What types of Care is Wyncourt Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wyncourt Nursing Home have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wyncourt Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wyncourt Nursing Home to the centre of Altrincham?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Wyncourt Nursing Home, 162 Park Road, Timperley, Altrincham, Greater Manchester WA15 6QH

Review from J P (Brother of Resident) published on 9 March 2026 Submitted via Website • Report

Overall Experience

Our Wyncourt journey and experience commenced in hospital when our sister and sister in law with Parkinson's was diagnosed with additional complex needs. We received an arranged visit from Wyncourt who immediately made us feel we had made the right choice as she spoke to our relative and referred to

Wyncourt as going (home)- her words :-
Because that is what we are and what residents should feel to those who do not have the choice of independent living.
Our experience since that day 8 years ago has more than met our expectation from personal care attendance to medical needs and hospital visits plus lots of activities within the home environment.
Family visits are always a pleasure from young to old plus family pets made to feel very welcome always offered refreshments and it is so reassuring that our loved one is comfortable safe and has found her "happy place"

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for sharing this. Reading about your family's journey over the past eight years really means a great deal to us.

It's wonderful to hear that Wyncourt has continued to feel like "home" for your sister. That is exactly what we hope for every resident who comes to live with us. We're so pleased that you always feel welcome when visiting and that your whole family, including the pets, can be part of life here.

Thank you again for your trust over so many years. It's a privilege to care for her and to have your family as part of the Wyncourt Family

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Review from V H (Wife of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

I have always looked after my husband all my married life but it came to a stage where his illness was progressing so I had no choice but to hand my dear husband over to a recommended care home.
It took me a while to adjust not having him at home but I knew he was being looked after well.
The nurses

and carers are exceptional in the care they give and interact with patients which is beautiful to see.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for sharing this. We can only imagine how difficult that decision must have been after caring for your husband for so many years.

It is a privilege to care for your husband, and we are grateful for the trust you have placed in us.

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Review from Andrew H (Son-in-law of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

My wife's mother has been a resident at Wyncourt for nearly three years, and living fairly close by we are frequent visitors to her there. For much of the first year, my father-in-law was also resident, and they shared a room.

In all this time our appreciation for the place has only grown - and

it was massive at the start. The ethos statement on the stairs which faces you as you walk in is so true - Wyncourt really is home, it is a place of family and for family. We are always made welcome, and through the ups and downs of illness and frailty my mother in law has received only excellent care. The place has a dynamic which I've rarely felt in care homes - and I've visited many one way or another. It is a place of life, a place for living - from the barbecues to the Christmas celebrations, the singing, the daft dancing, the lovely choices of spaces for sitting, the excellent food. All this really matters - Wyncourt is what a care home should be - a place of caring, and a real home.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you for such a thoughtful and generous review. It genuinely means a great deal to all of us.

Your mother-in-law is a valued part of Wyncourt life, and it's been a privilege to support you all through the years, both the joyful moments and the more challenging ones. Thank you for your continued trust and kindness

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Review from Claire H (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report

Overall Experience

My dad is a current resident at Wyncourt Nursing Home and has been for almost two years. As a regular visitor at Wyncourt, I am well placed to write a review that accurately reflects our experience of the nursing home.
My dad is very well cared for, his medical condition well managed and he is kept

safe at Wyncourt. His symptoms are complex but staff members have got to know him so well that they anticipate his needs. The staff work exceptionally hard, nothing is ever too much trouble and they're very friendly. They all have wonderful relationships with dad and my dad is very settled at Wyncourt.
In terms of activities, Wyncourt regularly host singers and events. They always make an effort to decorate the nursing home seasonally and for particular events.
The food at Wyncourt is excellent and all freshly made. My dad has always enjoyed meals at Wyncourt.
In terms of housekeeping, my dad's room is always clean and tidy. All communal areas are very welcoming and clean.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for taking the time to write such a detailed and thoughtful review. It really does mean a great deal to us.

We're very lucky to have such amazing and supportive families like yours it genuinely makes our jobs easier and Wyncourt a better place to be. Thank you again for your continued trust and kindness

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Review from c m (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report

Overall Experience

My mother was admitted to Wyncourt 24th December 2024 the staff have continuously been very caring thoughtful kind and professional. I noted there is a great retention of staff so the continuity of care and familiarity is excellent. It truly is the best place that my mum with advanced care needs could

be.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for your lovely words. It really means a lot to the whole team.

We're so pleased your mum feels settled and well cared for. She's very much part of life here, and it's a privilege to look after her. Thank you for the trust you place in us.

