






The Willows Care Home, makes an excellent contribution to the lives of older and vulnerable adults in Salford, all of whom receive quality and personalised care.
Trained staff are available throughout the day and night, supporting the resident's personal interests and promoting an active daily life, while maintaining an atmosphere that is relaxing and homely.
Care Provided by The Willows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
All Fees are Fully Inclusive however Toiletries, Podiatry, Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Unity Homes Ltd
- Private Owned
Person in charge
- Soniya Matthew (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (46)
- Couples/Companion Rooms (2)
Visiting
- visitors welcome all day , please respect protected meal times
Parking
- Secure parking within the home with disabled access.
The Willows Care Home Reviews (63)
The Willows Care Home has a Review Score of 9.9 (9.862) out of 10, based on 24 reviews in the last 2 years.
Over all time The Willows Care Home has 63 reviews.
All staff do work well together. All residents are looked after and kept clean. I do feel they could do more and interact and get the residents a bit more active, by light exercise, dancing and singing a little. Some light games with colours and dated items that they used to remember.
Many...
All staff do work well together. All residents are looked after and kept clean. I do feel they could do more and interact and get the residents a bit more active, by light exercise, dancing and singing a little. Some light games with colours and dated items that they used to remember.
Many thanks for all the hard work for the residents.
I feel that some of the staff really do try and keep the residents entertained and stimulated but there is definitely room for improvement
I feel that some of the staff really do try and keep the residents entertained and stimulated but there is definitely room for improvement
Thank you for taking the time to complete the review.
My friend has quite severe dementia he always seems to be happy and well cared for.
My friend has quite severe dementia he always seems to be happy and well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Willows Care Home.
There are no upcoming events for The Willows Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Willows Care Home.
Accreditations
There are no accreditations posted yet for The Willows Care Home.
Meet the Team (1)

Soniya is the Registered Manager at The Willows and has been part of the organisation since 2009. With a background in nursing and many years of...
Soniya is the Registered Manager at The Willows and has been part of the organisation since 2009. With a background in nursing and many years of experience in care and leadership, Soniya brings a wealth of knowledge, compassion and dedication to her role.
Having worked in a variety of clinical and leadership positions during her time at Unity Homes, Soniya has developed a deep understanding of the people we support and what it means to create a truly caring home. She believes that good care starts with getting to know each person — listening to their wishes, understanding what is important to them and making sure they feel respected, valued and supported.
Soniya’s nursing background is an important part of her approach. After qualifying as a nurse, she moved to the UK to continue her career in health and social care. Her clinical experience helps her to understand the individual needs of residents and supports her commitment to ensuring care is always safe, compassionate and responsive.
Soniya has also completed the Level 5 Diploma in Leadership and Management for Adult Care, helping her to further develop her skills in supporting teams, maintaining high standards and continually improving the service.
For Soniya, one of the most rewarding parts of her role is building relationships with residents, their families and the team. She takes pride in creating a home where people feel comfortable, listened to and able to be themselves. She also believes strongly in supporting her colleagues, recognising that a happy and valued team plays an important part in creating a positive home for residents.
Soniya is proud to be part of the Unity Homes community and is passionate about making a positive difference every day. Her aim is simple: to create a warm, welcoming and supportive home where residents can enjoy the best possible quality of life and where everyone feels that they truly belong.
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