Sunrise of Mobberley

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ

Sunrise of Mobberley, Knutsford, Cheshire
Sunrise of Mobberley, Knutsford, Cheshire
Sunrise of Mobberley, Knutsford, Cheshire

Not only is Sunrise of Mobberley – one of Cheshire’s premier providers of retirement living, residential care and dementia care – situated in a picturesque, semi-rural location, but the home also makes use of the latest thinking in design to create a community that’s welcoming and comfortable for residents and their visitors. Set close to the heart of this highly desirable Cheshire village, with all its local amenities, the location is ideal for visiting family and friends: just a short distance from the M6 and 45 minutes away by car from Manchester city centre. Other areas served by Mobberley include Knutsford, Wilmslow, Alderley Edge, Warrington, Hale, Greater Manchester and the rest of Cheshire. A delicious home-cooked menu and daily activities create an environment that uplifts the mind, body and spirit.

Group: Sunrise Senior Living

Person in charge: Lisa Burrows (General Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 108 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Speech Impairment

Admission Information: Ages 50+.

Single Rooms: 56

Shared Rooms: 26

Rooms with ensuite WC: 82

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sunrise of Mobberley: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Sunrise of Mobberley has a Review Score of 9.4 (9.370)

The Review Score of 9.4 (maximum of 10) for Sunrise of Mobberley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Sunrise of Mobberley in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 31 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.37 for Sunrise of Mobberley is calculated as follows: ( (190 Excellents x 5) + (162 Goods x 4) + (29 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 389 Ratings = 4.37

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Sunrise of Mobberley is based on 31 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.6 positive Reviews (108 registered maximum number of service users ÷ 5). 31 Reviews ÷ 21.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    15
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sunrise of Mobberley?

  • Extremely LIKELY
    22
  • Likely
    10
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sunrise of Mobberley

  • Resident / Service User
    13
  • Daughter of Resident/Service User
    8
  • Son of Resident/Service User
    5
  • Niece of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1
  • more

The staff at Sunrise have shown care and genuine feeling towards my father-in-law who currently resides in the reminiscence suite. Nothing appears to be too much trouble when considering his needs and the facilities/accommodation are excellent, being well maintained, clean and tidy. He has the choice of three cooked meals a day with "snacks" and fresh fruit available 24/7.

He is encouraged to join in with the numerous activities and the events/entertainment calendar looks to be busy and well organised.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Marketing at Sunrise of Mobberley responded to this review on 15 Feb 2018:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

We have found Sunrise of Mobberley to be an excellent respite facility each time we have used it for my parents, individually and together. The standard of care is excellent and the professionalism and friendliness of the staff is second to none.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 09 Feb 2018:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

Very pleased with the care my husband received from Sunrise of Mobberley. The activities were excellent and very stimulating. Would strongly recommend.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 09 Feb 2018:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

Just been to visit my Granny at Sunrise of Mobberley and I have been blown away by how fantastic the home is. All of the staff and the manager who I met today were so friendly and incredibly welcoming. We sat in the Bistro enjoying a latte, singing along to the music - it was absolutely lovely to see how quickly Granny has made new friends with other people who live there and how much happier she is now that she's not living on her own.
I would highly recommend Sunrise of Mobberley for its warmth, friendliness and caring service.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 09 Feb 2018:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

I visit my aunt every 2/3 months.
She is barely able to move due to multiple sclerosis.
Staff tend to be kind, but last New Year's Day a care worker said, "Surely this visit is beyond the call of duty".
I found this comment very rude and inappropriate.
Response to my aunt's needs is often slow due to low staff numbers.
There are never enough hoists and on several occasions, it has been midnight before she is able to rest in her bed.
I think this is a priority.
Considering the lavish surroundings I conclude you have your priorities wrong.

