Guide Lane Care Home

I am so pleased that my mother has come into this nursing home as she has come on and looks so much better and that she has put weight back on. The staff are really helpful and nothing is too much trouble.

My grandmother was assessed for nursing care in February 2017. I looked at numerous homes and felt that Guide Lane would be the best to meet her needs. It also came with a recommendation from the residential home she was in. Nana came to Guide Lane in June, and within the short time she has been here, the difference in her is quite remarkable. She is far more alert, tries to communicate more effectively, and has gained weight. The staff have been lovely and the transition seamless. I didn't think we would find a better care home than the one she was in but Guide Lane is an exceptional place.

I feel my friend is very happy and very well looked after.

Although my stepmother's meals are minced diet they are always well presented and she eats them all!

Very friendly caring staff and management. Would recommend this care home. They have made my brother very welcome and I have no worries about him being here. We have viewed many homes in the area and this one stood out from the rest.

I am more than happy with all aspects of care given to my husband. All the staff are very caring and kind. The home is clean and tidy and I would recommend Guide Lane Care Home to anyone needing care.

Caring staff. Nothing too much trouble.

Always treated with understanding and support.

My auntie has been a resident at Guide Lane Care Home for a number of years and the management and all the staff are excellent. Couldn't ask for better care.

My husband was resident in Guide Lane Care Home for seven months until he died 4th January 2017. He was very ill and most of the time unable to leave his bed. Our family were devastated and we had no option but to agree to his admission. However, it was our best decision as he was treated with dignity and kindness and the best care possible, the nurses and carers could not have done a better job and have our utmost admiration and thanks.

Brilliant staff really helpful and caring towards all the patients and family who visit.

My mother-in-law spent the last nine months of her life in this care home. She received the best care that anyone could wish for. Due to her dementia, she could be difficult at times but staff always treated her with respect and dignity. The home is clean, modern and the atmosphere is always welcoming when visiting. The staff are so caring, friendly and always willing to help. I wouldn't hesitate to recommend this care home.

So glad we found Guide Lane Care Home for our mum, the home, staff and other residents are brilliant, anything you want you only have to ask and it's done, even the grandchildren/great grandchildren are made really welcome by everyone and they like to coming to visit as well.

My dad was resident here from June 2016 until he sadly passed away. The care he received in the nursing home was exceptional. The nurses and the carers treated him as we, his family, would. He was quite difficult at first and it took a while for him to accept that he couldn't go home but the carers were marvellous and gradually he came to accept it with their help. All the carers were just that - caring people- and made my dad's last few months as pain free and stress free as they could.

I can't recommend this place enough, the staff are very hard working, even under stress they are always polite and welcoming. I've been sat with my friend and all residents are all well looked after, even when some may not have a visitor, the staff go out of their way to have a chat with them. My friend is extremely well looked after and very happy here. The staff pop in to see if we're ok and need anything and they keep us informed if my friend needs anything. Also, all the food looks really nice. (Well done everyone)

Myself and my partner visit separately, but think the same.

This is a friendly home. My Auntie gets excellent care. Nothing is too much trouble. Since coming to Guide Lane, I've seen a massive improvement. Really happy with the outstanding care.

We are extremely pleased with the level of care provided. All staff are more than happy to help the residents to make their home as special as possible. We came to visit for my relatives birthday and there was a special singer with songs from the 1940's which filled use with precious memories. Thank you so much

I have been so impressed by all the staff involved in mum's care. The manager has facilitated the transition so well and been really involved in the process. She is a real presence in the home, not just an administrator. Her team of staff are excellent. The level of dignity maintained is beyond comparison, cleanliness is clearly a priority. There is a great range of activities. A home from home.

My grandma came into the home following a traumatic event. She has dementia. All the staff have been fantastic and she now enjoys her time here. When she was at her own house she was alone a lot and quite sad. She is now transformed, happy and very well looked after.