






Hilltop Court Care Home is purpose-built to provide the very best of everything, from the outstanding care, to the beautiful accommodation, to the high quality, delicious food and enjoyable lifestyle activities.
The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team have access to the latest care plan technology and will take time to get to know...
Care Provided by Hilltop Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Hilltop Court Care Home for full pricing details and T&Cs.
Contact Hilltop Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Selina Ali (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (50)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Hilltop Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Hilltop Court Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Hilltop Court Care Home Reviews (79)
Hilltop Court Care Home has a Review Score of 9.0 (8.959) out of 10, based on 11 reviews in the last 2 years.
Over all time Hilltop Court Care Home has 79 reviews.
Happy staff, always welcoming and nothing is too much trouble. The home environment is not too clinical but has a holistic care approach. Organised activities and trips out on the bus. Open and honest environment, manager and management are very approachable with regular relative meetings. Professional approach from all the staff, obviously good training and NVQ standard trained. Well attended gardens, sitting areas and residents do actually sit out.
Thank you very much for such a comprehensive review. It gives us reassurance that visitors notice the efforts which the home team make to ensure that excellent care is delivered and our standards of management are well maintained. Thank you for taking the time to review Hilltop Court.
He and the staff get on very well. The home looks nice when they have birthdays and concerts and the staff join in and interact with the residents.
They have a nice garden where they can come and sit safely and join in any of the games.
All in all the home is very good and I am glad we picked this one.
Many thanks for taking the time to review Hilltop Court. The team will be so pleased with such positive feedback. Kind Regards.
Excellent, caring and helpful. Pleasant staff who treat patients as individuals.
Your review just about sums up everything we would wish someone to know about Hilltop Court. Thank you for your review. Kind Regards
Excellent communication. Mum has been there over 2 years and is that settled she thinks she is in a hotel in the Lakes! Just no bar!
Care staff are always kind and courteous.
Thanks do much for a great review. So glad to hear that your Mum is so settled and that the 'hotel' gives such great service! Kind Regards
He is full settled and content in there and the staff are amazing with him. I would have no hesitation in recommending this home or the staff at all, they really care for the residents and go the extra mile.
Thank you very much for taking the time to review Hilltop Court. It is always good to hear the views of those families who have long standing experience of the home, its facilities and most importantly the standard of care delivery. Your comments will certainly give peace of mind to those who are considering the home for a loved ones care. Kind Regards
She has privacy in her own room and the home is purpose built enabling people in wheelchairs easy access to all areas.
The food looks nice and appetising and is well presented. There seem to be activities arranged almost daily where residents are encouraged to join in. The residents seem happy in the main to be in the home.
Thank you for taking the trouble to review the care and services at Hilltop Court. Your feedback is much appreciated. Kind Regards.
The rooms are basic.
Management is pleasant and supportive and this is evident in the staff attitude and stability.
The home does much to ensure that the care given is of a good standard and our care team is motivated to give that standard of care by the enthusiastic Home Manager.
Kind Regards
After a previous home, Mum was admitted to another care home for 8 months. After careful consideration, they thought Hilltop Court would be best suited to my Mum's needs. We initially had a few settling in problems, but now our Mum is the happiest we have seen her in over 12 months. She is settled and loves the staff. They all seem to have a very good understanding of the needs of the residents that are there.
Thank you for taking the time to review the care and services at Hilltop Court. You have perfectly explained how the happiness of a resident is totally dependent on getting to know that resident as an individual. It takes time and understanding and a little 'settling in' but our care teams are now...
Hill Top Court is cosy, immaculately clean, with genuinely friendly staff.
When we ring we are given a detailed explanation of how she is. and she has showers not bed baths!
She is often up, dressed and with other residents (we were told that she wouldn't ever get dressed again!). She is now able to eat sandwiches with very little aid. The Activities Coordinator is engaging her in activities. The staff treat residents and relatives with dignity. I use a wheelchair and they are always happy to help me. Staff and management are lovely, attentive and empathetic.
Her friends made a long trip to visit and were ecstatic to see how contented she is. The hospitality is great!
