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Barchester Arbour Court Care Home

Buxton Lane, Marple, Stockport, Greater Manchester SK6 7QL
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The whole atmosphere is caring, the staff are exceptional and treat residents like their familyMary S(Daughter of Resident/Service User)
Barchester Arbour Court Care Home, Stockport
I can honestly say Barchester Arbour Court Care Home is amazing. The staff are beyond wonderful,W E(Daughter of Resident/Service User)
Barchester Arbour Court Care Home, Stockport
Most importantly, she is treated with dignity and respect. Thank you all.Peter B(Husband of Resident/Service User)
Barchester Arbour Court Care Home, Stockport

Arbour Court is a modern home set in beautifully landscaped gardens situated on the edge of Marple on the Cheshire and Derbyshire border.

The facility provides first-class 24 hour nursing and expert care for people with dementia in their Memory Lane Community and also offer a brand new premier facility known as The Ashwood Suite with larger, more luxurious rooms.

A team of highly-qualified and attentive staff focus on the...  

Care Provided by Barchester Arbour Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,387N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Arbour Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lisa O'Neil(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

Barchester Arbour Court Care Home Reviews (70)

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9.8

Barchester Arbour Court Care Home has a Review Score of 9.8 (9.788) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Arbour Court Care Home has 70 reviews.

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Review from W E (Daughter of Resident) published on 21 November 2023 Submitted via Website
Overall Experience
My father has been a resident since 2018. As someone who had no faith and trust in care homes, I can honestly say Barchester Arbour Court Care Home is amazing.
The staff are beyond wonderful, caring and will do anything for you.
Residents are treated with respect and as one of the family.
In the last few weeks, upon my father's deterioration, it has been care on another level, they have made Dad and my family so comfortable, always providing refreshments, updates and friendly support and the ultimate care package to ensure Dad's last few days are as pleasant and comfortable as possible.

I can’t thank the team enough and wouldn’t have a qualm recommending them as ‘simply the best’, you’re all amazing!

Reply from Lisa O'Neill, General Manager at Barchester Arbour Court Care Home
Thank you so much for the lovely review, we value all feedback as this helps us to improve our services where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times.

I will pass your feedback to the team on the ground floor.

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Review from Thomas M (Husband of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

Very good in every way. Thank you.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Peter B (Husband of Resident) published on 24 October 2023 Submitted via Postal Card
Overall Experience
My wife is being cared for by all the staff as if she were a family member of them all. The quality of the care is exceptional, as is the accommodating, and the food is well prepared/cooked and served.
Most importantly, she is treated with dignity and respect.

Thank you all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Arbour Court Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

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Review from Duncan C (Son of Resident) published on 11 October 2023 Submitted via Postal Card
Overall Experience

The staff are very helpful and professional. Arbour Court is very clean and tidy and very well staffed, who are all caring.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Christine G (Friend of Resident) published on 26 February 2023 Submitted via Website
Overall Experience

My partner's mum has been at Barchester Arbour Court Care Home for the last seven months, her care is excellent, the staff are hard working and go over and above to make sure that all the residents are happy! They are also friendly when we go to visit.

Reply from Lisa O'Neill, GM at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Anita F (Friend of Resident) published on 25 July 2022 Submitted via Website
Overall Experience
We would wish to thank the manager and all the staff who worked tirelessly to make Armed Forces Day a huge success.
Our special thanks goes to the activities coordinator who facilitated this special event on behalf of the residents and their families.
The singer was in fine voice, with the residents, as they remembered special moments with their loved ones and friends with the song, "We'll Meet Again". And meet again they certainly did; he met his old school chum from Tintwistle. Who has made his home at Arbour Court Care Home, Buxton Lane, Marple.

