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Barchester Arbour Court Care Home

Buxton Lane, Marple, Stockport, Greater Manchester SK6 7QL
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The whole atmosphere is caring, the staff are exceptional and treat residents like their familyMary S(Daughter of Resident/Service User)
Barchester Arbour Court Care Home, Stockport
I can honestly say Barchester Arbour Court Care Home is amazing. The staff are beyond wonderful,W E(Daughter of Resident/Service User)
Barchester Arbour Court Care Home, Stockport
Most importantly, she is treated with dignity and respect. Thank you all.Peter B(Husband of Resident/Service User)
Barchester Arbour Court Care Home, Stockport

Arbour Court is a modern home set in beautifully landscaped gardens situated on the edge of Marple on the Cheshire and Derbyshire border.

The facility provides first-class 24 hour nursing and expert care for people with dementia in their Memory Lane Community and also offer a brand new premier facility known as The Ashwood Suite with larger, more luxurious rooms.

A team of highly-qualified and attentive staff focus on the...  

Care Provided by Barchester Arbour Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,387N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Arbour Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa O'Neil(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Barchester Arbour Court Care Home Reviews (70)

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9.8

Barchester Arbour Court Care Home has a Review Score of 9.8 (9.788) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Arbour Court Care Home has 70 reviews.

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Review from Hazel P (Daughter of Resident) published on 28 April 2026 Submitted via Website
Overall Experience
My dad came here from another care home that was not caring at all and that we wanted him out of.
From the moment he entered it felt like home for both him and us. The whole team were amazing, informing us regularly about his medical state as he was both medically ill as well as having Vascular dementia.

All the team are friendly, supportive and nothing was ever too much to ask for. I can never thank everyone enough for all they did for my dad whilst he lived there. My dad unfortunately passed away 7th April in the early hours with us at his side.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thankyou so much for the lovely, warm feedback. We are here to support our residents but we are also here to support their loved ones too. I am so glad that we all made you feel welcome and at home. Your father was a pleasure, especially his great sense of humor.

I will pass on to all the team your lovely feedback.

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Review from Elizabeth S (Daughter of Resident) published on 7 April 2026 Submitted via Website
Overall Experience
We moved our Mum into Arbour Court when she was suffering from vascular dementia and she stayed there for palliative care through to end of life.
The team at Arbour Court provided Mum with such outstanding care, kindness, and respect. They also guided & supported my sister and I through the end-of-life process, wrapping their arms around us as a family group.

We were so impressed with the level of care provided by everyone in the team. Choosing appropriate care for an elderly parent is a daunting experience and we have learnt that sometimes you need to look beyond the quality care commission ratings because quite frankly the passion and love that the team provided for our Mum was over and above. We highly recommend Arbour Court for nursing care for an elderly parent.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thankyou so much for this lovely feedback, we pride ourselves in providing the best care possible for our residents and in also supporting families, especially at these challenging times.

I will ensure this feedback is passed on to the whole team who i know will be so proud to know their hard work, care and compassion helps residents and families through the journey.

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Review from Michelle H (Daughter of Resident) published on 27 February 2026 Submitted via Website
Overall Experience
I can't thank all the staff enough from the minute I walked in looking for a care home for my dad , I was treated straight away like family, no question was too much trouble to answer and I felt so very very comfortable , everything was so clean and staff so friendly always with a big smile , nothering was too much trouble at all

Unfortunately my dad ending up going in very poorly from home , not what we had planned but all I can say it was such the right decision for us and for dad , the care was absolutely amazing for him for me x my family right through to the end , without any hesitation I would 100 percent recommend Arbour court , thank you so much for everything you have done for us x

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thankyou so much Michelle for the lovely feedback. Arbour court prides itself on the care, compassion and commitment to both Residents and their loved ones. It was our pleasure to support you all.

I will ensure your lovely feedback is passed on the the team.

