Bedford Care Home

Battersby Street, Leigh WN7 2AH
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9.4 94 Reviews
  • Bedford Care Home, Leigh
Located in the historic town of Leigh, Bedford Care Home provides long and short-term care for people with a range of different care needs, including nursing, residential and palliative care, along with care for older people with disabilities and dementia nursing care.

Bedford is a purpose-built home that is made up of six separate houses, all offering beautifully landscaped gardens and patios. Communal lounges and a conservatory provide the ideal settings to socialise and relax. Bedrooms are furnished and comfortable and all include a 24 hour call system. Residents may personalise their room with their own small pieces of furniture and belongings.

Nutritious meals are tailored to personal taste and dietary needs, and lighter snacks, homemade cakes and night bites are also available.

A full programme of stimulating and enjoyable activities are organised by the dedicated organiser and include arts and crafts, bingo, bowls and gardening. The home also takes part in a variety of local charity and community events, and friends and family are always made to feel welcome.
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Care Provided by Bedford Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 180 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Nursing Care: from £1395
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1495

Subject to care needs assessment

These prices are only a guideline, please contact Bedford Care Home to find out the exact price for your requirements.

Contact Bedford Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Bedford Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joanne Fishwick (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (165)

Bedford Care Home Reviews (94)

9.4

Bedford Care Home has a Review Score of 9.4 (9.379) out of 10, based on 66 reviews in the last 2 years.
Over all time Bedford Care Home has 94 reviews.

