Pendleton Court Care Home

22 Chaplin Close, Chaseley Road, Salford M6 8FW
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9.6 107 Reviews
  • Pendleton Court Care Home, Salford
Pendleton Court care home, conveniently situated in a quiet, residential area just outside Salford, provides personalised residential, nursing and residential dementia care to older people.

Pendleton Court recently benefitted from a significant investment and refurbishment programme which has created a modernised living environment, designed to enhance the quality of life for Residents. This includes decoration to the ensuite bedrooms, corridors, dining room, lounge and lobby.

Understanding how difficult the move to a care home can be, the team is there to support you and your loved one throughout the process. And with a home manager who has a wealth of experience and compassion, you can rest assured that you're in the best possible hands.

Inside, the home offers a wide range of amenities within a homely and welcoming environment. The living areas are the perfect place to relax or socialise with other residents whilst the dining areas offer the space to enjoy meals throughout the day. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

Pendleton Court is a beautiful home that residents are proud to live at. The building is well known in the area, having once being a school and a staple in the community for many years.

The 'Pendleton Court Family' of colleagues will deliver all the specialist care and support services that loved ones require and are well-known in the home for their friendliness and kindness.
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Care Provided by Pendleton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £994

These prices are only a guideline, please contact Pendleton Court Care Home to find out the exact price for your requirements.

Contact Pendleton Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Pendleton Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Anoj Kochera (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 1

Room Information

  • Single Rooms (58)

Pendleton Court Care Home Reviews (107)

9.6

Pendleton Court Care Home has a Review Score of 9.6 (9.553) out of 10, based on 52 reviews in the last 2 years.
Over all time Pendleton Court Care Home has 107 reviews.

Overall Experience
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Date Published
  • 107
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Reviewer Connection to Pendleton Court Care Home
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Total of 107, showing 21-40
Review from K A (Son-in-law of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Staff very polite and helpful.
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Review from Stacey M (Niece of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are amazing and help my aunt. They treat her so well. I'm very happy with her care here. She has settled in so well.
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Review from Nigel B (Husband of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only praise all the staff. They are helpful and caring. I would recommend this home.
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Review from P L (Son of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff.
All rooms are very clean.
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Review from R Y (Resident) assisted by family/friend published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here, the staff are fantastic. Would like to see more of them in the lounges on nursing. I'm enjoying the food it's fantastic. I don't know how the activities keep improving its great. They are really good.
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Review from Imelda W (Sister of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management team very pleasant and very sociable. Always very happy to help, keep up the good work.
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Review from R P (Sister of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good. Happy with everything.
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Review from Mollie B (Granddaughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? I 100% couldn't fault this care home. My Nana was happy, comfortable and respected so much. Nothing was too much trouble for the staff and management team. We had complete access to everything we asked for to spend every single minute with our Nan. Working in a care home myself, I
wanted what was best for her, making sure everything was put into place as I do with my residents, and she did receive the best care. We were allowed to stay overnight so she wasn't alone, staff were incredibly understanding, compassionate and attentive. We honestly felt so at home. I even walked around in my slippers! I'd like to give a special thank you to a particular member of staff. She's an absolute credit to your team. I'd also like to thank every single staff member on the day of my nan's passing for the respectful goodbye you gave her and support afterwards. And I'd like to thank the manager for how kind and caring he is too! If I had to choose a care home all over again, I would 100% pick Pendleton Court.
Reply from Clare Sheehan, Careline Advisor at Pendleton Court Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. we are pleased to hear you were very happy with the quality of care your nana received at Pendleton Court, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues. Thank you for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review from L A (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I am happy with the care my mum receives. Any issues we raise are dealt with. All staff are very friendly.
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Review from G C (Relative of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, friendly, nothing is any trouble.
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Review from M M (Mother of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the way my son was treated.
Lovely staff, lovely nurses.
He was happy here, he liked the food, etc.
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Review from Shirley H (Sister of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit the care home up to four times a week and there always seems to be entertainment going on and staff helping out, with all having a great time. Doors to the garden are open on sunny days which lets in lots of fresh air. The newly decorated home looks light and fresh. My brother really enjoys
the trips out on the bus to places he likes so much. I usually get to see pictures of him. Tea and coffee in the entrance hall are always taken advantage of - 'biscuits I often take up to the room I visit.
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Review from N P (Granddaughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nanna passed away in June 2024 and the staff have been absolutely great. They have invited us into the care home and been so supportive. They treated my nanna so well and she loved joining in with all the activities and interacting with other residents. I would definitely recommend Pendleton Court.
Reply from Clare Sheehan, Careline Advisor at Pendleton Court Care Home

We are pleased to hear you were very happy with the quality of care your nanna received at Pendleton Court Care Home. Kind words like these are testament to the hard work of our colleagues. Thank you so much for taking the time to leave such a positive review of our home and please accept our sincere condolences to you and your family.

