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Church House

Coole Lane, Austerson, Nantwich, Cheshire CW5 8AB
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Church House, Nantwich
Church House, Nantwich
Church House, Nantwich

Church House is situated just outside Nantwich in Cheshire, in a picturesque rural location. The care home is a 200-year-old farmhouse with a modern extension in a beautiful setting.

Church House care home has a reputation for being a very warm and friendly home. The team are good listeners, caring and compassionate, and keen to keep standards high.

Care Provided by Church House

Type of Service

  • Nursing Home
  • For a maximum of 44 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Additional services such as hairdressing will be charged separately.

Contact Church House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Michelle Ephraim (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (44)

Church House Reviews (75)

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9.6

Church House has a Review Score of 9.6 (9.579) out of 10, based on 29 reviews in the last 2 years. Over all time Church House has 75 reviews.

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Showing 75 reviews matching selected criteria
Review from J R (Friend of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience

Each time we have visited the staff have all been friendly and attentive to the residents' needs.

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Review from David R (Son of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

my mum is happy and settled. The staff are friendly and helpful, and the food is excellent

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your wonderful 5-star review, your lovely feedback will be shared with all our Church House team.

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Review from Nicola G (Daughter of Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience
Mum is very well cared for

The staff are amazing, kind and caring

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and kind words about our team, your feedback will be shared with all our Church House Colleagues.

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Review from Amanda C (Daughter of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience
Church House is so welcoming with such a friendly and empathic environment.

Mum (Beryl B) is more settled and her room reflects her life! It is so nice to see her knitting and it was fab to see her celebrated on Veterans Day! The staff are always polite and very helpful. I would like to say a BIG THANKS.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and wonderful feedback, your kind words will be passed to all our Church House team.

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Review from Paul B (Son of Resident) published on 7 July 2026 Submitted via Postal Card
Overall Experience

What a breath of fresh air!! Its such a wonderful place for my father. He's got his smile back!! Ta!

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

This is just wonderful to hear, thank you for your fantastic 5-star feedback that will be shared with our team.

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Review from Doug P (Son-in-law of Resident) published on 1 July 2026 Submitted via Postal Card
Overall Experience

My mother in law was at Church House for almost 3 1/2 years. In that time the staff have always looked after her really well, like part of one big family. Nothing was ever too much trouble for any of the staff, from the home manager down.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review, your feedback will be shared with all our Church House team.

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Treated with Dignity
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Review from Pamela M (Daughter of Resident) published on 22 June 2026 Submitted via Postal Card
Overall Experience

Church House is not a swish, modern facility with a glossy brochure. What is does have is a warm, helpful atmosphere with an abundance of staff who care. From the care taker to the cook, from day staff to night staff, there was always a warm welcome. The manage and her team always treated mum with care and respect and we felt she was in safe hands at last. Mum's needs were always regularly reviewed and changed made as she needed them. This care also extended to dad who visited each Friday, for a fish and chip lunch with mum followed by social activities in the afternoon. However he didn't quite take to knit knatter. He got a nickname 'pops' from the staff, talked football and farming with staff. The many cups of tea was always appreciated. We will be forever grateful.

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Review from Carl H (Son of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

Thank you to everybody who spends time with and looks after my mum.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your wonderful review - your feedback will be passed to all our team.

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Review from Frederick M (Friend of Resident) published on 26 May 2026 Submitted via Postal Card
Overall Experience

The resident I visit is very happy with everthing. The staff I speak to are very helpful and pleasant. I think it is a very well run care home.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your positive feedback and kind words, these will be shared with all the team.

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Review from M R (Son of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

Very pleasant environment. Clean and tidy. Food 100%. My mum is very happy here and feels at home. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely feedback, your kind words will be passed to all our Church House Colleagues.

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Treated with Dignity
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Review from Tim B (Son of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

Care is good but cleanliness of building is erratic does seem to have improved in recent weeks.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for taking the time to leave a review your valuable feedback will be passed to our Church House team.

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Review from Jane B (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

Fantastic caring staff. Nothing to much trouble! Having viewed many care homes Church House is second to none!

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your wonderful review - your feedback will be shared with all the team.

Facilities
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Cleanliness
Treated with Dignity
Food & Drink
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Review from Linda K (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

I looked at a few care homes for my mum, and I instantly favoured Church House when I went for a visit. I could not ask for better nursing care. My mum is so happy here, always clean, tidy room, caring and attentive staff. Everyone who works her greets you with a smile, and nothing is too much trouble when asking for anything. My mum is having the best of care for her.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for taking the time to leave a review, your kind words and positive feedback will be shared with all our Church House team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from E E (Resident / Service User) published on 16 April 2026 Submitted via Postal Card
Overall Experience

Its a very easy and comfortable home. The staff are very friendly and approachable. The care is excellent.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review of Church House, your kind words and positive feedback will be shared with all our team.

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Steven H (Respite Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience

Fine at moment, some staff need to step up!

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for taking the time to leave a review - we take all feedback seriously and would appreciate if we can contact you to discuss how we can improve our service.

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Review from Marie M (Resident / Service User) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Everyone in Church House have been really kind and caring but also very professional too. Thank you all so much for caring for me so well. Room 37.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review and kind words, these will be shared with all our Church House team.

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Review from S E (Husband of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for taking the time to leave a review, your wonderful feedback will be shared with all our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from J D (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

My mum is receiving care at church House. Carers are kind, considerate and professional.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for taking the time to leave a review, your wonderful feedback and kind words will be shared with all our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

Friendly staff. Mum seems to be settled here.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review - your positive feedback will be shared with all the Church House team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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No Rating
Review from John C (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

The staff are fantastic and the manager in particular goes out of her way to be professional and friendly to both residents and family.

Reply from Francesca MacDuff-Varley, Marketing Manager at Church House

Thank you for your lovely review, your kind words and feedback will be passed to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 August 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Church House.

Upcoming Events

There are no upcoming events for Church House.

Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for Church House.

Meet the Team (1)

Michelle Ephraim
Michelle EphraimJob Title:Home ManagerJoined: 2026

My greatest pride is making Church House a warm, happy, and compassionate place to live and work — a place filled with trust, comfort, and a true sense of family. Being able to make a positive difference in the lives of residents, families, and colleagues is both a privilege and an honour.

Frequently Asked Questions about Church House

What types of Care is Church House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church House have?

There are 44 Single Rooms.

What are the Facilities & Services at Church House?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Church House to the centre of Nantwich?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church House to verify any information. View our terms and conditions. Church House has an Enhanced Service -more info.