
The service and facilities at The Willows are outstanding.Maria F(Daughter of Resident/Service User)

Excellent care home. Very pleased my mum loves being at The Willows.T S(Daughter of Resident/Service User)

Staff are caring and wonderful angels, mum is kept clean, happy and valuedElaine W(Daughter of Resident/Service User)

The service and facilities at The Willows are outstanding.Maria F(Daughter of Resident/Service User)

Excellent care home. Very pleased my mum loves being at The Willows.T S(Daughter of Resident/Service User)

Staff are caring and wonderful angels, mum is kept clean, happy and valuedElaine W(Daughter of Resident/Service User)

The Willows Care Home in Higher Broughton, Salford, is set within a Grade II listed building overlooking Albert Park and Broughton Cricket and Rugby Club. With 49 bedrooms, the home provides general residential and nursing care in a distinctive setting.
The dedicated team takes time to understand each resident, including preferences, routines, interests, and life experiences. This person-centred approach ensures care is tailored to individual needs, with dignity, independence, health, and...
The Willows Care Home in Higher Broughton, Salford, is set within a Grade II listed building overlooking Albert Park and Broughton Cricket and Rugby Club. With 49 bedrooms, the home provides general residential and nursing care in a distinctive setting.
The dedicated team takes time to understand each resident, including preferences, routines, interests, and life experiences. This person-centred approach ensures care is tailored to individual needs, with dignity, independence, health, and wellbeing at its core. The team works closely with residents, families, and healthcare professionals to provide personalised support and reassurance.
Residents are encouraged to choose daily routines and remain involved in activities that matter to them. Bedrooms can be personalised with photographs, favourite ornaments, and treasured belongings. Communal areas offer spaces to relax, socialise, and spend time with family and friends.
Life at The Willows includes a varied programme of activities designed to support social connection, mental stimulation, physical wellbeing and creativity. Activities may include arts and crafts, gardening, gentle exercise, quizzes, games, music, entertainment, films and pamper sessions. Residents can also enjoy quieter pastimes such as listening to music, looking through photographs or simply taking in the views.
The catering team provides nutritious, enjoyable meals, including traditional favourites, while considering individual preferences, dietary requirements, and nutritional needs. Mealtimes provide opportunities for conversation and companionship.
The Willows aims to provide a caring community where residents feel valued and respected, maintain meaningful relationships and interests, and retain as much independence as possible while receiving the necessary care and support.
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact The Willows Care Home to confirm what's included and get a personalised quote:
All Fees are Fully Inclusive however Toiletries, Podiatry, Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Unity Homes Ltd
- Private Owned
Person in charge
- Soniya Matthew (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (2)
Visiting
- visitors welcome all day , please respect protected meal times
Parking
- Secure parking within the home with disabled access.
The Willows Care Home Reviews (65)
The Willows Care Home has a Review Score of 9.9 (9.873) out of 10, based on 26 reviews in the last 2 years.
Over all time The Willows Care Home has 65 reviews.
I have no problems with the home. Staff are willing to help you.
My main concern is that my husband is very settled. He's happy so I'm happy.
I have no problems with the home. Staff are willing to help you.
My main concern is that my husband is very settled. He's happy so I'm happy.
Thank you for taking the time to complete the review and delighted to hear you are happy with the care we provide.
Even though my mum was very frail, the staff were fantastic with her, even to doing her nails.
Unfortunately, my mum wasn’t able to feed herself, but the staff sat patiently with her and gave her her...
Even though my mum was very frail, the staff were fantastic with her, even to doing her nails.
Unfortunately, my mum wasn’t able to feed herself, but the staff sat patiently with her and gave her her meals.
When my mum’s health deteriorated they rang me to go through and explained everything to me about how poorly she was.
As my mum became very poorly and not able eat, drink or talk to us, they allowed all of her family to sit with her, bringing us tea, biscuits and even sandwiches and toast when we stayed overnight.
The care my mother had right up until her death, was superb and not enough praise is given to the wonderful staff who really did everything and went the “extra mile” into making my mum’s last days as peaceful and pain-free as they possibly could. They were so caring, thank you so much for everything.
Thank you for your kind words Kathryn. Our staff were more than happy to help and were glad you and your family got to spend time with your mother. We are very sad for your loss and thank you for allowing us to care for your mother.
All staff do work well together. All residents are looked after and kept clean. I do feel they could do more and interact and get the residents a bit more active, by light exercise, dancing and singing a little. Some light games with colours and dated items that they used to remember.
Many...
All staff do work well together. All residents are looked after and kept clean. I do feel they could do more and interact and get the residents a bit more active, by light exercise, dancing and singing a little. Some light games with colours and dated items that they used to remember.
Many thanks for all the hard work for the residents.
I feel that some of the staff really do try and keep the residents entertained and stimulated but there is definitely room for improvement
I feel that some of the staff really do try and keep the residents entertained and stimulated but there is definitely room for improvement
Thank you for taking the time to complete the review.
My friend has quite severe dementia he always seems to be happy and well cared for.
My friend has quite severe dementia he always seems to be happy and well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Willows Care Home.
There are no upcoming events for The Willows Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Willows Care Home.
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (1)

Soniya is the Registered Manager at The Willows and has been part of the organisation since 2009. With a background in nursing and many years of...
Soniya is the Registered Manager at The Willows and has been part of the organisation since 2009. With a background in nursing and many years of experience in care and leadership, Soniya brings a wealth of knowledge, compassion and dedication to her role.
Having worked in a variety of clinical and leadership positions during her time at Unity Homes, Soniya has developed a deep understanding of the people we support and what it means to create a truly caring home. She believes that good care starts with getting to know each person — listening to their wishes, understanding what is important to them and making sure they feel respected, valued and supported.
Soniya’s nursing background is an important part of her approach. After qualifying as a nurse, she moved to the UK to continue her career in health and social care. Her clinical experience helps her to understand the individual needs of residents and supports her commitment to ensuring care is always safe, compassionate and responsive.
Soniya has also completed the Level 5 Diploma in Leadership and Management for Adult Care, helping her to further develop her skills in supporting teams, maintaining high standards and continually improving the service.
For Soniya, one of the most rewarding parts of her role is building relationships with residents, their families and the team. She takes pride in creating a home where people feel comfortable, listened to and able to be themselves. She also believes strongly in supporting her colleagues, recognising that a happy and valued team plays an important part in creating a positive home for residents.
Soniya is proud to be part of the Unity Homes community and is passionate about making a positive difference every day. Her aim is simple: to create a warm, welcoming and supportive home where residents can enjoy the best possible quality of life and where everyone feels that they truly belong.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -what an Enhanced Service includes.