Pendleton Court Care Home

22 Chaplin Close, Chaseley Road, Salford M6 8FW
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9.5 103 Reviews
  • Pendleton Court Care Home, Salford
Pendleton Court care home, conveniently situated in a quiet, residential area just outside Salford, provides personalised residential, nursing and residential dementia care to older people.

Pendleton Court recently benefitted from a significant investment and refurbishment programme which has created a modernised living environment, designed to enhance the quality of life for Residents. This includes decoration to the ensuite bedrooms, corridors, dining room, lounge and lobby.

Understanding how difficult the move to a care home can be, the team is there to support you and your loved one throughout the process. And with a home manager who has a wealth of experience and compassion, you can rest assured that you're in the best possible hands.

Inside, the home offers a wide range of amenities within a homely and welcoming environment. The living areas are the perfect place to relax or socialise with other residents whilst the dining areas offer the space to enjoy meals throughout the day. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

Pendleton Court is a beautiful home that residents are proud to live at. The building is well known in the area, having once being a school and a staple in the community for many years.

The 'Pendleton Court Family' of colleagues will deliver all the specialist care and support services that loved ones require and are well-known in the home for their friendliness and kindness.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £994

These prices are only a guideline, please contact Pendleton Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Anoj Kochera (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 1

Room Information

  • Single Rooms (58)

Pendleton Court Care Home Reviews (103)

Total of 103, showing 61-80
9.5

Pendleton Court Care Home has a Review Score of 9.5 (9.547) out of 10, based on 48 reviews in the last 2 years. Over all time Pendleton Court Care Home has 103 reviews.

Overall Experience

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Date Published

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Review from Christopher R (Son of Resident) published on 3 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has dementia and a number of health difficulties. One evening I called down the corridor as my father was in some distress, a nurse stopped what she was doing and immediately comforted and cared for my father. I later found out this was the Manager who was actually not on duty - outstanding!
I should also mention the compassion one nurse showed not just to my father but what I have witnessed at this home to other patients.
I have also recommended this care home to a family on my street whose father too is having health difficulties.
Thank you to the Manger, the nurses, and the staff who look after my father.
I would also like to mention that they have regularly kept me informed of his situation concerning all his medicines. A big thank you.

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Review from Linda V (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled well into the home, believing it is her home. Mum has dementia, which is difficult for our family. Since January the support staff have got used to her mannerisms, reading her like a book. They are able to get her to smile again, crack jokes and even manage to satisfy her sweet tooth.
Unlike many homes, they understand the importance of a loved one's family. Opening up to face to face visits quickly and now allowing us to take mum out and about. Staff keep us updated, share precious moments via WhatsApp and when things go wrong, stay with my mum at the hospital, staying past their finishing time - as they care. Although many of the staff we haven't seen, it will be nice to put faces to names soon. Absolutely, pleased and made our 'guilt' at putting mum into a home easier, knowing they care and she is settled. Thank you.

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Review from Tracey T (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a big thank you to a staff member for taking me and my mum to an important eye hospital appointment in Manchester. It was very kind of her to take us, she went above and beyond her duties.

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Review from Elaine F (Regular Volunteer) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have worked very closely with the activities coordinator to bring a bit of fun and happiness to the residents with donations of Christmas gifts, drinks and keeping morale high through the lockdown. Before covid, I had the pleasure of meeting residents regularly at the monthly tea dance Swinton Palais,
they are all very happy and well cared for and nothing is too much trouble for the team at Pendleton Court. Looking forward to seeing them all again when things get back to normal.

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Review from Lesley F (Friend of Resident) published on 16 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had association with Pendleton Court for several years and have always found the staff committed to the well-being of the residents. The home itself is well presented and very welcoming. The staff work tirelessly to maintain dignity and interact with the residents in a positive way. Prior to
the pandemic, there were various forms of entertainment to motivate and help maintain the social interaction with the residents including days out and social afternoons. During the pandemic the Activity Coordinator has diversified their approach to the activities offered to the residents to maintain positive outcomes. By networking with various local community groups there has been constant support for the residents in the forms of Treat afternoons, Christmas Gifts, Easter gifts, Mother's day treats, social media musical concerts, Baby Therapy dolls and many more. A very positive place with the resident's health and well-being paramount.

