Ringway Mews Care Home

5 Stancliffe Road, Sharston, Wythenshawe, Manchester M22 4RY
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8.5 88 Reviews
  • Ringway Mews Care Home, Manchester
Ringway Mews Care Home is situated in the peaceful residential community of Sharston in Wythenshawe.

Offering nursing and dementia care, the care home is friendly and welcoming with a host of places where residents can relax, practise hobbies, socialise and dine. Popular features are the hair salon, landscaped garden, library service, conservatory and hobby room.

All care needs are covered by the professional care team, who spend time getting to know residents so that they can deliver care that ensures they feel valued and respected, always taking into account personal preference.

Meal times are taken care by the talented catering team. Understanding the nutritional needs of older people, they create a varied array of meals that are as nutritious as they are enjoyable. The wide range of popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends and the patio and garden areas are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining in the warmer months.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 150 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • Self-Funded Nursing Care: £1300 – £1500
  • Self-Funded Nursing Dementia Care: £1300 – £1500

These prices are only a guideline, please contact Ringway Mews Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Ana Tulea (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (150)
  • Single Rooms with Ensuite Wet Room (100)

Ringway Mews Care Home Reviews (88)

8.5

Ringway Mews Care Home has a Review Score of 8.5 (8.467) out of 10, based on 13 reviews in the last 2 years.
Over all time Ringway Mews Care Home has 88 reviews.

Overall Experience
  • 54
  • 26
  • 5
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Date Published
  • 88
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Reviewer Connection to Ringway Mews Care Home
  • 38
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  • 1
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Total of 88, showing 61-80
Review from Lesley V (Daughter of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was pleased the staff got my mum out of bed into the lounge as she had been stuck in a bed for 6 months (hospital and another care home). She is quite complex and does not know she has dementia and cannot walk. She thinks she is in the (Looney Bin) as she hears people shouting out bt she can be vocal
too. On the whole, I am quite satisfied with the home.
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Review from Darrell S (Son-in-law of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother-in-law has been in Anson House since July 2018. Initially, it was great but in the last few months, we have noticed her staying in bed more and more. When we ask her why she's in bed she gives different reasons obviously, she has dementia so take everything with a pinch of salt but when you
ask the staff they are just as vacant in their answers. When she is up in the lounge my mother in law is usually sat alone and they may be 3 residents in the lounge. She is expressing how bored she is and uses that as a reason to stay in bed, which as a family, we are concerned about. There seems to be a staff crisis on the unit with only 2 staff on shift and a lot of agency workers who don't know the residents. A lot of the time when I visit there are no staff to be seen in the lounge area and residents are left alone.
Reply from Clare Sheehan, Careline Advisor at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve the service we offer. Despite staff always encouraging them to join in with our wellbeing activities, many residents living with dementia spend time in their rooms through their own personal choice and preference. We do have bespoke activity planners on all 5 communities so if an individual does not want to join in the group/individual activity on one particular community all residents can be assisted to visit other communities to join in their activities. There are occasions when we do require the use of agency staff, however, we endeavour to keep this to a minimum. We have a robust recruitment program in place, which helps us maintain safe staffing levels across the home.

