What types of Care is Wyncourt Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wyncourt Nursing Home have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wyncourt Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wyncourt Nursing Home to the centre of Altrincham?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Wyncourt Nursing Home, 162 Park Road, Timperley, Altrincham, Greater Manchester WA15 6QH

Review from M P (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Our Mum has attended Wyncourt Nursing Home under a day service package of care 3 times a week for over 4 months. The package of care has been tailored to meet her holistic needs. I cannot speak highly enough of the excellent care that Mum has received. The frontline care staff, housekeeping staff,

catering team, managers, medical team and activity staff are ALL just wonderful.

In Mums words "they are all friendly, look after me and make me feel welcome, I enjoy the activities, home from home environment and food."

My Mum is happy, settled and feels safe and secure. All the staff know her and genuinely care about her and by extension me and the family. The quality of care Mum receives gives us as a family reassurances. I am deeply grateful to everyone at Wyncourt for giving Mum such a happy and fulfilling experience. I would wholeheartedly recommend Wyncourt to anyone.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for your kind and thoughtful review. We are truly delighted to hear how happy and settled your Mum feels at Wyncourt and that her day service has been such a positive and fulfilling experience.

Your lovely words about our staff and the care provided mean a great deal to us. Creating a safe, welcoming, and supportive home from home environment for those who attend, and reassurance for their families, is at the heart of everything we do.

We are very grateful for your recommendation and for trusting us with your Mums care. Your feedback will be shared with the whole team, who will be extremely encouraged by it.

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Review from M C (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report

Overall Experience

As a response I am daughter of the review on another platform where a safeguarding was against Wyncourt nursing home the safeguarding has not been completed yet against your home my mum lost any little dignity she had left by your staff and manager.
Safeguarding against the family this is again untrue

as we are a close family who love our mum you deprived mum of basic needs and failed her.
Asked for certain care things to be implemented and was never done, asked to see care plan still didn't happen after 3 weeks
Safeguarding is still ongoing don't be fooled we are family we love mum / nanna so jog on Mr Corporation
Management are not there all the time they haven't a clue what happens

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeYour family has now posted this review across multiple platforms. While we usually avoid public responses, we feel it's important to address some of the comments.We hold documented evidence, supported by safeguarding professionals, the local authority, and medical teams, that contradicts the claims made.Wyncourt is a family-run home, not a corporate provider, and we've operated for 28 years without a single negative review or the need to refuse a family-until now.We have management on site seven days a week and have never refused to share a care plan.We remain focused on providing high-quality care to those who place their trust in us. After multiple placement moves elsewhere, we genuinely hope your mum is able to settle in a setting that meets her needs.

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Review from Sarah T (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report

Overall Experience

I feel privileged that my stepdad was a patient at Wyncourt Nursing Home for 15 months until he died recently. As a doctor, I regularly get to see and experience the care provided at nursing homes. I have never experienced a higher standard of care. From the welcome and getting to understand who he

was and what was important to him, the staff embraced my mum and family as well. The carers were exceptional. Patient, kind, cheerful and always professional. They provided person-centred care (a wine spritzer at 10 am!), they listened to my mum and supported her. Attending a St Patrick's Day celebration, I was overwhelmed and humbled at seeing carers from all ages and backgrounds singing and dancing with their patients, providing joy. The management and nursing leadership were excellent. The very few issues that were raised were addressed immediately. His last days and hours were beautifully managed and they gave him the peaceful death that we had all hoped for with Mum by his side.

Reply from Ben Mattinson, Junior Manager at Wyncourt Nursing HomeThank you so much for your review. We are truly humbled and honoured to have cared for your stepdad during his time at Wyncourt, he was a true character and is deeply missed. It's especially meaningful coming from a medical professional who understands the importance of quality care. We're so glad to hear that our team was able to provide such a positive experience for your stepdad and your family, ensuring his comfort and dignity. Your words are a testament to the dedication of our staff, and we will share your kind feedback with them.

