Redwalls Nursing Home

80 Weaverham Road, Sandiway, Northwich CW8 2ND
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9.6 91 Reviews
  • Redwalls Nursing Home, Northwich
Redwalls Nursing Home is situated in the wonderful countryside of Sandiway, near to Northwich.

This Edwardian house has retained all the style of what was once a private residence.

The home has been tastefully furnished to a high standard to provide luxury and comfort for residents. It has a some wonderful areas for residents to sit and relax with family and friends, including a large lounge, a library and beautiful conservatory overlooking the front of the home.

There is a magnificent landscaped garden which provides wonderful outdoor space for residents and their families which, during the summer months provides a wonderful venue for many of the events and activities, including Garden Parties and Summer Fayre.

All the bedrooms have been furnished to a high standard, they are spacious and many offer en-suite facilities. Residents are encouraged to bring small items from home to make them feel more at home.

Mealtimes are an important part of the day and chefs prepare delicious and nutritious meals to stimulate even the most discerning appetites. Residents are encouraged to take time over their meal and socialise with other residents.

The health and well-being of residents is important and the home plans and organises an extensive programme of activities and events, taking into account any hobbies or interest residents may have, to help maintain the mental and physical well-being of residents. Families are always welcome to join in with activities and events

Care Provided by Redwalls Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please speak to the Manager about care home fees. All fees are subject to assessment.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Patrick Butler (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting times are unrestricted, but mindful of the residents' wishes on what is best for them.

Parking

  • car parking on site

9.6

Redwalls Nursing Home has a Review Score of 9.6 (9.605) out of 10, based on 32 reviews in the last 2 years.
Over all time Redwalls Nursing Home has 91 reviews.

Overall Experience
  • 69
  • 21
  • 0
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Date Published
  • 91
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Reviewer Connection to Redwalls Nursing Home
  • 32
  • 28
  • 6
  • 5
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 91, showing 21-40
Review from R C (Son of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Redwalls for just over a month. From the moment we came to look around before deciding on Redwalls, my brother and I were confident that was the right place for her.
The staff are all lovely and treat my mum with respect and dignity at all times. The home is very well organised,
spotlessly clean and there is a lovely warm, homely feel, which has enabled my mum to settle into a routine very quickly. I recommend Redwalls unreservedly.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you so much for your generous review. I am glad Mum's stay is going well and I know Mum has settled in well, I believe Mum has gained a couple of friends along the way which is amazing to see around the home. I know you and your brother visit often and are a massive support network for Mum and the home. We take immense pleasure in caring for your Mum and welcoming her, as well as you and your family, into the Redwalls community. I will ensure that your kind words are communicated to the staffing team.

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Review from T L (Son of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good service. Nice staff. Professional.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you so much for your generous review. I know you and all the family visit often and are a massive support network for Mum and the home. We take immense pleasure in caring for your Mum and continuing to enjoy the memories shared. I will ensure that your kind words are communicated to the staffing team.

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Review from J L (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home have been very helpful, professional and attended to Mum's every need.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear J, Thank you for your positive review. Sharing feedback with our staff is always greatly appreciated as it serves as a powerful motivator for everyone to maintain the highest standards of service. We take immense pleasure in caring for your mum.

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Review from Sue S (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just want to thank the care staff at Redwalls Nursing Home for the care they give to my mother who is living there. It's taken a while for Mum to settle in as she's a very independent lady and to adjust to care home living was a big change for her. The staff have made her feel welcome and cared for.
Thank you.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Sue, Thank you for your review and kind words. I will ensure that this is communicated to the team as they will be very grateful. Kind regards from all the Redwalls Team.

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Review from Lisa H (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad took and unfortunate turn for the worse whilst he was living in Devon. His dementia required him to stay in a nursing home on a permanent basis. As I live very close to Redwalls, I decided to visit and was blown away with the staff, building and level of care. My dad has now been in Redwalls
for three months, he is stable but shows signs of deterioration. I am extremely grateful to all the staff for looking after my dad. I enjoy going in to visit and I am always welcome and comfortable there. A huge thank you to you all.
Reply from Redwalls Manager at Redwalls Nursing Home

Thank you for your review and kind words, I will hand this over to the staffing team as they will appreciate the feedback. Thank you from all the Redwalls Team.

