Pendleton Court Care Home

22 Chaplin Close, Chaseley Road, Salford M6 8FW
Review Us
9.6 118 Reviews
  • Pendleton Court Care Home, Salford
Pendleton Court care home, conveniently situated in a quiet, residential area just outside Salford, provides personalised residential, nursing and residential dementia care to older people.

Pendleton Court recently benefitted from a significant investment and refurbishment programme which has created a modernised living environment, designed to enhance the quality of life for Residents. This includes decoration to the ensuite bedrooms, corridors, dining room, lounge and lobby.

Understanding how difficult the move to a care home can be, the team is there to support you and your loved one throughout the process. And with a home manager who has a wealth of experience and compassion, you can rest assured that you're in the best possible hands.

Inside, the home offers a wide range of amenities within a homely and welcoming environment. The living areas are the perfect place to relax or socialise with other residents whilst the dining areas offer the space to enjoy meals throughout the day. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

Pendleton Court is a beautiful home that residents are proud to live at. The building is well known in the area, having once being a school and a staple in the community for many years.

The 'Pendleton Court Family' of colleagues will deliver all the specialist care and support services that loved ones require and are well-known in the home for their friendliness and kindness.
Show Pendleton Court Care Home on the Map

Care Provided by Pendleton Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1059
  • Self-Funded Residential Dementia Care: from £1103
  • Self-Funded Nursing Care: from £1281
  • RESPITE Self-Funded Residential Care: from £1165
  • RESPITE Self-Funded Residential Dementia Care: from £1214
  • RESPITE Self-Funded Nursing Care: from £1412
The price(s) shown are provided by the care home. Contact Pendleton Court Care Home for full pricing details and T&Cs.

Contact Pendleton Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Pendleton Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anoj Kochera (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 1

Room Information

  • Single Rooms (59)

Pendleton Court Care Home Reviews (118)

9.6

Pendleton Court Care Home has a Review Score of 9.6 (9.592) out of 10, based on 58 reviews in the last 2 years.
Over all time Pendleton Court Care Home has 118 reviews.

