Allerton Lodge Care Home is a purpose built home and is situated in Woolton, some 7 miles from Liverpool in a very quiet, pretty location, surrounded by trees and extensive private gardens.
Harbour Healthcare have very recently acquired the home and brought along extensive experience of delivering high quality, personalised care. The understanding of individual needs of nursing and residential residents, coupled with understanding the challenges faced by those who suffer...
Care Provided by Allerton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Dementia Care: from £1,300
- Self-Funded Nursing Care: from £1,300
- Self-Funded Nursing Dementia Care: from £1,300
- RESPITE Self-Funded Residential Dementia Care: from £1,300
- RESPITE Self-Funded Nursing Care: from £1,300
- RESPITE Self-Funded Nursing Dementia Care: from £1,300
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact Allerton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group/Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- John Kelly (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (45)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Allerton Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Allerton Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.
Allerton Lodge Reviews (61)
Allerton Lodge has a Review Score of 9.3 (9.328) out of 10, based on 8 reviews in the last 2 years.
Over all time Allerton Lodge has 61 reviews.
My dad has been at care for the last 6mths in that time i feel very happy with the care he has received in that time and looked after well. All staff are always available if you need anything and are always happy to talk to you at anytime
I find Kingswood Mount Care Home that the staff are very caring and very easy to talk to. When you are in the home you can see how well the residents are well looked after and always very clean and treated with dignity.
My overall opinion of Kingswood Mount is nothing short but exceptional. Every time I visit my dad, I'm so impressed with what's available and what's on offer. I feel comfortable leaving dad as I know he's in safe and caring hands.
Thank you for your comments about your experiences at Kingswood Mount Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our...
My husband was admitted to Kingswood Mount in April 2025 since then iam am happy with the care my husband receives I feel all staff are amazing the nursing team have made me feel more relaxed within in myself with the care they are providing.
Thank you for your review of Kingswood Mount. We are delighted that you are happy with the care your husband receives and you are able to relax knowing that the team are providing good care
Mum came here 2 weeks ago , staff are lovely too soon to really say if mum will settle in on but ok so far, rooms are adequate and meals look nice , mum was in hospital before she arrived so seems to be settling in ok
Staff are lovely and have been really reassuring with meeting his needs and with ensuring both his physical and mental well-being.
Our mum was admitted to Kingswood Mount three and a half years ago during covid, during the time she was there she was shown nothing but kindness care and love from all the staff, from the nurses care workers cleaners and maintenance workers, every member of staff knew mum and always engaged with her, even the singers who come in on a very regular basis organised by the entertainment team always took time to speak to her and encourage her to sing along, for those that are able to get out trips are organised and our mum was able to participate in many of those. The staff are incredibly hard-working but always friendly and ready to listen to any concerns we might have had, Mum recently passed away at age 100 and my sister and I can honestly say we could not have asked for anything more than the care she received, the staff went above and beyond their duties. We would have no hesitation in recommending Kingswood Mount. Thank you to each and everyone of you.
Thank you so much for your thoughtful review. I'm sorry that your mum has passed away but am happy to read what a full and happy life she lived at Kingswood Mount. Your review will help other care seekers to understand, first-hand, what life in Kingswood Mount is like. Thank you for your recommendation.With best wishes.
The Nursing team and all the night staff were excellent too. In fact, the way this home is run is amazing.
This also includes all ancillary workers, showing respect in every way, and clerical staff too. The food is good with help given to residents who need help and encouragement to still enjoy their meals.
There is no fault at all I can give Kingswood Mount, just a lovely friendly and caring staff, highly recommended.
The staff here should be appreciated at all times.
Say yes to Kingswood Mount.
Thank you so much for your thoughtful review. It's wonderful for the team to read what a positive impact they had, not only for your husband but for you too. Sharing your experience really enables new care seekers to have an honest perspective of life at Kingswood Mount. With best wishes.
I visited with a friend to spend some time with her grandmother, I would just like to say how friendly, caring and helpful the staff are, it's in a lovely setting with surrounding parks, and the home itself feels very homely and warm, would recommend.
Thank you so much for your wonderful review and 5-star rating. It's great for other care seekers to read what your experience of Kingswood Mount has been. With best wishes, Managing Director.
A member of staff in particular has been brilliant at finding lost items (Dad loses something every week).
Everyone is so lovely and we know Dad is very well cared for.
Thank you.
It's great to read that your dad is enjoying life at Kingswood Mount and that you know your dad is very well cared for.
Every time I come in the staff are very cheerful. They are very helpful when asked questions. Have a lovely rapport with Dad, cannon fault attention he gets and enjoys all facilities.
Thank you so much for taking the time to write a review. Thank you also for giving us such a great rating.
Since my dad has been in the care home, he has been treated with respect. The activities are brilliant for my dad. He loves music and singing and always gets involved with these activities. The staff are second to none, they're brilliant with Dad.
What a fantastic review! Thank you so much for taking the time to share your dad's experience of living at Kingswood Mount. This is so helpful to new care seekers to have a first hand account. With best wishes, Managing Director
Keep up the grand work.
It's nice to know Dad is in a well-cared-for place, which gives us the family piece of mind. With huge thanks to all staff. Best regards.
What a fantastic review and rating. Thank you so much for taking the time to share your thoughts. It's great for new care seekers to read how positive life is not only for the residents at Kingswood Mount, but also their wider families. With best wishes, Managing Director
The staff were incompetent, I actually had to ask a family member if one of the staff members worked there or if they were a resident. This staff member was being led around by the hand of another staff member and being instructed on what to do, he didn't look as if he could look after himself, never mind vulnerable elderly men and women.