Overall Experience
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Reviewer Connection to Bedford Care Home
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Total of 94, showing 1-20
Review from Tracy D (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I come to see Dad, I find all the staff are very helpfull and friendly. There's always activities going on. Dad's room is always clean & tidy. I feel Dad is being well looked after.
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for your review and we are delighted that you are so pleased and feel that your dad is being well cared for here at Bedford Care Home. Best wishes
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Review from Gloria G (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has been very happy since she moved in here. She always says the staff and all the residents here are lovely I am also very pleased with Astley staff and residents
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for sharing your positive experience. Best wishes
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Review from Megan G (Granddaughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents always seem so happy and well looked after. The staff are very welcoming and loving towards the tenants and its always a joy to see everyone. Very blessed that they are in such a lovely place.
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for sharing your positive experience. Best wishes
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Review from Patricia R (Wife of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is on Lilford. All the staff are very caring and do a marvellous job, I would recommend Lilford to anyone.
He has been there for two years now. Every resident is treated with care and respect. I can ring any time if needed and can visit any time.
He couldn't be in a better place.
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for your positive feedback. Best wishes
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Review from Mike M (Husband of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Liz has been in Lilford since late December. Her first night in another unit I found the staff spent more time on their mobile phones than engaging with the residents. In Lilford the staff are first class always mixing, talking and helping the residents. My only concern is that the residents seem to
share clothes as Liz's have been missing on a number of times for several days.
I am more than happy that Liz is settled gets on well with the staff and other residents. If asked I would recommend Lilford to anyone
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you so much for your lovely review. We are delighted that Liz is so settled and content and grateful that you have taken the time to share your positive experience. We do like to inform families that the hand-held devices staff use are PCS tools which record resident's daily interactions, food and fluid intake, routines etc. They resemble mobile phones which can cause confusion but if you ask the staff they will share with you how they work. Unfortunately when residents are living with dementia clothing items do get misplaced or picked up by mistake, we like to think that they will make their way back to their owners and for that reason recommend expensive jewellery or accessories are not brought into the home as they are precious and sentimental and should be kept somewhere safe. However if there are any specific items that have gone missing please let us know and we will do our utmost to retrieve them. Best wishes.
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Review from V L (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is well looked after. I feel like there is a better presence in Lilford house and my Dad is more looked after. I've noticed he's a lot cleaner here and the carers are more passionate. He's been a bit happier but still with the odd days feeling down. Carers seem to be less in the office here and
more out being proactive. We appreciate the care and passion within Lilford and it means a lot to all of us.
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you so much for your review and feedback. We are thrilled that your dad is doing so well in Lilford House and will pass on your kind comments to the team. Best wishes
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Review from David M (Son of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited my mum, whilst there, the man who does the activities was there. He asked if anyone wanted and instrament as it was music time. He sang songs to which residents all joined in, which was good to see, my mum remembering the words to the songs. The man doing the activities was really good with
the residents, he was caring, encouraging and respectful to which they responded.
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you for your review and we are delighted that you enjoyed our musical activities and sing-song! Best wishes
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Review from K B (Granddaughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff go above and beyond to care for the residents needs and assit relatives if and when needed
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for sharing your positive experience at Bedford Care Home. Best wishes
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Review from J O (Husband of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst I would not fill a review in as I am either to critical or to soft, from what I have seen the staff are firm but friendly with patients. Their is as with anywhere these a shortage of staff, and my pet hate is how long it takes staff to answer the door when visiting.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you for taking the time to share your honest feedback with us - we really appreciate you doing so. It's lovely to hear that you've found our staff to be both firm and friendly in their approach, as maintaining kindness alongside good care standards is very important to us.
We also acknowledge your comments regarding staffing levels and the wait time when arriving to visit. We understand how frustrating this can be and are continually working to improve responsiveness while ensuring residents remain safe and well cared for. Your feedback helps us identify where we can do better, and we will certainly take it on board.
Thank you again for sharing your experience with us. Your comments are valued and help us continue to improve our service.
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Review from Jeanette H (Wife of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that my husband has received so far from the nurses and care staff at Bedford (Beech House). His health and physical needs are always tended to and the doctor called recently and blood tests etc have done.
The room is always clean and tidy and his clothes always washed
and hanging in his wardrobe. All in all an excellent nursing home that is very suitable for my husbands needs!
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeDear Jeanette,
Thank you so much for taking the time to share such a positive and detailed review of your husband's care at Bedford (Beech House). We're delighted to hear that his health and physical needs are always well attended to, and that you've felt reassured by the medical support he has received.
It's also lovely to know that his room is kept clean and tidy and that his personal belongings and clothing are cared for so thoughtfully - we know how important the small details are in making a place feel like home.
Your kind words about our nurses and care staff mean a great deal to us, and I will be sure to pass your feedback on to the team. Thank you for trusting us with your husband's care and for recommending our home so highly.
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Review from Harry T (Resident) assisted by family/friend published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been very good and the staff are very friendly and helpful. I enjoy my time here.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you very much for sharing your experience with us. We're delighted to hear that you've been enjoying your time here and that you've found our staff to be friendly and helpful - that's exactly the kind of environment we aim to create for all our residents.
It's wonderful to know that you feel well supported and comfortable, and we truly appreciate you taking the time to let us know how we're doing. Please also pass on our thanks to Pat for helping with the submission.
Your feedback means a great deal to the whole team.
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Review from Robert H (Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never expected to be a resident within a care setting, however I arrived as a vulnerable adult who could not stand or walk and with no knowledge of anyone, friend or family, I have recovered regain mobility and a secure safe and warm setting with no cares or worries, and now understand & appreciate
first hand what a fantastic facility is offered by the care secor. money can't buy good care and staff are worth waiting in gold.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for sharing your journey with us. Your words are incredibly moving, and we're truly honoured to have supported you during such an important time in your recovery.
Hearing that you arrived feeling vulnerable and have since regained your mobility, confidence, and sense of security means everything to our team. Providing a safe, warm, and caring environment where residents can feel supported and free from worry is exactly what we strive for every day.
Your kind comments about our staff and the care provided are deeply appreciated - they will be so proud to know the positive impact they've had on your life. As you so rightly said, great care is priceless, and your feedback is the highest compliment we could receive.
Thank you again for trusting us and for taking the time to share your experience.
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Review from S R (Respite Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you for taking the time to share your feedback with us. We're pleased to know that your experience with us was satisfactory and that you felt supported during your stay.
We always aim to provide the highest standard of care and a comfortable, welcoming environment for everyone who stays with us. If there is ever anything we can do to improve your experience further, we would be very happy to listen and learn from your suggestions.
Thank you again for your time and for choosing our home for your respite care.
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Review from Bernadette B (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are caring and excellent atmosphere made feel welcome and loving.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeDear Bernadette,
Thank you so much for your kind words. We're delighted to hear that you've experienced such a caring atmosphere and that you've felt welcomed and supported when visiting.
Creating a loving, positive environment for both residents and their families is at the heart of what we do, so your feedback truly means a great deal to us. I will be sure to share your comments with the team - they will be very encouraged by your praise.
Thank you again for taking the time to share your experience.
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Review from John H (Son of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bedford,
The staff on Astley ward are excellent. they are empathetic, caring and helpful I cannot express how this helps knowing that mum is safe and happy.
It is a lovely warm place with great staff.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for taking the time to write such a kind review about Astley Ward. We're delighted to hear that you've found our staff to be empathetic, caring, and helpful - knowing that your mum feels safe and happy is exactly what we strive for every day.
Your lovely comments about the warm and welcoming atmosphere mean a great deal to us, and I will be sure to pass your praise on to the team on Astley Ward. Feedback like yours is incredibly encouraging and reminds us why we do what we do.
Thank you again for trusting us with your mum's care and for sharing your experience.
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Review from M C (Wife of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not been coming here long but my finding of Pennington House is good so far all staff are very helpful and kind to me when I visit I like to talk with all residents. Drinks are always offered with kindness. Alway smells very pleasant and very clean at all times rooms are clean and fresh. Residents seems
happy
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for sharing your lovely first impressions of Pennington House. We're really pleased to hear that you've felt welcomed and supported by our team, and that the staff have been kind and helpful during your visits.
It's wonderful to know that you've noticed how clean and fresh the home is, and that residents appear happy and comfortable - that's exactly the environment we strive to create every day. We're also glad you've enjoyed the small touches, like drinks being offered with kindness, which we know can make a big difference.
Thank you again for taking the time to leave such thoughtful feedback. It means a great deal to our whole team.
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Review from Pamela L (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is on the Lilford unit and she is taken care of by the wonderful staff on that unit. I can not praise the staff on this unit enough. I certainly wouldn't hesitate if I had another family member needing their services.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for your incredibly kind words about the Lilford Unit. It truly means a great deal to us that you feel your mum is being so well cared for.
I will be sure to share your praise with the team - they are deeply committed to providing compassionate, person-centred care, and your comments will mean the world to them. Knowing that you would feel confident placing another family member in our care is one of the highest compliments we could receive.
Thank you for taking the time to share your experience and for trusting us with your mum's care.
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Review from J G (Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Basically good. As I am in a wheelchair some of the facilities are beyond my reach, taps, door threshold (extension) tissues.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you very much for sharing your experience with us.
We're pleased to hear that you feel positively about your overall care, cleanliness, and the way you are treated with dignity - those are things we take great pride in. Your kind comments about our staff and support mean a lot to the whole team.
We also truly appreciate you highlighting the accessibility challenges you've experienced. Your feedback about the taps, door thresholds, and tissue placement is extremely helpful, and we're already reviewing these areas to see what improvements can be made to better support residents who use wheelchairs. Making our home comfortable and accessible for everyone is very important to us.
Thank you again for taking the time to let us know your thoughts. Your feedback helps us continue to improve the care and environment we provide.
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Review from A S (Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. The food is very good. All the staff are brilliant. Rooms are very clean and warm. Washroom and showers very clean.
Reply from Joanne Fishwick, Home Manager at Bedford Care HomeThank you so much for taking the time to share your kind feedback with us.
We're delighted to hear that you've found our home friendly and welcoming, and that you're enjoying the food, cleanliness, and comfort of your room. Your lovely comments about our staff mean a great deal to us - they work incredibly hard every day to make sure residents feel safe, respected, and well cared for.
It's wonderful to know that you feel treated with dignity and that our facilities and services are meeting your expectations. Your feedback truly encourages the whole team and helps us continue providing the best possible care.
Thank you again for your support and for being part of our community.
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Review from P F (Wife of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Respite Care for the past 4 wks. During this time I cannot fault the personal care that he has been given. The staff friendly, approachable, caring and compassionate and also professional. I would highly recommend this nursing home. I feel the staff have gone above and beyond
our exspectations
Reply from Paul Lawson, Head of Sales and Marketing at Bedford Care HomeThank-you very much for your positive feedback and recommendation. Best wishes
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Current Review Score: 9.4 (9.379)

