Treetops Nursing Home

I would highly recommend Treetops to anyone looking for special and exceptional care for their loved ones. Elaine

Very happy with the care and cleanliness of the home and residents. If you have any concerns regarding your relative they do phone the doctor also nurse is on site and on hand to explain and check any symptoms or infections. They keep you informed of any changes or any hospital treatments they require. Overall the staff and manager are very approachable and kind and it is open visiting which makes the difference . they do take the needs of residents into consideration and will try and put measures in place if they can to help

I would recommend Tree Tops to anyone considering a Nursing Home or Care Home for family or friends.

The home manager is relatively new in post, but genuinely cares about providing the best care possible and has instigated several quality improvement initiatives. I am a health care professional myself and have had cause to visit many different care homes in the course of my career. I feel very fortunate that a place was available at such an excellent home when my Dad needed it.

Sometimes sandwiches arrived on a wet plate causing soggy sandwiches, the residents with dementia would not know the difference. After a couple of nights my family called to see me in the room and said we're not staying, the manager then offered a different room.

My mum received palliative care at Treetops. During her time there, I found the staff to be professional and empathic. On the day that she died, my brother and I were treated with kindness and my mother with total respect and dignity. I cannot praise the staff highly enough. Nothing was too much trouble.

the residents are well looked after, not only with their personal hygiene but their mental wellbeing. No one wants to put there loved one into care but my mum and I were very lucky to find such a good care home.

I am really happy with Treetops, really nice loving caring staff. Thanks to all.

Treetops has recently been refurbished and the management are constantly reviewing and trying to make improvements. All the staff are cheerful, friendly and very accommodating to both residents and visitors. Residents rooms are clean and large. Residents are encouraged to have their own possessions to make them feel safe and at home. There is no restrictions on visiting and you are able to stay for as long as you wish, staff provide drinks, biscuits and even meals for guests. Residents are given a menu choice at each meal time and the dining room and lounge are both spotless. Activities are on going if residents and guests would like to join in. residents are treated with respect and always look well cared for.

I have been a resident at Treetops nursing home for over 18 months, and I have received a good standard of care and support. The food is of a very good standard and I am listened to which I think is very important.