Barton Brook Care Home

In our experience, all staff are extremely caring. Nothing is too much trouble and everyone is sensitive and sympathetic to my father's needs. I cannot praise them enough.

My relative is very well cared for at Barton Brook. He is settled and looks well. Staff very patient with him when he nags them about going home. Family are at ease because we see and know he is OK. Thanks to all the staff for all their hard work.

I don't need 200 words, just one... Superb.

My sister is very happy in the care home. She is always clean and well fed and doesn't want to be anywhere else.

I would like to thank all the staff for looking after my mum on the intermediate care unit.

The home is always warm and welcoming. All the staff are friendly and professional ensuring the residents are safe and well.

This care home is warm and inviting. All the staff are friendly, helpful and very approachable. Nothing is too much trouble, The level of care is excellent.

Overall the home is warm and comfortable. Cleanliness to a high degree.

A warm secure and clean home with caring attentive and cheerful staff. Nothing is too much trouble if you ask the staff anything. I have peace of mind knowing that my mother is being cared for well, and is in a safe place.

Although my dad has only recently become a resident, all the family have been happy with everything provided. He seems happy and settled and says the meal he gets are lovely. The staff are always happy to help and are helpful with any requests from us. They are polite, friendly and approachable.

My Uncle seemed very happy he had been shaved and looked well dressed. Staff were very polite and helpful. Room was very clean and staff were cheerful. Staff spoke with respect and listened to my uncle's needs. Will be taking my Uncle again very happy with the way he was treated. Clean and tidy.

Obviously, the cost is a big factor. Everybody would like one to one care but not possible because of the cost. Barton Brook have looked after my mum for five years. There have been issues but every one has been solved to everybody's satisfaction.

All the staff are extremely helpful. They are very approachable if you need to know anything and problems dealt with quickly. There are activities each day and residents are encouraged to join in but are left alone if they don't wish to. Very satisfied with the level of care.

My mother is treated by staff with kindness, dignity, laughs and smiles with her care. She is always clean and well dressed and my family are all very pleased she is happy and well looked after there.

My wife is a resident of Barton Brook Care Home. She and I are treated very well by all staff. If only the food was as good as the staff, it would be great.

Staff very friendly and extremely helpful. Really motivated my husband and got him out of bed and dressed. I felt very comfortable knowing that he was safe and well looked after.

My personal experience with Barton Brook has been excellent and hopefully will continue to do so. Admin staff through to all levels of nursing staff are very approachable and nothing is too much trouble. My father is settled and comfortable with all his needs met. What more could I ask for?

My father stayed here for 1 week on a respite placement. He has stayed at other homes in the past.

The pre-admission home visit was speedy and thorough - so his admission was smooth and carers knew exactly his needs and routine. He had a happy stay and I really felt staff understood him and cared deeply about the residents and their work.

The staff were always helpful and caring. The food was good, the place was always spotless.

As a visitor, I am made welcome, if I need to discuss anything it is done straight away. My only observation is more staff are required to enable staff to interact more with residents as their duties hinder this.