People danced, waltzes, marched and waved flags. The whole event was followed by a delicious high tea, sandwiches, cream cakes and glasses of Prosecco (non-alcoholic) toasted the special day. We then all retired to the garden. To witness a beautiful rose tree being planted by a veteran of the Royal Signals Regiment and another veteran of the Royal Navy. What a terrific day! Hip, hip, hurray. Thank you.

Reply from Kelly Tatton, GM at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from William C (Husband of Resident) published on 19 July 2022 Submitted via Postal Card
Overall Experience
Excellent and caring staff.

Good food and everywhere is very clean.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Alison S (Daughter-in-law of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

Mum has only been in the care of Arbour Court for a short time. The staff are helpful, caring and can't do enough to help. Mum and the rest of the family have been made very welcome and feel very happy with the care and understanding received. The compassion shown by staff members is excellent. We know it must be very difficult at times, but nothing seems too much trouble. Thank you to all staff members for your support.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, which work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Georgina C (Wife of Resident) published on 20 May 2022 Submitted via Website
Overall Experience

My husband was a resident at Arbour Court for 16-months. He sadly passed away on April 27th 2022. I would like to thank all the staff for the utmost care and attention they gave to him during that time, which must have been difficult at times. They were always pleasant, and nothing was too much trouble. I would have no hesitation in recommending Arbour Court.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Please accept our condolences to you and the family at this difficult time, and thank you for taking the time to review our home. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Carol G (Daughter of Resident) published on 13 April 2022 Submitted via Website
Overall Experience
Mum arrived at Arbour Court at the end of March to a lovely welcome by all staff, she was introduced to all the residents in the lounge. She appears to have settled in nicely and the staff are very caring towards mum and go out of their way to support her. Her room is very comfortable and she likes the view of the little pond.

The staff are always friendly when you visit and keep you informed of any issues and let you know how things are going. I've been very impressed so far.

Reply from Farai Hanyane, Operations Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Janice T (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience
Our family can only say a huge thank you to everyone looking after our Mum in Arbour Court over the last 8-months.
We can see that she is well cared for in every aspect. She speaks to her carers with kind responses so we know that is how they treat her!

It has been an emotional time finding a home and settling Mum in. The staff have been wonderful and everyone’s attitude to us has been helpful and considerate. We can’t thank them enough and feel that we have found our extended family.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Paul B (Son of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

All the staff who saw me were incredibly friendly and courteous. I’ve always been made to feel welcome. Mum is looked after incredibly well and I know she is being given the best care possible. Warm room and tv on for entertainment.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A M (Daughter of Resident) published on 1 March 2022 Submitted via Website
Overall Experience

Since mum became a resident at Arbour Court, she is now pleasantly muddled and very settled. This is down to the excellent loving care she has received. The staff know their patients as people, not statistics and because of that have the gift of “reading” the resident’s needs without waiting for the resident to tell them. I miss my mum but I don’t worry about her as I know she is safe and receiving the expert care that we could no longer give her in the family home.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from E G (Partner of Resident) published on 21 February 2022 Submitted via Postal Card
Overall Experience
The resident and I value the fact he is allowed the choice of remaining in his room or going into the lounge. He is always clean and smartly dressed and the meals are nicely presented, looks and smell appetising. I've omitted to tick activities because I don't know if he participates?

Unfortunately, the is often the aroma of urine in the corridor having low ceilings, carpets and enclosed corridors make it inevitable sometimes.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from G S (Husband of Resident) published on 8 February 2022 Submitted via Website
Overall Experience

My wife was taken into Arbour Court one year ago. A difficult time for all due to Covid. Over that year I have found all the staff to be kind, caring and helpful. I have been particularly impressed by the Covid prevention measures put in place in general, and the extra precautions to handle times of greater need. I feel very comfortable with the care that my wife is receiving.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Vivien M (Wife of Resident) published on 20 July 2021 Submitted via Website
Overall Experience