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Review from Kim C (Niece of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been a resident at Redwalls for almost two years. He has received the highest standard of care and he appears to be very happy. The staff are all very kind and approachable and always happy to assist. There is always a friendly and welcoming atmosphere. The home is well-managed and regular
activities and events are organised for the residents and friends and family are invited.
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Review from S K (Son of Resident) published on 4 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is great, very homely. The staff are great and can't do enough for my dad, also when I visit they are friendly, professional and nothing is too much trouble. The care they provide for my dad is great. It all makes for a nice visit and confident he is being cared for in every way.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you so much for your review and kind words. I will make sure this is communicated to the team as they will appreciate your positive feedback on the care standards and delivery which you have observed. Thanks very much, from the Redwalls team.

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Review from J R (Wife of Resident) published on 19 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From entering Redwalls the wonderful, warm welcome continues throughout the home. All staff are cheerful, courteous and compassionate. The whole atmosphere in the home is comfortable and home-like. I'm sure this gives residents and especially their relatives a great sense of assurance.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you for your review and kind words I will make sure, this is communicated to the team.
Kind regards,
Redwalls Nursing Home team.

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Review from Megan F (Granddaughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff always have a good laugh and banter with my grandad and keep him in good spirits. The bedroom has been made homely with furniture and accessories the family brought. The staff and environment have allowed my grandad to settle in well.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Megan, thank you for your review and comments.
It's a pleasure to nurse Grandad.
From the Redwalls Team.

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Review from June O (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Redwalls is a well-run nursing home. Although I have rated staff and management as 'good', there are individuals who are excellent. The 'nursing' care Mum receives is excellent.
Reply from Redwalls Manager at Redwalls Nursing Home

Dear June,
Thank you so much for your review and kind words.
The staff are very thankful and appreciate your feedback.
Thank you for all the support you provide for your loved one.
From the Redwalls team.

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Review from Jayne B (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Redwalls for over five years now. During that time, there have been a number of changes in management and the current manager and deputy manager are excellent, very approachable, available when needed and considerate. The nursing staff are highly skilled and proactive. The senior
carers and caring staff, in the main, have worked here for a number of years and so very little agency staff are used which is good for residents. The caring staff genuinely care about the residents and whilst caring for them with chat, reassure and have a laugh with them. The food is excellent, laundry and cleaning are done daily and an activity schedule in place. Relative meetings also take place regularly.
Reply from Redwalls Manager at Redwalls Nursing Home

Dear Jayne,
Thank you so much for your review and kind words.
The staff are extremely thankful for your comments and really appreciate that their hard work is acknowledged.
We would like to thank you for all the support which you provide for your loved one.
Thank you from all the Redwalls family.

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Review from E C (Son of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Redwalls is an excellent nursing home which looks after my mother very well. The staff are excellent and the care team is very good.
Reply from Redwalls Manager at Redwalls Nursing Home

Thank you for your review, I will inform the staffing team of your comments.
Many thanks from the Redwalls team.

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Review from Peter J (Son of Resident) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so happy and well cared for. It's a real 'home from home' for her.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you for your review and kind words. I will communicate this to the team, as they will be extremely grateful for the acknowledgement and views from the family. Thanks from all the team at Redwalls.

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Review from Christine C (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Redwalls now for 3 months. The staff are caring, attentive and like many of the reviews say, nothing is too much trouble. It's with the love and care of the staff that has helped my dad back to his former self after a long stint in hospital and another month at another care home.
I would recommend Redwalls, as we were, by a close friend who also has a relative there.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you so much for your review and kind words, I will ensure this is communicated to all staff.
Kind Regards,
Redwalls Team.

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Review from Michael S (Son of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly and welcoming place, lovely staff and accommodation. Confident that Mum is being cared for and looked after properly.
Thank you.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Michael,
Thank you for your review and kind words.
I will ensure that this is communicated to the staffing team and we will continue to provide the best care for your loved one.
Many thanks.

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Review from Liz D (Daughter of Resident) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed at Redwalls for 3 weeks whilst we were on holiday. Both she and I can't speak highly enough of the care and friendliness of all the staff. She has enjoyed the company, the activities and the time in the garden despite the weather! Her room was an excellent standard and the welcome flowers
were such a lovely touch.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Liz,
Thank you so much for your kind words and review. It was a pleasure to look after Mum and get to know such a wonderful lady.
I will ensure that this is communicated to all staff.
Kind Regards,
Redwalls Team.

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Review from Kay D (Friend of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very attentive and polite, nothing is too much trouble. My friend tells me the food is lovely too. The room is spacious and very clean.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Kay,
Thank you for your review and feedback, I will ensure that this is communicated to the team.
Many thanks, The Redwalls Team.

