232 Guide Lane, Audenshaw, Manchester M34 5HA
Located just outside Manchester, in the peaceful residential area of Audenshaw, Guide Lane is a warm and friendly purpose-built care home, offering nursing and residential care.
An attractive home, Guide Lane has lovely garden views and offers two sitting rooms, two dining rooms and a conservatory, all with specially designed furnishings to ensure maximum comfort. The well-tended garden is a tranquil place to relax, or to socialise with friends and family. All bright and comfortable bedrooms and living areas are easily accessible by wheelchair.
The home's caring team has created a warm family atmosphere, encouraging everyone to eat together, and to plan and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support residents' mind, body and soul.
Chefs at Guide Lane pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.
Group: HC-One
Person in charge: Julie Richardson (Home Manager)
Local Authority / Social Services: Tameside Metropolitan Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Languages Spoken by Staff (other than English): Tagalog
Single Rooms: 41
Rooms with ensuite WC: 4
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Guide Lane Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Guide Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 38 Reviews over all time. This Average Rating is also the rating value for Guide Lane Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.798 for Guide Lane Care Home is calculated as follows: ( (366 Excellents x 5) + (86 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 455 Ratings = 4.798
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Guide Lane Care Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 13 Reviews ÷ 8.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Guide Lane Care Home has a Review Score of 9.8 (9.798) from 38 Reviews
Review submitted from a Postal Card by Gill D (Daughter of Resident) on Friday 2 March 2018.
Very friendly and caring staff. Mum is settled and well looked after. She has a nice room which is light and airy. The food is plentiful and varied and mum eats really well.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Alan P (Friend of Resident) on Thursday 1 March 2018. Relates to February 2018.
We viewed 5 care homes before choosing Guide Lane Care Home and our decision was made by the warm welcome of all staff as we viewed the home. Our friend feels very contented and safe whilst she for the first time in several years has bee taken to the local aquarium, the pub for lunch with more trips planned. Also, we have all been entertained by artists/singers at the home. Great job.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Website Submission by Ajoy B (Husband of Resident) on Sunday 29 October 2017. Relates to May 2017.
Staff were very good with my wife and treated her with dignity and respect. The staff supported me and made me smile even though we all knew my beloved wife would not be there for long.
The food was excellent and time was taken to ensure my wife's custard consistency food was correct.
The management were fantastic. They always had time for me if I needed a quick word or was unsure about anything.
There were a couple of blips at first but these were soon rectified.
My wife's room was only small but as she was bed bound toileting was not an issue.
There were trips out and activities but my wife could not take advantage of these due to her condition.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Peter G (Husband of Resident) on Monday 4 September 2017. Relates to August 2017.
A pleasure to go into Guide Lane knowing my wife and indeed all residents will be treated with care, love and dignity.
Any queries and concerns are dealt with promptly and problems if any are resolved quickly. Staff are a credit to the home and to themselves.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Janice W (Daughter of Resident) on Wednesday 23 August 2017. Relates to July 2017.
I am so pleased that my mother has come into this nursing home as she has come on and looks so much better and that she has put weight back on. The staff are really helpful and nothing is too much trouble.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Susan D (Daughter of Resident) on Wednesday 23 August 2017. Relates to August 2017.
My mum moved in this Guide Lane Care Home and it is the best place we could have picked. Staff and manager very pleasant, everything is very good, clean and tidy.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Nicola L (Granddaughter of Resident) on Friday 4 August 2017. Relates to July 2017.
My grandmother was assessed for nursing care in February 2017. I looked at numerous homes and felt that Guide Lane would be the best to meet her needs. It also came with a recommendation from the residential home she was in. Nana came to Guide Lane in June, and within the short time she has been here, the difference in her is quite remarkable. She is far more alert, tries to communicate more effectively, and has gained weight. The staff have been lovely and the transition seamless. I didn't think we would find a better care home than the one she was in but Guide Lane is an exceptional place.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Jean H (Friend of Resident) on Monday 24 July 2017. Relates to July 2017.
I feel my friend is very happy and very well looked after.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Gwilyn W (Stepson of Resident) on Thursday 18 May 2017. Relates to May 2017.
My stepmother always appears happy and comfortable. The staff are very attentive and always smiling and nothing is too much trouble.
Although my stepmother's meals are minced diet they are always well presented and she eats them all!
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Kathleen S (Brother of Resident) on Tuesday 16 May 2017. Relates to May 2017.
Very friendly caring staff and management. Would recommend this care home. They have made my brother very welcome and I have no worries about him being here. We have viewed many homes in the area and this one stood out from the rest.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Anne K (Wife of Resident) on Thursday 11 May 2017. Relates to May 2017.
I am more than happy with all aspects of care given to my husband. All the staff are very caring and kind. The home is clean and tidy and I would recommend Guide Lane Care Home to anyone needing care.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by D H (Brother-in-law of Resident) on Friday 21 April 2017. Relates to April 2017.