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Review from Lynn B (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Pendleton Court on 29/11/2020 after a failed sheltered accommodation experience and a rather distressing few weeks in the hospital. Mum has dementia, and the lockdown has affected her quite badly. We viewed suitable homes via Zoom, which in itself was quite difficult.
We chose Pendleton
Court after a zoom viewing with one lady who is in charge of entertainment. We just loved how she organised entertainment for the residents within the Covid restrictions. Mum has settled really well into Pendleton Court, and this is due to how lovely all the staff are, but in particular, how fabulous she and her team are in keeping the residents entertained. Mum always looks lovely, and the longer she is there, the more settled she is. Yes, she has bad days due to her dementia, but she is now having more good days once again. Pendleton Court has taken the worries we had away. She is safe and always looks lovely. Mum says the food is lovely. Not been into Pendleton Court yet due to Covid, so the next questions are the best guess.

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Review from Katy H (Niece of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle had to move in to care just before Christmas 2020 after some time in hospital. It has been a very difficult time because I haven't been able to visit him in the hospital or in the care home due to covid restrictions. This has been impacted further by the fact that I live in the south of England
and have been unable to travel out of my area due to lockdown. Having said that, the staff at Pendleton Court have been brilliant. I send my uncle a letter each week via one of the carers, which she kindly prints off for me. She then sends me photos of him receiving the post, as well as other photos of him getting fresh air, having a coffee etc. In addition to this, I and other members of our family have regular Zoom calls with him. It was his birthday recently, and everyone made a fuss and decorated his room with balloons. He looks happy and well. We are all really grateful to the staff at Pendleton Court for their kindness and care, and I am looking forward to seeing him in person soon.

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Review from Julie U (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Pendleton Court after a very traumatic period during lockdown where her dementia deteriorated significantly over a very short period of time. In her previous placement, lockdown resulted in the closure of all activities and the restaurant. Since moving to Pendleton Court, what a difference!
The new manager filled us with confidence, and the care and support offered by all staff from the top-down, along with the wide range of activities on offer have really settled Mum down quickly. The activities coordinator leads a full range of activities with enthusiasm and sends us photos and videos each week to show what Mum is up to. Mum says the food is lovely, and it's so nice not to have to cook for myself. We haven't yet been able to see inside, and whilst the outside may need a little TLC, it's what's on the inside that counts. We've got our mum back, calm, happy and making friends. Great care is given in very difficult circumstances. Thank you, everyone!

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Review from David H (Son of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with the care that my mum and dad have receiving from Pendleton Court Salford. The care staff at the care home, are very polite, curious and very professional. They all go out of their way to help and assist with my parent's care. Unfortunately, my dad passed away on the 12th of January
2021, after only spending 20-days with my mum. The whole family were devastated. Nothing was too much trouble for the staff. They guided us through the process of what we should be doing. One lady at the care home has taken my mum under her wing and has gone that extra mile to make sure that my mum is felt wanted and not left on her own through this very difficult time. The care home sent her to my dad's funeral, to help and assist with my mum, which we appreciate. We are constantly getting regular updates on my mum, regarding her health and all the activities that my mum gets involved with. A big thank you to the manager and all the care staff, but especially one particular lady.

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Review from Maggie C (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My review is based on the last 3-months. My mum has been in Pendleton Court for nearly 11-months... 2 weeks before Covid hit us all. All the staff at the home are great and work extremely hard. They have a great entertainment coordinator who keeps the residents engaged in varied activities. Thank you
to all at Pendleton Court.

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Review from Julie F (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum was transferred to Pendleton Court in December following a long stay in hospital. Although initially discharged to the home for residential and respite care, mum really needed nursing care which the team acted on straight away. As a family, we were constantly informed of mum’s condition. The
level of care and compassion given to mum and all the family from staff both on residential and nursing was first class. Their key focus was making sure that mum was kept as comfortable and as pain-free as possible, whilst always treating her with complete and utter dignity. Her wellbeing was always their priority. Whilst the care for mum was key, the support and compassion we received from the manager and all her team at Pendleton Court was over and above our expectations. As a family, we take great comfort from the fact that our mum had the best possible care in the last few months before she sadly passed away and we will be forever grateful for all the team at Pendleton Court.