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Review from Jonathan L (Son of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very professional and very helpful and always treat my mother with respect and kindness.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Jonathan,
Thank you for your review and kind words.
I will ensure that this is communicated to the team.
Thanks once again from the Redwalls Team.

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Review from Steven C (Grandson of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful happy and very positive. Would recommend Redwalls to anyone.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Steven,
Thank you so much for your feedback and review, I will ensure that this is communicated to the team.
The staff will be happy with your acknowledgement and kind words of their practice and care.

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Review from Ian B (Son of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Redwalls Care Home has been positive right from the very first contact. Dad settled quickly due largely to the professional, caring, positive approach of everyone working there. His room is comfortable and homely. Thank you to everyone there.
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Dear Ian,
Thank you for your review and kind words, I will ensure that this is communicated to the team.
It is a pleasure to nurse Dad and it's lovely that Dad has settled so quickly within the home.
This is something that we aim to do from the onset and we really appreciate your acknowledgement of this.
Once again, thanks for your kind words.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Redwalls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.605 for Redwalls Nursing Home is calculated as follows: ( (245 Excellents x 5) + (112 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 375 Ratings = 4.605
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redwalls Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (5)

Patrick

Patrick Butler

Job Title: Home Manager Joined: 2024

Patrick has extensive knowledge and experience having worked in the sector for the last 37 years. He has managed a number of care homes throughout his career as well as having worked strategically, at a regional level, supporting a number of different homes.


Patrick is passionate about providing high-quality care for the people living at Redwalls and is committed to delivering truly person-centred care. He believes that people living in a care home should be able to live life to the fullest, taking part in a wide range of meaningful and stimulating activities, socialising and making new friends as well as enjoying new interests.


In his spare time, Patrick enjoys reading and holidaying in the Lake District where he can spend time with family and enjoy the great outdoors with lots of long walks and fresh air.

Rebecca

Rebecca Millington

Job Title: Deputy Manager

Hi, I’m Becky, the new Deputy Manager at Redwalls. I am an NMC-registered nurse with extensive experience in both clinical nursing and care home management. Most recently, I worked as a CQC-registered Manager and Matron at a nursing home, where I led with a strong focus on compassionate, high-quality care. Over the years, I’ve developed a particular passion for palliative and end-of-life care—a field I’m deeply proud to be involved in. My background combines hands-on clinical expertise with leadership, and I’m committed to ensuring residents receive the dignity, respect, and comfort they deserve. I’m excited to be working alongside Patrick, the Home Manager, and the dedicated team here at Redwalls. Together, I look forward to making a meaningful difference in the lives of our residents and their families.


Outside of work, I enjoy spending time in the great outdoors and making special memories with my loved ones.

Jill

Jill Saunders

Job Title: Administrator

Jill, the administrator at Redwalls Nursing Home, manages all aspects of administration, including purchasing, invoicing, recruitment and payroll. Jill has learned the importance of patience and compassion in the workplace.

Sara

Sara Roberts

Job Title: Activities & Lifestyle Co-ordinator

My Name Is Sara, and I am an activities co-ordinator at Redwalls Nursing Home. Prior to Joining Redwalls, I was a teaching assistant for many years. Since becoming part of the Redwalls Nursing Home family, I have learned that a rich and varied activities programme improves both the mental and physical well-being of all our residents. I feel the team and I are caring, compassionate and enthusiastic.


During my spare time from work, I enjoy spending time with my family and friends, and I enjoy long walks and cycling, bringing my dog Poppy along for the ride.

Sharon

Sharon Johnson

Job Title: Head Chef Joined: 2017

Sharon joined Redwalls in 2017 as Head Chef. Before Redwalls, she was the General manager of restaurants in Florida and Washington, DC. During that time, she catered for both President Obama and President Biden.


She holds a Level 3 in Food and Hygiene, and the home maintains a 5 Star Hygiene Level. Sharon has experience with creating HCCAP plans and dealing with food allergies. Sharon and the catering team use fresh, locally sourced produce, and believe in providing choices for our residents. Sharon personally gets to know all our residents' likes and dislikes and loves to see residents enjoying their mealtime experience.


Sharon says,” There is nothing better for a chef than to see big smiles at mealtimes. Knowing that all your hard work and effort into preparing a great meal speaks volumes. Sharon also assists the Activities team with theme days and baking sessions with the residents.

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