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Review from John B (Son of Resident) published on 16 February 2026 Submitted via Postal Card
Overall Experience

Staff very professional at both care and management level. Accommodation modern, clean and well looked after. Food very good with excellent variation. Generally thoughtful and caring staff who have helped mum settle into her new environment here at Arbour Court. Our family are so pleased with our choice of Arbour Court to look after Mum.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thankyou so much for the lovely review , i am glad you and the family are happy with the choice of Arbour Court.

I will ensure the feedback is fed back to the whole team.

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Review from Jacqueline K (Daughter of Resident) published on 30 January 2026 Submitted via Website
Overall Experience
My mum experienced seven different care home settings throughout her dementia journey, and Arbour Court was a cut above the rest. The care and support she received were excellent, and nothing was ever too much trouble. I was always greeted with a friendly smile, and I felt complete peace of mind knowing that when I left after visiting, Mum was in very safe hands.

Arbour Court is a warm and welcoming place. Mum has sadly passed away now, but I can't thank Lisa and the rest of the team enough for the outstanding work they do.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thankyou so much Jacqueline for the lovely feedback, Your mother was an absolute pleasure to care for.
I will pass your feedback to all the team.

You did your mum proud Jacqueline remember that.

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Review from Emily P (Daughter of Resident) published on 5 January 2026 Submitted via Website
Overall Experience

My mum unexpectedly had to go into a care home and was transferred to one under a D2A. With no experience of care homes, I thought it was "normal" but was devastated every time I visited and left her there. I decided to look elsewhere and came across Arbour Court. From my first visit, I was blown away. Every single staff member is fantastic, and it is more like a hotel than a care home. I visited mum multiple times daily, and loved just being there, and she was really flourishing in the environment too. The activities are amazing and the staff are so attentive and thoughtful, I could not have asked for more. Unfortunately my mum passed away soon after moving to Arbour Court following a short illness (which the nurses picked up on immediately), and I am deeply regretful that my mum did not get to stay longer here. If you are looking for a nursing home for your loved one, I couldn't recommend Arbour Court enough - I would have moved in myself!

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thankyou so much for your lovely review Emily, your mother was an absolute pleasure to care for and we wish we had more time with her. I will share your comments with the full team here at Arbour Court.

Don't be a stranger you are welcome anytime to call in for a coffee and a famous home baked cake, we would love to see you.

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Review from Kim B (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience
During our initial visit to Arbour Court with the General manager we were not only impressed with the home but also the advice & support we received to help us through what had been an extremely difficult period in trying to find a suitable home for Mum. It was by far the best home we had visited - it is a lovely place with a very 'homely' feel.

Mum has been there for 3 weeks now & a special effort had been made to accomodate her in a room with a garden view with very calming decoration in the room. Moving her in was seamless. The care she has received has been excellent & she is settling in well & showing and interest in the many activities they have.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

I am glad to know that during this very difficult decision you felt supported throughout. We are here to support and care for the people we care for, but we also take pride in supporting and caring for the family members as we know it is a difficult decision to make. I will ensure this is passed on to all the team.

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Review from Margaret O (Wife of Resident) published on 27 May 2025 Submitted via Website
Overall Experience

The entire staff at Arbour Court are, without exception, brilliant, caring, professional, always cheerful and above all compassionate. They treat my husband with respect at all times and ensure he still has his dignity. The general manager and finance manager have been nothing but helpful. Although the fees are high, the home is good value for money because it gives the family peace of mind that our loved one is receiving the best of care. I cannot fault the home in any way. I would thoroughly recommend Arbour Court to anyone looking for a care home for a loved one.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thankyou for your positive feedback Margaret, i am pleased to know you have peace of mind knowing your husband is well cared for, i know it was a difficult decision for you to make. I will also make sure this feedback is passed on to the team on the first floor, they will be pleased to know you feel this way. This is what we strive for, for our residents and families here at Arbour Court.

