Shawcross Care Home

Bolton Road, Aston In Makerfield, Wigan WN4 8TU
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9.9 152 Reviews
  • Shawcross Care Home, Wigan
This is Shawcross Care Home, a 50-bedroom home situated in the heart of the community, offering person-centred residential, dementia, nursing, respite, and day care services. Located just outside of Ashton-in-Makerfield, Shawcross provides easy access for loved ones visiting by public transport or car.

With a homely and welcoming environment, Shawcross prides itself on offering residents person-centred care, designed to encourage them to lead a positive quality of life filled with things they enjoy doing.

For the team at Shawcross, it's more than just a care home; it's a community where laughter abounds, independence is celebrated, and personalised care is at the centre of everything. This is what sets Shawcross apart.

Get in touch with the team at Shawcross today to find out more.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1238 – £1238
  • Self-Funded Residential Dementia Care: £1238 – £1238
  • Self-Funded Nursing Care: £1336 – £1336
  • RESPITE Self-Funded Residential Care: £1238 – £1238
  • RESPITE Self-Funded Residential Dementia Care: £1238 – £1238
  • RESPITE Self-Funded Nursing Care: £1336 – £1336

Please note we do not offer Self Funded Nursing Dementia Care and Respite Self Funded Nursing Dementia Care services. Please note that these fees are base guides and could be subject to top ups and general reviews.

These prices are only a guideline, please contact Shawcross Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Amanda Byrne (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (15)

Parking

  • On-site parking

Shawcross Care Home Reviews (152)

9.9

Shawcross Care Home has a Review Score of 9.9 (9.890) out of 10, based on 17 reviews in the last 2 years.
Over all time Shawcross Care Home has 152 reviews.

Overall Experience
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Date Published
  • 152
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Reviewer Connection to Shawcross Care Home
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Total of 152, showing 41-60
Review from Michael K (Son of Resident) published on 29 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found that Shawcross has friendly staff and has always looked after my mother very well. She has been here for six years, and the quality of care has been outstanding throughout. It is clean, and there's a personal touch.
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Review from Marjorie T (Friend of Resident) published on 28 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I came to your open day on 2nd September 22 and had a lovely time. The staff were helpful and very pleasant. The entertainers were very good, and all the residents seemed to be really enjoying themselves. They were clean and tidy and looked after very well.
Our friend stayed in his
room, and we saw him afterwards (his choice), but he was comfortable, clean and watching tele.
Thanks a lot.
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Review from M M (Great-Niece of Resident) published on 28 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
One member of staff was lovely and welcoming when we arrived. She knew Aunty personally and was able to tell us how she was.
The alarm went off as I stood on the mat, and the whole team came running in seconds. Aunty is desperate for a shower; the shower in her room doesn't work and looks like it
hasn't for a long time.
She said she has had a thorough head-to-toe wash a few times but really wants a shower.
Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for taking the time to leave us feedback and for your kind words about our team. The home manager has confirmed that a new shower screen has been ordered. They are just awaiting delivery, and it will soon be fixed. Thank you for your patience on this, and if there is anything else we can do to help, please do not hesitate to reach out to us.

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Review from Paul H (Son of Resident) published on 14 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities and staff are excellent. Nothing is too much trouble. Room for Dad is bright and airy. It was a difficult choice trying to find the right facility, but we can see that we have made the right choice for Dad.
Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that you are happy with your choice, and we appreciate all of your kind comments about our team. We hope to see you again soon.

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Review from M B (Son of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always friendly and pleasant and have Mum ready when we came to take her out.
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Review from Annette G (Daughter of Resident) published on 1 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to Shawcross in March 22 following a deterioration with her diagnosis of dementia. As a family, this was the hardest decision we had to make as we, so wanted to keep her at home.
Mum was cared for on the residential side of the home. The home is not too big, and she had a lovely room.
From day one, the staff were lovely and caring, the agitation that Mum suffered with at home diminished and on the whole, she was very settled. There were some slight issues with the loss of slippers etc, however, this was easily resolved, and in the grand scheme of things, was nothing to be upset about.
The communication was excellent from the staff when I needed to be informed of things.
Sadly Mum passed away recently; her care throughout her stay at Shawcross was excellent, and the palliative care she received in the last week before she passed away was simply wonderful!
Thank you to the wonderful carers who probably do not get the recognition they deserve.
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Review from Cath F (Daughter-in-law of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Shawcross really is a "home from home". Every time I come here, I feel a warmth and just know that my partner's mum is being very well looked after. There is "no care home smell" - a sign of how important residents are here. Staff here don't just care; they nurture the residents and their visitors.
Staff, especially one member of staff, are a real asset to your organisation. I know names shouldn't be mentioned, but I feel obliged as this particular lady is so brilliant at what she does.
Reply from Katie Barnett, Marketing Executive at Shawcross Care Home

