Barchester Adlington Manor Care Home

Street Lane, Adlington, Macclesfield SK10 4NT

Adlington Manor Care Home provides 24-hour nursing care alongside expert care for people with dementia in the Memory Lane Community. It is situated within the midst of the Cheshire countryside.

They are proud to be accredited as part of Barchester’s 10/66 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents at Adlington Manor.

Adlington Manor is a very active home and offers an activity programme that adapts to the wishes and interests of residents. Music therapy is a vital part of the treatment and therapy programme within the Memory Lane Community.

Group: Barchester Healthcare Ltd

Person in charge: Fiona Gough (General Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 88 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 55+.

Single Rooms: 88

Rooms with ensuite WC: 88

Facilities & Services: Palliative Care • Day Care • Respite Care • Separate Dementia Care Unit • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Adlington Manor Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Barchester Adlington Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Barchester Adlington Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.63 for Barchester Adlington Manor Care Home is calculated as follows: ( (175 Excellents x 5) + (77 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 262 Ratings = 4.63

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.795 Points relating to the number of positive Reviews for Barchester Adlington Manor Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 14 Reviews ÷ 17.6 Target = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Barchester Adlington Manor Care Home has a Review Score of 9.4 (9.425) from 22 Reviews


Average Ratings

  • Excellent
    17
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Adlington Manor Care Home?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Adlington Manor Care Home

  • Daughter of Resident/Service User
    6
  • Husband of Resident/Service User
    6
  • Son of Resident/Service User
    4
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

Happy, comfortable, well looked after.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Fiona Gough, GM at Barchester Adlington Manor Care Home responded to this review on 23 May 2018:

Thank you - I am so pleased that you are happy here.

Having seen the care and support that has been given to my mother since she just came to Adlington Manor on 29th November 2017, it is amazing to see what dedicated and professional staff can do for residents! My mother has been treated both medically and care needs, with the utmost attention to detail, resulting in a very improved quality of life for my mother (all round excellent).

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Fiona Gough, GM at Barchester Adlington Manor Care Home responded to this review on 22 May 2018:

Thank you, Andrew.

Very happy with the care my mother receives. It is extremely important for me to feel that she is secure and safe. I can sleep at night knowing she is in caring hands and she is being fed a balanced diet.
Management is excellent with good communication on all matters. Thank you and my compliments to the chef.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

I am extremely happy with the nursing care my mother-in-law is receiving in Adlington Manor.
The staff are very caring and pleasant and led by an excellent management team - who are always approachable and on hand.
The food is nutritious and prepared by an excellent chef and team ensuring the residents enjoy their chosen meals.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Fiona Gough, GM at Barchester Adlington Manor Care Home responded to this review on 18 May 2018:

Thank you Anne.

While my husband has been in Adlington Manor he has been well looked after and has always been treated with respect which gives me peace of mind. I couldn't wish for a better care home. The manager and staff are very welcoming and always make me feel part of the family. May this continue.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care staff at Adlington Manor are relatively stable with a number who have been there several years. This is a huge plus in terms of atmosphere, standards and general homeliness within the community. Residents are well cared for and the general atmosphere is good.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Fiona Gough, G M at Barchester Adlington Manor Care Home responded to this review on 09 May 2018:

Thank you, Lesley - we really appreciate your kind words.

Myself and my family are so pleased that my wife their mum has settled in at Adlington, she has challenging behaviour so is on a one to one but the staff manage her really well. My wife has been treated with dignity also so with her being so young gets pampered quite often. All of the staff are all lovely to get on with have time to listen to any concerns.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Fiona Gough, GM at Barchester Adlington Manor Care Home responded to this review on 03 May 2018:

Thank you for your lovely words James, it is good to know that you feel that your wife is content and week cared for.

My Mum stayed for several weeks at Adlington Manor as part of her intermediate care, prior to returning home. I cannot thank the staff for their care, kindness and genuine interest in my Mum. For example, on her birthday, I was able to join Mum for lunch at an area set aside for us. The nursing staff were quick to identify a chest infection and sought medical help quickly. There is a super range of daily activities available as well as regular entertainment. The whole care home is run extremely well by a general manager who is accessible and knowledgeable.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum has been in Adlington Manor since November 2016. When she first arrived, we didn't think she would be with us for long but has made an amazing recovery.

The care from the majority of the care team has been very good in difficult circumstances (she can be challenging and not accepting of help at times).
She finds weekends challenging as some agency staff aren't as understanding of her needs but we are able to talk to the management team frankly about this.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

Fiona Gough, General Manager at Barchester Adlington Manor Care Home responded to this review on 26 Jan 2018:

Thank you, we are so glad that Mum is happy.

