Overdene House Care Home

John Street, Winsford CW7 1HJ
Review Us
9.5 66 Reviews
  • Overdene House Care Home, Winsford
Nestled within a residential area of Winsford, Cheshire, Overdene House care home offers personalised residential and nursing care to older people.

At Overdene House Care Home, residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of tastefully decorated and well-equipped bedrooms; some having views across the garden.

The spacious home has a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. And the catering team prides itself on making mealtimes a sociable and stimulating part of each day, catering for any dietary requirements and preferences throughout.

By getting to know each individual resident at Overdene House, the team strive to create an inclusive environment in the home, with something on offer to engage everybody in the Overdene lifestyle. Whether it's the creative and varied activities programme or supporting residents to take some down time, they are committed to helping residents live life the way they choose.

Community is also a high priority at Overdene House, and the team encourage resident involvement in the Winsford neighbourhood by organising events with local schools, charities and businesses in the area.

Whatever stage of your care journey you are at, the team are there to offer you the support and guidance you need. Please get in touch if you'd like to find out more.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 70 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1044

These prices are only a guideline, please contact Overdene House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Danielle Cheetham (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (9)

Overdene House Care Home Reviews (66)

Total of 66, showing 1-20
9.5

Overdene House Care Home has a Review Score of 9.5 (9.474) out of 10, based on 12 reviews in the last 2 years. Over all time Overdene House Care Home has 66 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Although my mother suffers from acute dementia, it is clear from my regular visits that she is comfortable, warm, clean and well fed. For her recent 89th birthday, the staff were brilliant and went that extra mile to provide a lovely party for her and the family members. I cannot praise and thank the
staff enough for all their hard work and caring attitude.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has now been in Overdene House for just over one year. Throughout, the level of care has been excellent. The staff go above and beyond to look after the welfare of the residents. Delighted that my mother has been allowed to enjoy her golden years in this care home.

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Overall Experience  Overall Experience 4.0 out of 5

Mam seems to have settled in lovely. Home nice and clean. Lovely staff.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in care since the end of March and we as a family are more than happy with her care. Very kind and caring staff.
The cleanliness is first class and the food always looks lovely plus plenty of tea breaks.
Thank you for your care.

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Overall Experience  Overall Experience 5.0 out of 5

Since my Daughter went in to Overdene,the staff and facilities have been very good.Yes there is problems,but talking to staff soon clears things.There is always plenty staff on Monday till Friday,at weekends,like anywhere that looks after people at weekends there is not enough staff.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Overdene House Care Home

Thank you for your review, we value all feedback as it helps us to make improvements where required. at Overdene House we review our staffing levels in line with the needs of our residents on a regular basis. Our levels of staffing depend on the needs of those living with us.

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Overall Experience  Overall Experience 5.0 out of 5

I have no concerns or worries about my dad living at Overdene. The management and staff are extremely approachable and helpful . My dad is very happy living at Overdene. He likes all the staff and gets well looked after.

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Overall Experience  Overall Experience 2.0 out of 5

With regret, I have to say Overdene House Care Home is on a downward spiral. On occasions I have done Mum's personal care. A lot of good nursing, care and kitchen staff have left, during the time Mum has been here. I chose Overdene from past experience for Mum. Mum is bed bound, dementia and needs continuing
care. It seems by some staff it's a person in a room. No management seem to care about these residents and their needs, in fact you don't see any management.

Reply from Clare Sheehan, Careline Advisor at Overdene House Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry you feel Overdene House is not operating as it should as the wellbeing and care of our residents is of utmost importance to us. Personal care is person-centred to ensure the most appropriate way to meet a person's needs, and we find that often residents enjoy their loved ones to be actively involved in delivering care alongside home staff. A member of the management team is in the home every weekend and we operate an on-call facility too with the names of the management team displayed in the home. Should you wish to discuss your loved ones' care, please do liaise with the home manager who operates an open-door policy and would be happy to help.

