Pendleton Court Care Home

22 Chaplin Close, Chaseley Road, Salford M6 8FW
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9.5 98 Reviews
  • Pendleton Court Care Home, Salford
Pendleton Court care home, conveniently situated in a quiet, residential area just outside Salford, provides personalised residential, nursing and residential dementia care to older people.

Pendleton Court recently benefitted from a significant investment and refurbishment programme which has created a modernised living environment, designed to enhance the quality of life for Residents. This includes decoration to the ensuite bedrooms, corridors, dining room, lounge and lobby.

Understanding how difficult the move to a care home can be, the team is there to support you and your loved one throughout the process. And with a home manager who has a wealth of experience and compassion, you can rest assured that you're in the best possible hands.

Inside, the home offers a wide range of amenities within a homely and welcoming environment. The living areas are the perfect place to relax or socialise with other residents whilst the dining areas offer the space to enjoy meals throughout the day. On those sunny summer days, the peaceful courtyard garden is the ideal spot for some alfresco dining.

Pendleton Court is a beautiful home that residents are proud to live at. The building is well known in the area, having once being a school and a staple in the community for many years.

The 'Pendleton Court Family' of colleagues will deliver all the specialist care and support services that loved ones require and are well-known in the home for their friendliness and kindness.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £994

These prices are only a guideline, please contact Pendleton Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Anoj Kochera (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004
  • Number of floors: 1

Room Information

  • Single Rooms (58)

Pendleton Court Care Home Reviews (98)

Total of 98, showing 81-98
9.5

Pendleton Court Care Home has a Review Score of 9.5 (9.530) out of 10, based on 43 reviews in the last 2 years. Over all time Pendleton Court Care Home has 98 reviews.

Overall Experience

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Review from Gary C (Son of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think I speak for my whole family when I say the care my mum is receiving is outstanding. She is always clean and fed. There are activities taking place. She seems content here, although she cannot communicate.

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Review from Carmel R (Friend of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am very happy with the care afforded to my friend.
Should there be any issue, I pass my observations to management who sort things out efficiently and without delay.
The relative meetings are useful in providing information and feedback.

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Review from Sue H M (Daughter of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum was transferred there for end of life, nursing care. It has a homely, friendly feel and is very clean. However, we are sorry we chose Pendleton Court.

Reply from Clare Sheehan, Care Advisor at Pendleton Court Care Home

Thank you for your feedback about Pendleton Court. We are very sorry that you were dissatisfied with the service provided at the home. As your concerns have been raised with us directly they have been fully investigated and you will receive a full response which details our findings and the action we have taken to address areas of concern.

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Review from Susan E (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Pendleton Court for nearly 2 years now. During this time he has constantly been well cared for. He is as content as it is possible for him to be and this is due to the care and affection he receives from the staff. They are so kind and considerate of him.
They do everything for
him with compassion and with dignity in mind.
When he wants he is included in the activities and made to feel special if included. Room and clothing always clean.

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Review from Michell K (Husband of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can review frontline staff with a genuine opinion, but not management due to lack of contact. I find all carers in contact with my wife to give excellent care and treat with the utmost dignity and keep me well informed about her welfare and wellbeing. I thank the staff from the bottom of my heart
for the way they have cared and tended my wife.

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Review from Kathryn F (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always patient and understanding, taking the time to explain what's going on.

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Review from Pat D (Sister of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at Pendleton Court Care Home for nearly 3 years and is settled and comfortable there. The staff are very caring and friendly.

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Review from Margaret W (Sister-in-law of Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all very friendly. Care for service user OK.

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Review from M B (Relative of Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt required complex care as she had multiple health and psychological issues alongside dementia.
Pendleton Court Care Home was the best place I could for her. It is a very optimistic are home where the residents are treated with great love, respect and dignity.

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Review from Janet H (Daughter of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were excellent. Caring, patient, always treating residents with respect and kindness. Lively outdoor activities and visits arranged to occupy and stimulate residents.

