Brooklands Care Home

44 Albany Road, Old Swan, Liverpool L13 3BJ
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9.9 88 Reviews
  • Brooklands Care Home, Liverpool
Brooklands is a warm and welcoming care home located in the heart of Liverpool and is proudly part of the Dovehaven family. The home offers exceptional dementia care, ensuring that every resident receives compassionate, personalised support in a comfortable and friendly environment.

The dedicated team at Brooklands is committed to creating a true home-from-home, where residents can live with dignity, independence, and a sense of belonging. Tailored care plans are designed to meet individual needs, with a focus on enhancing well-being and creating meaningful moments every day.

Brooklands features spacious living areas, cosy bedrooms, and outdoor spaces for relaxation and enjoyment. Residents can take part in a variety of engaging activities and enjoy freshly prepared meals, ensuring every day is enjoyable and fulfilling.

The home values the importance of family connections, encouraging loved ones to stay involved in their relative’s care. Conveniently located in Liverpool, Brooklands is easily accessible and fosters a welcoming atmosphere for both residents and visitors.

To learn more or arrange a visit, contact the Brooklands team today. They would be delighted to provide further information and welcome visitors to experience what makes Brooklands a special place to live.
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Care Provided by Brooklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1115

These prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements.

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • David Wright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (43)

Parking

  • Brooklands has a dedicated car park available for visitor use.

Brooklands Care Home Reviews (88)

9.9

Brooklands Care Home has a Review Score of 9.9 (9.921) out of 10, based on 36 reviews in the last 2 years.
Over all time Brooklands Care Home has 88 reviews.

