Mount Pleasant Nursing Home and Scowcroft House

The nursing staff provide a high standard of care ensuring the residents are comfortable and well looked after. They provide a good level of communication keeping family well informed.

I recommend Mount Pleasant for anyone who is looking for a very good choice for a beloved parent and the entire team are excellent.

My mother was an intermittent respite resident at this care home over the last six years, initially staying for the 16 months of her chemotherapy, having been taken ill suddenly while staying in the area. She then moved near me where she stayed until the end of November 2023. Each time I went on holiday she had respite care at Mount Pleasant. Her condition was palliative and her preferred place of care at End of Life was here. The end came quite quickly but the staff were exceptional at all levels in their care. They were attentive, compassionate and caring for both my mother's needs and us the family. All levels of care home staff were able to enjoy a laugh with my mother and she felt safe here. A majority of the nursing, care and ancillary staff were there six years ago, at the start of this journey and still there at the end. In a sector where there is often a large staff turnover, it is a testament to the senior nursing staff and the management team that this isn't the case here. Phenomenal Team!

Mum moved to Mount Pleasant in March 2022 after care at home was no longer viable. Every single member of staff has made Mum's transition easy with their care and thoughtfulness. It has become a home from home. From the wonderful matron and nursing /care staff, the chefs and kitchen staff, maintenance men domestic staff and, to top it, all the amazing activities ladies, who make trips out and activities the icing on the cake. The whole team are respectful caring and friendly.

The staff at Mount Pleasant have always been so accommodating even during the times of Covid. I have been so impressed by their ability to see residents with the potential to be their best selves. Their willingness to take residents out on lovely trips is exceptional, even for those with issues of frailty and very limited mobility.

Thank you.

We highly recommend Mount Pleasant as First Class providing an excellent standard of care and well being for its residents.

I would recommend Mount Pleasant Nursing Home without hesitation.

I am really impressed with all aspects of the place.

I have been here for respite care following a cancer diagnosis and subsequent weekly chemotherapy sessions at the hospital. The staff have been exceptionally kind and efficient as my medications have changed after each session. I am due to have surgery and will remain here for the duration of my recovery and with the support of the staff, I expect to be able to go home.

My mother has been in this care home for 18 months and has been well looked after. Any queries I have had about her welfare have always been answered with concern by the nursing staff. There is a continuity of staff, a friendly set of care assistants who have been there for a long time. They know each individual well, recognise and acknowledge family members.