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Review from Diane M (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report

Overall Experience

What a truly amazing place this is! When Mum was diagnosed with a terminal condition last year we knew she would need full nursing care in her final few months and as a family we chose here. Wyncourt provided this so professionally that we never worried for her welfare in there. They made time to interact,

do activities, maintain dignity but provide humour and love too and its true, everyone does become part of the Wyncourt family! She had a very nice room overlooking the lovely garden but also her own comfortable chair in the pretty garden room too and was made very welcome from day one as were we and any family and friends who popped in. Thank you so much to everyone there and anyone considering here- please go and visit and see for yourselves how wonderful it is!

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for your review. We are deeply moved by your kind words and are honoured that you entrusted us with your mum's care during such a difficult time. It means the world to us to know that our team was able to provide her with the compassion, dignity, and professionalism she deserved, while also offering warmth and humour. We're so glad you felt part of the Wyncourt family and that both you and your mum were comfortable here. Your recommendation truly means a lot. Wishing you and your family all the best.

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Review from Alison T (Daughter-in-law of Resident) published on 26 August 2024 Submitted via Website • Report

Overall Experience

We became part of The Wyncourt family in April this year. My mother-in-law was admitted from hospital following a diagnosis of terminal cancer.
The care and compassion given by everyone in the home from management, carers, nurses, the chef and cleaners was amazing.
We were also well cared for, always

offered drinks and reassurance.
Her end-of-life care was well-planned and carried out with the utmost respect and dignity. The staff are so caring and compassionate, it gave the family great comfort at a very sad time.
Thank you to all at Wyncourt.

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Review from E T (Granddaughter of Resident) published on 21 August 2024 Submitted via Website • Report

Overall Experience

My nana has spent the last 4 months in Wyncourt. They treated her and all our family like we were part of their family. The care was incredible.
My nana enjoyed day trips out that really made her final few weeks of life, enjoyable and full of quality time. The food is amazing, the chef always went

the extra mile.
Wyncourt honestly could not do anymore to support their residents and their families.
Thank you to the whole team.

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Review from Russell H (Son of Resident) published on 14 August 2024 Submitted via Website • Report

Overall Experience

At 95 Mum found it difficult to leave her home after nearly 70 years. She arrived at Wyncourt scared of the future. However, the staff soon put her at ease and she became part of 'the family'. The home's open house policy combined with the staff's excellent communication meant that both she and her

family and also visitors felt at home. She gained a new lease on life being encouraged to and entering into the spirit of various entertainments and interacting with the staff. The attention to her care and needs was excellent. The home was kept spotless and her clothing was regularly laundered. The quality and choice of food was of a high standard, and well presented. We knew that Mum was in a place where she was respected, cared for and loved; she was at home in every sense of the word. The ethos continued to the difficult days at the end of life. We cannot thank everyone enough for making her and us belong.

Reply from Ben Mattinson, Manager at Wyncourt Nursing HomeThank you so much for sharing your heartfelt review especially as you say you don't do 5-star reviews. We are deeply touched by your words and are honoured to have been a part of your mother's life, especially during such a significant transition. Our team takes great pride in creating a warm, welcoming environment, and we're delighted to hear that your mother felt at home with us. It means the world to know that she was respected, cared for, and loved, right up until her final days. Your appreciation of our care and attention is truly humbling. Thank you for entrusting us with her care.

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Review from Gill E (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

Wyncourt is always a pleasure to visit, the staff are what sets this place apart. Everyone goes out of their way to meet the needs of each resident and to make them feel loved. They also show the same level of care and support to family members, which is something to be cherished. My 96-year-old dad

was very happy here and loved being out in the beautiful garden, the staff fixed bird feeders outside his bedroom window so he could still take an interest in the things he loved. One day there would be ducklings running around and photos of Dad holding them, another day he was out on the road cheering on the Marathon runners. These are all very treasured memories and I feel so privileged that Dad spent his last few months in such an empowering, positive and happy place.