Caring staff. Nothing too much trouble.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Elaine H (Sister-in-law of Resident) on Friday 21 April 2017. Relates to April 2017.
Always treated with understanding and support.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Tracey S (Niece of Resident) on Monday 27 March 2017. Relates to February 2017.
My auntie has been a resident at Guide Lane Care Home for a number of years and the management and all the staff are excellent. Couldn't ask for better care.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Jessie D (Wife of Resident) on Monday 27 March 2017. Relates to March 2017.
My husband was resident in Guide Lane Care Home for seven months until he died 4th January 2017. He was very ill and most of the time unable to leave his bed. Our family were devastated and we had no option but to agree to his admission. However, it was our best decision as he was treated with dignity and kindness and the best care possible, the nurses and carers could not have done a better job and have our utmost admiration and thanks.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Website Submission by Fedelma B (Daughter-in-law of Resident) on Friday 17 March 2017. Relates to December 2016.
My mother-in-law spent the last nine months of her life in this care home. She received the best care that anyone could wish for. Due to her dementia, she could be difficult at times but staff always treated her with respect and dignity. The home is clean, modern and the atmosphere is always welcoming when visiting. The staff are so caring, friendly and always willing to help. I wouldn't hesitate to recommend this care home.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by M L (Daughter of Resident) on Friday 17 March 2017. Relates to March 2017.
Mother is very settled here and well looked after.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Barbara Y (Daughter of Resident) on Wednesday 15 March 2017. Relates to January 2017.
Brilliant staff really helpful and caring towards all the patients and family who visit.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Judith S (Daughter of Resident) on Wednesday 15 March 2017. Relates to February 2017.
So glad we found Guide Lane Care Home for our mum, the home, staff and other residents are brilliant, anything you want you only have to ask and it's done, even the grandchildren/great grandchildren are made really welcome by everyone and they like to coming to visit as well.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Lynne F (Daughter of Resident) on Friday 20 January 2017. Relates to January 2017.
My dad was resident here from June 2016 until he sadly passed away. The care he received in the nursing home was exceptional. The nurses and the carers treated him as we, his family, would. He was quite difficult at first and it took a while for him to accept that he couldn't go home but the carers were marvellous and gradually he came to accept it with their help. All the carers were just that - caring people- and made my dad's last few months as pain free and stress free as they could.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Keith H (Son of Resident) on Tuesday 29 November 2016. Relates to November 2016.
Staff are always on the go doing something, washing residents, hoisting/moving residents, answering doors, helping with food etc. etc.
The home is always clean and smells fresh. The staff always have time to answer the residents and visitors alike. They share a laugh with each other and visitors. They seem content.
The manager runs a tight but relaxed ship!
Myself and my partner visit separately, but think the same.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by M H (Friend of Resident) on Tuesday 29 November 2016. Relates to November 2016.
I can't recommend this place enough, the staff are very hard working, even under stress they are always polite and welcoming. I've been sat with my friend and all residents are all well looked after, even when some may not have a visitor, the staff go out of their way to have a chat with them. My friend is extremely well looked after and very happy here. The staff pop in to see if we're ok and need anything and they keep us informed if my friend needs anything. Also, all the food looks really nice. (Well done everyone)
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Debbie C (Niece of Resident) on Thursday 24 November 2016. Relates to October 2016.
This is a friendly home. My Auntie gets excellent care. Nothing is too much trouble. Since coming to Guide Lane, I've seen a massive improvement. Really happy with the outstanding care.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by R P (Wife of Resident) on Tuesday 1 November 2016. Relates to October 2016.
We are extremely pleased with the level of care provided. All staff are more than happy to help the residents to make their home as special as possible. We came to visit for my relatives birthday and there was a special singer with songs from the 1940's which filled use with precious memories. Thank you so much
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Deborah L (Granddaughter of Resident) on Wednesday 13 July 2016. Relates to June 2016.
My grandma came into the home following a traumatic event. She has dementia. All the staff have been fantastic and she now enjoys her time here. When she was at her own house she was alone a lot and quite sad. She is now transformed, happy and very well looked after.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Robert S (Relative of Resident) on Friday 24 June 2016. Relates to June 2016.
Extremely sociable, clean, bright, inviting.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Helen W (Daughter of Resident) on Wednesday 22 June 2016. Relates to May 2016.
I have been so impressed by all the staff involved in mum's care. The manager has facilitated the transition so well and been really involved in the process. She is a real presence in the home, not just an administrator. Her team of staff are excellent. The level of dignity maintained is beyond comparison, cleanliness is clearly a priority. There is a great range of activities. A home from home.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Alan W (Resident) on Friday 10 June 2016. Relates to June 2016.
