Parkhill Nursing Home

is a good care home. However, over the last year there have been concerning quality issues mainly by short-term (or agency) employees. This resulted in a large turnover of managers/staff which is unsettling to residents. The 2023 CQC report reflects this with a range of categories falling into 'Requires Improvement'.

That said there have been many positive changes in 2023, including investment in improving facilities (particularly safety) with communal areas refurbished and decorated. The food is generally, appealing nutritious and appetising with many years of a 5-star food hygiene rating. Some efforts have been made to vary the menu, but this is not always easy to implement.

Many of the experienced staff are an absolute credit to the establishment being cheerful, professional and caring despite a difficult few years.

Here's hoping Parkhill overcomes the issues and returns to excellent standards we all want in 2024.

Stunning views located around the home. Friendly and calm atmosphere from within. Lovely little features within the lounges and dining rooms give it a homely feel. Currently under renovation! Infection control is maintained at a high standard. Residents are always put first which is shown throughout. Management are very supportive of residents, family members and staff. Care is provided at a high standard throughout the day and night, warm friendly faces are provided as soon as you walk into the home. Showrooms available to view if rooms are available. 12 rooms located on the nursing unit, 14 rooms located on the residential middle floor, and 6 rooms located on the top floor.

My mum has been in Parkhill Nursing Home for about a year and recently I have been very impressed with the care the staff have shown her. The staff and managers always keep me informed of any changes and I'm impressed with the changes.

Thank you for the peace of mind.

Food seems okay, would definitely recommend you have a look at this home.

The home is great, friendly and welcoming. There are daily activities to keep mum stimulated. The staff are always available to answer questions and are very friendly. They made a huge effort with all the residents on Christmas Day which was heartwarming to see.

Parkhill was my cousin's personal choice of nursing home based on her previous knowledge of local care facilities. I too knew of the high standards offered by Parkhill and I am delighted with the standard of care and attention carried out the by the management and staff. My cousin is very happy living there.

The care and compassion my mother has received has been excellent as she has been at Parkhill for 7 years. The overall standards are excellent. My mother is always dressed and cared for immaculately.

This is a well-managed nursing and care home with staff that puts its residents first. During lockdown, it has kept its residents safe from the virus while allowing some highly protected window visits as well as video calling facility. Choosing a care home is an emotional and difficult task. I visited eight different ones before deciding that Parkhill was the best one.

My friend has been a resident of Parkhill for over 8 years during that time he has been treated with the utmost respect and dignity. All the staff treat my friend as a member of a big family and share humorous moments with him he has been very happy at Parkhill Nursing Home.

Staff really do care!

Parkhill care home is in a nice semi-rural area. The staff are very kind, patient and pleasant to talk to.

Overall, mum and all the family have been very impressed by the care here and would not hesitate to recommend Parkhill.

With help and support of the kind and dedicated staff at Parkhill, we feel confident that mum is in safe hands.

The staff, all of them, treat us (me and my family) with care and respect and communicate well regarding her welfare.

My mum is looked after really well. The staff and management are amazing. Nothing is too much trouble and everyone is always kind and patient with my mum who has Alzheimer's.

I can now relax knowing that his needs are catered for so well. Thank you.

A warm, friendly and caring home.

He has had a few serious conditions whilst there and but for the quick and professional care, I don't think he would still be with us. His family and I are very grateful.

First experience of any home and I am very pleased with the whole package. The staff are kind and treat the residents with respect and friendliness, they also are good with the visitors. The food is good and they do a buffet for birthdays. The home is in lovely surroundings and has tables outside if the weather is nice. Cannot praise this home enough, very impressed.