Reply from Ben Mattinson, Junior Manager at Wyncourt Nursing HomeThank you so much for your heartfelt review. We're incredibly touched by your kind words about our staff and the care your father received at Wyncourt. It was an honour to have him with us, and we're glad we could create cherished memories for him and your family. Moments like his love for the garden and cheering on the marathon runners are what makes our work so rewarding. Your dad will always hold a special place in our hearts, and we are grateful you entrusted us with his care. Wishing you and your family all the best.

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Review from L H (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report

Overall Experience

Moving my father to Wyncourt was one of the most heartbreaking decisions of my life but it turned out to be one of the best. Wyncourt excelled at meeting dad's multiple care needs promptly and with tenderness. It was a relief to see him having 24-hour care that he needed with staff that listened and

cared. It was very difficult to 'hand over' dad's care after caring for him at home for so long, but the staff showed patience and understanding that I needed to know what was happening,
The environment is welcoming, uplifting and 'open'. Dad was given so much choice, delicious food, clothes beautifully laundered, everything spotlessly clean. Dad was treated with respect and as an individual and all staff made an effort to understand him particularly as he had communication difficulties. Wyncourt is well-staffed and the team are professional and well-trained. Dad was kept very comfortable and we believe in the best place he could be. We can't thank everyone enough.

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeThank you from the depths of our hearts for your heartfelt review. We understand the weight of such decisions and are profoundly grateful for your trust in us. We are honoured to have been able to make a positive difference in his life and yours. Your appreciation means the world to us. Thank you again for choosing Wyncourt.

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Review from B S (Daughter of Resident) published on 28 February 2024 Submitted via Website • Report

Overall Experience

My mum lived there for 7 years and 4 months and could not have been in a better place. The staff loved and cared for her with dignity, not only that they also made me and my family feel at ease. This nursing home not only cared but included my mum in the activities, taking her to shopping malls, garden

centres etc. They are truly amazing.

Reply from Sue Mattinson, Registered Manager at Wyncourt Nursing HomeThank you for sharing your heartfelt experience. Your mum was truly special to us, and we're honoured to have been a part of her life for so long. Your family's comfort was also important to us, and we're grateful for your trust and kind words.

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Review from Sandra W (Daughter of Resident) published on 27 February 2024 Submitted via Website • Report

Overall Experience

At Wyncourt Nursing Home, compassion isn't just a word; it's the heartbeat of every interaction.
From the moment you walk through its doors, you're enveloped in a sense of warmth and sincerity.
What truly sets Wyncourt apart is the unwavering dedication of its staff and management team.
All of

the caregivers, nurses, caterers and administrative personnel embody the essence of compassion, treating every resident with the utmost respect and dignity.
Their care and genuine concern create an environment where residents feel valued and cherished, like an extension of their own family.
Activities and events are thoughtfully planned to cater to a range of interests, encouraging residents to stay engaged and connected with one another.
Our family are so pleased that our mother was able to move to Wyncourt after spending a difficult time in hospital and another nursing home.
We wholeheartedly recommend it to anyone seeking exceptional care and support for their loved ones.

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeThank you for your heartfelt words about Wyncourt Nursing Home. We're deeply moved by your appreciation for our compassionate staff and the warm environment we strive to create. We're truly grateful for your recommendation. Your trust means the world to us.

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Review from Joan C (Wife of Resident) published on 27 February 2024 Submitted via Website • Report

Overall Experience

Wyncourt is a very special place and this is tangible the moment you enter it. There is an all-pervading feeling of positivity and respect for both residents and their families that made us feel included from the outset. All of the staff from cleaners to carers and nurses work hard to create this happy

place where dignity is preserved and spirits are supported. The chef delivers lovely home-cooked foods and actually comes to speak to the residents about what they like, nothing is too much trouble and there is a regular programme of events that entertain and include. Since entering in December, my husband has had a couple of health incidents and nursing staff have been quick to respond, so I have confidence he is in good hands. Leaving a loved one in a care home is extremely difficult but I know he is being well looked after and this is so very important.

