Brooklands Care Home

44 Albany Road, Old Swan, Liverpool L13 3BJ
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9.9 77 Reviews
  • Brooklands Care Home, Liverpool
Brooklands is a warm and welcoming care home located in the heart of Liverpool and is proudly part of the Dovehaven family. The home offers exceptional dementia care, ensuring that every resident receives compassionate, personalised support in a comfortable and friendly environment.

The dedicated team at Brooklands is committed to creating a true home-from-home, where residents can live with dignity, independence, and a sense of belonging. Tailored care plans are designed to meet individual needs, with a focus on enhancing well-being and creating meaningful moments every day.

Brooklands features spacious living areas, cosy bedrooms, and outdoor spaces for relaxation and enjoyment. Residents can take part in a variety of engaging activities and enjoy freshly prepared meals, ensuring every day is enjoyable and fulfilling.

The home values the importance of family connections, encouraging loved ones to stay involved in their relative’s care. Conveniently located in Liverpool, Brooklands is easily accessible and fosters a welcoming atmosphere for both residents and visitors.

To learn more or arrange a visit, contact the Brooklands team today. They would be delighted to provide further information and welcome visitors to experience what makes Brooklands a special place to live.
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Care Provided by Brooklands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1115

These prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements.

These prices are only a guideline, please contact Brooklands Care Home to find out the exact price for your requirements.

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brooklands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • David Wright (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (43)

Parking

  • Brooklands has a dedicated car park available for visitor use.

Brooklands Care Home Reviews (77)

9.9

Brooklands Care Home has a Review Score of 9.9 (9.913) out of 10, based on 26 reviews in the last 2 years.
Over all time Brooklands Care Home has 77 reviews.

