Redwalls Nursing Home

Redwalls has a warm welcoming atmosphere throughout the home; the grounds are beautiful and were well used during the summer. Mum's room is spacious, light and airy with an ensuite. Grab rails enable her to use the toilet but the shower is inaccessible for her as a wheelchair user. All staff that we have met have been fantastic, nursing care in particular is excellent. We feel they really do care about mum. However, she often has to wait some time after pressing her call button which causes her stress as she is totally reliant on assistance to get out of bed/chair. We understand staff may be busy elsewhere and cannot come immediately but there doesn't seem to be enough of them at times. However we appreciate all the care she has been given and are happy that she is safe and well looked after. Thankyou.

My mother is so happy and well cared for by all the staff. Nurses, carers, cooks, cleaners, entertainment organisers all treat the residents with respect and as individuals. There is a community atmosphere where, above basic care needs, enriching the lives of the residents genuinely comes across as the priority.

All Staff and Management made what was a stressful time for us bearable. Everyone was so helpful.

My room was very small, carers had to keep moving the bed to get my wheelchair or zimmer round. But only there for 2 weeks on respite, so managed.

I can rest assured that my husband is safe and well cared for at Redwalls Nursing Home. The manager is very approachable. The nurses and carers are very committed to keeping my husband pain free, clean, comfortable and well fed. The catering and cleaning staff set themselves very high standards. The activity ladies are both caring and enthusiastic. They arrange a variety of activities throughout the week, which are especially enjoyed out in the lovely garden on sunny afternoons. Everyone who works at Redwalls helps to create a friendly, family atmosphere, which is very uplifting. In time, I hope there will be a place for me at Redwalls too.

I honestly cannot recommend Redwalls highly enough if you are looking for a Care/Nursing home for a loved one.

I have always had a pleasant experience with Weldying staff.

My dear wife was resident in Redwalls for a period of four weeks, having transferred from Hospice care. She occupied a beautiful en-suite room overlooking the lovely gardens. She received all the care and attention I could possibly have wished for. All the staff were exceptionally caring and met all my wife's needs. I was able to share meals with her every day and the facilities (including her hairdressing!) were all readily available. I was particularly thankful for the times we were able to sit together (her in a wheelchair) in the garden...when the sun shone! The staff even facilitated a visit (again in her wheelchair) to the little chapel along the road. It was there that we shared our last worship together. She died peacefully and I give thanks for our final precious days together.

My mum did not know what to expect during her 3-week respite care stay. However she was delighted with the overall experience. The staff were fantastic, warm, friendly and could not do enough for my mum. The food was excellent, as were all the activities over the three weeks. Mum managed to get her hair cut as well, which we all thought took years off her and which she was very pleased with. She was also able to go to church during her stay, which was very important to her over the Easter weekend. Overall a fantastic experience and can't wait to come back.

They have made a hard and difficult time in our lives easier through their care and support.

I would recommend Redwalls to anyone looking for full time nursing care

All the staff were happy, cheerful and attentive they were very gentle with mum and never too busy to discuss mum with me. Very, very well done team.

Activities staff/senior nurses/carers are excellent. Chef is amazing

Activities staff/senior nurses/carers are excellent. Chef amazing

Since Mm joined Redwalls in December 2024 she has been very well supported through her grief at losing Dad and also the trauma of leaving her home of 54 years. Whenever we have had a concern, there has been a prompt response and a good resolution. Staff are very nice, warm and friendly to Mum and extremely welcoming of all our family members. We have confidence that we can work well together with Redwalls to achieve the best outcome for Mum.

Well organised and staffed home, welcoming with pleasant facilities. Responsive to individual needs and efficiently run without loss of the personal touch. Staff seem kind, thoughtful and attentive and the home is clean and odour-free. Good fresh food with ample choice, and help when needed. Individual rooms are a fair size and nicely presented, and the home has an array of spaces for daytime leisure, whether convivial or more secluded. Open and flexible visiting arrangements with adequate parking space, and a diverse range of itinerant services attending regularly. The home is warm and comfortable, and my mother seems very happy and well cared for.

I cannot praise the staff and care at Redwalls highly enough. They really go the extra mile to provide individual care and assistance to the residents with their wide variety of needs. The atmosphere is always warm and welcoming and residents and visitors treated with respect and kindness. It is a joy to visit my friend and watch her grow in confidence and see her enjoying the activities provided. It is a very special place, full of love and compassion, it is wonderful to feel part of the Redwalls family when I visit.

Over the years Dad has said how happy he is at Redwalls. A lovely home to live in with wonderful nursing care, food, and activities.

Care home is spotless, and carers and nurses are first class. We are very confident with the care my Mother is getting.

Over all Mum is treated really well. Just would prefer a catch-up with medical staff on a more regular basis. Although management has changed I still haven't met the new manager and I am usually here twice a week.

Consider sending a monthly activity chart out so relatives have a discussion.