Redwalls Nursing Home

80 Weaverham Road, Sandiway, Northwich CW8 2ND
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9.7 89 Reviews
  • Redwalls Nursing Home, Northwich
Redwalls Nursing Home is situated in the wonderful countryside of Sandiway, near to Northwich.

This Edwardian house has retained all the style of what was once a private residence.

The home has been tastefully furnished to a high standard to provide luxury and comfort for residents. It has a some wonderful areas for residents to sit and relax with family and friends, including a large lounge, a library and beautiful conservatory overlooking the front of the home.

There is a magnificent landscaped garden which provides wonderful outdoor space for residents and their families which, during the summer months provides a wonderful venue for many of the events and activities, including Garden Parties and Summer Fayre.

All the bedrooms have been furnished to a high standard, they are spacious and many offer en-suite facilities. Residents are encouraged to bring small items from home to make them feel more at home.

Mealtimes are an important part of the day and chefs prepare delicious and nutritious meals to stimulate even the most discerning appetites. Residents are encouraged to take time over their meal and socialise with other residents.

The health and well-being of residents is important and the home plans and organises an extensive programme of activities and events, taking into account any hobbies or interest residents may have, to help maintain the mental and physical well-being of residents. Families are always welcome to join in with activities and events

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please speak to the Manager about care home fees. All fees are subject to assessment.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Patrick Butler (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting times are unrestricted, but mindful of the residents' wishes on what is best for them.

Parking

  • car parking on site

Redwalls Nursing Home Reviews (89)

Total of 89, showing 61-80
9.7

Redwalls Nursing Home has a Review Score of 9.7 (9.670) out of 10, based on 30 reviews in the last 2 years. Over all time Redwalls Nursing Home has 89 reviews.

Overall Experience

  • 69
  • 19
  • 0
  • 0
  • 1

Date Published

89
3
17
30
59

Review from Dolly (Daughter of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in your care for rehabilitation and after settling in is so happy and involved in everything that is going on in the home. We have been involved and kept up to date with everything that mum has been doing including her care and have had no questions left unanswered. I cannot thank the staff
enough for the respect and care they show my mother as I have found it really difficult to take a step back and let someone else look after her during this time and I can assure you they have not disappointed me.

Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Dolly,
Thank you so much for your positive review. This means a lot to myself and the team. I will make sure that the review is being shared with them. I do know how important it is for you to know that your mum is well cared for.
It was nice meeting you the other day, please do not hesitate to contact me if you need anything.
Kind regards,
Diana

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Review from Bill R (Husband of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my wife is very well cared and catered for, the staff are caring and committed to the patients' well being. My wife seems very happy when I come to see her and there are lots of different activities available.

Reply from Diana Galatanu, Home Manager at Redwalls Nursing Home

Dear Bill,
Thank you so much for your kind words, they mean so much to the Redwalls' team.
You are very welcome to see your wife all the time, and we are very happy that we can provide the needed care for her. It is an absolute pleasure to see you both happy.
Best regards,
Diana

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Review from Fiona L (Daughter of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First, my mother and then more recently my father have been residents at Redwalls. They are exceedingly caring and all the staff are so kind and polite. The residents look happy and well cared for. The home itself is very clean and we were delighted to see how lovely they have made my Dad’s room for
him. The activities coordinators are brilliant and really keep the residents occupied if they can. Highly recommended.

Reply from Diana Galatanu, Home Manager at Redwalls Nursing Home

Dear Fiona,
Thank you so much for your kind words, this will definitely brighten the day for the team, I will make sure that this is shared with them.
It is a pleasure to look after your dad and the team have been very close to your mum too.
Please do not hesitate to contact me for any queries.
Kind regards,
Diana

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Review from Lisa M (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not commend Redwall's management and staff highly enough of the superb care and service provided to my father during his stay. He was treated with kindness and respect and given the dignity he deserved.


As family members not able to visit because of lockdown restrictions, the staff went out

of their way to ensure we were able to 'see' my father via FaceTime calls and showing him the family videos we sent. He was encouraged to partake in fun activities on a daily basis and found the staff kind and attentive. The food was also excellent.

Reply from Tj Adamson, Home Manager at Redwalls Nursing Home

Thank you so much for your kind words, they mean the world to us here at Redwalls. It was an absolute pleasure looking after Dad and it was also a pleasure meeting you, mum and the rest of the family and working together to support him. I will make sure to pass your remarks on to the rest of the staff team.