How likely would you be to recommend Sunrise of Mobberley? Neither Unlikely or Likely

Average Rating: 

 2.7 out of 5

Overall Standard: Poor

Facilities: Poor

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Poor

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Poor

My mother has developing Alzheimer’s and increasing frailty and suffered a fall at home and subsequent hospitalisation through October. We searched around for a suitable home for her that could cope with her developing needs and provide her with the environment we knew she would want for herself.
Sunrise has turned out to be an excellent experience for Mum and for us as her family who can see her regularly and see how well cared for she now is. We are all really pleased with the care she is receiving.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 22 Dec 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Public areas warm & inviting; tastefully decorated & thoughtfully furnished - residents can take a break whilst walking in common parts. Sofas positioned in all corridors; paintings to admire; fruit juice/water available on tables.
Residents and visitors can enjoy refreshments in bistro/coffee shop on the ground floor. Visitors can join their family member for a meal in the restaurant - if previously booked (a small charge to pay). The food offered is of good quality and well presented.

Frequent activities and events are organised for the benefit and enjoyment of residents. Sunrise have their own minibus and offer all residents the opportunity to participate in outings to nearby locations - available twice weekly if space permits.

Residents' rooms - suites as they are known, can vary in size but the layout of all suites offer residents fairly spacious accommodation;
A small kitchen area, good size bathroom and a living area to furnish with their own possessions.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 12 Dec 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Sunrise provides a very safe environment for elderly people with dementia. The setting (building & surroundings) are excellent as are the rooms. There are some great staff at Sunrise, and all the staff treat the residents with respect and the majority (not all) make a real effort to engage with the residents, creating a home-from-home atmosphere, and there are plenty of arranged, fun, activities for the residents to participate in. A few improvements would be that the dementia ward was on the ground floor with easy, secure access outside for the residents and wish there were more frequent trips outside.
The staff are always busy, agency staff are used in part, and it feels sometimes as if they operate on the margin of being understaffed.
Overall, I am very happy with how my mother is cared for at Sunrise and would definitely recommend their location and care services.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 29 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Sunrise is a very caring supportive environment for my aunt who has advanced dementia. She is in the specialist dementia unit where the staff are highly skilled with dementia patients. My brother and I are highly satisfied with her care. The only issue we have is that the home is very expensive!

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Poor

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 29 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Mum has been part of the Sunrise community since March 2015. The standards of care are wonderful, the staff always friendly and welcoming. The facilities are amazing, I wouldn't hesitate in recommending Sunrise.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 16 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

Received a very warm welcome from the Director of Communications who is very helpful and very responsive. She was the "front of house", and did a very good job. The rooms are excellent and there is a wide choice of activities.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 07 Nov 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

I came here in 2012 with my husband.
My husband died here in 2013 and I have stayed on as we sold our home and I need a certain amount of care myself.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

UK Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 25 Oct 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

Overall care and attention is good. Being a person more able than a lot of the residents I do object to staff entering my room at all hours enquiring 'are you alright'.
If I had a problem I have a buzzer and I do cherish my independence.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

UK Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 25 Oct 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

I have been impressed by the standard of care offered to my father by the staff in Reminiscence. They have been respectful, understanding and have managed his declining mental and physical health with warmth, professionalism and good humour.

I have felt involved in changes of treatment and have felt well supported during this difficult time. There have been a few administrative errors, which have been frustrating but have all been resolved satisfactorily. I have found the concierge staff particularly helpful and supportive.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

UK Marketing, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 25 Oct 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

After considering various care homes, we decided on Sunrise of Mobberley for my elderly mother because it has a warm and friendly feel to it and is able to offer specialised professional care to residents with dementia. My mother has been resident at Sunrise for 6 months and is very happy there.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I felt completely at ease as soon as I walked into this beautiful home, the staff are welcoming, friendly, helpful and absolutely nothing is too much trouble. The suites are superb I struggled to find suitable accommodation for both my parents and this was as close as I could get. Excellent food, decor, care, activities and gardens, I cannot praise Sunrise Mobberly highly enough!

