Hilltop Court Care Home

Dodge Hill, Heaton Norris, Stockport SK4 1RD
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9.0 79 Reviews
  • Hilltop Court Care Home, Stockport
Hilltop Court Care Home is purpose-built to provide the very best of everything, from the outstanding care, to the beautiful accommodation, to the high quality, delicious food and enjoyable lifestyle activities.

The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team have access to the latest care plan technology and will take time to get to know you, your family and all of your favourite things.

At Hilltop Court Care Home, the Lifestyle team members work hard to ensure residents' individual needs are met. Uncovering and capturing individual resident hobbies and interests, as well as resident life histories, is an essential element of success in providing personalised daily activities which residents will enjoy.

The food on offer at Hilltop Court is of the best quality to ensure that you love what you eat and get everything you need nutritionally, too. At Hilltop Court Care Home, they understand that nutrition and hydration is the foundation of an individual’s wellbeing.
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Care Provided by Hilltop Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1050
  • Self-Funded Nursing Care: from £1050
  • Self-Funded Nursing Dementia Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1155
  • RESPITE Self-Funded Nursing Care: from £1155
  • RESPITE Self-Funded Nursing Dementia Care: from £1155

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

The price(s) shown are provided by the care home. Contact Hilltop Court Care Home for full pricing details and T&Cs.

Contact Hilltop Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hilltop Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Selina Ali (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Hilltop Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Hilltop Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Hilltop Court Care Home Reviews (79)

9.0

Hilltop Court Care Home has a Review Score of 9.0 (8.959) out of 10, based on 11 reviews in the last 2 years.
Over all time Hilltop Court Care Home has 79 reviews.

