Lakeside Nursing & Residential Home

Chorley Road, Worthington, Standish, Wigan WN1 2XN
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9.9 90 Reviews
  • Lakeside Nursing & Residential Home, Wigan
Lakeside Nursing and Residential Home is sat within 4 acres of mature gardens accessed via a tree lined driveway, Lakeside welcomes you with a grand entrance. Overlooking the beautiful Worthington Lake in Standish, the home provides specialist nursing care and high quality residential care support in some of the most beautiful surroundings in the area.

The home is situated a short five minute journey from the M6 and M61 motorways providing ideal access to Wigan, Bolton and the Lancashire and Greater Manchester areas. The home provides luxury hotel accommodation standards with high levels of care with specialist equipment for high dependency requirements;

•        Residential care – Independent living with the extra reassurance of a carer at all times in a five star luxurious setting.

•        Nursing care – reassurance of high quality care and support with all aspects of daily life.

•        Respite care – from overnight stays to months at a time, the home is perfectly equipped to welcome you during temporary stays whilst you receive uncompromising levels of care and hospitality.

•        End of life care – caring for those in the last few days of life, ensuring needs and wishes are met seamlessly and with the utmost respect.

From the moment you walk through the front door, you are presented with lovingly restored original features such as the beautifully tiled entrance hall and impressive sweeping staircase. Large bay windows and generous amounts of natural day light come together to instil the natural and calm ambience of the countryside within the home.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Person in charge

  • Gail Howard (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (34)

Lakeside Nursing & Residential Home Reviews (90)

9.9

Lakeside Nursing & Residential Home has a Review Score of 9.9 (9.941) out of 10, based on 13 reviews in the last 2 years.
Over all time Lakeside Nursing & Residential Home has 90 reviews.

Overall Experience
  • 75
  • 14
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Date Published
  • 90
  • 5
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  • 13
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Reviewer Connection to Lakeside Nursing & Residential Home
  • 42
  • 16
  • 6
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  • 4
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  • 2
  • 2
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  • 1
  • 1
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Total of 90, showing 41-60
Review from Angela C (Granddaughter of Resident) published on 16 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lakeside Nursing & Residential Home is an extended family to me. To know that my gran is cared for, loved and treated with the utmost respect and dignity is so comforting. The staff are fabulous and with an amazing leader manager and nothing is ever too much trouble for them. The management of family
visits to Lakeside Nursing & Residential Home was second to none and I will be forever grateful to them for working so hard to keep families connected.
The events coordinator needs a special thank you for all she does with the residents, keeping them forever young. You truly are an amazing team of people and I wouldn’t want my grandma to be anywhere else. Thank you all so much.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Hi Angela,


Thank you so much for your kind words, this means so much to all of us at Lakeside. It is a pleasure to have your gran with us as part of the Lakeside family.

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Review from Yvonne H (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in Lakeside for one week. The care and comfort she is receiving is excellent. We as a very close loving family are so pleased our mum is staying here.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you, Yvonne, for your lovely review. It is a pleasure to have your mum here with us as part of the Lakeside family.

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Review from A S (Daughter of Resident) published on 28 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, Lakeside is a very good care home providing excellent needs for my father who has been there a long time. The pandemic really hit hard as not seeing him was terrible, the pod was a godsend, but a few mix-ups with visiting was a nightmare and hopefully, the issue is resolved now. The management
and staff are an amazing bunch of people, who if I have a problem, they will act on it. Thank you, everyone!
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Review from June P (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted to Lakeside from hospital following a stroke in January. Her admission to Lakeside was when visiting was not allowed due to the pandemic. During this time the staff communicated with me as required and eventually restrictions eased and I was allowed to see her. I trained and worked
as a nurse in the seventies and my last position was as a senior lecturer in nursing within a university. I have nothing but praise and admiration for the staff and believed the nursing care provided was of the highest quality. This is a well managed and well organised care home.
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Review from David M (Nephew of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt could not have been better cared for. The care provided was excellent medically and mentally, with excellent nursing care and a brilliant entertainment program. Unfortunately, Covid took her, but we were very happy that she passed away amongst her friends at Lakeside.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you so much for your review of Lakeside, your aunt was a huge part of Lakeside and always will be with the fond memories we have of her lovely smile! It was a pleasure to have her as part of our Lakeside family.