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Review from Simon G (Son of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Pendleton Court Care Home for the final months of her life. She was treated with great dignity and respect by all the staff who dealt with her needs with sensitivity and care. Towards the end of her life, staff helped Mum through difficult times. They were also very supportive
to members of the family, dealing sensitively with us as mum's conditioned deteriorated. Our overriding feeling about Pendleton Court Care Home is one of kindness. The staff at all levels were kind, not because of a slogan on a wall or phrase on a website, but because they wanted to do their best for the family. We will never forget their kind support.

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Review from Sarah H (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how fantastic the care provided for my Mum in her stay at the care home was.
Every member of staff there treated her (and us) with love, respect, compassion and dignity, especially in her final days.
Knowing that Mum was safe and well cared for made her passing away a lot easier
for us.
Thank you so much for everything.

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Review from Barbara B (Wife of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care at Pendleton Court Care Home was very good. I felt my husband was always in good hands. Most of the staff seemed to have a real connection with him. At the end, we were helped enormously, by the way kindness and understanding of the staff involved. I was allowed to stay and cuddle my husband
hours after his death. This gave me so much peace. Thank you all.

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Review from E T (Sister of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best home I have ever seen. Trust them to do it right.
Excellent atmosphere. Spotless, which we would expect. Carers interact with residents all the time, they encourage them to sing or dance if there is music, all endlessly patient with restless and confused people. They are kind with a capital K

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Review from Yvonne T (Resident) published on 17 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently been attending daycare at Pendleton Court Care Home and cannot speak highly enough of the high standard of care I received. I could not fault the home itself the staff or the food. I would not hesitate to recommend Pendleton Court Care Home to anybody who required respite or day care.
They would receive a first class service in a first class nursing home.

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Review from Christine T (Sister of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brothers care since he has been admitted to Pendleton Court has been excellent. The staff are very good with understanding his needs. I can't praise the staff enough. The new manager is excellent and lots of positive improvements have been made.

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Review from Eric W (Husband of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in the care home five months now and I have been delighted with the overall treatment she has received, from carers, nurses and management included, they keep the patients occupied a lot of the time with activities and entertainment etc. The cleanliness of the home is first class and
the facilities for visiting relatives and friends excellent. All in all this home should be proud of itself.

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Review from Maureen H (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming, met the manager and admin staff. I didn't think I would be happy as there are poorly people here. Since I have met a friend and other residents and we had a coffee morning, which I thoroughly enjoyed. No negative at all. I also met a lovely lady who does the activities (she is made for the
job).

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Current Review Score: 9.5 (9.530)

Overview of Review Score

The Review Score of 9.5 (9.530) out of 10 for Pendleton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.530 for Pendleton Court Care Home is calculated as follows: ( (302 Excellents x 5) + (171 Goods x 4) + (27 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 504 Ratings = 4.53

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pendleton Court Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager

Introducing Anoj Kochera
Home Manager at Pendleton Court, Salford


What does ‘kindness’ mean to you?


“Kindness should come naturally as we all must have kindness in our hearts to work in health and social care. Kindness is also ensuring that everyone is treated as human beings, with dignity and respect.”


As a Registered Nurse, Anoj has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having chosen to work in the care sector to bring a positive change in people’s lives, Anoj closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Anoj remarked:


“Managing all aspects of the day-to-day running of the care home to ensure people who live and work there are happy, and that high-quality care is provided to all.”


Anoj has also achieved much outside of work, with his proudest achievement being helping to run a retirement home in India, providing them with financial support and advice.


Outside of work, Anoj enjoys spending time with his family, travelling and football.


If you would like to find out more about Pendleton Court, Anoj would be delighted to have an informal discussion with you to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pendleton Court Care Home to verify any information. View our terms and conditions. Pendleton Court Care Home has an Enhanced Service - more info.