Guide Lane Care Home

232 Guide Lane, Audenshaw, Manchester M34 5HA
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9.9 84 Reviews
  • Guide Lane Care Home, Manchester
Guide Lane care home, ideally situated in the peaceful residential area of Audenshaw, just outside of Manchester, provides personalised residential and nursing care to older people.

The welcoming and purpose-built home has a beautiful tranquil garden, which is a popular place for residents to relax and watch the world go by. There is also a hair salon and minibus for trips out.

Guide Lane also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The professional care team at Guide Lane take the time to learn about each resident’s individual hobbies and interests, supporting residents to lead an active and fulfilling life. In addition to the range of activities available, they also encourage residents to take an active role in the Audenshaw community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Guide Lane to deliver the kindest possible care to residents, supporting them to lead their best possible life.
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Care Provided by Guide Lane Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 41 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Minibus or other transport
  • Lift
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £905

These prices are only a guideline, please contact Guide Lane Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Charlotte Heathcote (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Guide Lane Care Home Reviews (84)

9.9

Guide Lane Care Home has a Review Score of 9.9 (9.917) out of 10, based on 11 reviews in the last 2 years.
Over all time Guide Lane Care Home has 84 reviews.

Overall Experience
  • 73
  • 11
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Date Published
  • 84
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  • 11
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Reviewer Connection to Guide Lane Care Home
  • 25
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  • 1
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Total of 84, showing 61-80
Review from Tracey S (Niece of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been a resident at Guide Lane Care Home for a number of years and the management and all the staff are excellent. Couldn't ask for better care.
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Review from Jessie D (Wife of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was resident in Guide Lane Care Home for seven months until he died 4th January 2017. He was very ill and most of the time unable to leave his bed. Our family were devastated and we had no option but to agree to his admission. However, it was our best decision as he was treated with dignity
and kindness and the best care possible, the nurses and carers could not have done a better job and have our utmost admiration and thanks.
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Review from Barbara Y (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant staff really helpful and caring towards all the patients and family who visit.
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Review from Fedelma B (Daughter-in-law of Resident) published on 20 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law spent the last nine months of her life in this care home. She received the best care that anyone could wish for. Due to her dementia, she could be difficult at times but staff always treated her with respect and dignity. The home is clean, modern and the atmosphere is always welcoming
when visiting. The staff are so caring, friendly and always willing to help. I wouldn't hesitate to recommend this care home.
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Review from Judith S (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So glad we found Guide Lane Care Home for our mum, the home, staff and other residents are brilliant, anything you want you only have to ask and it's done, even the grandchildren/great grandchildren are made really welcome by everyone and they like to coming to visit as well.
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Review from Lynne F (Daughter of Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was resident here from June 2016 until he sadly passed away. The care he received in the nursing home was exceptional. The nurses and the carers treated him as we, his family, would. He was quite difficult at first and it took a while for him to accept that he couldn't go home but the carers
were marvellous and gradually he came to accept it with their help. All the carers were just that - caring people- and made my dad's last few months as pain free and stress free as they could.
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Review from Keith H (Son of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always on the go doing something, washing residents, hoisting/moving residents, answering doors, helping with food etc. etc.
The home is always clean and smells fresh. The staff always have time to answer the residents and visitors alike. They share a laugh with each other and visitors. They
seem content.
The manager runs a tight but relaxed ship!
Myself and my partner visit separately, but think the same.
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Review from M H (Friend of Resident) published on 29 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend this place enough, the staff are very hard working, even under stress they are always polite and welcoming. I've been sat with my friend and all residents are all well looked after, even when some may not have a visitor, the staff go out of their way to have a chat with them. My friend
is extremely well looked after and very happy here. The staff pop in to see if we're ok and need anything and they keep us informed if my friend needs anything. Also, all the food looks really nice. (Well done everyone)
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Review from Debbie C (Niece of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a friendly home. My Auntie gets excellent care. Nothing is too much trouble. Since coming to Guide Lane, I've seen a massive improvement. Really happy with the outstanding care.
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Review from R P (Wife of Resident) published on 1 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the level of care provided. All staff are more than happy to help the residents to make their home as special as possible. We came to visit for my relatives birthday and there was a special singer with songs from the 1940's which filled use with precious memories. Thank
you so much
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Review from Helen W (Daughter of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so impressed by all the staff involved in mum's care. The manager has facilitated the transition so well and been really involved in the process. She is a real presence in the home, not just an administrator. Her team of staff are excellent. The level of dignity maintained is beyond comparison,
cleanliness is clearly a priority. There is a great range of activities. A home from home.
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Review from Deborah L (Granddaughter of Resident) published on 14 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma came into the home following a traumatic event. She has dementia. All the staff have been fantastic and she now enjoys her time here. When she was at her own house she was alone a lot and quite sad. She is now transformed, happy and very well looked after.
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Review from Robert S (Relative of Resident) published on 1 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely sociable, clean, bright, inviting.
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Review from Alan W (Resident) published on 10 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food is excellent, my care is excellent, the staff are very good and approachable nursing is very good. I feel I am well looked after in the home. I would recommend Guide Lane to anyone who is looking for care for their family members.
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Review from Collette M (Niece of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home where the residents are well looked after and visitors made to feel very welcome. I always recommend Guide Lane to people.
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Review from Sue S (Niece of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault this home in any way. Staff lovely, auntie really well looked after. Recommend home to anyone. So clean.
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Review from Sandra A (Daughter of Resident) published on 2 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my mother in Guide Lane Care Home I have always been treated with courtesy and respect. The staff keep me informed of my mothers condition. My mother (although suffering from dementia) is not aware of her surroundings but is contented, clean and well looked after.
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Review from Tracey F (Daughter of Resident) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've found the home lovely and friendly . My mum is being looked after and seems happy. There a very good smell to the home, and the food seems okay.
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Review from Sandra L (Daughter-in-law of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has just celebrated her 95th birthday. She has been a resident of Guide Lane Care Home for several years and, on this occasion, the manager and staff said that they would be pleased to hold a birthday party, here at the home. They provided all the refreshments and (oh joy of joys!!)
included in the arrangements, was "a singer".


The family provided a birthday cake and, most generously we thought, Guide Lane gave us all the most beautiful afternoon. The whole place sang, danced and had a very happy, memorable afternoon. We cannot thank the entire staff enough. It is a warm, wonderful place staffed by kind, thoughtful people (and we thought this even before we had the party!).

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Review from Naomi K (Daughter of Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had a previous extremely poor experience of a nursing home, this place could not be more different. All the staff I meet are open and friendly and show a very caring manner to the residents. My parent can be quite confused but any comments made are dealt with calmly and staff show a clear understanding
of the needs. They are also very helpful on advising if additional clothes or support are required. My parent needs full mobility care and yet dignity is considered always.
Essentially, this is a wonderful place and has greatly eased any guilt I may have felt on using a home for my parent's care :)
I could go on.. but it's all very positive!
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Guide Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Guide Lane Care Home is calculated as follows: ( (121 Excellents x 5) + (11 Goods x 4) ) ÷ 132 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Guide Lane Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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