






Hilltop Court Care Home is purpose-built to provide the very best of everything, from the outstanding care, to the beautiful accommodation, to the high quality, delicious food and enjoyable lifestyle activities.
The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team have access to the latest care plan technology and will take time to get to know...
Care Provided by Hilltop Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Hilltop Court Care Home for full pricing details and T&Cs.
Contact Hilltop Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Selina Ali (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (50)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Hilltop Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Hilltop Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Hilltop Court Care Home Reviews (79)
Hilltop Court Care Home has a Review Score of 9.0 (8.959) out of 10, based on 11 reviews in the last 2 years.
Over all time Hilltop Court Care Home has 79 reviews.
We would like to take this opportunity to thank the staff of Hilltop Court. Particularly the Wembley unit for the care and attention that they gave my brother from the day he entered, especially the latter weeks of his life. The staff showed exemplary respect towards my brother and his family right up to the moment he passed away.
Thank you so much for writing such a lovely review during what must be a difficult time. It is lovely for the team to read what a difference they made to your brother.
All I have to say is that to be told that we can see my parent who has severe dementia through the window or by video link which by the way she has no capacity to understand and suffers great distress not being able to touch us shows a lack of understanding in my mother's condition.
The care staff themselves are lovely and show mum a lot of care.
It often takes more than 5 phone calls to various extensions to get anyone to answer in order as an essential carer to book an appointment.
Since my dad moved to Hilltop Court he is talking more, found him dancing when we came last week, there was a singer and dad was having a great time, something I thought he was past now. Was lovely to see. All the staff are friendly and caring. Very happy with the care my dad is getting.
What an uplifting review - thank you so much for sharing this with us. I love the image I now have of your dad dancing and having a great time!
Drinks are plentiful and assistance is always at hand.
Thank you to all the staff and management.
What a lovely review - thank you so much for taking the time to submit it.
All staff are very caring in the work they do. They are caring and happy with residents and relatives in the hard and difficult work they do.
Thank you for your review, the team members really do do an amazing job!
I would highly recommend Hilltop Court. The care and support provided is excellent. I have found all staff very patient with my father. I feel all the staff work incredibly hard under these most trying times during the pandemic. I cannot fault the care and support my father receives!
What a wonderful review, thank you for taking the time to submit it. It's great for the team to see what a positive impact they have.
Very pleased that my dad is happy and well cared for. He settled in really easily to my surprise, so I have no doubt at all that he is in a very well cared for place. The staff are always so lovely and willing to help. Dad always looks well after I see him, which to me is very important.
Thank you so much for taking the time to write a review. I'm so pleased your dad is happy and settled. It's great for the team to hear what a difference they make.
They have not only been his carers but his family as they’ve been on lockdown almost all year. The management and staff keep me informed with everything that my dad is going through. During this time he was admitted to hospital with covid, the staff have helped build him back up again. They definitely care for the personal needs of the residents. They constantly put my mind back at ease. I thank them all from the bottom of my heart.
What a lovely review. A true testament to the teams love, patience and dedication. Thank you so much for sharing this.
The care home provided my mother-in-law with excellent care during her time with them. She suffered from dementia and the staff from the Manager, Personal Care worker, medical staff and the activities lady were so caring with her. She was treated with dignity and the staff made sure she was always safe. Everything is provided to make residents feel they are in a home from home situation. We were always informed if she had required any outside medical attention and you were welcome to discuss any issues with the manager or staff. I would recommend it to anyone wanting to be sure their relatives were looked after.
Many thanks for taking the time to write this review - creating the right environment and delivering great care really is a whole team effort.
My husband was at Hilltop Court for 18 months and during that time he was treated with dignity, love and compassion. The staff are truly dedicated to looking after the residents and engage with them at every opportunity. The activities on offer were varied and enjoyable with all residents encouraged to take part. The staff were very supportive of myself and I was made to feel welcome at all times. We are all so pleased that Hilltop Court was chosen to look after him in the final stages of his life. The staff really do go the extra mile.
