Type of Service
- Nursing Home
- For a maximum of 44 Service Users
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Church House is situated just outside Nantwich in Cheshire, in a picturesque rural location. The care home is a 200-year-old farmhouse with a modern extension in a beautiful setting.
Church House care home has a reputation for being a very warm and friendly home. The team are good listeners, caring and compassionate, and keen to keep standards high.
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Care Provided by Church House
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Additional services such as hairdressing will be charged separately.
Contact Church House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Michelle Ephraim (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (44)
Church House Reviews (76)
9.6
Church House has a Review Score of 9.6 (9.565) out of 10, based on 29 reviews in the last 2 years.
Over all time Church House has 76 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Church House
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Review from K J (Next of Kin) published on 5 August 2021 Submitted via Postal Card•
Overall Experience
My relative has settled so well. The staff are mostly wonderful! The head activities coordinator is amazing. She adores the residents and makes their lives fun. There are some staff I would love to mention, who have helped me get my relative settled and the care needed.
My relative has settled so well. The staff are mostly wonderful! The head activities coordinator is amazing. She adores the residents and makes their lives fun. There are some staff I would love to mention, who have helped me get my relative settled and the care needed.
↩Reply from Francesca MacDuff-Varley, Marketing Manager at Church House
Dear Karen, thank you for your lovely review; your praises will be passed on to the staff at Church House.Many thanks.
Review from D R (Resident / Service User) published on 16 July 2021 Submitted via Postal Card•
Overall Experience
I find the home good, peace to be in here, the food is excellent, also the care/staff and everything else relating to the home.
The activities I enjoy taking part in.
I have a lovely room to sleep in.
The activities I enjoy taking part in.
I have a lovely room to sleep in.
It is good value for money.
I find the home good, peace to be in here, the food is excellent, also the care/staff and everything else relating to the home.
The activities I enjoy taking part in.
I have a lovely room to sleep in.
The activities I enjoy taking part in.
I have a lovely room to sleep in.
It is good value for money.
↩Reply from Francesca MacDuff-Varley, Marketing Manager at Church House
Thank you for your fantastic review. We very much appreciate your kind words and are very happy you are enjoying staying with us.
Many thanks.
Review from Susan P (Niece of Resident) published on 18 June 2021 Submitted via Postal Card•
Overall Experience
Despite all the necessary Covid precautions, I was made extremely welcome by the staff. One lady was very patient with me, as I don't cope well with the Covid throat swabs. The home is in a beautiful setting; it is extremely homely and does not feel like an "institution"! The staff were...
Despite all the necessary Covid precautions, I was made extremely welcome by the staff. One lady was very patient with me, as I don't cope well with the Covid throat swabs. The home is in a beautiful setting; it is extremely homely and does not feel like an "institution"! The staff were warm/friendly. Room on the smaller side, but nice views.
↩Reply from Francesca MacDuff-Varley, Manager at Church House
Dear Susan, Thank you for taking the time to write such a lovely review, we look forward to seeing you again.
Review from Kathryn M (Daughter of Resident) published on 21 April 2021 Submitted via Website•
Overall Experience
On arrival at Church House, my mother was required to isolate due to Covid, not a problem in itself, however, the room in which my mother was placed was too small and affected her mental health, she was not washed for three days, the clothes that she arrived in were left at the end of her bed for...
On arrival at Church House, my mother was required to isolate due to Covid, not a problem in itself, however, the room in which my mother was placed was too small and affected her mental health, she was not washed for three days, the clothes that she arrived in were left at the end of her bed for two weeks. My mother felt she was being forced to live in a sty. At the end of the ten days which she had been counting down, she was told she could not leave her room as they had not yet arranged any portable oxygen for her. This was cruel and made her completely distraught, not the actions of a home that cares for its residents.
On a couple of occasions, statements that the staff made were not truthful, there was a general lack of care and much of the time my mother felt as though any concerns she had were being ignored.
On a couple of occasions, statements that the staff made were not truthful, there was a general lack of care and much of the time my mother felt as though any concerns she had were being ignored.
Awful experience, my mother moved to a different home where the staff are more caring and listen to my mother and provide the care she needs and deserves. Do not use this care home.
↩Reply from Francesca MacDuff-Varley, Manager at Church House
Dear Kathryn, Thank you for your honest review. We can only apologise for your mother’s experience and I want to personally assure you that this will be fully looked into. This is not the high standard our homes adhere to and I want to thank you for highlighting these issues.
Many thanks, Francesca
Review from Margaret R (Resident / Service User) published on 4 November 2020 Submitted via Postal Card•
Overall Experience
Everyone is very kind and looks after me wonderfully.
Everyone is very kind and looks after me wonderfully.
Review from Margaret N (Resident / Service User) published on 4 November 2020 Submitted via Postal Card•
Overall Experience
I like living here at Church House and the staff very much. They are very kind all of them.
I like living here at Church House and the staff very much. They are very kind all of them.
Review from Jackie D (Daughter of Resident) published on 25 February 2020 Submitted via Website•
Overall Experience
My mother has recently passed away following 8-years of loving care at Church House. Thank you to everyone at Church House for all the love and support they have given to both mum and me.
My mother has recently passed away following 8-years of loving care at Church House. Thank you to everyone at Church House for all the love and support they have given to both mum and me.
Review from Peter M (Resident / Service User) published on 10 June 2019 Submitted via Postal Card•
Overall Experience
I like living here. I am looked after well.
I like living here. I am looked after well.
Review from Edna C (Resident / Service User) published on 10 June 2019 Submitted via Postal Card•
Overall Experience
I love Church House.
I am very happy here.
I have been here four and a half years.
