Bedford Care Home

Battersby Street, Leigh WN7 2AH
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9.3 67 Reviews
  • Bedford Care Home, Leigh
Located in the historic town of Leigh, Bedford Care Home provides long and short-term care for people with a range of different care needs, including nursing, residential and palliative care, along with care for older people with disabilities and dementia nursing care.

Bedford is a purpose-built home that is made up of six separate houses, all offering beautifully landscaped gardens and patios. Communal lounges and a conservatory provide the ideal settings to socialise and relax. Bedrooms are furnished and comfortable and all include a 24 hour call system. Residents may personalise their room with their own small pieces of furniture and belongings.

Nutritious meals are tailored to personal taste and dietary needs, and lighter snacks, homemade cakes and night bites are also available.

A full programme of stimulating and enjoyable activities are organised by the dedicated organiser and include arts and crafts, bingo, bowls and gardening. The home also takes part in a variety of local charity and community events, and friends and family are always made to feel welcome.

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Care Provided by Bedford Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 180 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joanne Fishwick (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (180)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Bedford Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Nursing Care from £1,250

  • Permanent, short term and respite stays available
  • (these prices are only a guideline, please contact Bedford Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Bedford Care Home Reviews (67)

Total of 67, showing 61-67
9.3

Bedford Care Home has a Review Score of 9.3 (9.319) out of 10, based on 40 reviews in the last 2 years. Over all time Bedford Care Home has 67 reviews.

Overall Experience

  • 40
  • 13
  • 3
  • 5
  • 6

Date Published

67
19
31
40
27

Review from Hazel V (Friend of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

There always seems to be a smell when I enter the building.
My friend was sat in dirty clothes, she had, what I take to be, her breakfast down her jumper, I have asked staff put an apron over her and she has dirt under her nails.
The chairs in the dining room also need to be wiped down after mealtimes.
I
always find the staff caring and chatty.
I think the place is tired and could do with a good and more modern refurbishment which I'm sure would benefit staff as well as residents.

Reply from Karen McGrady, Home Manager at Bedford Care Home

Obviously, it's very disappointing to hear your feedback regarding your friend and we would be happy to meet with you to discuss your concerns about her care.


We were inspected by the CQC last week who made positive comments about the care provision at Bedford and particularly mentioned housekeeping and cleanliness of the whole site. However, it is recognised that the home looks tired in areas and in need of some work which will all be done in due course against a managed plan of action.


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Review from Rosemary H (Granddaughter of Resident) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Well, some of the staff are extremely rude and not very professional, they don't see to patients when they press the buzzer they have to wait for ages. But some of the staff are bubbly and happy and caring towards the patients and the relatives it is just the selected few that are not.

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Review from Wayne and Tracey G (Son of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Kenton house looked after my Mum who had dementia and was being treated by all the staff at Kenyon who must I add were faultless in their caring for mum. Unfortunately, she passed away from this dreaded disease. I would just like to say all the staff were brilliant in all the care they give mum to the
end and made me and my family feel nothing was too much for them. All the staff made her last days very comfortable and looked after all my family their care was second to none and we thank you from the bottom of our hearts.

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Review from Shaun G (Son of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother was taken into care on the Kenyon Wing at the latter stages of her Dementia illness. I cannot praise the staff enough for their level of care for Mum and the apathy shown to our family, they could not do enough. I cannot single out one member of staff as all were equally as caring, kind, friendly
and considerate. In the years to come when I reflect and remember Mum I am sure the 'angels' at Bedford Care Home will also be remembered with as much affection for what they did in those final two weeks.

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Review from Carl G (Son of Resident) published on 27 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is here at Bedford for end of life care, she has been here for two weeks up to now and it’s absolutely heartbreaking for us as a family. I could never have wished for her to be in a better place than here, the amount of care that my mum has received from the most wonderful, professional staff,
who have been to the highest standard. The staff are truly caring people and a credit to their profession. We can’t thank them enough.

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Review from Beverley T (Daughter of Resident) published on 27 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been here for end of life care and I can honestly say the staff have been absolutely marvellous with Mum. I cannot thank them enough for the care shown. Mum has always been spotlessly clean and comfortable with staff repositioning Mum at regular intervals. I would definitely recommend Bedford
Care Home to anyone with a loved one that needs caring for.

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Review from Barbara M (Daughter of Resident) published on 21 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I visit my mum and aunt at Bedford Leigh, my overall view of this is good with one or two exceptions;
1. General air quality is poor, often smelling quite unpleasant on entry to the block. Air conditioning would be an advantage to improve the residents atmosphere.
2. Bedding, towels etc. need to be
replaced as some are quite old and worn.
3. Shortage of staff is sometimes evident.

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Current Review Score: 9.3 (9.319)

Overview of Review Score

The Review Score of 9.3 (9.319) out of 10 for Bedford Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for Bedford Care Home is calculated as follows: ( (312 Excellents x 5) + (78 Goods x 4) + (27 Satisfactorys x 3) + (13 Poors x 2) + (29 Very Poors x 1) ) ÷ 459 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.944 Points relating to the number of positive Reviews for Bedford Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 180 registered maximum number of service users is 36. 34 Positive Reviews ÷ 36 = 0.944

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Joanne

Joanne Fishwick

Job Title: Home Manager

I started at Bedford Care Home as a Care assistant in 2005. I loved working here at the Nursing Dementia house I was at then, Since this I have progressed in my career through various roles at Bedford. I have been a Nursing Assistant, Unit Manager, Head of Care and Deputy Manager and I am very proud to now be the registered Manager.


I have always had a passion for Caring since leaving school and the Dream was to become a Nurse, But I took a different route as I had children early on.


My Goal is to make Bedford have a warm and welcoming feel to ensure residents/families, staff and visitors all feel at home. Everyone at Bedford is like Family.