Overall Experience
  • 45
  • 31
  • 2
  • 1
  • 0
Date Published
  • 79
  • 5
  • 8
  • 11
  • 68
Reviewer Connection to Hilltop Court Care Home
  • 24
  • 10
  • 10
  • 6
  • 5
  • 5
  • 5
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 79, showing 21-40
Review from Peter B (Brother of Resident) published on 25 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We would like to take this opportunity to thank the staff of Hilltop Court. Particularly the Wembley unit for the care and attention that they gave my brother from the day he entered, especially the latter weeks of his life. The staff showed exemplary respect towards my brother and his family right
up to the moment he passed away.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeThank you so much for writing such a lovely review during what must be a difficult time. It is lovely for the team to read what a difference they made to your brother.
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Review from Ruth D (Daughter of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
I have to say that information during covid is not very forthcoming and the lack of understanding by management is very high.
All I have to say is that to be told that we can see my parent who has severe dementia through the window or by video link which by the way she has no capacity to understand
and suffers great distress not being able to touch us shows a lack of understanding in my mother's condition.
The care staff themselves are lovely and show mum a lot of care.
It often takes more than 5 phone calls to various extensions to get anyone to answer in order as an essential carer to book an appointment.
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Review from Amanda P (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad moved to Hilltop Court he is talking more, found him dancing when we came last week, there was a singer and dad was having a great time, something I thought he was past now. Was lovely to see. All the staff are friendly and caring. Very happy with the care my dad is getting.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeWhat an uplifting review - thank you so much for sharing this with us. I love the image I now have of your dad dancing and having a great time!
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Review from Ruth D (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well looked after and is always very clean and tidy.
Drinks are plentiful and assistance is always at hand.
Thank you to all the staff and management.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeWhat a lovely review - thank you so much for taking the time to submit it.
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Review from Derek W (Husband of Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very caring in the work they do. They are caring and happy with residents and relatives in the hard and difficult work they do.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeThank you for your review, the team members really do do an amazing job!
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Review from Rebecca B (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Hilltop Court. The care and support provided is excellent. I have found all staff very patient with my father. I feel all the staff work incredibly hard under these most trying times during the pandemic. I cannot fault the care and support my father receives!
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeWhat a wonderful review, thank you for taking the time to submit it. It's great for the team to see what a positive impact they have.
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Review from Joanne C (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased that my dad is happy and well cared for. He settled in really easily to my surprise, so I have no doubt at all that he is in a very well cared for place. The staff are always so lovely and willing to help. Dad always looks well after I see him, which to me is very important.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeThank you so much for taking the time to write a review. I'm so pleased your dad is happy and settled. It's great for the team to hear what a difference they make.
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Review from Paula M (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been living at Hilltop Court nursing home for just over 12 months. His first visit to the home was extremely stressful as it was an emergency placement, I literally had to leave my dad there with complete strangers and pray he’d be ok. He’s been a very challenging resident for them as he
continually tries to look for ways to escape!! The staff have given love and support to my dad throughout.
They have not only been his carers but his family as they’ve been on lockdown almost all year. The management and staff keep me informed with everything that my dad is going through. During this time he was admitted to hospital with covid, the staff have helped build him back up again. They definitely care for the personal needs of the residents. They constantly put my mind back at ease. I thank them all from the bottom of my heart.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeWhat a lovely review. A true testament to the teams love, patience and dedication. Thank you so much for sharing this.
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Review from Maureen C (Daughter-in-law of Resident) published on 6 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home provided my mother-in-law with excellent care during her time with them. She suffered from dementia and the staff from the Manager, Personal Care worker, medical staff and the activities lady were so caring with her. She was treated with dignity and the staff made sure she was always safe.
Everything is provided to make residents feel they are in a home from home situation. We were always informed if she had required any outside medical attention and you were welcome to discuss any issues with the manager or staff. I would recommend it to anyone wanting to be sure their relatives were looked after.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeMany thanks for taking the time to write this review - creating the right environment and delivering great care really is a whole team effort.
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Review from Diane H (Wife of Resident) published on 13 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was at Hilltop Court for 18 months and during that time he was treated with dignity, love and compassion. The staff are truly dedicated to looking after the residents and engage with them at every opportunity. The activities on offer were varied and enjoyable with all residents encouraged
to take part. The staff were very supportive of myself and I was made to feel welcome at all times. We are all so pleased that Hilltop Court was chosen to look after him in the final stages of his life. The staff really do go the extra mile.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeThank you so much for your kind review. It is so important for our team members to be able to see through these reviews, what a difference they make, not only to the resident who they care for so well but also that persons wider family and friends.
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Review from Jane L (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is living in a caring home. She is well looked after by a loving and attentive staff. her room is kept clean and it is an attractive and pleasant place. I think the food has improved in quality and taste.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeWhat a lovely review - thank you. It is very important for the team members to have feedback and to know what a difference they make not only to the resident but also their family and friends.
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Review from Cathy W (Daughter of Resident) published on 16 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hilltop Court are amazing. They treated my dad with dignity, care, compassion and love. I can't speak highly enough of the care that my dad received and of the kindness that was given to us, his family.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeMany thanks for taking the time to complete a review. It is lovely for the team members to see how their care has had such a positive impact.
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Review from Linda L (Sister of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot praise all the staff at Hilltop Court enough. My sister has always been well looked after and given lots of attention throughout her stay there. She was recently very poorly and was put on the end of life pathway at the hospital. Hilltop Court took her back and thanks to their love and care
she is nearly back to her happy active self.
Reply from Honor Keatley, Managing Director at Hilltop Court Care HomeMany thanks for taking the time to send in a review. It is so lovely to hear that your sister is doing so well under the care of the Hilltop Court team. It is always greatly appreciated when we receive reviews letting the team members know what a great job they're doing.
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Review from D J (Daughter-in-law of Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff treat all residents as individuals, using their names, taking time to explain what they are doing and why. Residents are well looked after, food is good quality.
My mother in law is diabetic, requiring daily insulin injections. The nursing and care staff take great care to make the medication
process as calm as possible as my mother in law has dementia, so each time is like the first time every day.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you for your review. It is kind of you to explain how the staff approach your mothers own medical needs, it is so important for others to know that the team are kind and caring. Many thanks for your kind comments. Kind regards.
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Review from Angela B (Daughter of Resident) published on 29 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home has the use of a minibus and my dad along with some other residents was taken out to a garden centre for afternoon tea. My dad enjoyed himself looking around the garden centre and I met him there. It was well organised and a great time was had by all.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you for your feedback and an example of resident activities. I'm so pleased that the garden centre trip was a success! Kind regards
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Review from K B (Son of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
In the majority of situations care, food, hygiene and compassion are well evident from the staff at Hilltop Court. Given the nature of a Dementia specialist care home, the staff have certain challenges above and beyond the usual care home needs and service provided. We have learnt not to allow our dad
to have valuables and not to get too upset if clothing and other items 'go missing'. It seems with some dementia sufferers, collecting unattended objects and tidying up becomes a bit of an obsession!! That said, the staff try their best to reunite the real owner with 'collected' items.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you very much for taking the time to review Hilltop Court. You have identified the essence of dementia care environment, the staff team are working so hard to ensure that all are happy, that involves looking for items which have been moved, looking for items which may have been moved and looking for items which were never there in the first place! The challenges of dementia care are endless, no two days are the same and the care team always cope with the 'unexpected' in a calm, kind and caring way. The Hilltop Court team are fantastic at what they do! Kind regards
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Review from A E (Sister of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been here for a year and is well cared for and settled.
I wish she could get some fresh air to buck her up.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you for taking the time to review Hilltop Court. I am glad to hear that your sister is well cared for and settled. With regard to your comment about fresh air, I am not aware of your sister's circumstances, but the home does have a very accessible garden patio. In the better weather residents enjoy entertainment, hobbies and social time outside, in fact, Hilltop Court won 2 awards in the hotly contested 'Harbour in Bloom 2018' Competition and the converted 'Golden Trowel Award' was presented to the home for the best garden where residents had contributed to the design and maintenance. I do however understand that just recently the outside space has been unusable, due to the wind and rain. As always if you have any concerns regarding your sisters care, do not hesitate to speak to the home manager, who is always happy to speak to family members in order to take on board ideas and suggestions. Kind regards
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Review from D W (Sister of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister seems happy and settled. She is well looked after and kept clean and dry.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you very much for taking the time and trouble to review Hilltop Court. Kind regards
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Review from Doreen G (Friend of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friends mum always looks as if she is well looked after. I am happy that the staff are very helpful and good.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you, everyone works hard to ensure that our residents receive the best of care. Kind regards
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Review from Marie E (Wife of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Hilltop are very caring and nothing is too much trouble.
Reply from Alison Foreman, Commercial Director at Hilltop Court Care HomeThank you for your review, your feedback is much appreciated. Kind regards
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Current Review Score: 9.0 (8.959)