I am very happy here.
I have been here four and a half years.
All the staff are very caring.
I love Church House.
I am very happy here.
I have been here four and a half years.
I am very happy here.
I have been here four and a half years.
All the staff are very caring.
Review from Annetta W (Wife of Resident) published on 5 June 2019 Submitted via Postal Card•
Overall Experience
Our whole family are very happy at the level of care shown to my husband.
The staff, from kitchen staff, housekeepers, nurses and carers, have been very supportive, always very friendly and have shown lots of kindness.
Our whole family are very happy at the level of care shown to my husband.
The staff, from kitchen staff, housekeepers, nurses and carers, have been very supportive, always very friendly and have shown lots of kindness.
Review from Colin P (Son of Resident) published on 3 April 2019 Submitted via Website•
Overall Experience
Mum had been in Church House for two years and has recently passed away. The care she received and the care and consideration our family received was outstanding - so thoughtful and willing to help us cope with the sadness and emotion of the situation. No detail was too small.
Mum had been in Church House for two years and has recently passed away. The care she received and the care and consideration our family received was outstanding - so thoughtful and willing to help us cope with the sadness and emotion of the situation. No detail was too small.
Review from John W (Son of Resident) published on 17 December 2018 Submitted via Postal Card•
Overall Experience
I feel the care of my mother is adequate. She is clean, warm and fed well.
I feel the care of my mother is adequate. She is clean, warm and fed well.
Review from Simon H (Son of Resident) published on 10 December 2018 Submitted via Postal Card•
Overall Experience
The level of care is improving due to the new house manager. Not the most modern of facilities but great staff and very homely.
The level of care is improving due to the new house manager. Not the most modern of facilities but great staff and very homely.
Review from C R (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card•
Overall Experience
There are a lot of good things that are always going on, music, games etc. They care a lot about the residents that are in there and are very much on hand. I am very satisfied.
There are a lot of good things that are always going on, music, games etc. They care a lot about the residents that are in there and are very much on hand. I am very satisfied.
Review from C R (Daughter of Resident) published on 7 December 2018 Submitted via Postal Card•
Overall Experience
My mum has been a resident in Church House for over four years, she always tells me how happy she is and how well cared for she is. This is evident in her appearance and general demeanour. The activities coordinator ensures that she takes part in games, quizzes, singsongs and crafts. She is never...
My mum has been a resident in Church House for over four years, she always tells me how happy she is and how well cared for she is. This is evident in her appearance and general demeanour. The activities coordinator ensures that she takes part in games, quizzes, singsongs and crafts. She is never bored. All the food is homemade and prepared to a high standard.
Review from Annetta W (Wife of Resident) published on 28 November 2018 Submitted via Postal Card•
Overall Experience
I am extremely happy with the care of my husband. The home is like a family. Everyone is thoughtful and helpful.
I am extremely happy with the care of my husband. The home is like a family. Everyone is thoughtful and helpful.
Review from Jennifer W (Daughter of Resident) published on 25 June 2018 Submitted via Postal Card•
Overall Experience
My father became a resident in March and came direct from hospital. He was losing weight, not orientated, not interacting. I am pleased to say he is responding and trying to communicate with staff, eating and interacting and has been out with staff for a day out I thought would never happen.
My father became a resident in March and came direct from hospital. He was losing weight, not orientated, not interacting. I am pleased to say he is responding and trying to communicate with staff, eating and interacting and has been out with staff for a day out I thought would never happen.
↩Reply from Cathy Hollinshead, Manager at Church House
Thank you so much for your review.It is wonderful to see your dad improving slowly since he arrived with us.
Review from M B (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card•
Overall Experience
There is a friendly, homely atmosphere at Church House. The staff are helpful and the residents are treated with patience, consideration and kindness. There is a good range of activities and the premises are clean and well kept.
There is a friendly, homely atmosphere at Church House. The staff are helpful and the residents are treated with patience, consideration and kindness. There is a good range of activities and the premises are clean and well kept.
↩Reply from Cathy Hollinshead, Manager at Church House
Thank you very much for taking the time and trouble to review Church House. It is a pleasure to be given the opportunity to care for your mum.
Review from D J P (Resident / Service User) published on 5 June 2018 Submitted via Postal Card•
Overall Experience
As only a young person, having to have care, the home has made me very welcome and has looked after me to a very high standard with all the needs I have required.
It is just like being at home.
As only a young person, having to have care, the home has made me very welcome and has looked after me to a very high standard with all the needs I have required.
It is just like being at home.
↩Reply from Cathy Hollinshead, Manager at Church House
Hello and thank you so much for your lovely kind words it is a pleasure to have you here as part of our family.
Review from Clarice H (Resident / Service User) published on 31 May 2018 Submitted via Postal Card•
Overall Experience
I have been here for several weeks and I am very satisfied.
I have been here for several weeks and I am very satisfied.
↩Reply from Cathy Hollinshead, Manager at Church House
Hello.Thank you so much for your review. It is a pleasure to be given the opportunity to help look after you and for you to join our wonderful extended family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 August 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Church House.
Upcoming Events
There are no upcoming events for Church House.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Church House.
Meet the Team (1)
Michelle EphraimJob Title Home ManagerJoined 2026
My greatest pride is making Church House a warm, happy, and compassionate place to live and work — a place filled with trust, comfort, and a true...
My greatest pride is making Church House a warm, happy, and compassionate place to live and work — a place filled with trust, comfort, and a true sense of family. Being able to make a positive difference in the lives of residents, families, and colleagues is both a privilege and an honour.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church House to verify any information. View our terms and conditions. Church House has an Enhanced Service -what an Enhanced Service includes.