Overview of Review Score

The Review Score of 9.4 (9.379) out of 10 for Bedford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 66 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.379 for Bedford Care Home is calculated as follows: ( (476 Excellents x 5) + (181 Goods x 4) + (55 Satisfactorys x 3) + (11 Poors x 2) + (37 Very Poors x 1) ) ÷ 760 Ratings = 4.379
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bedford Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 registered maximum number of service users is 36, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jun 2024

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Joanne

Joanne Fishwick

Job Title: Home Manager

I started at Bedford Care Home as a Care assistant in 2005. I loved working here at the Nursing Dementia house I was at then, Since this I have progressed in my career through various roles at Bedford. I have been a Nursing Assistant, Unit Manager, Head of Care and Deputy Manager and I am very proud to now be the registered Manager.


I have always had a passion for Caring since leaving school and the Dream was to become a Nurse, But I took a different route as I had children early on.


My Goal is to make Bedford have a warm and welcoming feel to ensure residents/families, staff and visitors all feel at home. Everyone at Bedford is like Family.

Frequently Asked Questions about Bedford Care Home

What types of Care is Bedford Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bedford Care Home have?

There are 165 Single Rooms.

What are the Facilities & Services at Bedford Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bedford Care Home to the centre of Leigh?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bedford Care Home to verify any information. View our terms and conditions. Bedford Care Home has an Enhanced Service - more info.