The staff appear to be very kind, caring, hardworking and professional. They are responsive to the individual’s needs and treat the residents with dignity and respect. I would recommend Arbour Court to friends and relatives.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Gerald T (Husband of Resident) published on 20 July 2021 Submitted via Website
Overall Experience

My wife has been been a resident at Arbour Court for just over 2 years but due to Covid, it has been very difficult for residents and relatives. I have lost contact with most of the staff and only meet a small number at limited visiting time. However, I have no reason not to praise all the staff including Gardener, House Keepers, Chef's, Carers, Nursing and Management Staff. I have always found all the staff polite helpful and sympathetic when the time is appropriate. There will always be times when one feels your concern/problem should be treated more urgently but one may not be aware of a far more serious situation is at the forefront. Situations are always changing and I have never seen the staff panicking. We have had an experience of a very bad residential care home, which put us on guard on admission to Arbour Court. I am delighted to state I am very pleased with the love and care my wife receives if she only knew us all and her living surroundings. A very good team all round.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Helen H (Daughter of Resident) published on 20 July 2021 Submitted via Website
Overall Experience
My Mum has been a resident of Barchester Arbour Court Care Home for nearly a year. She has vascular dementia and was very frail after having a fall at a previous care home. When admitted she was refusing to eat and was end of life.
The care and attention she has received from all her nursing team has been great. Mum is now eating and looking a lot better with colour in her cheeks.
Her room is lovely and has everything she needs and surrounded by lots of family photos.

I would highly recommend Arbour Court without a doubt.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Anthony H (Son of Resident) published on 6 January 2021 Submitted via Website
Overall Experience
My feedback is related to the magnificent care that my mother is receiving from your team. I truly thought that she was at the end of her life in May 2020 when she went under your care but you have performed miracles with her physical condition.
Given Covid restrictions and the fact that I live 300 miles away, I call to speak to my mother frequently and each time I call I always try to have a conversation with the care team members on duty. I am extremely grateful that every one of the care team has given me the time to talk to me and explain in kind, but factual, terms how my mother is actually doing. The care team members display a calm, patient and pleasant manner and seem to have a genuine affection towards my mother (this view is entirely endorsed by my mother).
To finish, I wish to formally thank all of you for what you are doing to care for my mother and I would be quite willing to publicly endorse this facility and the staff in any way I can.

A grateful son of a resident.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from E B (Resident / Service User) published on 9 July 2020 Submitted via Postal Card
Overall Experience

The care and kindness are excellent. First-class.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Arbour Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (18)

Meet the Team (3)

Lisa O'Neil
Lisa O'NeilJob Title:General Manager

My name is Lisa and I’m the General Manager here at Arbour Court Care Home.

I have worked for the NHS and Care Home sector for almost 12 years as a Registered General Nurse, Nurse Manager, Deputy Manager and Clinical Lead.

The Care Home sector for me is the most rewarding and satisfying and I feel it’s where I belong and thebe.

I appreciate being a part of the dementia journey not only caring for the residents but also getting to know the families, working alongside the staff to make a positive difference in people’s lives and ensuring that those live as comfortably as possible within our home.

I am fortunate and enthusiastic to be the General Manager at Arbour Court, I look forward to welcoming you to our home.

Costa Gavrilla
Costa GavrillaJob Title:Head of Chestnut Community

Hi, I am Costa and I am the Head of the Chestnut Unit here at Arbour Court.

I graduated from nursing school in 1990 in Romania and worked as a paramedic in my country and gained experience in nursing in Israel.

We offer dementia care here at Arbour Court and I am responsible for supporting staff to ensure that we provide a high standard of care to residents.

Johanne Wilson
Johanne WilsonJob Title:AdministratorJoined: 2020

I joined the team as the administrator at Arbour Court in May 2020. I have many years of experience in administration and accounts and achieved the qualifications in NVQ Levels two and three in business and administration. Even though it is a very busy environment, I love the challenge of the role. I love to care for the staff and families, primarily in the financial part of the role.

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