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Review from Paula C (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum passed away on the 12th of June 2024, everybody, carers, the wellbeing coordinator, nurses and the manager, was absolutely fantastic. The wellbeing coordinator was amazing with my mum, she made sure that my mum interacted with the activities and made every effort to do her nails, and called into
her room and had a chat. I would definitely recommend Pendleton Court. They make you feel so welcome.
Reply from Clare Sheehan, Careline Advisor at Pendleton Court Care Home

We are pleased to hear you were very happy with the quality of care your mum received at Pendleton Court Care Home, It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you so much for taking the time to leave such a positive review of our home and please accept our sincere condolences to you and your family.

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Review from L M (Daughter-in-law of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Moved my mother-in-law into the home in July. We were all very nervous as she has expressed a great dislike for homes. She struggled to settle in for the first few days however the carers made it very easy for us to check in on her when we weren't around.
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Review from J B (Son of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Pendleton Court have been fantastic so far, both to my mum and our family. It was a big decision to move Mum to a home and despite a challenging first week, Mum has started to really settle after 3-4 weeks. the staff have been very attentive to my mum and her needs and I can't thank them
enough! As a family, we feel assured that Mum is receiving the care she needs. We're hopeful that from the support and care, Mum will be able to come out of the shell that her dementia had created.
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Review from Amy W (Granddaughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very lovely environment. The carers are very welcoming and treat my grandad very well. Such a safe and clean place. The activity lady is so amazing and has made an impact on my grandad's state. Thank you, you are all doing an amazing job. The only this is the alarms going off constantly, my grandad
is easily irritated and he tries to turn them off all the time.
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Review from Denise K (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entertainment manager is fantastic. Been out quite a few times and had an amazing time seeing them all up dancing and having a lot of fun, it is lovely to see.
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Review from Linda P (Daughter of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum's care in the home was good, had no real complaints in the ten years she was there. Staff on the whole were okay but there were always a lot of staff changes and management. Two things I would say is when my mum passed I would have liked an information sheet with phone numbers of what happens
next. Secondly, the laundry clothes were not put back tidily in the drawer and wardrobe.
Reply from Clare Sheehan, Careline Advisor at Pendleton Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Your feedback about an information sheet being available is something we are currently working on to provide details on the next steps for families following the loss of a loved one. We hope you will accept our apology that your mother's laundry was not always put away. We have shared this with our housekeeping team, and we will monitor this going forward to ensure improvements are made. Please accept our condolences again on the passing of your mother.

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Review from K C (Wife of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was in Pendleton from April to December 2023. Staff on the whole quite good but relied on my help as I visited every day. Last 2 months were confined to his bed, as he was likely to fall. When I arrived I got him up and made sure he had his meals before I went home. Care satisfactory but
not like home.
Reply from Clare Sheehan, Careline Advisor at Pendleton Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We understand how difficult it can be when a loved one moves into a care home, and we sometimes will ask the family to support us if we feel this will benefit the resident. We apologise you felt the care staff relied on your support and that the care setting was not 'home'. We have shared this with the team as we constantly seek to improve the service we provide. Please be assured our aim is to always ensure the safety, wellbeing and comfort of those in our care. Should you wish to speak with us regarding these matters, please do contact the home so that this can be arranged.

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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Pendleton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.553 for Pendleton Court Care Home is calculated as follows: ( (380 Excellents x 5) + (194 Goods x 4) + (32 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 611 Ratings = 4.553
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pendleton Court Care Home is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager

Introducing Anoj Kochera
Home Manager at Pendleton Court, Salford


What does ‘kindness’ mean to you?


“Kindness should come naturally as we all must have kindness in our hearts to work in health and social care. Kindness is also ensuring that everyone is treated as human beings, with dignity and respect.”


As a Registered Nurse, Anoj has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having chosen to work in the care sector to bring a positive change in people’s lives, Anoj closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Anoj remarked:


“Managing all aspects of the day-to-day running of the care home to ensure people who live and work there are happy, and that high-quality care is provided to all.”


Anoj has also achieved much outside of work, with his proudest achievement being helping to run a retirement home in India, providing them with financial support and advice.


Outside of work, Anoj enjoys spending time with his family, travelling and football.


If you would like to find out more about Pendleton Court, Anoj would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pendleton Court Care Home to verify any information. View our terms and conditions. Pendleton Court Care Home has an Enhanced Service - more info.