Food is excellent, my care is excellent, the staff are very good and approachable nursing is very good. I feel I am well looked after in the home. I would recommend Guide Lane to anyone who is looking for care for their family members.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Collette M (Niece of Resident) on Tuesday 7 June 2016. Relates to June 2016.
Excellent home where the residents are well looked after and visitors made to feel very welcome. I always recommend Guide Lane to people.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Sue S (Niece of Resident) on Tuesday 7 June 2016. Relates to June 2016.
Cannot fault this home in any way. Staff lovely, auntie really well looked after. Recommend home to anyone. So clean.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Sandra A (Daughter of Resident) on Thursday 2 June 2016. Relates to May 2016.
When visiting my mother in Guide Lane Care Home I have always been treated with courtesy and respect. The staff keep me informed of my mothers condition. My mother (although suffering from dementia) is not aware of her surroundings but is contented, clean and well looked after.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Tracey F (Daughter of Resident) on Friday 27 May 2016. Relates to May 2016.
I've found the home lovely and friendly . My mum is being looked after and seems happy. There a very good smell to the home, and the food seems okay.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Sandra L (Daughter-in-law of Resident) on Friday 13 May 2016. Relates to May 2016.
My mother-in-law has just celebrated her 95th birthday. She has been a resident of Guide Lane Care Home for several years and, on this occasion, the manager and staff said that they would be pleased to hold a birthday party, here at the home. They provided all the refreshments and (oh joy of joys!!) included in the arrangements, was "a singer".
The family provided a birthday cake and, most generously we thought, Guide Lane gave us all the most beautiful afternoon. The whole place sang, danced and had a very happy, memorable afternoon. We cannot thank the entire staff enough. It is a warm, wonderful place staffed by kind, thoughtful people (and we thought this even before we had the party!).
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Naomi K (Daughter of Resident) on Friday 13 May 2016. Relates to May 2016.
Having had a previous extremely poor experience of a nursing home, this place could not be more different. All the staff I meet are open and friendly and show a very caring manner to the residents. My parent can be quite confused but any comments made are dealt with calmly and staff show a clear understanding of the needs. They are also very helpful on advising if additional clothes or support are required. My parent needs full mobility care and yet dignity is considered always.
Essentially, this is a wonderful place and has greatly eased any guilt I may have felt on using a home for my parent's care :)
I could go on.. but it's all very positive!
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by Frank C (Friend of Resident) on Friday 13 May 2016. Relates to May 2016.
I come to visit my very good friend four afternoons a week. I always receive a very warm welcome by staff and management. My friend is very well looked after now she is living at Guide Lane care home.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by E C (Husband of Resident) on Tuesday 10 May 2016. Relates to January 2016.
Since my wife developed vascular dementia in Oct 2015 I was at my wits end. Then a breath of fresh air came into my life by the way of the care home at Guide Lane, the care she has received is next to none, the staff are the best and keep you up to date about everything. If I had to go in a home Guide Lane Care Home would do for me.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Postal Card by M C (Son of Resident) on Thursday 5 May 2016. Relates to January 2016.
First looked at the home online to see how good the government figures were. Having been impressed by those me and my father came for a visit to the home, after being shown round by the lovely manageress, deciding this was the home for my mum. It was the correct decision and we have been suitably impressed since. This is the only home we looked at it's fantastic and the staff are amazing so caring and friendly.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Review submitted from a Website Submission by David C (Son of Resident) on Thursday 10 September 2015. Relates to April 2015.
My mother lived at Guide Lane Care Home for approximately four years until her death in May this year.
During this time Mum was cared for in a compassionate, friendly and professional manner and our family and friends who visited her as often as possible were always impressed with the caring yet relaxed atmosphere of the home and we were always pleased to see Mum looking happy, tidy and well-dressed.
Sadly, Mum died in May, aged 95, but thankfully passed away in her own room in comfort and with great dignity.
We cannot thank all the staff enough for their kindness and patience and for the way they looked after Mum with a ready smile and cared for her in friendship as as well as professionalism.
How likely would you be to recommend Guide Lane Care Home? Extremely Likely
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Bed Vacancies
posted 16 Apr 2018
Please contact us for information regarding our bed availability
Job Title: Home Manager
Joined: 1997
Description:
Introducing Julie Richardson
Home Manager at Guide Lane, Audenshaw
What does kindness mean to you?
“For me, kind care means being attentive and promoting self-worth as much as possible.”
As a Registered Nurse, Julie has over 20 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.
Having worked at Guide Lane for many years, Julie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Guide Lane.
When asked what she enjoys most about her role, Julie remarked: “I relish the challenge of making sure our Residents are cared for appropriately.”
Outside of work, Julie enjoys travelling abroad, usually on the back of her husband’s motorbike!
If you would like to find out more information about Guide Lane, Julie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
There are currently no Care Home Idol entrants who have performed at Guide Lane Care Home