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Review from P C (Husband of Resident) published on 25 August 2023 Submitted via Website • Report

Overall Experience

When you enter Wyncourt the first thing you see is a statement on the wall that says “Welcome to the Wyncourt Family”. This is no empty promise but is an indication of the overriding philosophy of the nursing home.
What makes Wyncourt special are all the staff, whether nurses, carers, catering, or

domestic, all of whom are truly dedicated to looking after the residents and their relatives as if part of a family. I witnessed many instances of unexpected kindness, such as staff coming in on their days off to bring something in from the shops or to take a resident out.
Unfortunately, my wife’s stay in Wyncourt was too short – firstly because she had to wait for a place to become available and eventually because the development of her medical conditions meant she required specialist care. This, however, enabled me to assess Wyncourt against other nursing homes, and that comparison is extremely favourable towards Wyncourt.

Reply from Ben Mattinson, DeputyManager at Wyncourt Nursing HomeA massive thank you from all of us at Wyncourt; we hope that you continue to visit us, as you will both be missed dearly.

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Review from Susan K (Daughter of Resident) published on 21 August 2023 Submitted via Website • Report

Overall Experience

Everyone at Wyncourt Nursing Home showed such professionalism, kindness, compassion, respect, dignity and patience to our dearest Mum. They became like a second family to us. All members of staff were so caring in understanding Mum’s needs. The medical team provided outstanding 24-hour care ensuring

Mum was kept very comfortable and pain-free. The chef prepares truly wonderful home-cooked food and caters for all specific dietary requirements, he would endeavour to cook some of Mum’s favourite meals. Every member of staff took such pride in their roles and nothing was too much trouble. We were very impressed that throughout the home there was a very high standard of cleanliness. We couldn’t have chosen a more caring and special home for our Mum to spend her final days, and as a family, we have taken great comfort from this and feel truly blessed. Wyncourt is a home filled with love, care and kindness that simply cannot be measured and a place where your family is treated as one of their own.

Reply from Ben Mattinson, deputy Manager at Wyncourt Nursing HomeThanks for your amazing review. I will be sure to share it with all the staff.

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Review from Laurence K (Son of Resident) published on 18 August 2023 Submitted via Website • Report

Overall Experience

My dad spent the last 5 years of his life at Wyncourt, before passing away in June. Prior to that, he had spent about 18 months in a rather 'corporate' care home, in the south of England. When he arrived, the lively environment and attention to his needs had an immediate and very positive impact on

his quality of life - he no longer sat in his room most days (as was the case in the previous care home), but spent a lot of time in the resident's lounge, chatting, reading the paper. At the first Christmas party, the staff got him up and dancing with his zimmer frame!
The staff went through a really tough time during Covid, and we were very grateful for their commitment and perseverance in supporting Dad through those times.
My brother and I were fortunate to spend the last week or so with Dad at Wyncourt. Witnessing the kind and committed people who work at Wyncourt 'in action' was a true privilege - it restored my faith in humanity. Thank you.

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeThank you for your kind words. It was our privilege to look after your dad.

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Review from Claire C (Daughter of Resident) published on 11 April 2023 Submitted via Website • Report

Overall Experience

Wyncourt Nursing Home is a unique and special nursing home. I have seen many care homes in my job, of varying quality, which made me nervous when trying to find a home for my parents. I looked at many homes but struggled to find somewhere I trusted with their care. Then I found Wyncourt. A family-run

home with a wonderful and very skilled team. We experienced a very high standard of care which was tailored and personal. They worked hard to accommodate both my parents who had very different needs and presented very different challenges. The team navigated through any issues with ease and professionalism, enabling my parents to share a very special last year together. The care and compassion were also extended to our family, making us very welcome and supporting us through the difficult end-of-life stage. The whole team went above and beyond. It has been a privilege to be part of the Wyncourt family. I can’t thank them enough for everything they did for us all. It truly is a care home like no other.

Reply from Ben Mattinson, Deputy Manager at Wyncourt Nursing HomeThank you for your lovely review. You will always be part of our Wyncourt Family.