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Overall Experience  Overall Experience 5.0 out of 5

As a relative, I appreciate the kind and available help from all the staff. Thanks to all.

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Overall Experience  Overall Experience 5.0 out of 5

Mum went into Overdene after many long weeks in hospital she has been at Overdene for a few weeks now and we are so happy and appreciative of the care she has received as yet. We were welcomed by such a lovely caring staff that made us feel comfortable and settled in knowing that Mum would be cared
for, we were able to take the same bits from home to make her room feel more homely. Mum has truly settled in well. She loves all the food and enjoys the puddings. Her dignity and independence have been maintained safely for her, and she enjoys attending the activities and feels safe. We would like to say a big thank you to all care staff, nurses, KA, activity lady, HR, and management for their help and support in this transition period (such a caring, reassuring team.)

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Overall Experience  Overall Experience 5.0 out of 5

My stay was excellent. All of the staff were so kind and helpful. Nothing was too much trouble. They went out of their way, far and beyond.
I would definitely come back here again if I needed to.
Thank you to all of the staff for all of the help and support given to me while I was in your care.

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Overall Experience  Overall Experience 5.0 out of 5

So, my words do not convey - our sincere thanks to all the staff at Overdene for all the care, kindness and compassion shown to our mum whilst she was with you for the last three months of her life. You, as a care team, are exceptional and a credit to your profession. We would like to say "a big thank
you" to management, maintenance and cleaning staff for keeping Mum's room and everywhere spotless! Wonderful food and laundry. Exceptional care and professional nursing staff, and for keeping us informed and involved in Mum's care.

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Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every two weeks and have been impressed with Overdene House Care Home. All the staff are friendly and helpful. My friend seems happy and very well looked after by everyone.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been at the care home for three months and turned 100. his event was catered for and supported by the home. He had 15 guests who were made very welcome. The conservatory, bar area and terrace were nicely decorated, creating a real festive feel to the occasion. The carers were very helpful
and ensured Dad looked fab for his big day.

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Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Overdene helped us host a very special birthday party for our grandad.
The facilities available (a conservatory with bar and outdoor patio space) allowed us to surround him with friends and family on this momentous occasion, alot of who he gets to see very rarely.
The care home
provided sandwiches, chips and an incredible birthday cake which was beautiful and delicious! They also went all out on decorations buying balloons for him too.
The staff helped get my grandfather ready and checked in on us regularly to see if we needed anything throughout the afternoon (the party was just a couple of hours so as not to be too overwhelming). And as soon as he needed some rest, they were on hand to help settle him back into his room.
The staff also facilitated all of the tidying up and clean up afterwards, which was hugely appreciated as my parents were quite tired after the event.
Thank you very much to everyone that helped us, and thank you for looking after our grandad!

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Overall Experience  Overall Experience 4.0 out of 5

As my wife needs 24-hour care and is unable to look after herself, then a nursing home and Overdene provide it all.

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Overall Experience  Overall Experience 4.0 out of 5

I'm quite happy here.
Staff are nice.
Nobody likes to be in a home.
I settled in quite well.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Really happy with my experience in Overdene. I've been here for two months, and hoping to stay here permanently. I have never felt better in myself, and it shows family and friends who have been to visit and comment on how well I look - the best I've looked in years.

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Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Overall Experience  Overall Experience 5.0 out of 5

Made very welcome by all the staff. All requests are met at all times. Day or night, staff go to great lengths to make sure that residents are well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

The way I have been treated since being here has been excellent, and the management for Overdene should be proud of yourself and your entire staff. Thank you.

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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for Overdene House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Overdene House Care Home is calculated as follows: ( (109 Excellents x 5) + (21 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 138 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Overdene House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Oct 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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Frequently Asked Questions about Overdene House Care Home

What types of Care is Overdene House Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Overdene House Care Home have?

There are 52 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at Overdene House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Overdene House Care Home to the centre of Winsford?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Overdene House Care Home to verify any information. View our terms and conditions. Overdene House Care Home has an Enhanced Service - more info.