Wyncourt Nursing Home

I have been visiting my Auntie regularly since she went to live at Wyncourt 18 months ago. In all that time, I have only had positive experiences when visiting. I am always greeted by friendly staff and made to feel very welcome. I have attended many excellent events, which have been put on for the benefit of residents, friends and family. My Auntie has definitely thrived since going to live there and she is very happy and contented.

From my very first visit to Wyncourt I knew this was the place I wanted my husband to be. The Staff were so welcoming and anxious to meet my husband's and my needs as quickly as possible. The ethos of the home is one of caring and love that goes way beyond the call of duty. Having suffered a stroke in April this year my lovely husband now faces serious physical and mental challenges which require 24 hour care. He moved into Wyncourt on 30 June. He settled in very quickly and feels he is part of a loving family. The nursing staff and carers look after him and all the residents with tender, loving and highly professional care. There are lots of activities to stimulate both mind and body. The meals are amazing with varied menus and excellent quality. He has a lovely room which is beautifully kept as is the entire building. He feels at ease and happy. Finally, Wyncourt care for the relatives as part of their family too. Thank you.

If you choose Wyncourt you won't regret it .

My father secured his place last November having met with the care home staff in July.

From the first moment I stepped into the nursing home I knew how good it was and I knew that i wanted my dad to be here. The atmosphere really was lovely as I walked in and all staff were very welcoming. Meeting the owners and managers was incredible and I realised how much they cared about each resident and how their values are throughout the whole business and all their staff. Each and every staff member are true professionals and care for each resident with modesty, fun, genuine interest and knowledge.

My dad settled in really well from Day 1 and the nursing has been extremely good, Dad is settled and happy and I am a happy visitor. Everyday I come away knowing that my dad is being cared for by people who care.

Thank you everyone

My father sees all the staff as his "mates" which is a true testament to how they treat their residents. All Wyncourt staff go above and beyond to make my father feel safe, happy & loved.

Family visits are always a pleasure from young to old plus family pets made to feel very welcome always offered refreshments and it is so reassuring that our loved one is comfortable safe and has found her "happy place"

The nurses and carers are exceptional in the care they give and interact with patients which is beautiful to see.

My wife's mother has been a resident at Wyncourt for nearly three years, and living fairly close by we are frequent visitors to her there. For much of the first year, my father-in-law was also resident, and they shared a room.

In all this time our appreciation for the place has only grown - and it was massive at the start. The ethos statement on the stairs which faces you as you walk in is so true - Wyncourt really is home, it is a place of family and for family. We are always made welcome, and through the ups and downs of illness and frailty my mother in law has received only excellent care. The place has a dynamic which I've rarely felt in care homes - and I've visited many one way or another. It is a place of life, a place for living - from the barbecues to the Christmas celebrations, the singing, the daft dancing, the lovely choices of spaces for sitting, the excellent food. All this really matters - Wyncourt is what a care home should be - a place of caring, and a real home.

In terms of housekeeping, my dad's room is always clean and tidy. All communal areas are very welcoming and clean.

My mother was admitted to Wyncourt 24th December 2024 the staff have continuously been very caring thoughtful kind and professional. I noted there is a great retention of staff so the continuity of care and familiarity is excellent. It truly is the best place that my mum with advanced care needs could be.

I am so pleased that my sister is at Wyncourt. She is treated with respect, friendliness, she is well cared for always clean, tidy and presentable. Everyone is so kind and when passing my sisters room always they put their heads around the door to see how she is. Her medication is always on time and is given with patience and care. There is activities and outings if she wants to participate. The food is outstanding and I know my sister enjoys her food. All the staff are so caring and friendly and as a family we are so pleased that my sister has a place at Wyncourt.

Dad is being beautifully cared for at Wyncourt. His care has been tailored to his needs. Any of our concerns/observations as family have been listened to and understood and valued. Although his day to day care is delivered by the Wyncourt team we still feel part of his care. My mum who visits daily is also 'cared for' always a friendly chat and a cup of tea! Small things but hugely important. My dad has been at Wyncourt over a year now , there is very low turnover of staff so all staff know Dad and dad knows all the staff . This stability really helps. If I had to use three words to describe Wyncourt I would say caring, homely and responsive . A really great team to whom our family are truly grateful .

My mother moved into Wyncourt in October of last year and my father brother and I have been so impressed with the overall level of care that has been provided by the the team. Mum had been bed bound whilst at the family home and stuck in one room with carers attending four times a day and my father attempting to cope through the rest of the day and night. That was not sustainable so we looked for homes. Wyncourt was head and shoulders above the others we visited. We were particularly impressed with the family ownership and the friendliness of the staff. Everyone paid particular attention to Mum when she moved in as they knew it was a massive change for her. She has settled in wonderfully well and is up in a chair almost every day goes out on trips / for coffees and is very happy. She loves the home cooked food. We couldn't have asked for more and have no hesitation in recommending Wyncourt. Thank you to all the team for all they do

In Mums words "they are all friendly, look after me and make me feel welcome, I enjoy the activities, home from home environment and food."

My Mum is happy, settled and feels safe and secure. All the staff know her and genuinely care about her and by extension me and the family. The quality of care Mum receives gives us as a family reassurances. I am deeply grateful to everyone at Wyncourt for giving Mum such a happy and fulfilling experience. I would wholeheartedly recommend Wyncourt to anyone.

Management are not there all the time they haven't a clue what happens

I feel privileged that my stepdad was a patient at Wyncourt Nursing Home for 15 months until he died recently. As a doctor, I regularly get to see and experience the care provided at nursing homes. I have never experienced a higher standard of care. From the welcome and getting to understand who he was and what was important to him, the staff embraced my mum and family as well. The carers were exceptional. Patient, kind, cheerful and always professional. They provided person-centred care (a wine spritzer at 10 am!), they listened to my mum and supported her. Attending a St Patrick's Day celebration, I was overwhelmed and humbled at seeing carers from all ages and backgrounds singing and dancing with their patients, providing joy. The management and nursing leadership were excellent. The very few issues that were raised were addressed immediately. His last days and hours were beautifully managed and they gave him the peaceful death that we had all hoped for with Mum by his side.

What a truly amazing place this is! When Mum was diagnosed with a terminal condition last year we knew she would need full nursing care in her final few months and as a family we chose here. Wyncourt provided this so professionally that we never worried for her welfare in there. They made time to interact, do activities, maintain dignity but provide humour and love too and its true, everyone does become part of the Wyncourt family! She had a very nice room overlooking the lovely garden but also her own comfortable chair in the pretty garden room too and was made very welcome from day one as were we and any family and friends who popped in. Thank you so much to everyone there and anyone considering here- please go and visit and see for yourselves how wonderful it is!

Thank you to all at Wyncourt.

Thank you to the whole team.

At 95 Mum found it difficult to leave her home after nearly 70 years. She arrived at Wyncourt scared of the future. However, the staff soon put her at ease and she became part of 'the family'. The home's open house policy combined with the staff's excellent communication meant that both she and her family and also visitors felt at home. She gained a new lease on life being encouraged to and entering into the spirit of various entertainments and interacting with the staff. The attention to her care and needs was excellent. The home was kept spotless and her clothing was regularly laundered. The quality and choice of food was of a high standard, and well presented. We knew that Mum was in a place where she was respected, cared for and loved; she was at home in every sense of the word. The ethos continued to the difficult days at the end of life. We cannot thank everyone enough for making her and us belong.