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Review from M B (Resident) published on 11 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very well received to the home and would recommend it to everyone, the staff and carers alike.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you, M B, for your kind words. You have brought so much joy to all of us at Lakeside since you arrived in September and we love having you as part of our Lakeside family.

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Review from Alan R (Resident) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a resident here for the past 18 months and have been treated with the utmost respect, nothing is too much trouble, you only have to ask and you will recieve immediate attention. The staff are fantastic, the home is fantastic overall, I can't complain. The activities are a godsend, keeps
us etremely busy and creates friendships. The Rawsthorne Retreat is named after me and provides you with the opportunity to keep in touch with friends and family. I wouldn't hesitate to recommend this home to any other person. The location of the home is excellent with great views of the surrounding lakes, especially from my room.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Hi Alan,
Thank you so much for your kind words, it is our pleasure to have you here as part of the Lakeside family, your presence fills the home with joy!

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Review from Patricia E (Niece of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lakeside is not just a carehome but a family. Throughout the COVID-19 pandemic, they have been excellent in caring for loved ones. The mental, as well as physical well being of the residents, has been their top priority. Regular Facebook posts and videos, along with their ‘state of the art’ visitation
pod, have kept families truly up to date with what is going on at the home. A truly professional and well-organised home. I would like to thank all Lakeside staff for the compassionate care that they gave, along with the dignity and respect shown to my Aunt as she was failing and eventually passed away on the 30th of December 2020. She managed to enjoy her 94th birthday and Christmas; we couldn’t have chosen anyone better than to be in the care of her Lakeside family.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you, Patricia, for your lovely kind words, this means so much to everyone at Lakeside. We are so pleased your Aunt was able to celebrate her 94th Birthday with us and then Christmas, she will be missed greatly as a part of our Lakeside family. Thank you to you and your family for choosing Lakeside as your Aunts home in her later life.

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Review from Martin W (Son of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad's been a resident for just under 12 months. In that time, his mental and physical health appear to have improved immensely. Although it's been a horrendous and strange year, he seems to have settled well. Surprisingly, he joins in, and enjoys the daily activities and has a good amount of freedom.
I'm happy with Dad's care and would happily recommend Lakeside.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you Martin for your lovely comments! We very much appreciate your feedback and look forward to the day we can welcome you back in to our home.

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Review from Janet S (Partner of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am thrilled with the continuing excellent care that my partner receives at Lakeside. Over the festive period, the whole staff have gone far beyond the call of duty by providing some excellent activities and stimulation for all the residents. They had Christmas lights switch-on in the grounds where
families were allowed to decorate their cars and drive around a few times much to the delight of residents. They had an evening trip to view the Christmas lights in the local area. Many relevant activities including carol concerts, games, baking and a Christmas party. The owners have invested in building a lodge where we can safely visit our relatives during this pandemic. What a difference this means to everyone concerned. The efforts from the Manager and all her staff are to be applauded as they constantly go the extra mile for their residents. I am so fortunate to have my partner receiving this level of care. Thank you to everyone at Lakeside. You are an amazing team.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you Janet, for your lovely comments, we are so incredibly proud of all the team here at Lakeside and we can not wait for the day we can welcome you back in to our home and put the kettle on!

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Review from Glenda M (Daughter-in-law of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident for nearly three years. My father-in-law still remained at his home. We decided to place him for respite for a month, he settled in so much that he is now a full-time resident and he loves it.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you Glenda, for your lovely comments. Your mother and father-in-law are a huge part of our home and we can not wait to be able to welcome you back in, we are so pleased you have been able to stay connected using our visitation lodge.