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Review from M C (Husband of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

When my wife needed end-of-life treatment, my daughter and I visited Arbour Court. We were so impressed! The building was bright and clean and the staff warm and friendly. When my wife moved in, her room was nicely decorated, with good lighting and little touches, like photo frames provided. During all my visits over 5 weeks, I never saw residents treated with anything other than compassion and respect. My wife's team of carers were so caring and good-humoured, forming a lovely, even affectionate relationship with her and the family. A wonderful team of medical staff monitored her condition regularly and she received effective medication to control pain and distress. Her family and friends were also very well looked after; we could not have asked for better.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thankyou for this heart felt review, it was an honor to care for such a lovely lady.Our aim is to care passionately not only for our residents but for their families too, especially at such difficult times.I will ensure this is passed on to all the team involved, as i am sure they will be proud of the care and support they give

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Review from C T (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

Caring for my mum was an isolating experience - she looks well - she looks young - in shops & cafes, people had no time or patience for her & that experience isolated us both. Since Mum moved to Arbour Court, I no longer feel alone. I have 20/30 other people around me who understand and care! I became isolated from friends & family, & now I feel we've all become part of an extended family. The caring environment has benefited us all. Allowing residents to live with their dementia - live in their world is commendable - thanks.

Reply from Lisa ONeil, General Manager at Barchester Arbour Court Care Home

Thankyou for such a lovely, heartfelt review. I am so glad you feel supported and no longer alone, and that you think of us all as extended family. A big part of our care is also to care and support family's and friends as we understand the impact it has on everyone involved.I will pass your feedback to all the team as i am sure they will feel proud and humbled.

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Review from Valerie R (Friend of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience
My friend moved into Barchester Arbour Court Care Home just over two years ago and I have visited her most weeks since then. On every occasion, my friend has been very well cared for, well-presented, comfortable and as I would here for her.

Staff on every occasion have been friendly, helpful and supportive, that includes all staff, those on reception, cleaners, nursing staff.

Reply from Lisa ONeill, General Manager at Barchester Arbour Court Care Home

Thank you for the lovely feedback Valerie. I am happy that all the team make you feel welcome and supported. It is nice to know that you feel your friend is well cared for, that is always our aim for our residents to feel comfortable and content with their care. I will handover to all the team your...  

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Review from M M (Wife of Resident) published on 2 December 2024 Submitted via Postal Card
Overall Experience

I just want to thank all the staff at Barchester Arbour Court Care Home. My husband has been there a long time now. When I go to visit him, the staff are all lovely, pleasant and I really feel they care for me as much as my husband. The home is beautiful and my husband is spotlessly clean even though he's bedridden. Very high regards to this place.

Reply from Lisa ONeill, General Manager at Barchester Arbour Court Care Home

Thank you for the lovely feed back. I will feedback to the team who I am sure will be proud that you feel cared for as much as your loved one does. We take great pride in what we achieve here at Arbour Court as a team for our residents, their family and friends.

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Review from H H (Daughter of Resident) published on 25 November 2024 Submitted via Website
Overall Experience

The care provided by all the team here is exceptional. People are provided with individualised care and with such care and compassion. A brilliant environment for people to live their best lives surrounded by people who genuinely care.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thank you for your lovely feedback, I will feedback to all the team who will be very proud to know their care does make a difference. We strive to support our residents to live the best way possible and make it their home.

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Review from Ann S (Friend of Resident) published on 24 September 2024 Submitted via Website
Overall Experience
I would like to thank all the management and staff for looking after my best friend, they are all caring and will do anything they can to make the residents feel at home and at ease. It is a lovely care home, very clean and the lounges are very pleasant to sit in, the residents' rooms are lovely, meals are very nicely cooked and served with staff on hand to help others who need it.
Plenty of entertainment and gardens for them to sit out in the nice weather.

Would definitely recommend Barchester Arbour Court Care Home, one of the nicest homes I have visited.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thank you, Anne, for the lovely feedback, as a home manager, I am always proud of all our team for making Arbour Court the home it is. I will pass on your feedback to housekeeping, the kitchen staff and of course, the care staff for all their hard work and dedication as feedback like this makes our jobs all worthwhile. I am pleased you were happy with all our services for your loved one.

