming a Care Home Manager. I am a Transformative Leader who is not afraid of hands-on and direct care and work with my colleagues to ensure that our residents at Burrswood Care Home will have the best quality of life possible.”

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Katherine Fairclough

Job Title: Deputy Manager

I've been with the company for over 20 years. I'm proud to say that I have good relationship with our residents who come through this door. Together with the whole team in Burrswood Care Home, we aim to make sure everyone is well-looked after.

Frequently Asked Questions about Burrswood Care Home

What types of Care is Burrswood Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Burrswood Care Home have?

There are 125 Single Rooms.

What are the Facilities & Services at Burrswood Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Burrswood Care Home to the centre of Bury?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burrswood Care Home to verify any information. View our terms and conditions. Burrswood Care Home has an Enhanced Service - more info.