
They were kind, caring, compassionate, and respectful, not just to my Mum but to me and my familySandra M(Daughter of Resident/Service User)

The care received was outstanding. Thank you.Ruth H(Daughter-in-law of Resident/Service User)


They were kind, caring, compassionate, and respectful, not just to my Mum but to me and my familySandra M(Daughter of Resident/Service User)

The care received was outstanding. Thank you.Ruth H(Daughter-in-law of Resident/Service User)


Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the M62 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are spacious enough for sharing.
Victoria features TV lounges and a quiet sitting room where residents can socialise...
Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the M62 motorway link.
This purpose built care home provides accommodation in single occupancy rooms, most of which have private toilet facilities. Some rooms are spacious enough for sharing.
Victoria features TV lounges and a quiet sitting room where residents can socialise and relax. Separate dining rooms are available, where residents can dine together and enjoy each others company. Traditional home cooking is served with daily choices being available. Special diets can be catered for.
Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Residents can also benefit from a range of complementary therapies that can be arranged.
The home provides a varied programme of activities.
Care Provided by Victoria Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 53 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Victoria Care Home to confirm what's included and get a personalised quote:
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Victoria Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Laura Callan (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1998
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (4)
Victoria Care Home Reviews (67)
Victoria Care Home has a Review Score of 9.6 (9.580) out of 10, based on 22 reviews in the last 2 years.
Over all time Victoria Care Home has 67 reviews.
I am happy with the care and the health care assistants are very good with all the service users. Trained staff keep me informed and involve me in my mums care. I do think that the furniture could do with being renewed in the lounge, chairs smell at times, of urine. It is more to do with renewal,...
I am happy with the care and the health care assistants are very good with all the service users. Trained staff keep me informed and involve me in my mums care. I do think that the furniture could do with being renewed in the lounge, chairs smell at times, of urine. It is more to do with renewal, as cleaners work hard and keep the home looking clean. Could be more activities/better for the patients upstairs. Therapy groups, training for activity nurses.
Hello there, thank you for taking the time to review Victoria Care Home - we appreciate all comments and feedback. From your review I can see you have a couple of concerns which I will address for you. We have recently added a new sofa in the main lounge and the team are also planning a deep clean...
Hello there, thank you for taking the time to review Victoria Care Home - we appreciate all comments and feedback. From your review I can see you have a couple of concerns which I will address for you. We have recently added a new sofa in the main lounge and the team are also planning a deep clean of all other furniture in the lounges. We also have a dedicated Personal Activities Leader who has put together an activities programme for the residents, alongside a year planner which includes special theme days and celebrations throughout 2016. If you do have any activities you’d like to see introduced in the home, we’d love to hear them! I will discuss these with you in further detail in person, but if you do have any further concerns then please do not hesitate to raise these with me. Best wishes, Vicky.
Despite my mother sometimes being grumpy or sullen the staff always seem friendly and cheerful and are mindful of her needs.
Despite my mother sometimes being grumpy or sullen the staff always seem friendly and cheerful and are mindful of her needs.
My mother-in-law has been a resident here for over twelve months, the care she has received has been outstanding. The staff are helpful and friendly and never fail to keep the family informed of any incident or medial requirement. My visits here are always pleasurable as they all make me feel...
My mother-in-law has been a resident here for over twelve months, the care she has received has been outstanding. The staff are helpful and friendly and never fail to keep the family informed of any incident or medial requirement. My visits here are always pleasurable as they all make me feel really welcome. My mother-in-law is always clean and comfortable and nothing is ever too much trouble for any of the staff.
My Great cousin has been looked after, so well. Firstly with the "bug" (sickness and diarrhoea) then just after she was recovering along came the urinary tract and chest infections. Thanks to the doctor being called and very kind lady going to collect her prescription, she seems to be recovering...
My Great cousin has been looked after, so well. Firstly with the "bug" (sickness and diarrhoea) then just after she was recovering along came the urinary tract and chest infections. Thanks to the doctor being called and very kind lady going to collect her prescription, she seems to be recovering well.
Very friendly staff who always have a smile and always listen to what you have to say.
Very friendly staff who always have a smile and always listen to what you have to say.
My grandmother has been a resident at Victoria for three years. My family and I are very happy with the care and kindness shown to her and us when visiting. The home is always clean and unlike other homes I have visited does not smell. It is furnished lovely bright and modern which the other...
My grandmother has been a resident at Victoria for three years. My family and I are very happy with the care and kindness shown to her and us when visiting. The home is always clean and unlike other homes I have visited does not smell. It is furnished lovely bright and modern which the other residents seem to like staff are friendly and chatty and always have a kind word for you. I would only recommend this home to friends and family.
The staff are caring to all the residents, they are very professional and knowledgeable about their illness. They are also supportive to me and keep me informed in all of my wife's care. The standard of care is excellent . The surroundings are pleasant, and kept clean nothing is to much trouble...
The staff are caring to all the residents, they are very professional and knowledgeable about their illness. They are also supportive to me and keep me informed in all of my wife's care. The standard of care is excellent . The surroundings are pleasant, and kept clean nothing is to much trouble for any of the staff from cleaners, laundry staff to care staff and trained staff.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 27 Aug 2026
Victoria Care Home enjoyed a fantastic afternoon of singing and dancing as residents and guests came together for a lively Harbour Fest celebration. The afternoon featured performances from a talented...
There are no upcoming events for Victoria Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Victoria Care Home.
Meet the Team (3)

Laura has worked in the Health and Social Care sector for over 20 years. She began as a care assistant before attending university where she gained a...
Laura has worked in the Health and Social Care sector for over 20 years. She began as a care assistant before attending university where she gained a BSc (Hons) degree in Adult Nursing. From this point, she joined Victoria Care Home. After many years as a nurse, she became Deputy Manager and now Home Manager. Laura also has a Level 2 and 3 NVQ and a GNVQ in Health and Social Care. Laura is a proud mother to her two children. Outside of work, she is an avid reader and loves to swim. Words of encouragement from Laura for someone looking for the right care home would be: “The first impressions always count. Always go and have a look around and get a feel for the place as this is important.”
“I strive for making the residents and team happy. I like a happy home.”

Hi, my name is Thelma, and I am the Deputy Manager here at Victoria Care Home

Hi, my name is Nicole, and I am the Administrator here at Victoria Care Home
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