The management are not fit to run their own bath, never mind a care home looking after vulnerable human beings. The manager was incompetent and would not take any accountability for the situation we had with our grandad, comparing the bed sores his staff had caused to a blister he had on his foot.
Do not put your loved ones in here, not worth the stress and worry!
I am very aware of the circumstances regarding your grandad's stay at Kingswood Mount. Please do contact me at info@harbourhealthcare.co.uk should you wish to discuss further.
With best wishes,Honor Keatley
Managing Director
After a lot of searching for a home for Dad, we unfortunately chose Kingswood Mount. Dad went downhill from day one. Nobody to answer questions we had concerning Dad's health or care. No communication between staff. Dad's meals went from solid food to pureed food many times. When Dad became very ill, staff showed no care for Dad at all, but covering their own backs. Please don't put your loved ones in this home.
I am aware of the situation regarding your Dad's health. Should you wish to discuss this further, please contact me at info@harbourhealthcare.co.uk.
With best wishes
If you’re looking at this home do some research on all platforms that you can.
I am aware of the situation regarding your Grandad's health. Should you wish to discuss this further, please contact me at info@harbourhealthcare.co.uk.
With best wishes
As a family, we were very disappointed with the level of care my grandfather received during his time living at Kingswood Mount. He is currently in hospital where he has been for the last five weeks. He will not be going back to this place when he is discharged. Please see my reviews for this place on other platforms.
I hope your grandad's health continues to improve.
With best wishes,
Honor Keatley
Managing Director
How wrong we were.
Within the first week, it was obvious there was no attention to detail in basic personal care.
Dad would be dressed like the gentleman he is one day. The next he would have half the amount of clothes on and look like an unruly teenager. So upsetting to see Dad this way. No dignity and respect given.
The same disregard was given to his food, one day he was given fish and chips, the next puréed beans (slop) there was no communication or consistency with the care provided.
You could never get an answer to any concerns as everyone you asked either didn’t get Dad up that day or was working upstairs that day.
We visited every day in the eight weeks Dad was in this home. Thank god we did.
Dad ended up really ill (which was avoidable).
I wouldn’t put anyone who was dear to you in this home. From the management down, there is no concern or empathy given. Absolute disgrace.
I have spoken to the home to understand better the circumstances around your Dad's stay and transfer to hospital.
I hope your Dad's health continues to improve.
With best wishes,Honor Keatley
Managing Director
I have full admiration for the staff and carers, they are friendly, caring and always obliging. My husband settled easily and is well cared for, for which I am truly grateful.
With best wishes.
My mother moved to Kingswood Mount mid-May 2023 after being in a residential home for almost 2 years. I wasn't sure if my mum was going to live for very much longer when she moved here, but the improvement in her appearance and her dementia had been massive. My mum has put weight back on, she knows who we all are when we visit and is so much more aware of her surroundings. A massive thank you to all the staff.
With best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 June 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Inadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Allerton Lodge.
There are no upcoming events for Allerton Lodge.
Awards / Recognitions (5)
- Recipient: Harbour Healthcare LtdDate: Wednesday 30 Jun 2021
- Recipient: Harbour Healthcare LtdDate: Friday 28 Feb 2020
- Recipient: Harbour Healthcare LtdDate: Thursday 28 Feb 2019
Meet the Team (4)
Hi, my name is John. I am the Home Manager of Allerton Lodge Care Home.
I have been a nurse since 2002 and have been a Home Manager since 2012.
What keeps me doing the role is a sense of family and community. I don’t see the nursing home just as a nursing home, I see it as a big house and at the core of the house is family. That family includes the team, the residents and the residents' families and loved ones, treating each other with respect and dignity what a good family should do. It's a sense of belonging to the community that brings out the best in all of us, and my home at Allerton Lodge Care Home feels like it very much belongs to the local community. A good manager involves everyone in decisions and choices that are made for the home, and I want all our families to also feel part of our big family.
Hello, my name is Clare. I am the Deputy Home Manager at Allerton Lodge Care Home.
I have worked in social care for over 20 years within dementia and residential settings across Liverpool. I joined Allerton Lodge Care Home as a Senior Care Assistant in 2015; in that time, I have gained a lot of experience and knowledge within the management setting. I am also working towards completing my level 5 in leadership and management to further my skills within my role.
I take pride in working at Allerton Lodge Care Home and working alongside our incredible and talented team. I believe everyone should be treated with dignity and respect, and all our team members to promote person-centred care to our wonderful residents.
I feel I am a very approachable and positive person and will always be happy to stop what I am doing to talk to any of our residents/staff and families.
Hi, my name is Nicky, and I am the Administrator at Allerton Lodge Care Home.
Hello, my name is Karen. I am the Activity Co-Ordinator at Allerton Lodge Care Home.
I joined Allerton Lodge Care Home in 2014, working as a Care Assistant on days/nights, which I enjoyed very much. I was then given an opportunity to apply for the activity role here at Allerton Lodge Care Home, and I am so glad I did! I find this role very rewarding and fulfilling, as seeing the enjoyment that our wonderful residents get when doing activities with them is amazing. I feel I make a huge difference in their daily life, and I get to spend quality time with the residents either on a 1-1 basis, delivering person-centred activities or within the group. We do a wide range of activities here at Allerton Lodge Care Home throughout the day, and also have live entertainers in, and our residents love to have a good knees-up and a dance!
Frequently Asked Questions about Allerton Lodge
What types of Care is Allerton Lodge registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Allerton Lodge have?
There are 45 Single Rooms.
What are the Facilities & Services at Allerton Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Allerton Lodge to the centre of Liverpool?
5.0 mile(s) as the crow flies, distance by road may be significantly further.
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