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Review from Gill W (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report

Overall Experience

Mum moved to Wyncourt after an eight-week stay in the hospital, during covid, where she had been moved seven times to different wards. Before this, she had been living independently but starting to need extra help. The deterioration of her mental capacity and mobility during these eight weeks was profound,

so on local search and recommendation, she was transferred to Wyncourt. From the very start we were shown nothing but help and kindness and even though Christmas 2021 was fast approaching, they managed to squeeze her into a lovely downstairs room with garden views and an ensuite. Mum has been there a year now and has remained in the same room which has helped her familiarity. The owner, manager and the team have shown nothing but care, respect and kindness to both Mum, my brother and myself and this has continued without exception to the extent that they even rang me after a long drive home, to check I was ok after a particularly upsetting visit with my confused mother. I would recommend it to anyone.

Reply from Ben, Deputy Manager at Wyncourt Nursing HomeThank you for taking the time review us. I will pass your kind words on to the whole team.

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Review from Dorne H (Daughter of Resident) published on 30 September 2022 Submitted via Website • Report

Overall Experience

We chose Wyncourt Nursing Home for both my father-in-law and my mother because a dear friend of mine highly recommended it.
We were not disappointed.
Both our parents received excellent care and attention and to quote them - if you can't be in your own home then Wyncourt Nursing Home was the best

place to be.
The staff are so kind and compassionate, understanding each of our parents' individual needs.
Both of our parents had a great sense of humour which was nurtured throughout their stay.
Towards the end of their life, the staff were attentive, going above and beyond to ensure their last moments were as peaceful and comfortable as possible.
Thank you so very much.

Reply from Ben, Deputy Manager at Wyncourt Nursing HomeThank you for the lovely review. It is so true that they both had a great sense of humour and kept all the staff entertained, they will always hold a special place with everyone at Wyncourt.

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Review from Lisa F (Daughter of Resident) published on 30 September 2022 Submitted via Website • Report

Overall Experience

My mother was transferred to Wyncourt after spending 3 months in hospital following a terminal cancer diagnosis. The transfer from the hospital to Wyncourt was very smooth causing minimum distress to my mother and this was due to the excellent communications between the hospital discharge team and the

highly experienced and professional staff at Wyncourt. During her time at Wyncourt, I found that every single member of staff, irrespective of their role, demonstrated the utmost compassion, care and enthusiasm day in and day out. The care my mother received was excellent. The staff always treated my mother with respect, kindness and patience and it was clear they genuinely cared about all the residents. They took the time to do their best to get to know my mother's personal likes and dislikes and then accommodate them and during her final days, I found the staff to be a massive support to me in what was a very emotional and upsetting time. I cannot thank them enough.

Reply from Sue Mattinson, Manager at Wyncourt Nursing HomeThank you so much for taking the time to review us, it really is appreciated.

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Review from Jan J (Daughter of Resident) published on 29 September 2022 Submitted via Website • Report

Overall Experience

My mum had been at Wyncourt Nursing Home for almost two years before she passed away in August. She had been diagnosed with Alzheimer's disease a few years ago and could sometimes be very aggressive when having personal care. During that 2 years, I have nothing but praise for the staff at Wyncourt.

I know that the staff really cared and thought a lot of Mum and did everything they could to make her comfortable and looked after at all times. I am so incredibly grateful to every single member of staff for all they did for her.
My dad had been a resident at Wyncourt, 10 years ago, and was remembered, as was my mum who visited him then, by some of the staff who worked there then and the owners. Mum at that time had said if I ever need to go in a home, put my name down here! What more can I say? I know she loved them and they loved her. The staff are wonderful.
Wyncourt is always immaculately clean and very well run. I have only good words to say.

Reply from Ben, Deputy Manager at Wyncourt Nursing HomeThank you so much for your review, it means a lot to us all and I will pass it on to all the staff.

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Wyncourt Nursing Home

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Wyncourt Nursing Home Reviews (35)

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Frequently Asked Questions about Wyncourt Nursing Home

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