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Review from D B (Niece of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has only been here for 3 days and we are very pleased we picked Ringway Mews Anson House.
The staff are lovely ad helpful and go out of their way to help us and my auntie.
The rooms are nice and clean.
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Review from L R (Godson of Resident) published on 10 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My godfather lived Ringway Mews for 2 years, the staff are fantastic. The care and love provided by everyone involved in my godfather's care was amazing.
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Review from Dawn A (Daughter of Resident) published on 24 April 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum died in September 2018 after being in Anson House from June 2015. I visited her nearly every day during this time. The staff were mostly friendly caring and kind, however, Mum was bedridden after a stroke being paralysed down one side and had aphasia and dyspraxia and was unable to partake in any
of the activities on offer. She could only eat soft food and there was not much variety in this (mainly mince) and Mum did not find it at all appetising. Due to the limited number of staff, some residents with Alzheimer's disease and irregular behaviour were able to wander about without supervision and regularly wandered into Mum's room alone which made me concerned for her safety. The facility is probably OK for mobile residents however I wouldn't recommend it for bedridden residents like Mum as they are particularly vulnerable and need a greater staff to resident ratio than is provided and I think should be housed together for their own protection.
Reply from Clare Sheehan, Careline Advisor at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. At Ringway Mews, we aim to provide the highest standards of care. Prior to all admissions, we undertake a thorough assessment of all potential residents’ individual care needs to enable us to make an informed decision of whether we can meet the person’s care needs. Many residents living with dementia spend time in their rooms through either choice or frailty. We also abide by the principle of ‘a room as your home’ asking families to help us personalise residents’ bedrooms by bringing in possessions and mementoes that will encourage their loved ones to feel safe and secure, which gives them a sense of reassurance that they belong. Residents living with dementia can be disoriented, so they walk, search and inadvertently walk into rooms. With diminished awareness and reasoning this can result in them entering other residents rooms and can cause distress when they disturb a resident’s privacy. We are very sorry for any upset this brought about; our resident's safety is of paramount importance to us.
We have a variety of meals available, there are always two choices and alternatives can be offered. We continually look to improving the presentation of texture modified diet and seek feedback daily from residents. Should you wish to discuss any of these issues further please do not hesitate to contact us at HC-One.co.uk

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Review from Peter C P (Husband of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident for over 2 years and I attend every day except when personal illness or appointments create a problem.


We have both been treated with extreme courtesy and respect by all management and staff.


The nursing staff respond quickly with all requests for assistance as do all

carers and housing staff.


Unfortunately, my wife is completely bedbound and cannot enjoy the many entertainments available.

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Review from Terence A (Partner of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the last twelve months, the Halifax Ward part of Ringway Mews has improved 100%. The staff have been revamped under new management so the general care and comfort of the residents has been immense. The medical staff are very observant and quick to respond to any problems which is vital in this
ward. I am very happy to visit this unit and am made to feel very welcome by all the staff.
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Review from V D (Partner of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a self-funder the fees are expensive, however, the activities person was/is very good. My partner is looked after very well. The manager of Shackleton House is great!
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Review from P B (Wife of Resident) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault any of the staff they are supportive, positive, kind and humorous, which is key. A difficult resident like my husband who has no cognitive awareness is very well catered for and I appreciate their distraction and their sustained kindness to him. He is well looked after, clean and is happy.
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Review from Lynda P (Granddaughter of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care delivery on Halifax House. Person-centred care, choice and excellent staff interaction.
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Review from Gareth L (Son of Resident) published on 8 February 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
There are 5 different sections for care at Ringway Mews, one is EMI nursing, Halifax House. The care home manager described it to me as a no-frills service.
My father was diagnosed with Alzheimer's and thus needed EMI nursing care. He was accepted for a place following an assessment from the house
manager.
My first impressions of the home were as described - a basic service - but mostly clean enough and mostly caring (lots of agency carers)
The vast majority of the residents there were immobile and sat in chairs in the lounge all day. My father was comparatively very mobile and able to walk around, including the large fenced off garden.
After an initial period, the house manager decided he wasn't "what she expected" and "wouldn't have accepted him". Following this, my father's care noticeably changed and he appeared to be treated differently. eg being denied breakfast at 5 am, having to wait till 9. As a result, he was transferred out by them, to the hospital and is now placed elsewhere.
Reply from Clare Sheehan, Careline Advisor at Ringway Mews Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. At Ringway Mews Care Home, we always try our best to provide the highest standards of care. I am sorry that you feel the staff at the home were unable to meet your Father’s care needs during his stay. Prior to all admissions, we undertake a thorough assessment of all potential residents’ individual care needs, which will enable us to make an informed decision if we can meet the person’s care needs. Occasionally, detailed information about an individual’s care needs is omitted or not shared during the assessment. Following any decision made, we try to involve a multi-disciplinary team approach so a full review of care needs can be made. After a period of time and following a re-assessment, it was decided that Ringway Mews was unable to meet your Father’s needs as he required specialist care which we were unable to offer at the home. If you would like to discuss this matter further please do not hesitate to contact us at HC-One.co.uk.