Overview of Review Score

The Review Score of 9.0 (8.959) out of 10 for Hilltop Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.359 for Hilltop Court Care Home is calculated as follows: ( (77 Excellents x 5) + (29 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 128 Ratings = 4.359
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Hilltop Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Nov 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

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Selina Ali

Job Title: Home Manager Joined: 2026

Hi, my name is Selina. I am the Registered Home Manager at Hilltop Court Care Home.


I am delighted to be the Registered Home Manager for Hilltop Court Care Home. Working alongside an exceptional team, I am eager to utilise my skills in managing day-to-day operations, fostering a collaborative work environment, and delivering outstanding person-centred care for our residents.


I believe that our residents should have the best care, the best food and take part in activities that enhance their daily lives.


My passion is ensuring that our residents live their lives to the fullest, and I look forward to welcoming you to our home.

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Augusto Pagente

Job Title: Deputy Manager

Hi, my name is Augusto, and I am the Deputy Manager here at Hilltop Court Care Home

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Daniel Felstead

Job Title: Administrator Joined: 2025

Hi, my name is Daniel, and I am the Administrator here at Hilltop Court Care Home

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Felicia Adu-Peprah

Job Title: Clinical Lead

Hi, my name is Felicia, and I am the Clinical Lead here at Hilltop Court Care Home

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