Overall Experience
  • 73
  • 44
  • 0
  • 1
  • 0
Date Published
  • 118
  • 19
  • 32
  • 58
  • 60
Reviewer Connection to Pendleton Court Care Home
  • 35
  • 15
  • 9
  • 7
  • 7
  • 7
  • 5
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 118, showing 61-80
Review from Helen T (Niece of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle has been a resident since December 2020. Overall, I am extremely happy with the care that he receives, particularly from one of the registered nurses - she completely gets him and recognises his moods and triggers caused by his dementia. The well-being coordinator is also very supportive and
an integral part of his care. The rooms are currently being refurbished and this will be a vast improvement. My uncle's dietary requirements are strict and these are well-managed. I feel supported in the decisions that I have to make regarding his care and am confident that he is safe and well looked after when I leave him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul F (Son-in-law of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time in a care home for my mother-in-law. Really settled in even though only temporarily. Great staff, care, food and management. Would not hesitate to place it permanently. Keep up the good work!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Daughter of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had visited 4 nursing homes before deciding this one as a priority for my dad. It hasn't disappointed us as my dad has been looked after so well by all the staff and I leave each time knowing he is in the best hands
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie P (Relative of Resident) published on 26 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One member of staff is an absolute joy and so helpful.
Credit to your home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet L (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent Birthday celebrations! Was so much more than I expected. Singer was fab! Staff were brilliant, well organised. Involving all the residents. One member of staff was great getting folk up to dance and sing. The area was decorated lovely. And a high cake with candles was the highlight with the
staff and everyone singing Happy Birthday. It was a very special day for our mum. It was the most awake I've seen her. Well done team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan K (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were absolutely amazing with the residents.
Looking forward to my next visit.
Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda H (Cousin of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our relative is here for further assessment following several weeks in hospital.
Our overall opinion of staff and facilities is good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Cousin of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only arrived recently, but initial impression is good. Staff are always welcoming and friendly, attractive and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine S (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very helpful and always pleasant, happy and friendly. They have made a real lovely effort on Mum's Birthday to make her feel special. The gardens are so lovely too and it's so nice to be able to take Mum outside in such pleasant grounds.
We are very happy with out choice of home
for our mum.
Thank you so much, everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian M (Wife of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was admitted to Pendleton Court after being assessed in hospital and was deemed to be unsafe at home. It was a very difficult time for both of us, but the carers on the dementia unit have been kindness itself to him, even when he can be a little aggressive. I appreciate all they do and feel
he is safe there. The carers work hard. I hope management appreciates their commitment to the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R H (Wife of Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No structure below the management level. Carers are left to their own devices, with no set procedures. Housekeeper responsibility for what areas? Dignity attitude and proper caring have varying levels between carers. They tend to talk at residents instead of to them. Dementia residents have a vast variance
in their personal condition so they cannot all be treated in the same way. They are not all deaf! And the tone of voice can get them off to a good start or make them feel uneasy when talking 'over them' been there done that, got the tee shirt! Communication between carers is poor. The temporary managers and assistant manager have already made inroads - the 'dining room workbook'. I attend Pendleton Court 20-25 hours per week and when I leave I feel confident that she will be looked after.
Not happy with the X-in-box system I think 1-10 is more accurate.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Pendleton Court Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry you feel there is no structure below management. The home is supported by nurses and senior care assistants on every shift on every unit, and care staff and housekeeping colleagues are allocated daily. I have managed Pendleton Court for the past couple of months and I enjoy and encourage your visits as does the staff team. We also value your input and welcome your ideas on where we can improve the home and we are thankful you recognise the improvements we have already made. I would like you to continue your visits and I am happy to speak with you about these matters. Should you wish to discuss your concerns with senior management, please contact Area Director Jo Ashcroft at HC-One Ltd, Southgate House, Archer Street, Darlington, DL3 6AH.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia B (Stepdaughter of Resident) published on 1 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find staff very helpful and polite. You feel very welcome and included in all activities.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shelley H (Daughter of Resident) published on 22 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother arrived, she's been given a new lease of life. The facilities are very homely, and the staff are excellent. She's very happy and comfortable here, so a great big thank you to all for looking after her so well.
Extra thanks to the manager and two other members of staff, very professional
and a credit to your company.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Norma D (Friend of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly carer. Organises excellent activities for our friend, who enjoys art and crafts and days out. These activities have made such a difference to her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mandy R (Daughter of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident since March 2021 after a short stay in hospital where it was decided it was no longer safe for her to live on her own. She settled very quickly into Pendleton Court and has been very contented throughout her time there. The staff are lovely. They obviously care for mum and make
me and my family very welcome on our weekly visits. They have done their very best throughout the pandemic to protect staff and residents, but also to give families access to their loved ones when circumstances have allowed and this has been really appreciated. I have received regular newsletters showing the different activities that have been organised and that mum had been involved in. Special thanks for the WhatsApp photos of mum. They have been lovely to receive and really made a difference.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher R (Son of Resident) published on 3 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has dementia and a number of health difficulties. One evening I called down the corridor as my father was in some distress, a nurse stopped what she was doing and immediately comforted and cared for my father. I later found out this was the Manager who was actually not on duty - outstanding!
I should also mention the compassion one nurse showed not just to my father but what I have witnessed at this home to other patients.
I have also recommended this care home to a family on my street whose father too is having health difficulties.
Thank you to the Manger, the nurses, and the staff who look after my father.
I would also like to mention that they have regularly kept me informed of his situation concerning all his medicines. A big thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda V (Daughter of Resident) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled well into the home, believing it is her home. Mum has dementia, which is difficult for our family. Since January the support staff have got used to her mannerisms, reading her like a book. They are able to get her to smile again, crack jokes and even manage to satisfy her sweet tooth.
Unlike many homes, they understand the importance of a loved one's family. Opening up to face to face visits quickly and now allowing us to take mum out and about. Staff keep us updated, share precious moments via WhatsApp and when things go wrong, stay with my mum at the hospital, staying past their finishing time - as they care. Although many of the staff we haven't seen, it will be nice to put faces to names soon. Absolutely, pleased and made our 'guilt' at putting mum into a home easier, knowing they care and she is settled. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracey T (Daughter of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just want to say a big thank you to a staff member for taking me and my mum to an important eye hospital appointment in Manchester. It was very kind of her to take us, she went above and beyond her duties.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elaine F (Regular Volunteer) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have worked very closely with the activities coordinator to bring a bit of fun and happiness to the residents with donations of Christmas gifts, drinks and keeping morale high through the lockdown. Before covid, I had the pleasure of meeting residents regularly at the monthly tea dance Swinton Palais,
they are all very happy and well cared for and nothing is too much trouble for the team at Pendleton Court. Looking forward to seeing them all again when things get back to normal.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley F (Friend of Resident) published on 16 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had association with Pendleton Court for several years and have always found the staff committed to the well-being of the residents. The home itself is well presented and very welcoming. The staff work tirelessly to maintain dignity and interact with the residents in a positive way. Prior to
the pandemic, there were various forms of entertainment to motivate and help maintain the social interaction with the residents including days out and social afternoons. During the pandemic the Activity Coordinator has diversified their approach to the activities offered to the residents to maintain positive outcomes. By networking with various local community groups there has been constant support for the residents in the forms of Treat afternoons, Christmas Gifts, Easter gifts, Mother's day treats, social media musical concerts, Baby Therapy dolls and many more. A very positive place with the resident's health and well-being paramount.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Pendleton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.592 for Pendleton Court Care Home is calculated as follows: ( (440 Excellents x 5) + (213 Goods x 4) + (27 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 684 Ratings = 4.592
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pendleton Court Care Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 58 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager

Introducing Anoj Kochera
Home Manager at Pendleton Court, Salford


What does ‘kindness’ mean to you?


“Kindness should come naturally as we all must have kindness in our hearts to work in health and social care. Kindness is also ensuring that everyone is treated as human beings, with dignity and respect.”


As a Registered Nurse, Anoj has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having chosen to work in the care sector to bring a positive change in people’s lives, Anoj closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Anoj remarked:


“Managing all aspects of the day-to-day running of the care home to ensure people who live and work there are happy, and that high-quality care is provided to all.”


Anoj has also achieved much outside of work, with his proudest achievement being helping to run a retirement home in India, providing them with financial support and advice.


Outside of work, Anoj enjoys spending time with his family, travelling and football.


If you would like to find out more about Pendleton Court, Anoj would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pendleton Court Care Home to verify any information. View our terms and conditions. Pendleton Court Care Home has an Enhanced Service - more info.