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Great place where my father has happily moved into. It feels more like a hotel than a retirement home. People are very caring. Food is lovely.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

For 'short stay respite care', Sunrise at Mobberley provided a good service, as indicated in my ratings.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lewis Sluman, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 04 Oct 2017:

Thank you for taking the time to review Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you in the future if your requirements change.
The Sunrise of Mobberley Team

My residence here continued to be very pleasant since my arrival, with no complaints either relating to my room, and the carers also. About six weeks ago, I suffered a really serious angina attack and almost thought it was a small heart attack. Well, all the time (many hours), two carers stayed with me in direct contact with the medical nurse by telephone and during the ambulance visit. They were so patient and later the next day I was attended to by an excellent doctor.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Sunrise Team, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 04 Oct 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

6 and a half years experience living at Sunrise has been very satisfactory. Although initially active and independent, with the passage of time and ageing, we have come to appreciate the immediate help forthcoming on those occasions when the emergency blue alarm had been activated due to falls, faints, stroke etc.

Very busy care staff are always helpful and friendly when approached and they respect our independence and privacy. Catering here at Mobberley is always of a very high standard and much appreciated, as is overall cleanliness and housekeeping throughout the development. Senior management is very much visible and approachable.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Lewis Sluman, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 19 Sep 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

I have lived here for two and a half years with respiratory problems and have to use oxygen and an inhaler. On the whole, I am very well cared for both medically and everyday caring.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lewis Sluman, Digital Marketing Executive at Sunrise of Mobberley responded to this review on 19 Sep 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

I have been here for 2 and a half years. I have noticed that due to the home now being 95% nursing which was not the case when I first arrived. The caring staff, due to the type of nursing care needed, their moral is low and they do not have time to talk to you when you sometimes need it.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 23 Jun 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Mum has settled into Sunrise of Mobberley really well. The staff are very caring and quickly adapt to different residents needs. Management is very good. My only small complaint would be surrounding the cleanliness of the area surrounding Mum's chair. Overall very satisfactory.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 20 Jun 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Overall good.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 30 May 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Excellent premises, well furnished. Good food, excellent staff and good activities.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 09 May 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Very caring, particularly when ill or just out of hospital.
I have been a resident here for seven to eight years and crucially there were plenty of excursions in the bus.
It appears that bus outings are no longer considered important which is a shame.
Sunrise, although lovely, is extortionately expensive - something that most people cannot afford.
What used to feel like a retirement home now feels like a nursing home.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Poor

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 19 May 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Mobberley Team

My mother has been at Sunrise Mobberley for nearly 2 years. She is very well cared for in a very friendly environment. She is safe and happy.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 13 Mar 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Good service and staff.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 13 Mar 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

I have lived at Sunrise of Mobberley and I have felt grateful that my family found this place for me to spend my latest years. They have been eventful with the loss of both legs and recuperation and I have received all the help I needed from carers and officials.
There have been minor difficulties, which were quickly agreed and dealt with.
Truly I'm happy here.
Thank you all.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 13 Mar 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Sunrise of Mobberley is good.
There is the odd thing that's not so good. Some things take a long time, but on the whole, most things are good.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 13 Mar 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

The staff are friendly and helpful.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 13 Mar 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Overall I am happy with my experience so far at Sunrise of Mobberley.
In particular, the staff are very understanding and supportive (agency staff excepted) and the main reason why my opinion is positive.

How likely would you be to recommend Sunrise of Mobberley? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Marketing Manager at Sunrise of Mobberley responded to this review on 09 Mar 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

Care for my mother has been lovely since her very first day when staff carefully thought about the best room for her needs and the families. Staff in the home, including the nurses, care staff, dining and kitchen staff and concierges always welcome us the relatives and are genuinely keen to share positives with us whilst being realistic about the difficulties she has following her stroke.

How likely would you be to recommend Sunrise of Mobberley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

UK Marketing, Marketing Assistant at Sunrise of Mobberley responded to this review on 03 Jan 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team.