Overall Experience
  • 83
  • 4
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Date Published
  • 88
  • 18
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  • 36
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Reviewer Connection to Brooklands Care Home
  • 38
  • 14
  • 8
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  • 5
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  • 3
  • 2
  • 2
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  • 1
  • 1
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Total of 88, showing 1-20
Review from L M (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a resident here I'm so glad we made the hard decision to place dad in care but at Brooklands dad is with people with the same problems as he is the activities provided by Elaine are amazing dad enjoys joining in with these and the singing really helps him be in good spirits the staff are really
really helpful with dad and he has bonded well with them dads been with Brooklands since February 21st 2025 so glad we made this our choice for dad rather than be at his own home without no interactive with likewise people.Thank you everyone at Brooklands.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your kind words. Its lovely to hear how settled your dad is at Brooklands Care Home and that he has bonded with David, Elaine and the rest of the Brooklands team.
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Review from Angelique H (Niece of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love the home they have looked after my uncle mick and my auntie Nora the activities they do with the residents are great and keeps them on there toes. They don't just sit them all in a room an leave them to rot like other care homes that my boyfriends dad as been in an is in know. The staff are brilliant
always doing stuff to raise money for the residents and they take the residents out for a change of scenery. And the parties they have are also really good thankyou for everything you all do x
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your lovely review. Its great to hear that the team at Brooklands are taking care of your Uncle Mick and Auntie Nora and that they are both enjoying the activities that activities coordinator, Elaine, puts on for all of the residents.
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Review from Lisa H (Granddaughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan moved into the home in Nov 2025 . It wasn't an easy decision for us to make . David, Danielle and the staff team have been so welcoming , nothing is an issue , always happy to help!!
Before our Nan moved into this home she would sleep a lot of the day - her movements would consist of moving
from her bed to couch each day . Since being her the transformation is incredible . Take takes part in the wonderful activities daily Elaine and the wider staff team are so energetic and thoughtful making sure the days are filled with fun and laughter .
My heart swells when I see my Nan to happy and settled . Each time I visit ( a lot ) there is always activities going on and everyone is so welcoming . I also love that they provide their private social media page . You can see the joy each of our loved ones has . A definite recommendation from me and us as a family ! I've already shared and recommended to some friends and family and will continue to to so ! Thank you for all you do!
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you so much for this heartfelt review. We know how difficult that decision can be, and its wonderful to hear how happy, settled and engaged your nan is at Brooklands. The team will be so proud to know the difference they're making, and we really appreciate your recommendation and kind words.
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Review from Pat B (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very upsetting when my mother had to go into care as we were not able to look after her the way we should of
It was the best decision as a family we made
My mum has done more in Brooklands in the first 6 weeks
She is so happy there up dancing and singing
And they also take the residents out
Always
something going on to keep residents engaged
Can't recommend Brooklands enough
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for sharing your experience. We understand how difficult a decision like this can be, and we're so please to hear how happy your mum is at Brooklands. Its wonderful to know she has settled in, is enjoying the activities and is thriving with the support of the team.
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Review from Claire B (Granddaughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brooklands is a fabulous care home.
The care & dedication provided by each member of staff is to be commended.
My Nan has been a resident for over 18 months and is truly happy at Brooklands.
This move to Brooklands was the best decision we could have made as a family. It has eased lots of stress
for the family.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your lovely review. We're so pleased to hear that your nan is happy at Brooklands and that the care and dedication of the team has made such a positive difference for her and your family.
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Review from A B (Grandson of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best care and support offered
The staff are amazing and show they really care and treat residents with dignity
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your kind words. We're delighted to hear that our team's care and dedication have made a positive difference and that our residents are treated with dignity and respect.
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Review from Francis M (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled very well she is very happy. The staff and mangement are excellent the activties are outstanding full participation in every thing always something going on.
Would reccommend to anyone. Brilliant Home. Can't thank the staff enough.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your wonderful review. We're so pleased your mother has settled in well and is enjoying all the activities. Your kind words about the team mean a lot, and we're thrilled to hear you'd recommend our home.
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Review from Hamilton C (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff team & mangement
always happy to help.
Mother very happy
all who live there look very happy
Very family friendly.
Overall excellent.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your kind words and 5* review. It's greatly appreciated.
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Review from Shelley R (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say how much Brooklands has done for my Mum, she is happy and much more talkative than she has been for a long time. The staff are outstanding and can't do enough for everyone.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your lovely review, it's great to hear that your mum is happy at Brooklands.
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Review from Victoria R (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been a resident for 18 months and the care he has had has been fantastic. All staff go above and beyond.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your kind review, it's great to hear that your Dad is settled in well and the team at Brooklands go above and beyond.
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Review from Mary W (Friend of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is well cared for, respected and safe. There are always activities that they can join in with or watch.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your kind review. We're so pleased to hear that your friend feels well cared for, respected and safe with our Brooklands team.
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Review from Joyce R (Wife of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not ask for any better care for my husband.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your 5* review, its greatly appreciated.
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Review from L B (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was admitted in November 26 can't believe she has settled so well . The Manager and staff team are excellent after visiting other homes prior this one. Brooklands was the most welcoming and family oriented. The activities are meaningful and give her a purpose prior to going there she did nothing
except sleep. My Mother is happy in herself and has settled very well I would highly recommend this outstanding home to anyone can't thank the Team enough.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you so much for taking the time to leave such a kind review. We are delighted to hear how well your mother has settled in since joining us in November and that she feels happy at Brooklands.
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Review from Carl M (Son of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of brooklands for over 18 months now and she is happy and settled, it has took a lot of strain off the family, the staff are excellent and caring, it's the best move we made
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you so much for your lovely review. We're really pleased to hear that your mum is happy and settled, and that her move to Brooklands has been such a positive difference. Your feedback means a lot to our team.
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Review from Deb W (Friend of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brooklands is a fabulous care home and my friend's mum appears to be very happy living here. It is a nice place to visit, has a great atmosphere whenever I visit. The activities that they include the residents in are amazing.
The staff are so helpful and friendly and so so much to help with the residents
in such a professional way.
I would and do recommend this place all day long.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your kind words and 5* review - its really appreciated.
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Review from Deb C (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in on June 20th 2025. She took some time to settle, as in her fleeting moments of clarity,she would get upset, not understanding why she needed to be in residential care. Team Brooklands were just wonderful with her during these times, and now, she is settled and happy. The care shown, and
the fun they all have, is beyond heartwarming......and we're all very, very lucky, to have Brooklands in our family
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you so much for your kind words and 5* review - its greatly appreciated.
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Review from Lee M (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how excellent the care is that mum receives from the team at Brooklands. David always keeps me updated and communicates mums progress frequently. Although mum has no capacity she knows her carers and responds well to them. They all show her warmth and make the environment as near to
home as they can. When a loved one comes into care there is always a fear and apprehension but the team certainly allow all those fears and it's relief to know mum is safe and very well looked after.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you so much for your 5* review. Your kind words are really appreciated and its great to hear that you feel welcomed and at ease by David and the Brooklands team
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Review from L A (Daughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can very happily report that our Mum receives the very highest standard of care at Brooklands Care Home. The staff are all amazing, caring and professional. The activities organised are exceptional, entertaining, fun and engaging. Even on dull days, there is a bright, sunny atmosphere.
In March,
we sadly realised we were no longer able to meet our Mum's care needs, as she has Alzheimer's. She took a bit of time to settle in, as it was a big change for her, but she is now much happier and healthier. We haven't seen the walking stick she went in with, but that is because she no longer needs it! Not bad for 93.
We don't have to worry about her now and are happy in the knowledge Mum is extremely well cared for.
Thank you so much to each and every member of staff in the home, to management for leading such a dedicated team and to Elaine for providing the entertainment.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you for your 5* review. We are so pleased your mum is happy and settled at Brooklands and that the teams care and activities have made such a difference.
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Review from M D (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a beautiful home, always lots of entertainment for the residents which they absolutely love . Staff go above and beyond to help in situations. I'm so happy for my mum be there . As a carer myself and worked in lots of care homes this would be top of the list to anyone looking for a loved
one . Carers are fantastic with residents.
Reply from Daisy Edmondson, Marketing Executive at Brooklands Care HomeThank you so much for taking the time to share your thoughts about Brooklands, We're delighted to hear that your mum is happy. Your kind words mean a great deal to our staff, and we'll continue striving to provide excellent care and support.
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Review from K H (Friend of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been going to see my friend she has been in the home for about seven months. I love the friendly staff, my friend has really settled in she very happy well looked after and I love going to see her, I would recommend this home massively and tell my friends about it.
Reply from Abi Warley, Digital Marketing Assistant at Brooklands Care HomeThank you for your lovely review. We are so happy to hear that your friend has settled so well into Brooklands, and that she is happy and well looked after. Thank you for recommending Brooklands.
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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Brooklands Care Home is calculated as follows: ( (397 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 429 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

David

David Wright

Job Title: Registered Home Manager Joined: 2017

David leads the team at Brooklands with a real passion for dementia care. He supports his team to become a 'family' for his residents, so that they can be relaxed, make friends and have the best of times, every day. He continues to support resident families to help them have peace of mind and reassurance that their loved ones can live well with dementia.

He says, 'It's important that we make a difference to the people we look after and provide exceptional care for people living with dementia. Our home is a home from home, a home for the local community.


Brooklands has many 'stand out features', one of which is the staff team, who are extremely caring and have been in post for many years.

Frequently Asked Questions about Brooklands Care Home

What types of Care is Brooklands Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brooklands Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Brooklands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brooklands Care Home to the centre of Liverpool?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklands Care Home to verify any information. View our terms and conditions. Brooklands Care Home has an Enhanced Service - more info.