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Review from A S (Son-in-law of Resident) published on 25 April 2024 Submitted via Website
Overall Experience
A caring kind helpful friendly care home with an emphasis on caring.
Nothing is too much trouble.
They all work as a team seamlessly, everyone knows what is needed in a calm, professional manner.
All the staff are a credit to Barchester.

Thank you, Arbour Court.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our services where required. Thank you so much for the positive comments regarding the home and team who work hard to deliver high-quality care. I will pass this on to the team.

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Review from Edwin D (Husband of Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience

Very satisfactory. Staff very kind and considerate. Always made welcome.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high-quality standards of care at all times. I will make sure I pass this on to the team.

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Review from A G (Friend of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience

I have visited many care homes but this has to be rated one of the best. The care given to my two dear friends is beyond anything I had hoped for.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and the team that works hard to deliver high-quality standards of care at all times. I will make sure this is passed on to the team.

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Review from Alan B (Husband of Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

The attention to patients by staff on first floor is excellent. They maintain a clean and pleasant atmosphere regardless of resting time.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thank you for your lovely review.
We value all feedback as this helps us to improve our service where required.

Thank you for the positive comments regarding our home and team, we work hard to deliver high-quality standards of care at all times.

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Review from J M (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience
Wonderful home for my mum, lovely caring staff, lovely food with option for my mother to choose from.
Clean and tidy and smells lovely, great activities offered to everyone with each individual need in mind.

I feel that Arbour Court is the best care home in the area and I can rest at ease knowing that my mum is well looked after.

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thank you so much for the positive review.
We value all feedback as this helps us to improve our services where required.

Thank you for the positive comments regarding the home and team who work hard to deliver high-quality standards of care at all times.

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Review from Mary S (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience
My mum is a resident at Arbour Court and after a very daunting experience looking for a nursing home for Mum, I felt a huge relief from the moment I walked into Arbour Court.
My only worry was Mum wouldn’t get a place. Thank God she did.
The whole atmosphere is caring, the staff are exceptional and treat residents like their family. In fact, it is one big family. Compassion, care, and interest in each resident is carried out in a professional calm and friendly manner by all staff.
Management is outstanding and a credit to Barchester.

Thank you Arbour Court for helping our family to feel more at ease with Mum in a home, knowing she is receiving outstanding care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (18)

Meet the Team (3)

Lisa O'Neil
Lisa O'NeilJob Title:General Manager

My name is Lisa and I’m the General Manager here at Arbour Court Care Home.

I have worked for the NHS and Care Home sector for almost 12 years as a Registered General Nurse, Nurse Manager, Deputy Manager and Clinical Lead.

The Care Home sector for me is the most rewarding and satisfying and I feel it’s where I belong and thebe.

I appreciate being a part of the dementia journey not only caring for the residents but also getting to know the families, working alongside the staff to make a positive difference in people’s lives and ensuring that those live as comfortably as possible within our home.

I am fortunate and enthusiastic to be the General Manager at Arbour Court, I look forward to welcoming you to our home.

Costa Gavrilla
Costa GavrillaJob Title:Head of Chestnut Community

Hi, I am Costa and I am the Head of the Chestnut Unit here at Arbour Court.

I graduated from nursing school in 1990 in Romania and worked as a paramedic in my country and gained experience in nursing in Israel.

We offer dementia care here at Arbour Court and I am responsible for supporting staff to ensure that we provide a high standard of care to residents.

Johanne Wilson
Johanne WilsonJob Title:AdministratorJoined: 2020

I joined the team as the administrator at Arbour Court in May 2020. I have many years of experience in administration and accounts and achieved the qualifications in NVQ Levels two and three in business and administration. Even though it is a very busy environment, I love the challenge of the role. I love to care for the staff and families, primarily in the financial part of the role.

Frequently Asked Questions about Barchester Arbour Court Care Home

What types of Care is Barchester Arbour Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Arbour Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Arbour Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Barchester Arbour Court Care Home to the centre of Stockport?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Arbour Court Care Home to verify any information. View our terms and conditions. Barchester Arbour Court Care Home has an Enhanced Service -more info.