Appleton Manor Care Home

Lingard Lane, Bredbury, Stockport SK6 2QT
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9.8 80 Reviews
  • Appleton Manor Care Home, Stockport
Located on the outskirts of Stockport, in Bredbury, Appleton Manor care home offers personalised nursing and residential dementia care.

The welcoming, purpose-built care home has a lovely indoor sun lounge with beautiful views of the attractive landscaped garden. There is also a café, library service and hair salon on site.

At Appleton Manor care home, there are a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team strive to ensure mealtimes are a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

The professional care team is on hand to help residents settle in to life at Appleton Manor, and the experienced and friendly Home Manager takes the lead in providing the kindest care possible to all residents.

By getting to know each person as an individual, the team encourage everyone to take an active part in life at the home. Whether it be participating in the wellbeing and activities programme or enjoying the slower pace of life, they are committed to helping residents lead their best lives, empowering choice and independence at every step.

Community is an integral part of life at Appleton Manor, and the team are dedicated to supporting residents to build strong relationships in the Bredbury neighbourhood, by organising events with local schools, charities and businesses in the area.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1259
  • Self-Funded Nursing Care: from £1492
  • RESPITE Self-Funded Residential Dementia Care: from £1385
  • RESPITE Self-Funded Nursing Care: from £1641

These prices are only a guideline, please contact Appleton Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Amy Robertson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (59)

Appleton Manor Care Home Reviews (80)

Total of 80, showing 61-80
9.8

Appleton Manor Care Home has a Review Score of 9.8 (9.791) out of 10, based on 23 reviews in the last 2 years. Over all time Appleton Manor Care Home has 80 reviews.

Overall Experience

  • 63
  • 17
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Date Published

80
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Review from Stuart W (Brother of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at the care home for a number of years and is happy and contented in general.
I feel that the levels of service are good and the standard of food would appear to be satisfactory. There does, however, appear to have been a large turnover in staff which I don't always feel
gives confidence to the resident.
On a personal level, my sister did experience an attack on herself by another resident with injuries to her head and face. I was not particularly happy how this incident was handled, however, the staff vigilance does seem to have improved since.

Reply from Clare Sheehan, Careline Advisor at Appleton Manor Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. At Appleton Manor, we strive to deliver the kindest care for all our Residents, and any incidents are reported efficiently, investigated and safeguarded to protect the Residents involved. We sincerely apologise for the incident that occurred with your sister. The staffing within the Home is reviewed monthly and the Home is staffed according to the dependencies of our Residents to give the best quality of care across the Home. We are delighted that you feel improvements have been made to the Home and the staff team.

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Review from Dorothy H (Friend of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend was admitted to the dementia unit of Appleton Manor in August 2016. The home was well organised with the staff working well together.
However, in June 2017 the manager left, followed in quick succession by the nurse, the dementia unit manager and several senior carers. This led to a slow
decline in standards as agency replacements were brought in.
However, during the past months, vacancies have been filled by permanent staff and standards together with the general atmosphere in the home have dramatically improved.

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Review from PC (Wife of Resident) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my husband was only in Appleton Manor Care Home for 8 days, he received the best care possible. All members of staff treated him with kindness, compassion and respect. His needs were fully and effectively assessed which ensured his last few days were as comfortable and peaceful as possible,
for which I and his family are profoundly grateful.

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Review from Gail S (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent, although sometimes a little busy with residents. The environment is excellent, with my mother's room being deep cleaned today, smelling very fresh. It would have been nice if the room had been painted prior to my mother being cared for. Unfortunately, there is always a smell
of urine within the premises. My mother is always being well looked after, within difficult circumstances.

Reply from Julie Sutton, Area Director at Appleton Manor Care Home

Thank you for the positive feedback about the staff at Appleton Manor. It is lovely to hear that you feel your mother is always well looked after.
We are currently replacing some carpets as despite the very best efforts of our housekeeping team we have been unable to eliminate the odour on the first floor. This work is being carried out as a matter of urgency. We are also reviewing décor in residents’ rooms and implementing a programme of redecoration.
Thank you again for your feedback.

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Review from Alison O (Daughter of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Appleton Manor for nearly 4 years. She sadly passed away due to her Alzheimers two weeks ago, but the staff at A.M made her final weeks and days as comfortable as they could.
The care and compassion shown by all staff, not only to my mum but my dad, brother and myself
when we visited was excellent. I cannot thank them enough and will always be grateful to them.

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Review from Andrew J (Son of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Appleton Manor for approximately 3 years. In that time the care she has received has been excellent and as her condition worsened and her needs changed, the care has tailored to suit her needs. At the end, all the staff were very supportive in what was a very sad and
stressful time for our family. I cannot thank all the staff enough for the care they provided for my mother, and it felt like they were part of our extended family.

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Review from Alan S (Husband of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review will be short and sweet. I did not want my wife to go into care but our children insisted, they could not have found a better place for her, she is really well looked after and treated with respect.

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Review from C C (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient, friendly, supportive, professional, understanding, compassionate, warm, accommodating are all of the words I would use to describe the staff from carers to admin to nursing staff. Every step of the way I was advised about my father's care.
Their concerns, medical decisions and general welfare
were always discussed. Not once was I worried that my father was receiving anything other than 5-star service. I have and cannot thank everyone enough for everything they do to ensure my father's last weeks were comfortable.