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Review from Betty C (Sister of Resident) published on 20 February 2026 Submitted via Website • Report

Overall Experience

I am so pleased that my sister is at Wyncourt. She is treated with respect, friendliness, she is well cared for always clean, tidy and presentable. Everyone is so kind and when passing my sisters room always they put their heads around the door to see how she is. Her medication is always on time and

is given with patience and care. There is activities and outings if she wants to participate. The food is outstanding and I know my sister enjoys her food. All the staff are so caring and friendly and as a family we are so pleased that my sister has a place at Wyncourt.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for your kind words. They genuinely mean a great deal to all of us.

Your sister certainly keeps me and the team on our toes, and we wouldn't have it any other way. She's completely her own person, which is exactly why we're so fond of her. I'm still trying to win over Billie the budgie though. I suspect I'm not quite top of Billie's favourites list just yet!

On a more serious note, it really is a privilege to care for her. Thank you again for the trust you place in us. It's something we value enormously and never take for granted.

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Review from Y B (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report

Overall Experience

Dad is being beautifully cared for at Wyncourt. His care has been tailored to his needs. Any of our concerns/observations as family have been listened to and understood and valued. Although his day to day care is delivered by the Wyncourt team we still feel part of his care. My mum who visits daily

is also 'cared for' always a friendly chat and a cup of tea! Small things but hugely important. My dad has been at Wyncourt over a year now , there is very low turnover of staff so all staff know Dad and dad knows all the staff . This stability really helps. If I had to use three words to describe Wyncourt I would say caring, homely and responsive . A really great team to whom our family are truly grateful .

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you for such generous feedback - it truly means a lot to everyone here.

Your dad is a great character and a real part of daily life at Wyncourt. Families like yours are a big part of what makes this such a warm, supportive and genuinely homely place to be. We're so pleased that you feel involved in his care and that your mum always feels welcome - the kettle is always on.

Thank you again for your trust and kind words.

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Review from Andrew O (Son of Resident) published on 17 February 2026 Submitted via Website • Report

Overall Experience

My mother moved into Wyncourt in October of last year and my father brother and I have been so impressed with the overall level of care that has been provided by the the team. Mum had been bed bound whilst at the family home and stuck in one room with carers attending four times a day and my father

attempting to cope through the rest of the day and night. That was not sustainable so we looked for homes. Wyncourt was head and shoulders above the others we visited. We were particularly impressed with the family ownership and the friendliness of the staff. Everyone paid particular attention to Mum when she moved in as they knew it was a massive change for her. She has settled in wonderfully well and is up in a chair almost every day goes out on trips / for coffees and is very happy. She loves the home cooked food. We couldn't have asked for more and have no hesitation in recommending Wyncourt. Thank you to all the team for all they do

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for this wonderful feedback. It truly means a great deal to the whole team. We're delighted to hear how well your mum has settled in and how much happier and more active she is. Seeing residents enjoying daily life, trips out, good food and companionship is exactly what Wyncourt is all about.

It's a privilege to care for her, and we're very grateful for your trust and recommendation.

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Review from M P (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Our Mum has attended Wyncourt Nursing Home under a day service package of care 3 times a week for over 4 months. The package of care has been tailored to meet her holistic needs. I cannot speak highly enough of the excellent care that Mum has received. The frontline care staff, housekeeping staff,

catering team, managers, medical team and activity staff are ALL just wonderful.

In Mums words "they are all friendly, look after me and make me feel welcome, I enjoy the activities, home from home environment and food."

My Mum is happy, settled and feels safe and secure. All the staff know her and genuinely care about her and by extension me and the family. The quality of care Mum receives gives us as a family reassurances. I am deeply grateful to everyone at Wyncourt for giving Mum such a happy and fulfilling experience. I would wholeheartedly recommend Wyncourt to anyone.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for your kind and thoughtful review. We are truly delighted to hear how happy and settled your Mum feels at Wyncourt and that her day service has been such a positive and fulfilling experience.

Your lovely words about our staff and the care provided mean a great deal to us. Creating a safe, welcoming, and supportive home from home environment for those who attend, and reassurance for their families, is at the heart of everything we do.

We are very grateful for your recommendation and for trusting us with your Mums care. Your feedback will be shared with the whole team, who will be extremely encouraged by it.

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Review from M C (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

As a response I am daughter of the review on another platform where a safeguarding was against Wyncourt nursing home the safeguarding has not been completed yet against your home my mum lost any little dignity she had left by your staff and manager.
Safeguarding against the family this is again untrue

as we are a close family who love our mum you deprived mum of basic needs and failed her.
Asked for certain care things to be implemented and was never done, asked to see care plan still didn't happen after 3 weeks
Safeguarding is still ongoing don't be fooled we are family we love mum / nanna so jog on Mr Corporation
Management are not there all the time they haven't a clue what happens

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeYour family has now posted this review across multiple platforms. While we usually avoid public responses, we feel it's important to address some of the comments.We hold documented evidence, supported by safeguarding professionals, the local authority, and medical teams, that contradicts the claims made.Wyncourt is a family-run home, not a corporate provider, and we've operated for 28 years without a single negative review or the need to refuse a family-until now.We have management on site seven days a week and have never refused to share a care plan.We remain focused on providing high-quality care to those who place their trust in us. After multiple placement moves elsewhere, we genuinely hope your mum is able to settle in a setting that meets her needs.