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Lisa

Lisa Burrows

Job Title: General Manager

Description:

Sunrise of Mobberley offers a superb tranquil retirement option for those with a love of the countryside. As general manager, a registered nurse myself with over 30 years' experience and previous matron, I set exceeding high standards of nursing care. I am passionate about the delivery of high quality care to seniors and proud to lead a team of dedicated and knowledgeable professionals here at Mobberley of Sunrise. As within health & social care sector, we strive each day to ensure that we create a culture of integrity and professionalism based on the Sunrise Mission and Core Values. My favourite part of the day is time spent with our residents, either in the Bistro joining them for a cup of tea, or in the activities lounge, hearing how we've made a positive impact on their life, and understanding how we can continue to grow and meet their diverse needs. Whenever I have spare time I enjoy rambling through the countryside with my family and our springer spaniel.

Amanda

Amanda Ben-Hmida

Job Title: Deputy Manager

Description:

I have worked at Sunrise for several years and watched the community grow into a brilliant place to work and also a very welcoming and caring home for all our residents to live. The team at Mobberley are all very dedicated and committed to supplying the very best care and it is always a pleasure to work alongside all of them. I am extremely passionate about our mission to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around ours resident needs. I am proud to lead in our Principles of Service. I am passionate about my role and I don't think there is anything more rewarding than a whisper saying thank you and a smile. I can honestly say I have enjoyed every minute working at Sunrise and look forward to many more years here.

Dawn

Dawn Williams

Job Title: Director of Community Relations

Description:

As the first point of contact for families enquiring about Sunrise, I enjoy being able to work with families to deliver the bespoke service Sunrise offer – that's what makes Sunrise a special place. The most rewarding aspect is supporting families and seniors and being able to support them during what can be an emotional experience. I feel privileged to help in the journey towards the decision to join our community and then, seeing new residents flourish and make new friends, is the ultimate reward.

Carol

Carol Curling

Job Title: Activities & Volunteers Co-ordinator

Description:

It's a pleasure and a privilege to be the Activities Coordinator at Sunrise of Mobberley. I was born in Surrey and after completing my education, my first occupation was a Personal Secretary, long before electric typewriters! Later I worked with Fred Olsen Cruises as PA to the Cruise Director, and then with Saga Cruises for 16 years. I am thoroughly enjoying settling into Sunrise of Mobberley, which is many ways is similar to my position at sea, but "HMS Mobberley" has the advantage of not moving around, and I gets get to sleep my own bed at night! Residents enjoy a full and varied daily programme which incorporates activities for the mind, body and soul, and my aim is to make a difference to each resident's day. Nothing makes me happier than seeing our residents smiling, happy and I can hear their laughter… It's so rewarding to see people enjoying themselves, and making this happen is what my fantastic job is all about.

Debbie

Debbie Gray

Job Title: Director of Community Relations

Description:

I wanted to work for Sunrise from the moment I walked through the door for my first interview. Having travelled the UK visiting many Assisted Living Sites and Care Homes in a previous role, I realised very quickly that Sunrise was vastly different. I was thrilled when I was offered the position and have not been disappointed since. Sunrise offers a fantastic environment for their residents and are bespoke in their offering, working with residents and what they want, rather than residents having to fit in with the Sunrise routine. It truly is a wonderful work environment and does not feel like work - it feels like home.

Laura

Laura Taleporos

Job Title: Reminiscence Co-ordinator

Description:

I feel truly privileged to work in a vocation so close to my heart. Having working in the care industry since leaving school at the age of 16 I am passionate about my job and from personal experience I understand the journey that our residents are taking. With three Autistic children I see many likenesses between seniors and children and hope I bring stills learnt from home to work. I aim to ensure my team and the environment meets our seniors specialist needs. I personally enjoy cooking, writing and painting and share my hobbies with our residents as I strongly believe we can bring joy and fun back into their lives, so our aim is to give them happy experiences and involve their family and friends where possible – retaining independence, preserving dignity and supporting individual needs.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sunrise of Mobberley