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Review from Laura G (Daughter of Resident) published on 25 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursing home, spotlessly clean and beautiful surroundings. Very caring staff who soon got to know Dad’s likes and dislikes. Receptive to my Dad’s needs and wishes. I am glad, as a family, we decided to move Dad to Redwalls nursing home.

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Review from J T (Daughter of Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is treated with kindness despite gis somewhat challenging behaviour.
The staff are attentive and receptive to dad's needs.
Thank you.

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Review from L C (Daughter of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mum has received since being at Redwalls has been excellent. The activities that are provided are well thought out and inclusive. My mum enjoys the variety of meals provided too.

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Review from Ian W (Son of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We would like to thank you all for taking care of our mum who was in her final few days on life’s journey. Throughout her short stay with you, she was treated with respect and dignity which we, and am sure she, truly appreciated. You showed courtesy and understanding to her family and made a difficult
time easier to bear through your empathy and compassion. In order to do your work, you must have to have a special attitude and mindset which not everyone has the ability or capacity to achieve. Never underestimate the importance of your job and always remember that you make a difference to people at the most difficult of times. Thank you again

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Review from Jill W (Granddaughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided for my grandparents. The staff at Redwalls are extremely helpful and provide excellent care. They are very approachable and more than happy to answer any questions. They go the extra mile when it is a special occasion and ensure my grandparents have a wonderful
time.

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Review from A D C (Daughter of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Redwalls for almost three years and my father for over two years.
Mum is bedridden and needs extensive nursing care and although dad can be difficult all the staff are very patient and caring with them both. It is very reassuring to know that they are safe and well
cared for.
The catering staff go beyond the call of duty to cope with dad's indecisiveness and fussy eating habits.
All the staff are so friendly and cheerful, I think of them as part of my family.
I think my grandson echoed our thoughts when he announced after a visit to his great grandparents "it's great here I didn't think old people's homes were like this".

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Review from Jack T (Respite Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very little experience of home care but consider this home to be superior to all experienced by me.

Reply from Doris Howick, Home Manager at Redwalls Nursing Home

Many thanks for your feedback. I will share it with the team to maintain the team spirit in promoting high standards. We were privileged to be part of your 70th wedding anniversary.

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Review from Rachel G (Daughter of Resident) published on 28 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Redwalls for nearly 4 years. The care she has received has been excellent. All the Staff have been lovely caring and able to spend time with my Mother. Her diet was limited to pureed food but every care was taken to ensure she ate food that she liked. The Home is very welcoming
and feels like a home rather than a care home. I would not hesitate to recommend Redwalls and am very grateful that they had space when we needed it.

Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Your mother was an integral part of the home. We will miss her wit and love of shopping at her high street store. She will be greatly missed by all. Thank you for your support over the years.

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Review from Kim G (Daughter of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not want my mom going into care but I had peace of mind with my mom in Redwalls. My mom had terminal cancer and was treated by all staff in the nicest way. Always with respect. She had a lovely room and on warm sunny days, we were able to sit in the beautiful grounds. I will always be sad at not
being able to look after my mom but Redwalls helped with such a big decision.

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Review from Fiona B (Daughter of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Redwalls since August and both my brother and I have been impressed by the level and diligence of care he has received.
This was highlighted at Christmas when we shared the experience of the Christmas Day festivities with him at the Home. The input that the staff put into making
the day joyous was evident. The extent to which they had clearly planned the day to make everyone feel integrated plus the quality of the Christmas meal and the support that all the staff who had given up their own family responsibilities made visitors and residents alike uplifted.

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Review from J P (Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our room was very pleasant, good size for the two of us. We found it on the cool side as the weather had turned cold. The shower room and bathroom were very cold.

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Review from N H (Son of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful setting. The care and support for mum and family second to none. Staff all extremely welcoming and friendly, care given to mums needs.

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Review from Joan B (Cousin of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise enough the care that my cousin received over the last month. He was treated with dignity and kindness in every difficult circumstances. All the staff at Redwalls deserve our grateful thanks.

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Review from P B (Sister of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Redwalls, a truly wonderful place. My brother was cared for in an environment that he and every family member felt was just like home. Every member of staff, whatever their role was involved. The staff were compassionate, caring, respectful, mindful and open about their pride in their work. I would
hope that Redwalls will always remain as it is. I cannot see any need to change what it is, "home". Please allow Redwalls to remain the size it is, not to become a "corporate" place to stay. I cannot say a big enough thank you to Redwalls.