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Review from Sarah T (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report

Overall Experience

I feel privileged that my stepdad was a patient at Wyncourt Nursing Home for 15 months until he died recently. As a doctor, I regularly get to see and experience the care provided at nursing homes. I have never experienced a higher standard of care. From the welcome and getting to understand who he

was and what was important to him, the staff embraced my mum and family as well. The carers were exceptional. Patient, kind, cheerful and always professional. They provided person-centred care (a wine spritzer at 10 am!), they listened to my mum and supported her. Attending a St Patrick's Day celebration, I was overwhelmed and humbled at seeing carers from all ages and backgrounds singing and dancing with their patients, providing joy. The management and nursing leadership were excellent. The very few issues that were raised were addressed immediately. His last days and hours were beautifully managed and they gave him the peaceful death that we had all hoped for with Mum by his side.

Reply from Ben Mattinson, Junior Manager at Wyncourt Nursing HomeThank you so much for your review. We are truly humbled and honoured to have cared for your stepdad during his time at Wyncourt, he was a true character and is deeply missed. It's especially meaningful coming from a medical professional who understands the importance of quality care. We're so glad to hear that our team was able to provide such a positive experience for your stepdad and your family, ensuring his comfort and dignity. Your words are a testament to the dedication of our staff, and we will share your kind feedback with them.

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Review from Diane M (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report

Overall Experience

What a truly amazing place this is! When Mum was diagnosed with a terminal condition last year we knew she would need full nursing care in her final few months and as a family we chose here. Wyncourt provided this so professionally that we never worried for her welfare in there. They made time to interact,

do activities, maintain dignity but provide humour and love too and its true, everyone does become part of the Wyncourt family! She had a very nice room overlooking the lovely garden but also her own comfortable chair in the pretty garden room too and was made very welcome from day one as were we and any family and friends who popped in. Thank you so much to everyone there and anyone considering here- please go and visit and see for yourselves how wonderful it is!

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for your review. We are deeply moved by your kind words and are honoured that you entrusted us with your mum's care during such a difficult time. It means the world to us to know that our team was able to provide her with the compassion, dignity, and professionalism she deserved, while also offering warmth and humour. We're so glad you felt part of the Wyncourt family and that both you and your mum were comfortable here. Your recommendation truly means a lot. Wishing you and your family all the best.

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Review from Alison T (Daughter-in-law of Resident) published on 26 August 2024 Submitted via Website • Report

Overall Experience

We became part of The Wyncourt family in April this year. My mother-in-law was admitted from hospital following a diagnosis of terminal cancer.
The care and compassion given by everyone in the home from management, carers, nurses, the chef and cleaners was amazing.
We were also well cared for, always

offered drinks and reassurance.
Her end-of-life care was well-planned and carried out with the utmost respect and dignity. The staff are so caring and compassionate, it gave the family great comfort at a very sad time.
Thank you to all at Wyncourt.

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Review from E T (Granddaughter of Resident) published on 21 August 2024 Submitted via Website • Report

Overall Experience

My nana has spent the last 4 months in Wyncourt. They treated her and all our family like we were part of their family. The care was incredible.
My nana enjoyed day trips out that really made her final few weeks of life, enjoyable and full of quality time. The food is amazing, the chef always went

the extra mile.
Wyncourt honestly could not do anymore to support their residents and their families.
Thank you to the whole team.

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Review from Russell H (Son of Resident) published on 14 August 2024 Submitted via Website • Report

Overall Experience

At 95 Mum found it difficult to leave her home after nearly 70 years. She arrived at Wyncourt scared of the future. However, the staff soon put her at ease and she became part of 'the family'. The home's open house policy combined with the staff's excellent communication meant that both she and her

family and also visitors felt at home. She gained a new lease on life being encouraged to and entering into the spirit of various entertainments and interacting with the staff. The attention to her care and needs was excellent. The home was kept spotless and her clothing was regularly laundered. The quality and choice of food was of a high standard, and well presented. We knew that Mum was in a place where she was respected, cared for and loved; she was at home in every sense of the word. The ethos continued to the difficult days at the end of life. We cannot thank everyone enough for making her and us belong.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for sharing your heartfelt review especially as you say you don't do 5-star reviews. We are deeply touched by your words and are honoured to have been a part of your mother's life, especially during such a significant transition. Our team takes great pride in creating a warm, welcoming environment, and we're delighted to hear that your mother felt at home with us. It means the world to know that she was respected, cared for, and loved, right up until her final days. Your appreciation of our care and attention is truly humbling. Thank you for entrusting us with her care.

