Ringway Mews Care Home

The team at Lancaster House offer exceptional care to my mum and always keep me informed about her health and wellbeing. The team are a pleasure to deal with and my mum feels very happy and safe in their care. There is a lovely atmosphere throughout Lancaster House.

Overall, I am happy with the care that my husband has received. It is clean and tidy, but his room needs painting. The food is okay, but could be improved with a few more choices. His carer is good at her job, and if you have any questions, she will sort it out. My husband is in Lancaster House.

My husband has been looked after well. The staff are friendly and welcoming. My husband has settled in well, and the staff understand how to handle his agitation, which can be difficult when administering personal care of medication. Overall, Ringway Mews Lancaster Team are approachable and care for my husband's needs, even when it is not easy.

Our experience leads us to believe that this place will spell an early a miserable demise for anyone unlucky enough to be sent here. Personal belongings get stolen, patients are left in their soiled clothing, health conditions are not appropriately treated. Our experience was heartbreaking and we believe caused a miserable and unnecessarily rapid and painful decline and death of our relative that was sent here. Shocking!!

My darling Mum was in Ringway Mews for several months 2012/13. She died there. The care and surroundings were second to none. I can look back knowing she was well looked after.

Now I am visiting my next door neighbour in Wellington House. It is different, needs decorating, splashes up the bedroom wall, YUK. I am aware that my neighbour is bedbound. And for £12 hundred pounds per week! Definitely needs updating. I cannot comment on the nursing care also my neighbour cannot eat food.. But decent surroundings mean so much.

A care home where people care, they really do. My wife is more calm and content than she has been for years. She has improved and now has a special chair and joins in the community lounge. The staff are happy to work here.

My Mother was in Wellington House following a difficult 6 months of A&E, wards which meant endless moves. Her final weeks were at WH - I cannot express how grateful we were it was there, the staff were so kind to Mum (and us). The care was exceptional, kind, loving, and respectful. Just the most wonderful place for Mum. - We will always have so much love for the team there and not enough people get this - They are absolutely wonderful and her final days were the best we could hope for, thank you.

My wife moved to Ringway Mews after several months in another home and it is easily the best thing that has happened to us in a long time. She settled in quickly and is cared for by hard-working, friendly, and professional staff. The home is well-staffed, the food is excellent and the surroundings pleasant. The management in particular are impressive, always proactive, up to speed with what is going on, and always takes the time to chat with us and keep us informed, creating a friendly family atmosphere.

My Mum has been staying at Ringway Mews for just over a year now. The staff in Anson House have been lovely and seem to have built up a wonderful bond with Mum, making her laugh and keeping her smiling. The care that she receives is great and I feel very happy she is somewhere where she is looked after so well.

My mum has lived in Halifax House since September 2021. On admission, she was not eating/drinking nor living her best life. She moved here from the hospital. Within a few days, she had restarted eating and drinking. She was adamant from the start of her residency she did not want to move anywhere else and she voiced this to all healthcare workers and social workers who listened. On her passing on 16/07/24 she was well cared for and all the staff came to pay their respects which I found touching. She did not want to move and her wishes were respected. She had a second family there.

Kind regards.

After staying in two other care homes my dad moved to Ringway Mews. He is now very happy and settled. He has a fantastic relationship with all of the staff who have really made him feel at home and always keep him laughing. The care is very good and the rooms are clean. I would highly recommend it.

The staff at Ringway Mews are always super friendly, professional and easy to approach. They treat my mum with care and respect and are always on hand to help or answer queries/concerns. My mum likes being at Ringway Mews and we have great peace of mind knowing she is properly cared for.

Activities are excellent, Mum went out on a trip.

I found most of the care staff very patient and caring towards my mum! Also, there were a few staff who stood out in their kindness towards my mum. She loved vanilla ice cream and if she wasn't eating much food, they tried various methods to try to get her to eat. They treated her with humour and kindness in trying circumstances. As she got more frail, it was the kindness I noticed the most.

My father is paralysed on his right side and bedbound. He is well looked after. Staff are caring. If possible some more physiotherapy would help him to feel more comfortable.

From first contact the staff were amazing and knowledgeable. Every member of staff I saw said hello and smiled. The residents looked happy and the environment was clean and did not have that clinical smell. Care has been tailored to my family members needs.

Very pleased with the care and attention given to my mum. The staff work hard and are always pleasant and polite. Thank you.

A friend of mine resides at Ringway Mews Care Home, he has enjoyed living there as he doesn’t have much family. Management very helpful with the moving in process. The home is always accommodating and staff take pride in their work. Thank you all for your hard work and dedication.

Seeing my dad smile when I visit him every week knowing he's safe and happy is enough for me.