Search...

Castle Grange

9 Haymans Green, West Derby, Liverpool, Merseyside L12 7JG
Unity Homes Ltd Logo
Jobs
Castle Grange logo
Castle Grange, Liverpool
Castle Grange, Liverpool
Castle Grange, Liverpool

Castle Grange is located in the West Derby area of Liverpool where it has forty bedrooms dedicated to the long-term needs of elderly residents, while also running a respite service.

The home has its own secure gardens and good wheelchair access, with an interior that is spacious and ideal for achieving a relaxing atmosphere and effective care results.

Some en-suite rooms are available and one dual occupancy, with carers available 24-7 though respecting the privacy of residents as a core part of the service.

Care Provided by Castle Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£980 - £1,200£1,000 - £1,200
Residential Dementia Care£1,000 - £1,300£1,100 - £1,300
Nursing Care£1,100 - £1,400£1,100 - £1,400
Nursing Dementia Care£1,100 - £1,500£1,100 - £1,500

Contact Castle Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Gener Tayhopon(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Castle Grange operates an open door policy to visitors.

Parking

  • Castle Grange has a secure car park at the front entrance of the Home.

Castle Grange Reviews (71)

Submit a Review
9.4

Castle Grange has a Review Score of 9.4 (9.412) out of 10, based on 9 reviews in the last 2 years. Over all time Castle Grange has 71 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Castle Grange
Loading...
Showing 71 reviews matching selected criteria
Review from Karen B (Niece of Resident) published on 11 December 2017 Submitted via Website
Overall Experience

My relative moved into Castle Grange after a very long stay in the hospital. The staff are attentive friendly, respectful, fully understanding of my relatives needs and our expectations of her care as she has complex high nursing needs. The staff all converse in a happy way to my relative and to ourselves. Always calling her by her name, asking if she slept well, decisions re food, preference to watch television or engage in an activity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicholas F (Grandson of Resident) published on 30 October 2017 Submitted via Postal Card
Overall Experience

There have been issues raised within the home in relation to the care given to my grandad. On numerous occasions, my grandad has been given a wet shave despite it stating in his care plan this is not one of his preferences and he prefers using an electric razor. I have brought this up on every occasion but the staff still continued to persist in wet shaving him.

On one occasion I visited and found my grandad lying naked on his bed alone with the curtains open. A staff member appeared 5 minutes later and said they had forgotten a pad. The staff then supported my grandad with personal care on their own causing my grandad pain as it is stated on his care plane that 2 staff are to support him as he requires the use of a slide sheet. I reported this to management and I was assured that the staff member had been disciplined.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David C (Son of Resident) published on 2 October 2017 Submitted via Postal Card
Overall Experience

My mother enjoys her time at Castle Grange. The staff are friendly, kind and supportive. The food is home cooked and nutritious and very tasty. The rooms are clean and generally odour free.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E C (Brother of Resident) published on 26 September 2017 Submitted via Postal Card
Overall Experience

Overall the care home is as stated satisfactory but I have noticed since my sister had a fall and fractured her hip that now she has to depend on somebody to take her to the toilet, it can take anything up to 20-25 minutes for somebody to respond to the request. By this time it can be too late and changing clothes etc will give the staff more work to do. I have also noticed staff handing out biscuits to residents without putting protective gloves on. (Health and Safety issue)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E S (Wife of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

I have found my husband has settled in. He has been looked after well. His care is good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edward W (Brother of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

All staff very pleasant and took very good care of my brother. Very caring and professional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen K (Son of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

From day one, management and office staff have been very welcoming and open and have kept me well informed on any news about my father.

Also, the nurses have been excellent to my dad's medical needs. The carers have treated my dad with respect and dignity to his everyday needs and I can not praise them enough for the work they do. They are very friendly towards me and keep me informed on dad's well-being.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Andrew C (Son of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

What stands out is the general friendliness of the staff and their patience when dealing with all the residents in sometimes difficult circumstances.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S O (Sister of Resident) published on 29 August 2017 Submitted via Postal Card
Overall Experience
I am pleased with the standards in this home.
The staff are always smiling, helpful and spotlessly dressed.
The residents all seem to be happy and content for most of the time.
The only smells seem to come at meal times and they are good smells.

The home has a pleasant residents' lounge as well as a number of smaller rooms (spaces) in which to sit quietly if that is what you wish.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Paul P (Son of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience
From the kitchens to the care team to the management, these amazing people have worked miracles with my mum.
Hard working, genuine people who really care.

I can't thank or praise them enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Wife of Resident) published on 24 July 2017 Submitted via Postal Card
Overall Experience

I had looked after my husband at home for a long time before it became too much for me. I was concerned about finding a care home that fulfilled my husband's needs and also my peace of mind. Castle Grange did all of these things. The staff, the cleanliness, the care and everything ticked all the boxes.

Reply from Jagjit Sandher, Operations Director at Castle Grange

Thank you for your review. It is a pleasure reading your comments regarding the care of the staff at Castle Grange.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Castle Grange.

Upcoming Events

There are no upcoming events for Castle Grange.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Castle Grange.

Accreditations

There are no accreditations posted yet for Castle Grange.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Grange to verify any information. View our terms and conditions. Castle Grange has an Enhanced Service -more info.