Daneside Court Care Home

Chester Way, Northwich CW9 5JA

Daneside Court

On the banks of the River Dane in Northwich, Cheshire, Daneside Court is a purpose-built home, which offers residential and nursing care.

Living with Daneside

The pretty landscaped garden, which includes a lovely sensory area, is a favourite spot for many Residents at Daneside Court. This tastefully decorated home also has four sitting rooms, four dining areas and a hairdressing salon – the perfect setting in which to relax and socialise. The bright, comfortable bedrooms and living areas are all accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is thoughtfully designed to support mind, body and soul.

Group: HC-One

Person in charge: Joanne Farrell (Home Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Daneside Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Daneside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Daneside Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.752 for Daneside Court Care Home is calculated as follows: ( (182 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 238 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.781 Points relating to the number of positive Reviews for Daneside Court Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 10 Reviews ÷ 12.8 Target = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Daneside Court Care Home has a Review Score of 9.5 (9.533) from 20 Reviews


Average Ratings

  • Excellent
    18
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Daneside Court Care Home?

  • Extremely LIKELY
    18
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Daneside Court Care Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    5
  • Friend of Resident/Service User
    4
  • Resident / Service User
    2
  • Father of Resident/Service User
    1
  • more

Words can't describe how brilliant the staff were especially the care given to my dad in the last few hours of his life.
Daneside Court is excellent, well run and I would give the staff 12 out of 10 - friendly and always willing to help. I would highly recommend it.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Everything I have seen in the last 12 months has been very good.

How likely would you be to recommend Daneside Court Care Home? Likely

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Average Rating:   4.3 out of 5

Dad had been in a couple of local hospitals for nearly 6 months following a catastrophic post-surgical course in May 2016. He was totally bed bound, dependent on 24-hour nursing care. As soon as we visited Daneside Court, in the November of 2016, we knew we had found the right place for him. It is a relatively new build and in very good decorative order. The atmosphere is very homely and the staff were very professional and friendly. The manager and her administrator immediately gave the impression that the best care of their clients was paramount. Dad settled in very soon and became a favourite of the excellent nursing and care team. He was cared for very well and even on his deathbed, received love and affection from all those that had cared for him over the last 12 months. He died comfortably and with mum at his side in a warm, safe and caring place. That’s all we and he could have asked for. I highly recommend Daneside Court Care Home.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been at Daneside Court just over 12 months. I find all the staff very helpful and caring. Overall very good. I visit my son every day. Nothing is ever too much trouble.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The difficulties in caring for vulnerable residents is not generally known by the average public member. It is only when faced with a family member requiring residency, that all matters need to be correct and in place.

The management at Daneside Court seems to have solved the problem. It starts at the top with the management and administrative staff sending a very clear message to the carers, nurses and catering staff.
The result is a care home that is working to satisfy the residents and of course the families that are associated.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Dad has been living in Daneside Court since February and needs nursing care.
The care he receives is above and beyond expectations.
His day to day needs are looked after by wonderful carers and nursing staff.
The staff have got to know my dad and they treat him as a member of a big family.
He doesn't remember their names but they remember his.
Although some days he is unwell, they always try and keep him cheerful.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have visited my friend at the home for the past 18 months. I can say nothing bad about the home. The staff are wonderful - always very happy, smiling and nothing is ever too much trouble. My friend tells me he loves living at Daneside Court.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Nothing to criticise. The manager and all staff are very dedicated to what they do. It's the first time I have been to visit a nursing home, and after two weeks of being there daily for six hours at a time, not only my mum was looked after, I was too! I was offered tea or coffee or something to eat.
The staff were always friendly.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I want to thank you for all the wonderful care my mum received during her brief stay with you, especially the staff who were on duty on 1st May who were kindness in itself. My mother couldn't have been in a better place during her final days and it has been a great comfort to me and all the family knowing that, as well as our visits, she was surrounded by a loving family of people, more knowledgeable about these things than any of her family, who cared for her in the most excellent way possible with compassion, patience and understanding.
I had begun to feel that I had become part of your family at Daneside Court and I have missed you all with your cheerfulness. God bless you all.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff at Daneside Court Care Home have shown true kindness to me.
I love them all dearly.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum received excellent care at Daneside Court no issues.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am sorry to say my mother passed away on 13th February 2017, but I would like to say that the staff at Daneside Court Care Home were excellent and treated my mum with dignity might until the very end and we as a family cannot thank them enough.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Excellent care and attention, looking after my mum all the time she was in the home and especially during her last days.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Daneside Court is a real home from home and has been greatly improved due to the recent refurbishment.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mother's care was good and we were very satisfied, one carer was particularly caring and attentive.

How likely would you be to recommend Daneside Court Care Home? Likely

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Average Rating:   4.2 out of 5

I visit my friend who is a resident at the home every week. I find it welcoming and friendly. My friend always speaks highly of the care received. The home is always clean and the staff always appear happy.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

First impression on entering - warm, friendly, attentive. Care first class - staff always on hand and efficient. Home keeping services excellent - clean, fresh like we would not know it was a residential home. Meals appetising, hot and tasty, all diets and resident choices catered for. The standards start with the head person, here you can tell that the manager sets standards that are expected to be an example to others. The day to day social activities are well planned and meet residents needs. Overall - residents come first, second and last. Courtesy and empathy are obvious, a place you would want your loved one to be.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Daneside Court is wonderful. The staff are very helpful and caring. They all always have a smile.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My father has been given first class care, since moving into Daneside Court. His medication has been reviewed with the input from staff. As a consequence his health and overall wellbeing has improved. He has been encouraged to join in activities and is walking again with the use of a frame and staff and support. No problem is ever too much for the staff, their care and kindness is second to none.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I have recently visited a family friend at Daneside Court. I was made to feel very welcome by the staff. You hear so much bad press about care homes generally that I felt I had to write about a positive experience I had. It really felt like a home from home.

How likely would you be to recommend Daneside Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Submit a Review for Daneside Court Care Home

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Bed Vacancies

Bed Vacancies

posted 08 May 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Joanne

Joanne Farrell

Job Title: Home Manager

Description:

Introducing Joanne Farrell
Home Manager at Daneside Court, Northwich

What does kindness mean to you?

“It’s the little things that really show kindness, a smile costs nothing, but can mean everything, kindness is fundamental to everything we do here at Daneside Court.”

As a Registered Nurse, Joanne has over 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Joanne joined Daneside Court as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Daneside Court.

When asked what she enjoys most about her role, Joanne remarked: “I love any opportunity to make a difference to Residents lives!”

Joanne describes her biggest achievement as having her two wonderful sons.

Outside of work, Joanne loves nothing more than the thrill of fast cars.

If you would like to find out more information about Daneside Court, Joanne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Joanne

Joanne Farrell

Job Title: Home Manager

Description:

Introducing Joanne Farrell
Home Manager at Daneside Court, Northwich

What does kindness mean to you?

“It’s the little things that really show kindness, a smile costs nothing, but can mean everything, kindness is fundamental to everything we do here at Daneside Court.”

As a Registered Nurse, Joanne has over 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Joanne joined Daneside Court as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Daneside Court.

When asked what she enjoys most about her role, Joanne remarked: “I love any opportunity to make a difference to Residents lives!”

Joanne describes her biggest achievement as having her two wonderful sons.

Outside of work, Joanne loves nothing more than the thrill of fast cars.

If you would like to find out more information about Daneside Court, Joanne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Daneside Court Care Home