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Review from Valerie B (Daughter of Resident) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lakeside is a caring environment. The staff are lovely and the facilities are excellent. There are always things going on for the residents. The food is excellent and so are the surroundings. It's a home from home.
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Review from Julie M (Daughter of Resident) published on 21 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At 91 Mum had become too frail to live on her own at home. She was lonely and scared. The decision to move into care has been very difficult for her and us. We had heard only good reports about Lakeside. We organised respite initially. The warmth of the welcome from all staff on the first day helped
to calm any worries. The care and attention Mum has received so far has been wonderful. She has been encouraged to join in activities, when well enough. Mum likes her room, is enjoying the food and says everyone is lovely. As her needs are increasing, we are kept informed regularly. We are more than happy. Thank you.
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Review from Trish (Daughter of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been a difficult year for Lakeside's residents, staff, relatives and friends and the retreat visiting cabin, in my opinion, has been a godsend and I greatly appreciate it.
In these difficult times, it has been a relief to know that my father is being well looked after. I have been able to video-link
him every week and visit him in the retreat cabin. I'm impressed at all the activities the residents are able to access throughout the week. I feel it is so important for them to engage and interact like this, especially when they are unable to see their family and friends.
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Review from Jean T (Daughter of Resident) published on 16 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister and I have always been impressed with the quality of care and the management of Lakeside. Mum has been a resident for over a year now and the staff treat her with the utmost respect despite her challenging needs. They have nursed her back from being close to end of life to good health. Staff
always ensure that Mum's best interests are at the heart of how they care for her and use all their powers to get her to enjoy her days. Activities are excellent and varied, evidenced by the joy and stimulation they bring to all the residents. Lakeside is extremely well managed, recently refurbished it is a pleasure to be in the environment, catering is first class and residents afforded dignity in whatever stage of care they are. Happy to recommend Lakeside to prospective residents and their families.
Reply from Mill Car, Marketing at Lakeside Nursing & Residential Home

Thank you for your lovely comment, we love having Mum as part of our family here at Lakeside! We can't wait to be able to welcome you back in for visits in the near future.

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Review from D W (Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since coming to Lakeside my health, especially the mental aspects have improved greatly. This is in no small part down to the wonderful care of staff and management.
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Review from Dianne R (Daughter of Resident) published on 31 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment my sister and I went to view Lakeside, we knew this was the best home for our mum. My beautiful Mum moved into Lakeside in May 2019, she was on end of life and bedridden. The management and staff were so caring, nothing was ever too much for them. Visitors were always welcome, and you were
always greeted with a smile. Over time my mum was up and able to join in with whichever activities were going on, she went out on day trips and was often taken to her beloved bingo. Sadly Mum recently gained her wings, every member of staff spoke so fondly of Mum, and I knew Mum was extremely happy there. We couldn’t have asked for a better home for our Mum to spend her last months. Thank you to the management and staff, you made Mum smile on so many occasions. Without a doubt, I would recommend Lakeside to anyone looking for a home for their loved ones. I cannot praise the management and staff enough.
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Review from Patricia G (Niece of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my uncle got in Lakeside Care Home was excellent.
The best in our area we could get him and we will never forget the care and love he got.
Excellent.
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Review from Rebecca M (Daughter of Resident) published on 6 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went to Lakeside in March 2019, having just received the very shocking and traumatic news that his cancer was terminal and that he had been put on end of life care. The prognosis was that he had at best 3 months left to live, which proved to be the case. I cannot thank the manager and her
wonderful team enough for the way in which they cared for my father for his last few months. Nothing was ever too much trouble for the staff and when he felt that there was no reason to carry on living, they lifted his flagging spirits in whatever way they could. When musicians came to the home to play for the residents, they made sure that my father was not left out and he had his own violin recitals, which he enjoyed immensely. While he was battling with the cancer and the attendant pain, they managed to keep him pain-free most of the time and comfortable. I think that the way in which he was cared for was exceptional and exemplary in such very difficult circumstances. Thank you so much.
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Review from Margaret L (Daughter of Resident) published on 18 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My frail Dad was discharged from hospital into the care of Lakeside. I am delighted with the kind, professional staff, wonderful facilities and activities available. My dad is treated as an individual, he is not a drinker but the pleasure he had in enjoying a lager was lovely and I was offered a shandy.
The food is excellent too. My Dad apparently enjoyed golf from his wheelchair. I live in France and I have total peace of mind that my dad is happy and well cared for. The home has a wonderful atmosphere that can be sensed as you step through the door. Incredibly he has only been a resident 3 days but the staff know him so well, I would love to be a resident myself. Thank you so much. I really appreciate Team Lakeside ...very much appreciate all your hard work and the love, respect you show to residents and family.
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Lakeside Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for Lakeside Nursing & Residential Home is calculated as follows: ( (145 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 153 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lakeside Nursing & Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Gail

Gail Howard

Job Title: Registered Manager Joined: 2020

Gail is very passionate about improving quality of life in care homes and ensuring that all Lakeside residents are treated with the upmost care and given something new to look forward to each day.

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