Overdene House Care Home, Winsford, Cheshire
Overdene House Care Home, Winsford, Cheshire
Overdene House Care Home, Winsford, Cheshire

Located within a residential area of Winsford, Cheshire, Overdene House Care Home is a 63 bedded property offering nursing, residential and respite care as well as providing Specialist care for young people with disabilities.

At Overdene House Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Overdene House pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Cath Burns (Home Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 70 Service Users

Registered Care Categories*: Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 52

Shared Rooms: 9

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Overdene House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.2 Overdene House Care Home has a Review Score of 9.2 (9.193)

The Review Score of 9.2 (maximum of 10) for Overdene House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Overdene House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.479 for Overdene House Care Home is calculated as follows: ( (92 Excellents x 5) + (60 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 165 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.714 Points relating to the number of positive Reviews for Overdene House Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14 positive Reviews (70 registered maximum number of service users ÷ 5). 10 Reviews ÷ 14 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Overdene House Care Home?

  • Extremely LIKELY
    11
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Overdene House Care Home

  • Daughter of Resident/Service User
    5
  • Husband of Resident/Service User
    4
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Father of Resident/Service User
    1
  • more

The moment we entered the doors of Overdene house for the first time, we knew our worries were over. The house is bright, clean and had a wonderfully pleasant and peaceful atmosphere about it, and we knew immediately that our beloved son would be very happy here.
The whole ambience of Overdene is fresh, light and airy, with friendly care staff going about their duties. The rooms are pleasant and quiet areas where one can relax and maybe have forty winks, should they feel the need to. All in all, we would say that anyone joining Overdene House is most certainly getting value for money.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to give the care staff and new manager at Overdene a massive thank you. They got mum ready for her grandson's wedding and she looked gorgeous. My brother and I really appreciate what they do for mum. Nothing ever seems too much trouble.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My wife has been resident since January 2017.
To date, I and our family are more than satisfied with the care and attention provided. The staff are cheery and personable.
I would like to see more HC-One nursing staff used as familiar faces for Alzheimer patients as it is so important.
All agency personnel I have met have been very good.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Overdene House Care Home responded to this review on 30 Aug 2017:

Thank you for your kind review. I am so glad your wife has settled in with us and you are finding things are working well for you. We agree as a home that we need more regular staff and are working very hard to achieve this.
If you have any queries at any time my door is always open or I am about on the floor so please don’t hesitate to come and speak to me and of course to my staff at any time.
I hope you and your wife continue to enjoy the time at Overdene and look forward to catching up soon.

I have no objections at all. I'm very happy here.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Although Mum was only in Overdene for a short time the staff were always friendly and helpful and did all they could to help her settle in.
The home itself had a nice homely feel, it was light fresh and comfortable and the catering staff provided lovely meals.
When Mum needed medical help they were quick to respond and very compassionate at the end.
As a family, we visited lots of care homes looking for the right place for Mum and found Overdene the best for what she needed.
Our thanks and appreciation go to all the staff.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I really enjoy coming to visit my mum. Staff are always friendly and helpful.
The home is always spotlessly clean and decorated to a high standard.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A Very high standard of care and support. The staff are first class.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff in this care home are excellent nothing is too much trouble. I know that my mum is cared for as the staff are first class, but very much underpaid all of them are angels.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The kitchen staff are very helpful to help the wife lose weight. The carers are very kind and helpful but the night staff are not always as good. We have had trouble with the call bell as it does not always work. I help with some of the activities by calling the bingo twice a week. On numerous occasions the have been short staffed.

How likely would you be to recommend Overdene House Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

HC-One, Careline Team at Overdene House Care Home responded to this review on 25 Jan 2017:

Thank you for raising your concerns regarding Overdene House, we welcome all feedback. Please be reassured that a new home manager is in place and we will continue to support the home to ensure that high standards of care are being delivered and maintained. The home manager has an 'open door' policy and will be available if you want to discuss any concerns in more detail

Since the present company took over the home there was a period of instability at the home which created a great deal of uncertainty. It has been a very fragmented recovery. There are still issues which need addressing but things appear to be on the right course and hopefully, all the issues can be readdressed.

How likely would you be to recommend Overdene House Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

HC-One, Careline Team at Overdene House Care Home responded to this review on 18 Jan 2017:

Thank you for raising your concerns regarding Overdene House we welcome all feedback. Please be reassured that a new home manager is in place and we will continue to support the home to ensure that high standards of care are being delivered and maintained. The home manager operates an open door policy and will be available if you would like to discuss any concerns in more detail.

My father-in-law went into Overdene in a community intervention bed for three weeks as he is 94 and had a chest infection and was very poorly. He stayed in there so he could be assessed to see what he needed when he went home. All the staff have been so kind and he has improved greatly and is now ready to go home.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Dad was in a very bad state when he arrived. Nursing staff were excellent, efficient, but calm and kind. Physio team saw dad often and he is now able to walk. Staff kept me/family informed of problems and progress as needed. Security was good. Maintenance was good. Food very nice. A small/shop cafe area would be good.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

HC-One, Careline Team at Overdene House Care Home responded to this review on 26 Apr 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services. We are very delighted to know that you were pleased with the care that was provided to your father. Your kind words will be shared with the team. The health, wellbeing, safety and happiness of Residents are our top priorities, and we work hard every day to ensure we are delivering the high quality, kind care all Residents deserve.
Thank you for your suggestion of a small shop or café within the home. The home is due to have refurbishment work done. As part of the refurbishment, we plan to have a tea/coffee bar in the reception area and this will have patio doors to the garden. Plans for the refurbishment have been finalised and we are hoping for the work to commence before the end of the summer season.
Thank you again for your comments. We value all feedback and ensure it is recorded and acted upon.

After visiting a lot of homes I decided that Overdene was the one for my wife, and as a very good coincidence it was the nearest one to where I live. The staff, carers and staff nurse are extremely good and efficient nothing is too much trouble. My wife's room is always clean and so is the bedding. I am very pleased with the overall running of the home.

How likely would you be to recommend Overdene House Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have spoken to my brother and he is generally happy and satisfied with most things.

How likely would you be to recommend Overdene House Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

September 2013

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Overdene House Care Home