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Review from Gloria D (Sister of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was here for a short while in receipt of palliative care. On arrival, he was delighted with his room and the setting. He really liked all of the staff who attended his needs. When end of life came, as a family we took shifts to stay with him 24/7. I cannot praise the staff who cared for him
enough. The most senior down to cleaning and tea staff all were very professional with a friendly approach. They were also very compassionate and caring toward family members.

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Review from S M (Granddaughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma came in for what became end of life care. The staff were amazing, not only were they incredibly attentive to my grandma's comfort and needs, they then ensured that we and other family members were not only offered refreshments but also offered support emotionally.


As a healthcare professional

myself, it's easy to spot poor care but the Redwalls team were amazing and made, what was an incredibly difficult time, a little easier.


Thank you all.

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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Redwalls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Redwalls Nursing Home is calculated as follows: ( (245 Excellents x 5) + (96 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 351 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redwalls Nursing Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

Meet the Team (5)

Patrick

Patrick Butler

Job Title: Home Manager

Joined: 2024

Patrick has extensive knowledge and experience having worked in the sector for the last 37 years. He has managed a number of care homes throughout his career as well as having worked strategically, at a regional level, supporting a number of different homes.


Patrick is passionate about providing high-quality care for the people living at Redwalls and is committed to delivering truly person-centred care. He believes that people living in a care home should be able to live life to the fullest, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends as well as enjoying new interests.


In his spare time, Patrick enjoys reading and holidaying in the Lake District where he can spend time with family and enjoy the great outdoors with lots of long walks and fresh air.

Rebecca

Rebecca Millington

Job Title: Deputy Manager

Hi, I’m Becky, the new Deputy Manager at Redwalls. I am an NMC-registered nurse with extensive experience in both clinical nursing and care home management. Most recently, I worked as a CQC-registered Manager and Matron at a nursing home, where I led with a strong focus on compassionate, high-quality care. Over the years, I’ve developed a particular passion for palliative and end-of-life care—a field I’m deeply proud to be involved in. My background combines hands-on clinical expertise with leadership, and I’m committed to ensuring residents receive the dignity, respect, and comfort they deserve. I’m excited to be working alongside Patrick, the Home Manager, and the dedicated team here at Redwalls. Together, I look forward to making a meaningful difference in the lives of our residents and their families.


Outside of work, I enjoy spending time in the great outdoors and making special memories with my loved ones.

Jill

Jill Saunders

Job Title: Administrator

Jill, the administrator at Redwalls Nursing Home, manages all aspects of administration, including purchasing, invoicing, recruitment and payroll. Jill has learned the importance of patience and compassion in the workplace.

Sara

Sara Roberts

Job Title: Activities & Lifestyle Co-ordinator

My Name Is Sara, and I am an activities co-ordinator at Redwalls Nursing Home. Prior to Joining Redwalls, I was a teaching assistant for many years. Since becoming part of the Redwalls Nursing Home family, I have learned that a rich and varied activities programme improves both the mental and physical well-being of all our residents. I feel the team and I are caring, compassionate and enthusiastic.


During my spare time from work, I enjoy spending time with my family and friends, and I enjoy long walks and cycling, bringing my dog Poppy along for the ride.

Sharon

Sharon Johnson

Job Title: Head Chef

Joined: 2017

Sharon joined Redwalls in 2017 as Head Chef. Before Redwalls, she was the General manager of restaurants in Florida and Washington, DC. During that time, she catered for both President Obama and President Biden.


She holds a Level 3 in Food and Hygiene, and the home maintains a 5 Star Hygiene Level. Sharon has experience with creating HCCAP plans and dealing with food allergies. Sharon and the catering team use fresh, locally sourced produce, and believe in providing choices for our residents. Sharon personally gets to know all our residents' likes and dislikes and loves to see residents enjoying their mealtime experience.


Sharon says,” There is nothing better for a chef than to see big smiles at mealtimes. Knowing that all your hard work and effort into preparing a great meal speaks volumes. Sharon also assists the Activities team with theme days and baking sessions with the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Redwalls Nursing Home to verify any information. View our terms and conditions. Redwalls Nursing Home has an Enhanced Service - more info.