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Review from Gaynor E (Niece of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was dreading going to see my Aunt today, placed in Appleton Manor Care Home in an emergency whilst I was away.
All my worries removed in an instant.
I went unannounced and was welcomed by an extremely friendly and obliging manager.
My Aunt was the happiest she has been in a long time.
I was
introduced to someone who I think is the manager of the second floor. A lovely person, on a day off, but took time out to assist me.
Finally, the all important small print. All my concerns were dealt with in a friendly and professional manner.

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Review from Beryl O (Wife of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the care home has improved the last 9 months as all carers now, especially since the latest manager has taken over, are more on the ball and everything is more organised.

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Review from Susan L (Daughter of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care home to be first class. The main thing I was concerned about as any other person would be having to put someone in care, was the actual care. I found the staff very approachable and my father received excellent care. Sadly my father is no longer with us having passed away in December.
The care home accommodated three of the family while my father was in his last days. They couldn't have treated my father any better than they did. Nothing was too much trouble for them or for us. I would highly recommend this home.

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Review from Sheila C (Wife of Resident) published on 12 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been married 64 years and it was so hard to accept he needed permanent professional care. He has resided at Appleton just over 12 months and I cannot praise the management and staff enough for the loving care he has received there. I have peace of mind knowing he is safe, well
looked after and is content in what I am sure, he now realises is his home. I would not hesitate to recommend this care home to anyone.

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Review from Sue W (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father arrived at the home beginning of the year 2016. The staff could not have done more to make my dad comfortable and cared for. They also show kindness, compassion and professionalism towards my mum and all our family members. It is a difficult time for all and I couldn't be more grateful to
Appleton Manor, management and staff. Nothing is too much trouble or time.

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Review from Sheila B (Wife of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Appleton Manor Care Home for 12 months. The care they have given him is excellent. The staff are wonderful and he could not be in a better place.

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Review from Margaret M (Wife of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has spent months in this care home. He has settled well because of the excellent care he receives from the staff. He is treated with dignity, respect and when appropriate humour. Every attempt has been made to engage my husband in meaningful but fun activities. His constant wandering day
and night is coped with using patience and kindness. This care home has been a real help to myself and our daughters. We can visit anytime, the staff are available to talk to us and very often comfort us as we found my husbands going into a home very difficult. The manager and her staff eased the process.

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Review from Enid B (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Appleton Manor for 6 years as she has Alzheimer's. There have been problems for the last 4 years (first 2 fine) mainly due to not having a permanent manager for 2 years. The home has improved tremendously in all aspects i.e staff and morale, efficiency, organisation,
activities and generally. This is due to the current managers influence and strong leadership. Thank you. I feel much more confident and secure regarding my mother's care.

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Review from Geoff (Son of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are one or two minor issues at Appleton Manor regarding personal items (clothing, photos, TV remote) going missing and other residents wandering in and out of my mums room.
However, this does not distract from the wonderful care my mum received until she passed away. She and the family were
treated with the utmost care, dignity and patience during her stay and especially as her life came to an end.
I would especially like to mention the unit manager and senior carer for their wonderful assistance but also add that all of mums carers have been fantastic as has the manager at the home.

Reply from HC-One, Careline Team at Appleton Manor Care Home

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
We thank you for your kind comments about the care your Mother received at Appleton Manor. We promote independence and freedom of movement with all our dementia residents and due to the nature of the illness residents may enter their peer’s rooms at times. We always encourage relatives to have regular care reviews so if there are any issues such as those in the review we can address them in a timely manner.
The Home Manager also operates an open door policy, please feel free to pop in anytime to discuss any concerns.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

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Review from Janice (Daughter of Resident) published on 16 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been more than happy with the excellent care given to our mother during her short stay Appleton Manor. The staff could not have been more professional and kind. I would have no hesitation in recommending Appleton Manor Care Home.

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Review from Julie S (Daughter of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted in an emergency situation one evening, the manager greeted mum and myself, she was very kind and reassuring. The staff settled mum in with such kindness, as if they had known her for years, very friendly.
Mum has been here for one week, I have visited every day. All the staff
are so kind, they greet me with a smile, they can't do enough for me and mum. They treat all the residents with the utmost respect, and patience.

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Review from Sheila B (Wife of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband went into Appleton Manor on the 10th Dec 2015. The staff made me feel so welcome and right away I knew he would be well looked after and he has been.

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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Appleton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Appleton Manor Care Home is calculated as follows: ( (221 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 273 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Appleton Manor Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (1)

Amy

Amy Robertson

Job Title: Home Manager

Introducing Amy Robertson
Home Manager at Appleton Manor, Stockport


What does ‘kindness’ mean to you?


“For me, kindness involves ensuring that each Resident receives person-centred care.”


Amy has worked in the care industry since the age of 18 years old and has gained a wealth of knowledge in providing care and support to people, to enrich their lives. She is a dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Amy joined Appleton Manor as Home Manager as she shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Appleton Manor.


When asked what she enjoys most about her role, Amy remarked: “I enjoy going into work each day and getting to spend quality time with my Residents.”


Away from work, Amy likes to spend quality time with her friends and family and describes her greatest achievement as being a mum.

If you would like to find out more information about Appleton Manor, Amy has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Appleton Manor Care Home to verify any information. View our terms and conditions. Appleton Manor Care Home has an Enhanced Service - more info.