






The Willows Care Home, makes an excellent contribution to the lives of older and vulnerable adults in Salford, all of whom receive quality and personalised care.
Trained staff are available throughout the day and night, supporting the resident's personal interests and promoting an active daily life, while maintaining an atmosphere that is relaxing and homely.
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our fees are based on dependency levels and therefore may alter, please feel free to contact the home to discuss further.
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Unity Homes Ltd
- Private Owned
Person in charge
- Soniya Matthew(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (2)
Visiting
- visitors welcome all day , please respect protected meal times
Parking
- Secure parking within the home with disabled access.
The Willows Care Home Reviews (62)
The Willows Care Home has a Review Score of 9.9 (9.857) out of 10, based on 23 reviews in the last 2 years.
Over all time The Willows Care Home has 62 reviews.
My Mum is well cared for at The Willows Care Home. Her dementia and all her needs are cared for by all the lovely staff. The Manager, admin, carers, cook, cleaners, and activities staff are all amazing, very helpful and caring. If there's a problem, I'm informed of it straight away. The home is spotless. They have regular Relatives meetings and we can discuss anything and can get to meet other families. The food is lovely. They have entertainment on regularly and make sure everyone is happy and content. They dress up and make sure we all have fun. They have a hairdresser who's there frequently too. No complaints. Family are happy with her care. Thank you so much. Keep up the good work.
Thankyou Angela for your kind words, I will share this to our team. It's such a pleasure to look after your mum and having her as part of the Willows Family.
My Dad has been a resident at The Willows Care Home for over 3 years and I can honestly say, as a family, we couldn't have asked for better. From the managers to the cleaners, everyone is so welcoming and friendly. The home is always immaculate and the care they give to our Dad is outstanding. The staff genuinely care for the residents and treat our Dad like he is their own. We have never had any concerns about the welfare of our Dad and going from being his main carers, to his children again, has been life-changing.
Thank you Nicola for your kind words and taking the time to complete a review. I will share this review with my team. It's nice to hear that you and your family are happy with the care we provide. It's a pleasure to look after your dad and you are right he is like our own.
The staff are very nice, helpful and friendly. From walking in the door they are very pleasant. Dad is bedridden, they look after him very well and have serviced his needs. The nursing staff explain everything to us and even phone us when necessary. The home is clean and Dad is kept clean and tidy.
I have always been made to feel very welcome and very comfortable by the staff. I am very satisfied with the care given to my uncle and he is very happy here.
Thank You for you review. I will pass on your feedback to our team. We are very happy that your uncle is very happy at The Willows.
The staff at the Willows are caring and diligent they work had to meet my dad's demanding care needs. Overall I am happy with the care that my dad receives.
Thank you for your kind words. We are happy that you are happy with the service we provide. it is a pleasure to look after your dad.
The management and staff are always so lovely and will do anything for you.
My mother has excellent care when she stays at the home.
They care for her every need and they always keep me informed of any issues.
My mother always looks in excellent health when I pick her up.
Thank you for your kind words. We look forward to each time your mother comes for respite as she is a pleasure to care for and also a part of the Willows Family. I will ensure that I pass this on to our team.
Wonderful lovely staff. Very helpful and they look after my husband very well. I've no complaints so far.
Thank you for your kind words. We have a good team at the Willows and we are all one big family and ensure that we provide 100% care.
Great home and staff. Pity about gaining access to someone to get out to exit.
Generally a very good experience. Our experience of facilities at the home is limited as we only get to see a small number of rooms during visits. Access to management is good and response times are prompt and the staff are friendly and welcoming.
Mum has been a resident for one month so far. The staff are always friendly. Mum looks well cared for. Clear records in the room. Managers are friendly, approachable and communicative. Difficult to comment on activities due to the short residence. The food I have seen looks good. Good that the building is having ongoing improvements.
Thank you for taking the time to complete our review card.
Excellent service. Mom is really well taken care of. She appears to be really enjoying herself.
Thank you for taking the time to complete this. It is a pleasure to have mum here with us as part of the Willows family.
As you can see, I give The Willows 5 stars all the way through because they have looked after my father from day one with round-the-clock care.
Thank you for your kind words. We do have a good team at The Willows and staff will go above and beyond to ensure all our service users are happy.
The manager, her assistant and all the staff are exceedingly pleasant and helpful. My wife, who is in nursing care, always tells me the staff and even the cleaners are caring and helpful. My wife is 90 per cent better since entering The Willows from hospital.
Thank you, Vincent, for taking the time to complete your review and for your kind words.
The care and nursing teams are absolutely fantastic. Not only are they very caring in respect of my mum but also have been a great support to me in what has been a difficult year. I can't praise them enough!
Thank you, Carol, for your feedback. We are extremely proud of the Care Team and how much they care for our residents.
My cousin was admitted to hospital and was very poorly. When I came to the home today, I was extremely pleased to see how well my cousin looked. He was happy, smiley and talking again. So pleased my cousin has the care and attention from all the staff, it is the best care home he has lived in. Thank you all so much.
My friend loves being at the Willows. Every time I go and see her she is always praising the staff. When she wants something, she will ask and the staff will try and accommodate her. She loves the activities they do.
My Aunt has settled here and the staff are always pleasant and helpful.
If I have any problems I can speak to the manager and it is sorted.
Unfortunately, due to covid, I have not been able to access the care home. But staff have been so helpful when I have been to visit or have been very helpful with me over the phone. My brother-in-law has been in the home for 18 months, so it has been a very trying time for us. The staff at the home must be meeting his every need, as when he arrived here he was classed as terminal. There was a couple of issues regarding clothes, but this was amicably remedied. So hopefully, now restrictions are easing, life will get better for both.
From what I have seen in only three weeks, it ticks most of the boxes. The staff are friendly and caring, albeit not enough of them, at times. The rooms are basic but adequate. It would be better if the residents could choose meals in advance. All in all, a nice place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Willows Care Home.
There are no upcoming events for The Willows Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Willows Care Home.
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (1)

I am the Registered Manager, with extensive experience in leading and managing care services to provide safe, high-quality, and person-centred care. I am passionate about creating a positive environment where residents feel valued, respected, and supported, while ensuring that the service continues to meet the highest standards of care.
I joined Unity Homes in 2009 and have developed a strong understanding of our service through a variety of clinical and leadership roles. This experience has given me valuable insight into all aspects of care delivery, staff support, quality improvement, and effective service management.
Alongside my management experience, I have a strong clinical nursing background, having qualified as a nurse before moving to the UK to further develop my career in health and social care. My clinical knowledge continues to support my approach to leadership, enabling me to understand the individual needs of residents and promote safe, effective, and compassionate care.
I have completed the Level 5 Diploma in Leadership and Management for Adult Care, which has strengthened my skills in leading teams, maintaining quality standards, and driving continuous improvement.
As Registered Manager, I believe in building strong relationships with residents, families, and colleagues. I am committed to creating a warm, welcoming, and supportive home where residents can enjoy the best possible quality of life and where staff feel valued and empowered to deliver outstanding care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -more info.