
They were kind, caring, compassionate, and respectful, not just to my Mum but to me and my familySandra M(Daughter of Resident/Service User)

The care received was outstanding. Thank you.Ruth H(Daughter-in-law of Resident/Service User)


They were kind, caring, compassionate, and respectful, not just to my Mum but to me and my familySandra M(Daughter of Resident/Service User)

The care received was outstanding. Thank you.Ruth H(Daughter-in-law of Resident/Service User)


Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the M62 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are spacious enough for sharing.
Victoria features TV lounges and a quiet sitting room where residents can socialise...
Care Provided by Victoria Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Victoria Care Home for full pricing details and T&Cs.
Contact Victoria Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Laura Callan(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1998
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (4)
Victoria Care Home Reviews (67)
Victoria Care Home has a Review Score of 9.6 (9.580) out of 10, based on 22 reviews in the last 2 years.
Over all time Victoria Care Home has 67 reviews.
I am happy with the care and the health care assistants are very good with all the service users. Trained staff keep me informed and involve me in my mums care. I do think that the furniture could do with being renewed in the lounge, chairs smell at times, of urine. It is more to do with renewal, as cleaners work hard and keep the home looking clean. Could be more activities/better for the patients upstairs. Therapy groups, training for activity nurses.
Hello there, thank you for taking the time to review Victoria Care Home - we appreciate all comments and feedback. From your review I can see you have a couple of concerns which I will address for you. We have recently added a new sofa in the main lounge and the team are also planning a deep clean...
Despite my mother sometimes being grumpy or sullen the staff always seem friendly and cheerful and are mindful of her needs.
My mother-in-law has been a resident here for over twelve months, the care she has received has been outstanding. The staff are helpful and friendly and never fail to keep the family informed of any incident or medial requirement. My visits here are always pleasurable as they all make me feel really welcome. My mother-in-law is always clean and comfortable and nothing is ever too much trouble for any of the staff.
My Great cousin has been looked after, so well. Firstly with the "bug" (sickness and diarrhoea) then just after she was recovering along came the urinary tract and chest infections. Thanks to the doctor being called and very kind lady going to collect her prescription, she seems to be recovering well.
Very friendly staff who always have a smile and always listen to what you have to say.
My grandmother has been a resident at Victoria for three years. My family and I are very happy with the care and kindness shown to her and us when visiting. The home is always clean and unlike other homes I have visited does not smell. It is furnished lovely bright and modern which the other residents seem to like staff are friendly and chatty and always have a kind word for you. I would only recommend this home to friends and family.
The staff are caring to all the residents, they are very professional and knowledgeable about their illness. They are also supportive to me and keep me informed in all of my wife's care. The standard of care is excellent . The surroundings are pleasant, and kept clean nothing is to much trouble for any of the staff from cleaners, laundry staff to care staff and trained staff.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Victoria Care Home.
There are no upcoming events for Victoria Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Victoria Care Home.
Meet the Team (3)

Laura has worked in the Health and Social Care sector for over 20 years. She began as a care assistant before attending university where she gained a BSc (Hons) degree in Adult Nursing. From this point, she joined Victoria Care Home. After many years as a nurse, she became Deputy Manager and now Home Manager. Laura also has a Level 2 and 3 NVQ and a GNVQ in Health and Social Care. Laura is a proud mother to her two children. Outside of work, she is an avid reader and loves to swim. Words of encouragement from Laura for someone looking for the right care home would be: “The first impressions always count. Always go and have a look around and get a feel for the place as this is important.”
“I strive for making the residents and team happy. I like a happy home.”

Hi, my name is Thelma, and I am the Deputy Manager here at Victoria Care Home

Hi, my name is Nicole, and I am the Administrator here at Victoria Care Home
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