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Review from Susan S (Daughter of Resident) published on 6 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was in Wellington House from May 2018 until his death in early January 2019. On behalf of my mother and brothers we would like to thank the care staff for their kindness and support. The 3 nurses who were on alternate shifts were always helpful in giving us an update on Dad's condition and
did this with care and compassion. The care staff were so nice with our dad and treated him with dignity and respect. They worked really hard and were always cheerful creating a very positive atmosphere. One of the family visited Dad 4 days a week and we had no complaints about the care he received. Thank you to all the staff.
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Review from Janet C (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother recently passed away on Anson house, the care and love shown by staff and management was unconditional, faultless and supportive thank you so much.
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Review from P W (Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel comfortable at Lancaster House and the staff look after me well.
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Review from Mandy A (Granddaughter of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nana has not been here for very long. I would like to say Ringway Mews is such a lovely place and the grounds are very well maintained. My Nana is in Wellington house and I can't thank them all enough for the care they give. Not just to my Nana but to all the staff, they are all very hard working
and the caring manner they all have is superb. While visiting my Nana, I watch and see how hard they all work and nothing is too much. They are all very polite and friendly and they are so attentive. We never wanted my Nana to go into a care home but unfortunately, due to ill health and my Nana needing 24hour care now, the only answer was to go into a care home. Coming here has broken my heart, but it's the best for my Nana and I cannot get to see my Nana every day because of ill health myself. I can honestly and truthfully say that my mind is at ease because I know she is getting the best care ever. Thank you to all for everything you do, it is above and beyond. Thank you.
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Review from W A (Wife of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've found since my husband has moved to Ringway Mews he has improved is awake in the day, when I visit him he seems very interested in what is going on around him and engages in the many activities that they provide, he also responds very well to the staff who are all extremely pleasant and caring
and nothing is to much trouble for them when making a request. All the family are very pleased that Ringway Mews could take my husband.
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Review from A V (Wife of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was very well cared for and the staff are all very friendly and approachable.
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Review from Ann S (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has dementia, 93 years of age. I feel secure and happy knowing she is treated and cared for by understanding staff. It gives me a great deal of peace of mind.


I would prefer full-time staff though as when I observe bank staff, some staff are tired and also don't always know the resident.

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Review from K T (Husband of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At Ringway Mews, there is an air of love and real care and kindness generated by dedicated, cheerful staff at all levels.


I am so grateful and so reassured that my wife is in the care of such kind, competent and willing staff.

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Review from Julie B (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Ringway Mews for eight years. The staff are wonderful and treat the residents with care, compassion and respect. It can be very distressing at times but I know my dad is being well cared for. I would not want him to be anywhere else. Many of the staff have worked there for many years
which is good for the residents.
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Current Review Score: 8.5 (8.467)

Overview of Review Score

The Review Score of 8.5 (8.467) out of 10 for Ringway Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.134 for Ringway Mews Care Home is calculated as follows: ( (75 Excellents x 5) + (39 Goods x 4) + (21 Satisfactorys x 3) + (8 Poors x 2) + (6 Very Poors x 1) ) ÷ 149 Ratings = 4.134
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.333 Points relating to the number of positive Reviews for Ringway Mews Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 150 registered maximum number of service users is 30. 10 Positive Reviews ÷ 30 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Feb 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Heather

Heather Pickup

Job Title: Home Manager

I have been here at Ringway Mews for close to 12 years, supporting many residents over this time.


I have a lovely daughter who has a fierce love for life.
I enjoy travelling the world with my nearest and dearest.


Heather joined Ringway Mews as Home Manager because she shares Springcare’s vision of aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ringway Mews Care Home to verify any information. View our terms and conditions. Ringway Mews Care Home has an Enhanced Service - more info.