Hilltop Court Care Home

Very clean and friendly, fantastic care.

Happy staff, always welcoming and nothing is too much trouble. The home environment is not too clinical but has a holistic care approach. Organised activities and trips out on the bus. Open and honest environment, manager and management are very approachable with regular relative meetings. Professional approach from all the staff, obviously good training and NVQ standard trained. Well attended gardens, sitting areas and residents do actually sit out.

All in all the home is very good and I am glad we picked this one.

Excellent, caring and helpful. Pleasant staff who treat patients as individuals.

Care staff are always kind and courteous.

He is full settled and content in there and the staff are amazing with him. I would have no hesitation in recommending this home or the staff at all, they really care for the residents and go the extra mile.

The food looks nice and appetising and is well presented. There seem to be activities arranged almost daily where residents are encouraged to join in. The residents seem happy in the main to be in the home.

Management is pleasant and supportive and this is evident in the staff attitude and stability.

After a previous home, Mum was admitted to another care home for 8 months. After careful consideration, they thought Hilltop Court would be best suited to my Mum's needs. We initially had a few settling in problems, but now our Mum is the happiest we have seen her in over 12 months. She is settled and loves the staff. They all seem to have a very good understanding of the needs of the residents that are there.

Her friends made a long trip to visit and were ecstatic to see how contented she is. The hospitality is great!

Very nice, friendly staff, very clean.

My experience of Hilltop Court is a good one. I find my wife is treated well with care and dignity. It seems a well run care home.

The staff is very caring and patient with the residents. I am very impressed with the level of care.

My wife could not receive anything better in any other home. The boxes ticked are a true reflection. She is looked after and cared for by all the staff at all times.

Staff friendly, helpful and supportive. Care excellent and tailored to needs. Plenty of activities to aid stimulation.

This care home is excellent in every way.

The carers are hard working, caring, friendly people. They care for my mums every need, nothing is too much trouble. The staff make us as a family feel welcome and answer any questions we ask. Which sometimes can be upsetting to us but we are treated with respect and answer us with respect. My mums needs are always 1st and she is treated with dignity and respect and sense of humour. The nursing home is clean and well maintained. The food is always nicely presented and cooked to a good standard. We are kept informed about mums medication and care. All the staff are friendly, helpful and nothing is too much trouble.

I find Hilltop Court a superb place for my wife. The staff are great and nothing is too much trouble. The food is good, very well managed at meal times. The Hilltop Court is very well cleaned.

I find the home is excellent, well maintained, very good facilities, absolutely brilliant staff and that my mum is getting the best care ever and I am very pleased with that.

My husband has just completed his second month and has settled in very well. He is quite happy and relaxed which is comforting for me to know. I looked after him single handed for 5 years since his Alzheimer's diagnosis and my head tells me this is right for us both but my heart wants him home. We have been married over 54 years but I can now have 'quality' time with him rather than the struggle it had become. The staff are wonderful and it feels like one big family where even I am included.