Overall Experience
  • 72
  • 4
  • 0
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  • 1
Date Published
  • 77
  • 5
  • 13
  • 26
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Reviewer Connection to Brooklands Care Home
  • 34
  • 12
  • 7
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 77, showing 21-40
Review from Laura W (Granddaughter of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since arriving at Brooklands Care Home, my nan has really settled in well, staff are really kind and make every day happy! She loves bingo trips out and getting her hair done and having a good dance, activities are fab.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you for your review and ratings, the team work so hard to ensure that everyone is happy, well and safe. Kind regards.
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Review from Claire B (Granddaughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Brooklands Care Home enough. My nan has been a resident here since March 2024. What was initially a tough decision for us, as a family, to move her into residential care has turned into absolutely the best decision for her and for us.
The care she receives from every member of the
team at Brooklands is amazing! The hard-working staff should be commended for their dedication to their jobs, including the manager who always strives to do his best for the residents.
Nan has come full circle in such a short space of time. The regular abundance of activities keeps her occupied and stimulated. In her own words 'Thank you for bringing me here, I really like it'.
No hesitation in recommending this place to anyone looking for care and support for their relative.
Huge thanks to all staff at Brooklands!
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you for your wonderful review which will be very much appreciated by the manager and the team. Everyone at Brooklands works so hard to ensure that our residents are safe, well and happy and to…read more
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Review from M R (Granddaughter of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff here go above and beyond for the residents. Whenever we ask for help with anything, they will always assist. My nan's room is always spotless and well-kept. There is always entertainment to keep the residents busy. My nan is happy here and is settled. Overall, I cannot fault anything about
her care here. It's a cosy, welcoming place, and we love coming to visit her here. The staff always make a fuss of us. The manager and whole team are excellent, and we are so thankful my nan is here.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you for your wonderful five-star review and kind comments. The manager and the team are dedicated to providing the very best care and attention to their residents, we are rightly proud of them.…read more
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Review from Sandra C (Daughter of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been a resident at Brooklands since December 2020 - it was the hardest decision we had to face as a family but we were so lucky to have found a place where Mum really settled and is well cared for. All the staff are lovely with Mum and any concerns or worries we've had have been listened
to and acted upon immediately. Big shout out to the activities coordinator who works tirelessly to keep residents active and entertained. Such a comfort knowing Mum is safe and looked after.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
What a great review and thanks so much for the 'shout out'! Your comments and ratings are much appreciated. Kind regards
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Review from Phil J (Son of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both parents were welcomed into Brooklands in October 2022 after being diagnosed with dementia. They settled in really well with the support of a dedicated and caring team of wonderful individuals. Mum unfortunately passed away earlier this year but Dad is thriving, taking an active part in a range
of brain-stimulating activities. As a family, we can relax knowing he is safe and extremely well cared for. Couldn’t recommend Brooklands more.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much, your recommendation is greatly appreciated. It is so good to know that both of your parents benefitted from life at Brooklands which offers fabulous care and support for all…read more
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Review from Adele C (Daughter of Resident) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom moved into Brooklands Care Home in September 2023 due to rapidly deteriorating dementia. She settled there straight away, enjoying the company of the other residents and engaging in all the many and varied activities on offer. All staff, regardless of their role, treat her with dignity, compassion,
and respect and appear passionate about their work.
Mom has put on a bit of much-needed weight since her admission and always looks smart and well-groomed. I haven’t seen her so happy in many years. I can now relax knowing that she’s safe and so well looked after.
The staff team are very approachable and professional and, irrespective of who I talk to, is always up to speed with Mom’s situation. The manager always seems to be looking for ways to improve the service and provide the best possible support and environment for the residents based on their individual and collective needs.
He and the staff team are a credit to the organisation. I can’t thank them enough.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for taking the time and trouble to review Brooklands Care Home and to give such a wonderful five-star rating in all areas. The experiences of both our residents and their families…read more
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Review from J B (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brooklands Care Home, provides a safe friendly environment.
The residents seem to enjoy participating in the many varied activities. They try hard to ensure everyone is involved to the maximum of their capabilities.
I have recommended Brooklands to a number of people.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you for your review, kind comments and your recommendations to others, all are very much appreciated. Kind regards.
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Review from Stephen S (Mother of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brooklands Care Home has lovely staff. Look after my mum very well. Maybe a few more activities to stimulate them would be good and when warmer weather comes, take them out so their lives can be as normal as possible.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for your review of Brooklands Care Home and your comments about the team who work so hard to ensure that residents are happy and well cared for. Kind regards.
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Review from Amanda H (Daughter of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident here since April 2021 and the staff have been really supportive. They have kept me informed, have always been approachable and have looked after my dad well.
My dad is moving to a new care home next week, simply due to me relocating to Wales and so he can be closer to me,
however I would highly recommend Brooklands Care Home to anyone looking for a placement for their family member with dementia. Thank you to all of the staff!
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for taking the time and trouble to write a review for Brooklands Care Home. Your recommendation and kind words will give much peace of mind for those who are searching for care for…read more
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Review from Denise C (Friend of Resident) published on 26 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has needed care for some time and I'm so happy she has settled into Brooklands Care Home like it's her home. She is putting on weight and sleeping better. The management has been so helpful and the staff also are a treat. The atmosphere is always on the happy scale and it's so clean and very
organised. I want to thank you all on behalf of my friend.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for taking the time to write a review, it is very much appreciated. The team at Brooklands will be very happy to read your kind comments and to know that you are so happy with the…read more
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Review from Paula L (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful, Mum gets well looked after and nothing is a problem for staff. The home is really clean and well looked after. Mum is really at home.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for your wonderful five-star review and comments which are very much appreciated by the manager and his team. Kind regards.
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Review from Vivienne K (Daughter of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found staff wonderful. Mum has been here for over a year. She has put weight on and is always clean and tidy. I also enjoy the entertainment, staff willing to hear your comments and take action if needed.
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Review from T M (Brother of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the Care at Brooklands, happy place for my brother to live. Staff do a very good job. Activities on offer are very good, the gardens are well maintained staff kept us up to date during Covid.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for your ratings and comments. Much appreciated
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Review from L L (Daughter of Resident) published on 26 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, friendly staff, lovely and clean. Very welcoming. My mum seems very happy. Lovely place to visit.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for your review of the home. Have you spotted the Dovehaven social media page which includes all of the recent activities going on in Brooklands? Kind regards
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Review from Gloria R (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We as a family, are very happy with the care Mum gets. Everyone goes the extra mile to look after her and her cat. All the staff love the cat. We can't praise the staff enough. My mum has a lovely room. The home has a lovely garden so all the residents can sit out in the good weather. My mum has only
been in the home for three months and we are very happy.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
We are so pleased to read such a wonderful review and to hear that you are all happy, is the best news we could have. Kind regards.
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Review from A P (Daughter of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with Mum's care. Her health care needs are met and she eats well. The staff are very obliging, very patient and helpful. The managers/ team leaders are helpful and understanding. A more permanent hairdressing service would be good, I know there.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Many thanks for taking the time and trouble to review Brooklands Care Home. Your comments about the team are very much appreciated as everyone on the home works very hard to ensure that residents are…read more
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Review from Kenneth S (Husband of Resident) published on 8 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always welcoming. Lovely environment. Very happy with the care.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much, for your review. We do appreciate your ratings and the comments are gratefully received. Kind regards.
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Review from Elsa J (Sister of Resident) published on 17 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Brooklands Care Home for some time now. We are very happy with the care provided for her. She tells us the food is nice and enjoys taking part in the activities going on. We are very happy as a family, she is well looked after.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Thank you very much for taking the time and trouble to post a review of Brooklands Care Home, we very much appreciate your ratings and comments. So pleased to know that you are happy with all aspects…read more
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Review from Holly C (Granddaughter of Resident) published on 16 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family couldn’t be happier on how our Grandad has settled in. Everyone goes the extra mile from the manager to the domestic and laundry staff. Attention to detail by the care staff is brilliant. Thank you all.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
What a wonderful review! Thank you, it is great to hear your comments about the team. Everyone works so hard to ensure residents are happy, safe and well. Kind regards.
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Review from J M (Relative of Resident) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff in this home enough. The attention and care given to my very elderly relatives were above and beyond all expectations. They also took care of the family during a very sad and traumatic time for us.
Reply from Alison Foreman, Head of Sales and Marketing at Brooklands Care Home
Many thanks for taking the time and trouble to review Brooklands Care Home. Your kind words and comments are very much appreciated. The team at the home work very hard to ensure that they give the…read more
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Current Review Score: 9.9 (9.913)

Overview of Review Score

The Review Score of 9.9 (9.913) out of 10 for Brooklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.913 for Brooklands Care Home is calculated as follows: ( (285 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 310 Ratings = 4.913
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brooklands Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

David

David Wright

Job Title: Registered Home Manager Joined: 2017

David leads the team at Brooklands with a real passion for dementia care. He supports his team to become a 'family' for his residents, so that they can be relaxed, make friends and have the best of times, every day. He continues to support resident families to help them have peace of mind and reassurance that their loved ones can live well with dementia.

He says 'It's important that we make a difference to the people we look after and provide exceptional care for people living with dementia. Our home is a home from home, a home for the local community'.


Brooklands has many 'stand out features' one of which is the staff team who are extremely caring and have been in post for many years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brooklands Care Home to verify any information. View our terms and conditions. Brooklands Care Home has an Enhanced Service - more info.