Barchester Adlington is a first-class Care Home.
The staff are excellent and look after the residents well.
The rooms are well furnished and comfortable.
The only downside is the cost of the monthly rent as we are paying the full charge, but at least we know my wife is comfortable here.

How likely would you be to recommend Barchester Adlington Manor Care Home? Likely

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Average Rating:   4.8 out of 5

I live some distance away and sadly cannot visit as often as I would like to. It is a great comfort to me that my father is being so well looked after by the amazing, kind and caring staff at Adlington Manor. He is happy and settled there and when I have to leave I know he is in good hands!

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

My mother has been a resident for 4 years. Last weekend was her 88th birthday. As she can't easily be taken out for meals/visits due to her health conditions, the care home manager very kindly offered the use of a room for our family of 7. The home provided a very enjoyable 3 course meal and drinks for a nominal fee. Mum had a lovely time and we all really appreciated the trouble the staff had gone to. Thank you!

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

fiona gough, GM at Barchester Adlington Manor Care Home responded to this review on 17 Jan 2018:

Thank you for your kind words we are so pleased that mum and all the family enjoyed the day.

Easily the best care home in the area. I've visited many homes searching for a possible permanent care home for my mum. Adlington Manor is easily the best I can find. My mum has been here for about three months now and I've found that the staff are really lovely, kind and so patient. The rooms are large and each has a full ensuite including toilet and shower. There are nice gardens which are wheelchair friendly and several places to sit out together with conservatories too. The food looked good and there is a nice coffee lounge with fresh tea, coffee and cake available all day.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Fiona Gough, General Manager at Barchester Adlington Manor Care Home responded to this review on 18 Oct 2017:

Thank you for your kind words. We are delighted that your Mum is happy.

I would like to praise the staff in the Rowan Suite, especially the Head of the Unit. The care, respect and kindness given to my mother during her short stay at the end of her life was outstanding. In addition, they helped and supported all the family at a very difficult time with care, time and concern.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

We had almost despaired at finding the right care home for our 95-year old mother after a hip operation left her virtually immobile. Then a friend suggested we take a look at Adlington Manor. We turned up unannounced at a weekend, but nonetheless were made welcome and given a thorough introduction by a member of the team and we knew immediately we’d found the right place. Not only is Adlington beautifully situated, with the feel of a country hotel (the home has recently been refurbished throughout), but the level of professional care and kindness Mum is now receiving is everything we had hoped for and delivered by a proactive and willing team who are approachable at every level. After ten days at Adlington, Mum has regained her dignity and begun recovering physically too from the debilitating effect of a long stay in hospital. So a huge weight has been taken off our minds, we have no doubt that we made the right choice and we have no hesitation in recommending to others.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My aunt is treated with respect and dignity and looked after with care.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home is currently run by excellent management and key staff. Most of the carers have a proactive attitude to the residents who in many cases are very challenging. The whole fabric of the building has been significantly upgraded during the past 12 months and is still ongoing.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

When looking for a care home for my mother Adlington Manor was recommended to me. From my very first visit we were made very welcome by every member of staff that we met. Mum was subsequently visited by the deputy manager in hospital and it was agreed that mum would be able to be transferred as quickly as possible.

The care we as a family have witnessed has been excellent, and we have no hesitation in recommending Adlington Manor to anyone having to make the decision to put their relatives into their care.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Having experience of other care homes in the East Cheshire area, I can compare and say with confidence that Barchester Adlington Manor Care Home is the best and offer excellent care.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Care is excellent and staff are helpful.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

All the staff are kind, polite, efficient. The manager, carers, nurses, activity lady, cleaning staff cooks, maintenance staff and gardener we cannot fault them. The food is excellent, although I do feel older people do not need two hot meals a day. A lighter tea would be more suitable. The cleaning ladies always keep the rooms nice and clean, tidy and smelling sweet. My husband has just had his room refurbished and is lovely. I am sure all the rest of the building will be the same when refurbishment is completed.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

On every occasion I attended the staff were very helpful, attentive, and answered any questions completely. My wife had very good care and when she died they were sympathetic, very caring and extremely helpful.

How likely would you be to recommend Barchester Adlington Manor Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Fiona Gough, General Manager at Barchester Adlington Manor Care Home responded to this review on 29 Jul 2016:

Thank you for your kind words

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

February 2016

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Adlington Manor Care Home