Thank you so much for your kind review. It is so important for our team members to be able to see through these reviews, what a difference they make, not only to the resident who they care for so well but also that persons wider family and friends.
My mum is living in a caring home. She is well looked after by a loving and attentive staff. her room is kept clean and it is an attractive and pleasant place. I think the food has improved in quality and taste.
What a lovely review - thank you. It is very important for the team members to have feedback and to know what a difference they make not only to the resident but also their family and friends.
The staff at Hilltop Court are amazing. They treated my dad with dignity, care, compassion and love. I can't speak highly enough of the care that my dad received and of the kindness that was given to us, his family.
Many thanks for taking the time to complete a review. It is lovely for the team members to see how their care has had such a positive impact.
I cannot praise all the staff at Hilltop Court enough. My sister has always been well looked after and given lots of attention throughout her stay there. She was recently very poorly and was put on the end of life pathway at the hospital. Hilltop Court took her back and thanks to their love and care she is nearly back to her happy active self.
Many thanks for taking the time to send in a review. It is so lovely to hear that your sister is doing so well under the care of the Hilltop Court team. It is always greatly appreciated when we receive reviews letting the team members know what a great job they're doing.
My mother in law is diabetic, requiring daily insulin injections. The nursing and care staff take great care to make the medication process as calm as possible as my mother in law has dementia, so each time is like the first time every day.
Thank you for your review. It is kind of you to explain how the staff approach your mothers own medical needs, it is so important for others to know that the team are kind and caring. Many thanks for your kind comments. Kind regards.
The care home has the use of a minibus and my dad along with some other residents was taken out to a garden centre for afternoon tea. My dad enjoyed himself looking around the garden centre and I met him there. It was well organised and a great time was had by all.
Thank you for your feedback and an example of resident activities. I'm so pleased that the garden centre trip was a success! Kind regards
In the majority of situations care, food, hygiene and compassion are well evident from the staff at Hilltop Court. Given the nature of a Dementia specialist care home, the staff have certain challenges above and beyond the usual care home needs and service provided. We have learnt not to allow our dad to have valuables and not to get too upset if clothing and other items 'go missing'. It seems with some dementia sufferers, collecting unattended objects and tidying up becomes a bit of an obsession!! That said, the staff try their best to reunite the real owner with 'collected' items.
Thank you very much for taking the time to review Hilltop Court. You have identified the essence of dementia care environment, the staff team are working so hard to ensure that all are happy, that involves looking for items which have been moved, looking for items which may have been moved and...
I wish she could get some fresh air to buck her up.
Thank you for taking the time to review Hilltop Court. I am glad to hear that your sister is well cared for and settled. With regard to your comment about fresh air, I am not aware of your sister's circumstances, but the home does have a very accessible garden patio. In the better weather residents...
My sister seems happy and settled. She is well looked after and kept clean and dry.
Thank you very much for taking the time and trouble to review Hilltop Court. Kind regards
My friends mum always looks as if she is well looked after. I am happy that the staff are very helpful and good.
Thank you, everyone works hard to ensure that our residents receive the best of care. Kind regards
All the staff at Hilltop are very caring and nothing is too much trouble.
Thank you for your review, your feedback is much appreciated. Kind regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2024Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hilltop Court Care Home.
There are no upcoming events for Hilltop Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Hilltop Court Care Home.
Meet the Team (4)

Hi, my name is Selina. I am the Registered Home Manager at Hilltop Court Care Home.
I am delighted to be the Registered Home Manager for Hilltop Court Care Home. Working alongside an exceptional team, I am eager to utilise my skills in managing day-to-day operations, fostering a collaborative work environment, and delivering outstanding person-centred care for our residents.
I believe that our residents should have the best care, the best food and take part in activities that enhance their daily lives.
My passion is ensuring that our residents live their lives to the fullest, and I look forward to welcoming you to our home.

Hi, my name is Augusto, and I am the Deputy Manager here at Hilltop Court Care Home

Hi, my name is Daniel, and I am the Administrator here at Hilltop Court Care Home

Hi, my name is Felicia, and I am the Clinical Lead here at Hilltop Court Care Home
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hilltop Court Care Home to verify any information. View our terms and conditions. Hilltop Court Care Home has an Enhanced Service -more info.