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Review from Gill E (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

Wyncourt is always a pleasure to visit, the staff are what sets this place apart. Everyone goes out of their way to meet the needs of each resident and to make them feel loved. They also show the same level of care and support to family members, which is something to be cherished. My 96-year-old dad

was very happy here and loved being out in the beautiful garden, the staff fixed bird feeders outside his bedroom window so he could still take an interest in the things he loved. One day there would be ducklings running around and photos of Dad holding them, another day he was out on the road cheering on the Marathon runners. These are all very treasured memories and I feel so privileged that Dad spent his last few months in such an empowering, positive and happy place.

Reply from Ben Mattinson, Junior Manager at Wyncourt Nursing HomeThank you so much for your heartfelt review. We're incredibly touched by your kind words about our staff and the care your father received at Wyncourt. It was an honour to have him with us, and we're glad we could create cherished memories for him and your family. Moments like his love for the garden and cheering on the marathon runners are what makes our work so rewarding. Your dad will always hold a special place in our hearts, and we are grateful you entrusted us with his care. Wishing you and your family all the best.

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Review from L H (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report

Overall Experience

Moving my father to Wyncourt was one of the most heartbreaking decisions of my life but it turned out to be one of the best. Wyncourt excelled at meeting dad's multiple care needs promptly and with tenderness. It was a relief to see him having 24-hour care that he needed with staff that listened and

cared. It was very difficult to 'hand over' dad's care after caring for him at home for so long, but the staff showed patience and understanding that I needed to know what was happening,
The environment is welcoming, uplifting and 'open'. Dad was given so much choice, delicious food, clothes beautifully laundered, everything spotlessly clean. Dad was treated with respect and as an individual and all staff made an effort to understand him particularly as he had communication difficulties. Wyncourt is well-staffed and the team are professional and well-trained. Dad was kept very comfortable and we believe in the best place he could be. We can't thank everyone enough.

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeThank you from the depths of our hearts for your heartfelt review. We understand the weight of such decisions and are profoundly grateful for your trust in us. We are honoured to have been able to make a positive difference in his life and yours. Your appreciation means the world to us. Thank you again for choosing Wyncourt.

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Review from B S (Daughter of Resident) published on 28 February 2024 Submitted via Website • Report

Overall Experience

My mum lived there for 7 years and 4 months and could not have been in a better place. The staff loved and cared for her with dignity, not only that they also made me and my family feel at ease. This nursing home not only cared but included my mum in the activities, taking her to shopping malls, garden

centres etc. They are truly amazing.

Reply from Sue Mattinson, Registered Manager at Wyncourt Nursing HomeThank you for sharing your heartfelt experience. Your mum was truly special to us, and we're honoured to have been a part of her life for so long. Your family's comfort was also important to us, and we're grateful for your trust and kind words.

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Review from Sandra W (Daughter of Resident) published on 27 February 2024 Submitted via Website • Report

Overall Experience

At Wyncourt Nursing Home, compassion isn't just a word; it's the heartbeat of every interaction.
From the moment you walk through its doors, you're enveloped in a sense of warmth and sincerity.
What truly sets Wyncourt apart is the unwavering dedication of its staff and management team.
All of

the caregivers, nurses, caterers and administrative personnel embody the essence of compassion, treating every resident with the utmost respect and dignity.
Their care and genuine concern create an environment where residents feel valued and cherished, like an extension of their own family.
Activities and events are thoughtfully planned to cater to a range of interests, encouraging residents to stay engaged and connected with one another.
Our family are so pleased that our mother was able to move to Wyncourt after spending a difficult time in hospital and another nursing home.
We wholeheartedly recommend it to anyone seeking exceptional care and support for their loved ones.

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeThank you for your heartfelt words about Wyncourt Nursing Home. We're deeply moved by your appreciation for our compassionate staff and the warm environment we strive to create. We're truly grateful for your recommendation. Your trust means the world to us.

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Review from Joan C (Wife of Resident) published on 27 February 2024 Submitted via Website • Report

Overall Experience

Wyncourt is a very special place and this is tangible the moment you enter it. There is an all-pervading feeling of positivity and respect for both residents and their families that made us feel included from the outset. All of the staff from cleaners to carers and nurses work hard to create this happy

place where dignity is preserved and spirits are supported. The chef delivers lovely home-cooked foods and actually comes to speak to the residents about what they like, nothing is too much trouble and there is a regular programme of events that entertain and include. Since entering in December, my husband has had a couple of health incidents and nursing staff have been quick to respond, so I have confidence he is in good hands. Leaving a loved one in a care home is extremely difficult but I know he is being well looked after and this is so very important.

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Wyncourt Nursing Home

Care Provided by Wyncourt Nursing Home

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Wyncourt Nursing Home Reviews (43)

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