Ladybrook Manor

1 Dairyground Road, Bramhall, Stockport SK7 2HW
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9.6 87 Reviews
  • Ladybrook Manor, Stockport
Ladybrook Manor, located in Stockport, Greater Manchester, provides residential and dementia care on a permanent or short-term basis.

Currently under refurbishment, the home offers a wide range of bedroom options, as well as large, communal spaces for residents to enjoy including comfy lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful, wheelchair-friendly landscaped gardens designed for relaxing or a gentle stroll.

The dedicated team ensures that all residents’ individual needs and requirements are met; whether that is organising a favourite meal to be created by the chef or arranging exciting events, trips and on-site activities. There's always something to do, from pursuing favourite hobbies or learning new skills.
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Care Provided by Ladybrook Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1640
  • RESPITE Self-Funded Residential Care: from £1848
  • RESPITE Self-Funded Residential Dementia Care: from £1968

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Ladybrook Manor for full pricing details and T&Cs.

Contact Ladybrook Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ladybrook Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Susan Cameron (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (99)
  • Single Rooms with Ensuite Wet Room (99)

Ladybrook Manor Reviews (87)

9.6

Ladybrook Manor has a Review Score of 9.6 (9.602) out of 10, based on 20 reviews in the last 2 years.
Over all time Ladybrook Manor has 87 reviews.

Overall Experience
  • 69
  • 16
  • 2
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Date Published
  • 87
  • 9
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  • 20
  • 67
Reviewer Connection to Ladybrook Manor
  • 38
  • 25
  • 7
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  • 2
  • 1
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Total of 87, showing 81-87
Review from Julie T (Daughter of Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum suffered a broken knee and was in need of somewhere to stay while she recovered. After a 2 week stay in another place where she was unhappy, we found a space for her here. It is an amazing place, more like a luxury hotel than a care home. Nothing is too much trouble for the staff and my mum is
really enjoying her stay. She has been on lots of outings and involved in many activities. I would certainly recommend Sunrise of Bramhall to anyone.
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Review from Karen M (Daughter of Resident) published on 15 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who is 92 has recently gone into Sunrise in Bramhall for respite care and I can't believe the change in her already after less than a week. When she went in she was very depressed, sleeping all the time and had a poor appetite. In less than a week she is a different person her appetite has
returned, the food is fantastic. She has started to take an interest in life again. The staff are brilliant and run the place like a 4 star hotel with the very best care. Always helpful and happy. They provide so much entertainment and trips out which make the residents feel alive. Everyone who I have met in there praises the place and she has made many friends already. There are knitting clubs, art classes, exercise classes, cookery classes and many more daily activities you could never feel lonely. There are trips out to shops and Cheshire villages, in fact 3 next week. Sunrise is a happy place which is something I don't normally associate with a care home.
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Review from Annie G (Daughter of Resident) published on 6 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The main difficulty is when my mother presses the call button and she feels there is no response for a very long time. Also she is naturally rather meek and when asked if she needs help for dressing she is inclined to respond that it is alright as she knows the staff are busy. The impression is that
she can cope, but she really wants help. Mostly though everything is lovely and the staff are so kind and appreciate it.
Reply from UK Marketing, mark at Ladybrook ManorWe welcome feedback and take all comments very seriously. The call bell scheme is monitored constantly by the care team and overseen by Management, we endeavour to answer all residents call bells in a timely manor. Most are answered within 5 to 10 minutes, however Management at Sunrise of Bramhall will try and identify the reasons why some residents have waiting longer than this. Our mission is to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around the individual, personalised needs of Sunrise residents. This approach is embodied in our Principles of Service, and are pleased to see the very positive points regarding all aspects of living in Sunrise of Bramhall.
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Review from Margaret G (Resident) published on 6 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sometimes my buzzer isn't answered straight away. All the staff are very good.
Reply from UK Marketing, Marketing Manager at Ladybrook ManorWe welcome feedback and take all comments very seriously. The call bell scheme is monitored constantly by the care team and overseen by Management, we endeavour to answer all residents call bells in a timely manor. Most are answered within 5 to 10 minutes, however Management at Sunrise of Bramhall will try and identify the reasons why some residents have waiting longer than this. Our mission is to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around the individual, personalised needs of Sunrise residents. This approach is embodied in our Principles of Service, and are pleased to see the very positive points regarding all aspects of living in Sunrise of Bramhall.
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Review from Dee A (Resident) published on 22 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
O love getting my hair done. I really enjoy the activities very much. I have made good friends. I am very happy here.
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Review from G R (Daughter of Resident) published on 15 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very flexible. Very friendly and informative. Very helpful in difficult circumstances. All staff friendly and helpful. Very efficient service.
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Review from Claire G (Daughter of Resident) published on 2 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Bramhall Sunrise for a couple of years. During this time her health deteriorated until eventually she needed nursing care prior to her passing away. The staff at the home were fabulous from the time she went in until the end, the whole family were supported and treated as if
we were all part of an extended family at the home. Staff truly cared and always went the extra mile to help not just my mum but any of the people who lived there. It was a home from home. Mum chose a room when she first went in and she was able to stay in the same room till the end. I know that this may not seem like much, but I have had friends who were upset because their relative had to move from one room to another when their needs changed from personal care to nursing care because of the way the things were registered. It meant a lot for her to stay in her home.
The care staff are correctly titled - they do care. Staff are always smiling and positive even when they are working hard. The nurses are unbelievable and have extensive knowledge, especially when making sure that people at the end of their life are comfortable and looked after.
There have been a few changes over the last year in the management team and the staff have shown a remarkable amount of dedication in continuing with their care whilst undergoing changes in the team which must have been stressful for them at times. These changes have never affected the way in which they care or taken the smile off their faces.
Everyone is now starting to see the result of the changes in the home and the management changes which have occurred. Staff have said to me how much they feel listened to and how much better their roles are. The staffing numbers have increased dramatically over the last few months and this has allowed staff to spend a lot of time with not only my mum but all the other residents as well.
All the management in the home have an open door and nothing is too much trouble for any of the staff.
The food is great and it is served in the dining room which is like a restaurant - it does make people feel special. At the end my mum could not leave her room and needed special food. Staff made this for her every day and brought it up to her room, eventually they needed to help her eat. It was never any trouble and they took the time she needed to have as much as she wanted to eat.
I have had experience of other homes when going with friends to see their relatives and whilst I am sure they do a good job, it is nothing in comparison to the service that my mum has had at Sunrise. I cannot praise the staff enough for their care and devotion to my mum and my family during difficult times. I would definitely recommend this home to anybody.
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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Ladybrook Manor is calculated as follows: ( (170 Excellents x 5) + (52 Goods x 4) + (11 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 234 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.935 Points relating to the number of positive Reviews for Ladybrook Manor is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 19 Positive Reviews ÷ 19.8 = 0.96
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (115)

Meet the Team (1)

Susan

Susan Cameron

Job Title: Home Manager Joined: 2020

I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020 as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022, I was made Home Manager for Ladybrook Manor and feel privileged to have gained this role.


I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes in their twilight years. My door is always open, so please come along and see me.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ladybrook Manor to verify any information. View our terms and conditions. Ladybrook Manor has an Enhanced Service - more info.