Thank you very much for such a positive review of Hilltop Court. Your comments regarding the home and care team are so encouraging and will give them a real 'boost' to hear how they have had such an impact on your mother's quality of life. This is such a 'good news' story and I thank you for recording it for others to see. Kind Regards
Very nice, friendly staff, very clean.
Thanks for your great review, I am sure that your positive feedback will assist other families who are searching for care for their loved ones. Kind regards
My experience of Hilltop Court is a good one. I find my wife is treated well with care and dignity. It seems a well run care home.
Many thanks for your review. The Home Manager and her staff work hard to ensure that all residents receive the best of care and it is good to know that you are able to see this is happening. Kind Regards
The staff is very caring and patient with the residents. I am very impressed with the level of care.
Thank you very much for your excellent feedback. We are always striving to ensure that our care standards are improving and we are pleased to know that this is noticed by residents and families alike. Kind regards
My wife could not receive anything better in any other home. The boxes ticked are a true reflection. She is looked after and cared for by all the staff at all times.
Thank you very much for this wonderful review. Our teams will be really pleased to know that you are more than satisfied with the care your wife receives. It is really nice to know that they are appreciated. Kind regards
Staff friendly, helpful and supportive. Care excellent and tailored to needs. Plenty of activities to aid stimulation.
Many thanks for your review and we thank you for your kind comments. We are always looking to improve our service to residents and I urge you to continue to give us feedback so that our standards can continue to rise. Thanks again Kind Regards.
This care home is excellent in every way.
Wow! a wonderful review, thank you very much. Our team at Hilltop Court try so hard to make living at the home safe and enjoyable and of course we want our families and relatives to enjoy 'peace of mind' that their loved ones are well cared for, so we very much appreciate positive feedback as this continues to encourage everyone to sustain the high standard of care and services. Kind Regards
The carers are hard working, caring, friendly people. They care for my mums every need, nothing is too much trouble. The staff make us as a family feel welcome and answer any questions we ask. Which sometimes can be upsetting to us but we are treated with respect and answer us with respect. My mums needs are always 1st and she is treated with dignity and respect and sense of humour. The nursing home is clean and well maintained. The food is always nicely presented and cooked to a good standard. We are kept informed about mums medication and care. All the staff are friendly, helpful and nothing is too much trouble.
I find Hilltop Court a superb place for my wife. The staff are great and nothing is too much trouble. The food is good, very well managed at meal times. The Hilltop Court is very well cleaned.
I find the home is excellent, well maintained, very good facilities, absolutely brilliant staff and that my mum is getting the best care ever and I am very pleased with that.
Many thanks for this wonderful review, your kind comments are much appreciated. kind regards
My husband has just completed his second month and has settled in very well. He is quite happy and relaxed which is comforting for me to know. I looked after him single handed for 5 years since his Alzheimer's diagnosis and my head tells me this is right for us both but my heart wants him home. We have been married over 54 years but I can now have 'quality' time with him rather than the struggle it had become. The staff are wonderful and it feels like one big family where even I am included.
Many thanks for your review. We very much appreciate you taking the time and trouble to give your honest feedback. Kind Regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 November 2024Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hilltop Court Care Home.
There are no upcoming events for Hilltop Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Hilltop Court Care Home.
Meet the Team (4)

Hi, my name is Selina. I am the Registered Home Manager at Hilltop Court Care Home.
I am delighted to be the Registered Home Manager for Hilltop Court Care Home. Working alongside an exceptional team, I am eager to utilise my skills in managing day-to-day operations, fostering a collaborative work environment, and delivering outstanding person-centred care for our residents.
I believe that our residents should have the best care, the best food and take part in activities that enhance their daily lives.
My passion is ensuring that our residents live their lives to the fullest, and I look forward to welcoming you to our home.

Hi, my name is Augusto, and I am the Deputy Manager here at Hilltop Court Care Home

Hi, my name is Daniel, and I am the Administrator here at Hilltop Court Care Home

Hi, my name is Felicia, and I am the Clinical Lead here at Hilltop Court Care Home
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hilltop Court Care Home to verify any information. View our terms and conditions. Hilltop Court Care Home has an Enhanced Service -more info.