Pendleton Court Care Home

22 Chaplin Close, Chaseley Road, Salford M6 8FW

Pendleton Court Care Home, Salford, Greater Manchester
Pendleton Court Care Home, Salford, Greater Manchester
Pendleton Court Care Home, Salford, Greater Manchester

Located on the outskirts of Salford, Pendleton Court Care Home is a period home converted into a 58 bedded accommodation offering Dementia, Nursing, Residential, Respite and End of Life care.

At Pendleton Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Pendleton Court pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Ann Gregory (Home Manager)

Local Authority / Social Services: Salford City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 58

Rooms with ensuite WC: 56

Facilities & Services: Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Pendleton Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 23 May 2017

Please contact us for information regarding our bed availability

Reviews

9.3 Pendleton Court Care Home has a Review Score of 9.3 (9.325)

The Review Score of 9.3 (maximum of 10) for Pendleton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Pendleton Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.722 for Pendleton Court Care Home is calculated as follows: ( (80 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.603 Points relating to the number of positive Reviews for Pendleton Court Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 7 Reviews ÷ 11.6 Target = 0.603

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pendleton Court Care Home?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pendleton Court Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Sister of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My mother was a resident at Pendleton Court Care Home for the final months of her life. She was treated with great dignity and respect by all the staff who dealt with her needs with sensitivity and care. Towards the end of her life, staff helped Mum through difficult times. They were also very supportive to members of the family, dealing sensitively with us as mum's conditioned deteriorated. Our overriding feeling about Pendleton Court Care Home is one of kindness. The staff at all levels were kind, not because of a slogan on a wall or phrase on a website, but because they wanted to do their best for the family. We will never forget their kind support.

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother has only been in this home since last October but with the staff and nursing staff, I believe I feel part of a family. They are all great. They keep me informed at all times. The activities are fantastic. The entertainment is great. They keep you involved by a monthly calendar.

Mum has her hair done every week. They do her nails. The carers keep me informed of what mum has been doing. She could not get out of a car when she first came in, she was hoisted. They do not have to do that now. Fantastic!

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to say how fantastic the care provided for my Mum in her stay at the care home was.
Every member of staff there treated her (and us) with love, respect, compassion and dignity, especially in her final days.
Knowing that Mum was safe and well cared for made her passing away a lot easier for us.
Thank you so much for everything.

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care at Pendleton Court Care Home was very good. I felt my husband was always in good hands. Most of the staff seemed to have a real connection with him. At the end, we were helped enormously, by the way kindness and understanding of the staff involved. I was allowed to stay and cuddle my husband hours after his death. This gave me so much peace. Thank you all.

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Best home I have ever seen. Trust them to do it right.
Excellent atmosphere. Spotless, which we would expect. Carers interact with residents all the time, they encourage them to sing or dance if there is music, all endlessly patient with restless and confused people. They are kind with a capital K

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have recently been attending daycare at Pendleton Court Care Home and cannot speak highly enough of the high standard of care I received. I could not fault the home itself the staff or the food. I would not hesitate to recommend Pendleton Court Care Home to anybody who required respite or day care. They would receive a first class service in a first class nursing home.

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brothers care since he has been admitted to Pendleton Court has been excellent. The staff are very good with understanding his needs. I can't praise the staff enough. The new manager is excellent and lots of positive improvements have been made.

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been in the care home five months now and I have been delighted with the overall treatment she has received, from carers, nurses and management included, they keep the patients occupied a lot of the time with activities and entertainment etc. The cleanliness of the home is first class and the facilities for visiting relatives and friends excellent. All in all this home should be proud of itself.

How likely would you be to recommend Pendleton Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Welcoming, met the manager and admin staff. I didn't think I would be happy as there are poorly people here. Since I have met a friend and other residents and we had a coffee morning, which I thoroughly enjoyed. No negative at all. I also met a lovely lady who does the activities (she is made for the job).

How likely would you be to recommend Pendleton Court Care Home? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Pendleton Court Care Home