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Review from Simon F (Son of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in fairly urgent need of respite care and this was our first time entering this world and it was a daunting prospect to try to find a facility that would be safe, provide excellent care and treat her with the respect she deserves, especially considering we couldn't visit and look around
any properties. We decided on Pendleton, mainly based on reviews, the locality to us, their excellent communication and the "look" of the place. Our initial 2 week period has passed and she has now been a respite resident for 4 weeks (and counting) and there has been a remarkable improvement in her mental and physical wellbeing. She is well cared for, well fed and well entertained. The communication with the staff has been first class, as we have navigated GP's, chemists, Social Services and Covid vaccines together. I would also like to add a mention for the team member who leads her care team as she has been my point of contact and even provided me with pics from her hair and nail salon session.

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Review from Pauline A (Daughter of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not been able to go to the home to visit my mum since the middle of March but before that, I found the home to be a friendly environment - the cafe especially. I like the entertainment they have and the different people like animals coming to visit. I used to like the paintings on the wall and
the things they used to make, but the management made them take the paintings etc off the wall saying it is demeaning but as a visitor, I thought it was a lovely gesture because my mum has vascular dementia and is going backwards to when she was a child. To see what the home has achieved in bringing my mum (they have even got her singing the old songs) some kind of a life that should not be taken away from them. The carers in the home are great even down to the lady in the laundry. I think there could be a bit more variety in the meals, I bet you could count on one hand how many of this generation eat curry and yet that is on the menu.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Pendleton Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments about our care home and especially about the activities that take place. We continue to provide a range of different activities, albeit in slightly different ways in these challenging times. We have had to review the displaying of resident art and craftworks in order to meet with fire safety, health and safety and infection control guidelines. Moving forward we aim to have a dedicated art gallery for our residents, where pictures can be properly displayed in frames, which we hope will do justice to their creative skills. We have worked with the kitchen team to ensure they provide our winter menu in full, so there are variety and choice for all our residents. Whilst curry may not be everyone’s choice it could be someone’s favourite. We look forward to seeing all of our relatives again soon, as we plan for our indoor visiting.

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Review from Greg E (Son of Resident) published on 19 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, very caring for mum. Nothing seems too much trouble, the staff are brilliant. They notify us of any problems with my mum and contact me as soon as possible which has been great in these troubling times of Covid-19.

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Review from C C (Son of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is always kept clean and the carers that care for my mother are excellent and I am really pleased with the overall treatment Mum is receiving.

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Review from J H (Daughter of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely people - look after my mother very well. Room always clean.

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Review from F A (Husband of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pendleton Court Care Home is one of the best care homes so far I have seen. All the staff are really good and friendly. They look after all the residents with dignity and cleanliness is top-notch.

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Review from Annette J (Daughter of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are brilliant and caring.
They are always organising events which is fantastic.
Such a lovely care home and lovely staff.

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Review from Danny H (Grandson of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I worry about my nan constantly but I know she's happy and the staff are very caring. She gets on with them and I see their relationships are genuine. After every visit, I feel more relaxed about my nan. I'm grateful to Pendleton Court Care Home and all the staff. Thank you.

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Review from Anne B (Niece of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My complaints whatsoever. I have peace of mind knowing that my Aunt is being well looked after in Pendleton Court. All the staff are very courteous and caring. The place has a very friendly atmosphere. My Mum spent the last 2 years of her life here and was looked after with care and dignity so I had
no hesitation in applying for a place here when my Auntie needed to go into residential care.

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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Pendleton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.547 for Pendleton Court Care Home is calculated as follows: ( (345 Excellents x 5) + (186 Goods x 4) + (27 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 563 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pendleton Court Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager

Introducing Anoj Kochera
Home Manager at Pendleton Court, Salford


What does ‘kindness’ mean to you?


“Kindness should come naturally as we all must have kindness in our hearts to work in health and social care. Kindness is also ensuring that everyone is treated as human beings, with dignity and respect.”


As a Registered Nurse, Anoj has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having chosen to work in the care sector to bring a positive change in people’s lives, Anoj closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Anoj remarked:


“Managing all aspects of the day-to-day running of the care home to ensure people who live and work there are happy, and that high-quality care is provided to all.”


Anoj has also achieved much outside of work, with his proudest achievement being helping to run a retirement home in India, providing them with financial support and advice.


Outside of work, Anoj enjoys spending time with his family, travelling and football.


If you would like to find out more about Pendleton Court, Anoj would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pendleton Court Care Home to verify any information. View our terms and conditions. Pendleton Court Care Home has an Enhanced Service - more info.