Thank you, Cath, for your comments about your recent experience at Shawcross Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Review from Paula C (Daughter of Resident) published on 13 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very secure and welcomed by staff on reception and very polite and showed me where to go to visit my dad. Staff came into his room and updated me on how Dad was setting in. Impressed with how clean his room is.
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Review from Karen K (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a number of concerns - an event two weeks ago, over in the MRI unit, mum invited, never taken over. Concerns with regards items going missing from Mum's room, if borrowed need returning. No longer doing activities, which Mum enjoyed; this has reduced interaction and made my mum more isolated
and very low. Concerned with lateness of lunchtime meals and time my mum is cleaned and moved from bed. One occasion she was dressed but never left her bed all day, not acceptable. On the whole, staff do an excellent job, but are under-resourced a need for more trained staff. Lift has been broken over two months, not acceptable.
Reply from Olivia Shields, Marketing Assistant at Shawcross Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.

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Review from C D (Relative of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are extremely helpful and welcoming to us, showing kindness and care to all residents. A lovely atmosphere in the home in a great location. We value and appreciate all the staff. Thank you.
Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you for your comments about your recent experience at Shawcross Care Home. Our residents’ well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care.

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Review from Janet F (Daughter of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good, the staff are very good to my mum. They are friendly and helpful. They try to sort out any problems as quickly as possible.
Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you, Janet, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Toni R (Daughter of Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Shawcross Care Home enough. The difference in my mum is phenomenal in just a short time since moving to Shawcross. The staff are always warm, friendly and inviting and cannot do enough for my mum and her visitors.
Reply from Katie Barnett, Marketing Administrator at Shawcross Care Home

Thank you, Toni, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review from E A (Husband of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my wife regularly; she seems to be as well cared for as I could expect. The staff are always friendly and helpful; they're a nice bunch!
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Review from G S (Son of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since Covid and the reopening of visiting, everything is more relaxed. Staffing appears to be improving, and activities are happening on a regular basis. I would like to see more stimulation, be activities or more outdoors. As the link with Church across the road ceased, it would be good to get back
to thins. My mum is institutionalized, however, happy where she is, even though she doesn't suffer from dementia.
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Review from D C (Son of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time visit, always clean surroundings, nurses pleasant and helpful. Food very good, rooms kept clean and tidy. Care staff always very helpful and keen to make sure everything needed is done to the best they can. Outdoor visits very good for the residents, change of scenery and fresh air.
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Review from Melanie H (Relative of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My step mum came to live at Shawcroos after a few weeks of respite care. We found the home to be very welcoming, and my step mum immediately became less agitated and seemed happy to be at Shawcross. It was a very hard decision to make putting our mum into here, but we have only seen kindness to our
mum. Lots of affection, and everyone listens when we have concerns.
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Review from Carol B (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum looks really well since being in Shawcross. All the staff are really lovely.
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Review from Ann M (Daughter of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents have been residents at Shawcross - my dad died three years ago. My mum is still a resident after three years. I can't praise the staff - all positions - enough. The care and respect shown to my parents have always been top class, and their dignity has always been considered when being
attended to. The staff are always friendly and helpful and ready to listen. It is a very well run and happy home.
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Review from Rita G (Wife of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say is fantastic - each and every one of the staff is caring, kind and friendly. Always a lovely welcome and the place is clean. Food well prepared, and the carers always popping in to see my husband.
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Review from Kate K (Daughter of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very pleased with the care my mum is receiving. The care and attention from the care home staff are fabulous, and it has given our family such peace of mind. A very difficult time has been made much easier for all of us. We can't thank you all enough.
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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Shawcross Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Shawcross Care Home is calculated as follows: ( (178 Excellents x 5) + (22 Goods x 4) ) ÷ 200 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shawcross Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Anoj

Anoj Kochera

Job Title: Home Manager at Shawcross Care Home, Wigan

Anoj has worked in the Health and Social Care Sector for over 20 years. He loves being able to make positive changes in his residents’ lives. He has a Level 4 NVQ in General Nursing and Psychiatry, a Registered Manager’s Award and a qualification in Mentorship Training. He spent 10 years working in a Psychiatric Hospital before changing his career path to caring for the elderly. As Home Manager, Anoj loves utilising his leadership skills by being a supportive role model for his team, to build their confidence, self-worth and drive. When he isn’t working, Anoj likes playing football and going on hikes. He is also very family-minded and loves to spend time with them whenever he can. Words of encouragement from Anoj for someone looking for the right care home would be: “To get a better understanding of what a home is like, it’s useful to research the home through carehome.co.uk.”


“My role means I can ensure all our residents receive high-quality care and are treated with dignity and respect.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Shawcross Care Home to verify any information. View our terms and conditions. Shawcross Care Home has an Enhanced Service - more info.