The Manor House Care Home

I and the whole family, thought the care of my husband was wonderful. He was treated with dignity and respect. The staff were caring to him and the family.

Always find the staff pleasant and helpful. Experience, sometimes, difficulty in arranging FaceTime calls, but realise it is not always easy to do.

Since her fall and coming to the home, the staff have been brilliant and helped her and us at every opportunity. Staff have endeavoured to help her through not seeing family during the pandemic and kept us informed, and helped us to pass deliveries onto my mother-in-law. That's amazing considering the stress the staff must be under.

The staff at The Manor have taken such amazing care of my mum in the few years she has been living there. They're so friendly and helpful every time I telephone or visit, and it gives me peace of mind that my mum is well looked after and safe.

My mum has been well cared for at The Manor. I have had my first vaccine jab. Due to having our second vaccine next month. I think we should be allowed to see Mum. Also, just an idea, could it be possible for all carer to be tested 1/2 hour before work. They do the same around here.

The staff are fantastic, always reassuring and informative about my mother. Mum always looks clean, presentable and always look safe, secure and above all, happy. We, as a family, all felt sad and apprehensive about placing Mum in a care home, but 'Manor House' and the staff have been the best thing we could have wished for. Thanks again for taking wonderful care of our Mum.

I have found that the home is a very nice environment. The grounds are very well kept, a pleasure to visit my sister in these times.

A most impressive building of substantial proportions, being a former manor house (1850?). Rooms comfortable - many with garden views. A most impressive dining room. The food is plain but well presented and good.

Just to say how absolutely fantastic the staff of The Manor House continue to be over this really difficult time of the pandemic. My Mother has been in The Manor House for the last 18 months and is so happy. The staff seem to take so much trouble to look after the residents and their efforts to keep everyone active and entertained is simply outstanding. The Manor House's Facebook page is a testament to this. I am so grateful that The Manor was able to take my Mother into their care (18 months ago). I simply cannot imagine a better place for her to be looked after - she seems to be so content and happy amongst her new friends and enjoying herself.

Next to being back in my old home, this is probably as agreeable a place to otherwise be.

The care for my dad during his time at The Manor House was simply outstanding. Every member of staff was always welcoming and professional. In the last few weeks of my dad's life, he was looked after throughout with great care, compassion and respect. They ensured he was comfortable and peaceful and extremely supportive of the family when he passed. Manor House gave my dad the best care and possibly the best quality of life in his final days. So glad I found Manor House.

December in The Manor was excellent. It was a pleasure to visit. The residents enjoyed lots of activities and visits from groups who came to entertain, the atmosphere was lovely. The staff clearly worked to ensure not only the residents but all the family and friends were included in the festivities. I would particularly like to mention a particular carer, she was remarkable, always busy but friendly.

The care for my wife during her stay was simply outstanding. All the nurses and care workers demonstrated a real determination to ensure my wife was comfortable as possible at all times and ensure she was well-nourished throughout her stay. They kept very careful documentation of all her care to ensure nothing was overlooked and easy handovers from one shift to the next. The overall care gave me great confidence that I could leave my wife in safe hands, occasionally.

Amazing grounds.

My wife always looks happy when we visit and this, of course, is due to your wonderful staff.

Mum was admitted last month and through the dedicated staff and excellent monitoring has improved so much in such a small period of time. I cannot thank everybody enough and would recommend the Manor House to everybody.

My mother spent the last few months of her life at The Manor House, having been diagnosed with cancer.

The facilities themselves are excellent and at the start of her stay, she enjoyed the splendour of the older part of the building and the company of the ever-cheerful staff.

She was looked after throughout with care, compassion and respect that enabled her to retain her dignity, particularly as her mobility and stamina lessened. In the latter stages of her stay, the staff ensured that she was peaceful and comfortable. They were also extremely supportive of the family at the inevitable difficult times and of course when she passed away.

I am confident that entrusting my mother’s care to The Manor House ensured that she enjoyed the highest standards of care and best possible quality of life in her final days.

The assistant manager and recreational/activities manager are wonderful! They go out of their way to make my mother very welcome and to be very helpful to her and to me when I visit from the US, or call.

Also access to phone contact was a concern.

Personally, we cannot speak too highly of the support we have received from all the staff.