
Family and friends who visited commented on how nice and welcoming it all felt and the lovely peopleL G(Wife of Resident/Service User)

The bedrooms are modern and nicely decorated and some have a view over the gardenJenny G(Daughter of Resident/Service User)

The staff were so kind, patient, helpful and tolerant. I will never forget all the kindnessGae S(Respite Resident/Service User)

Family and friends who visited commented on how nice and welcoming it all felt and the lovely peopleL G(Wife of Resident/Service User)

The bedrooms are modern and nicely decorated and some have a view over the gardenJenny G(Daughter of Resident/Service User)

The staff were so kind, patient, helpful and tolerant. I will never forget all the kindnessGae S(Respite Resident/Service User)

Built in 1857, Manor House is a listed building that has recently (Feb 23) been modernised and refurbished to a high standard across a number of units. The home has retained many of its original features, including an oak-panelled entrance hall and decorative ceilings. Many of the large bedrooms have views over the extensive grounds and have ensuite facilities.
Staff at The Manor House deliver high-quality care in a respectful and...
Care Provided by The Manor House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact The Manor House Care Home for full pricing details and T&Cs.
Contact The Manor House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Angela McArd(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (59)
The Manor House Care Home Reviews (97)
The Manor House Care Home has a Review Score of 9.7 (9.696) out of 10, based on 22 reviews in the last 2 years.
Over all time The Manor House Care Home has 97 reviews.
The overall level of care is excellent. The staff are very friendly and helpful.
Thank you for your review of The Manor House Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the level of care and staff. We will share your comments with the home's manager. The Bupa Customer Care Team.
Fourth time here, the staff are very helpful and kind. Excellent care and lovely surroundings always feel safe and comfortable, very good food and the residents are sociable. I would recommend.
Thank you for your review of The Manor House Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the excellent care, lovely surroundings and good food. We will share your comments with the home's manager. The Bupa Customer Care Team
The transformation in the 6 months she has been here has been amazing.
I can't speak highly enough of all the staff here for what they have done for Mum.
She has been very well cared for and looked after.
The staff haven't just looked after Mum but they have looked after the family too through some very difficult months, always being on hand to help and answer any queries.
Thank you for your review of The Manor House Care Home. We are pleased to hear that your mothers stay was beneficial and that she was well cared for during this. We appreciate your comments on the staff and glad that you were all well supported as a family throughout. We will share your comments with the care homes manager, The Bupa Customer Care Team.
Lounge and dining rooms furnished to a high standard, food is good. The first-floor landing smells of urine. Towels were threadbare and frayed, bedrooms adequately equipped. Security Mon-Friday appalling. The front door is left open, I walked through the building unchallenged. At weekends visitors use a locked rear entrance. I waited 15-20 mins for someone to open the door.
My Mother called for help for 30 mins in the lounge, kitchen staff came to investigate then went to find a carer to assist.
Overall, standards are poor and there is a glaring need for improved staff training and better leadership.
Thank you for your review. We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience at one of our care homes. Our residents' health and well being is our absolute priority. We would like to contact you to discuss this in more detail...
I have enjoyed my stay. The room is perfect and the staff are also perfect. I would like to come back.
Thank you for your review. We are pleased to hear that you enjoyed your stay and would like to return. We appreciate your comments on the rooms and staff and will share them with the home's manager. The Bupa Customer Care Team.
I would recommend this hoe to all that may need it.
Thank you all so much.
Thank you for your review and I am pleased to hear that your mother's health has improved in the home.
My nan is the happiest she has ever been in a care home. Also, the staff are always making her laugh.
Thank you for your review. I'm so glad to hear that your nan is happy and settled in our care. It is the little things like a laugh and a joke that makes all the difference and more of a family.
The Manor House Care Home is the most caring compassionate and life-changing experience a resident can have. The staff all go the extra mile in time support and help I would strongly recommend this amazing care home.
Thank you for your review and such kind words about our home and staff.
The care staff (and housekeeping and catering) tend to her needs in a caring, friendly and cheerful manner.
There are times when she can be difficult, but these are always handled with patience and understand. Well done everyone.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The activities are better and my friend is going out on trips.
The staff are happier and the manager has always got time to say hello.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
Very caring and hard working staff. Lovely atmosphere created by the carers in the Leyland Suite. My mother was always well cared for and assisted with feeding. She lived here for 3 years and was cheerful and happy. She became more unwell a few weeks ago and the staff intensified their care for her and in the last few days showed the level of care, concern and genuine affection for mum that you could only expect from close family. Very well done - you've made a difficult time so much more bearable.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My Mum has moved here 3 weeks ago from a previous home. In that short time, she is so much better. She has put weight on, looks well cared for and most importantly is happier. This is more like a 5* hotel than a nursing home. The en-suite rooms, the dining room and lounge, the magnificent grounds are all complemented by a high level of care. My picky Mum describes the food as delicious. My sister and I have decided when our turn comes we're having adjoining rooms here!
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
The client/patient (i.e my wife) felt comfortable, safe and generally well cared for and all the staff including management, nursing team, catering staff were happy to respond/react in a caring fashion. There was certainly a positive element of individual/personal approach to patients.
The Manor is simply wonderful. The building is gorgeous and is immaculately kept. The bedrooms are lovely and there is everything anyone could need there. The staff are brilliant! All of them are kind, helpful and courteous and make the place a pleasure to visit. They are always keen to help and nothing ever appeared to be too much trouble - they even put up with our family's warped sense of humour. Thank you so much for looking after my father-in-law - I'm sure he'll miss you all as will we. 10/10! :)
The facilities and grounds are excellent but it is the entire team from the manager to the nurses and carers (too many to mention) to the lady who is front of house who makes the home such a quality provider of care.
It is the five star standard of nursing home provision and it is what other homes should, aspire to be like. We cannot thank them enough and would recommend them highly
The service has been very good, during my respite stay. I would recommend The Manor without hesitation. Nothing is too much trouble for the staff.
Well so I don't no where to start about this lovely place. It's like a 5 star hotel. The staff, the food, the service, the unfailing kindness of everyone who has looked after me since I've been here. It's like a home from home. It's spotlessly clean. My vegetarian diet has been delicious from day one, all meals whether in my room or the lounge have been piping hot and beautifully served (snacks are plentiful too!) I didn't sleep well the 1st couple of nights so tea arrived with a smiling carer throughout the night.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 01 July 2026The Manor House is an elegant 18th Century listed building that has been modernised and refurbished to a high standard, retaining many of its original features. Some of the en-suite bedrooms have views over the large landscaped gardens, please contact the home directly for more information.
News (1) & Events (0)
- 19 Mar 2025
The Manor House Bupa Care Home recently celebrated resident Ethel (Hetty) Griffiths’ 101st birthday. Staff at The Manor House decorated Hetty’s room with balloon and banners, and the kitchen team...
There are no upcoming events for The Manor House Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (1)

I joined The Manor House in May 2021 after taking a break from work to raise my family. Prior to working here, I have worked in events and ran my own business.
This is my first role in the care sector and certainly my most rewarding one! I love forming relationships with our residents. It's wonderful encouraging them to try new things, and working within the community.
I live locally with my partner, son, and cat. I enjoy reading, nature and spending time with my family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Manor House Care Home to verify any information. View our terms and conditions. The Manor House Care Home has an Enhanced Service -more info.