Cranford Grange

When we decided it was time for my mum to move into residential care we of course looked around at different places. Cranford Grange Care Home we just called into unexpectedly, on telephoning them they were extremely helpful and arranged for us to look around. As soon as we walked in we were impressed. Firstly, it is a beautiful setting and home but more importantly, there was such a relaxed and happy atmosphere. The staff were so friendly and guided us through different options. There was no pressure and a very kind, empathetic manner which we, as a family, really appreciated. They understood fully our mixed feelings of upset and guilt in this most difficult decision process. We were very grateful and happy for all the help they gave us through the process and feel our mum is now in a sociable, happy and safe environment.

Thank you.

For anyone who is struggling with the idea of care for an elderly person, I would urge them to view this care home. It is exactly as it shows in the brochure. More posh hotel than care facility! There are also specialist nursing staff to help with people who require extra help with their day-to-day living.

Mum moved into Cranford Grange Care Home in September 2022, she was disorientated and distressed. I am delighted to say she has settled in well and now seems calm and relaxed. This is due in no small part to the staff who are caring and respectful, treating Mum with the dignity and warmth she deserves.

A lovely place within a calm and caring environment. The nursing team's compassion and care were outstanding and the management team supported our family, helping us to navigate through this time of change. The team were honest and kind and treated all with dignity and respect. Would definitely recommend Cranford Grange Care Home, it has a homely and friendly feel to it and gave an exceptional level of care.

Cranford Grange Care Home is currently home to both my parents. They have had periods of respite care over the past few years and so we had a good relationship with Cranford Grange before they became permanent residents. I get comfort from knowing that they receive excellent care living together in lovely surroundings and are treated with dignity. This last point is very important to me as being a great age can provide practical challenges and a threat to dignity. So I am impressed and reassured by the caring and respectful way in which my parents are treated. They love the meals and Dad enjoys being in the bistro and seeing all the activity that goes on there. The family is kept informed of any issues that arise and included fully in creating and amending care plans. Having my parents at Cranford Grange has provided the peace of mind we desperately needed and we love visiting them there.

My experience was excellent. I can't wait to return. Staff are excellent.

Dad feels safe and comfortable at Cranford Grange. He is treated with respect and care by the staff. As a family, we believe we made the best choice of facility for Dad’s care in his remaining years.

We couldn’t be happier with the care that my mother has received. She has been in Cranford Grange Care Home for some respite care after having a fall at home. Everyone is very patient and kind with her. She has gained some of her old confidence back and is able to walk without the use of her frame whilst being here. She’s made friends and has genuinely enjoyed her time here.

I am so grateful to all the staff at Cranford Grange. They have a sometimes very hard, but also very important job to do and they are always there for me to talk to, and consult with. Having a parent in care is really difficult but they have made me feel both at ease and also like part of the family. Thank you

Cranford Grange Care Home provides such a warm and supportive environment! Wonderful food, staff and cleanliness. We cannot fault the service. We feel my father is extremely well looked after there and cannot thank you enough for all you do for him.

My Mum was in a care home in Scotland and in April I moved her to Cranford Grange to be close to me. The staff couldn’t have been more helpful with what could have been an incredibly stressful move and gave her a fabulous welcome after a long journey. Since then all the staff have been just fantastic. Really kind, considerate and enthusiastic. I feel that they really understand Mum’s needs and personality and it’s so lovely to see their interaction with her. Mum has a lovely room overlooking the garden and is very close to the Salon for her nails and hair which she has enjoyed having done. It’s a real pleasure going to visit Mum at Cranford Grange and I couldn’t be happier with my choice of care home for her.

My mother is currently a resident at Cranford Grange Care Home and wanted me to share her experience and to reassure anyone thinking of moving into a care home, that it is the best decision she made, and despite being a little bit apprehensive, she thoroughly loves it. The care assistants and nurses are exceptionally patient and caring. The restaurant waitresses make sure her meals and drinks are prepared to her specific requirements and the activities team are all experts in making sure everyone has a great day and are "living their best life". My mum has made new friends, she has put weight back on and, more importantly to me and my sister, she has her smile back. She's happy, well looked after and in control of her life.

Secondly, visitors are told that they have to wear masks. The staff also wear masks but not necessarily on their noses and over their mouths. Staff in a care setting should know better than this.

My mother is very happy at Cranford Grange. She is well looked after, her care needs are being met, and she has a bright airy room with a bathroom and a superb view. She enjoys a wide variety of activities. Her favourite activity seems to be fish and chip Friday followed by live entertainment! Care Staff are all attentive and professional. Nothing is too much trouble. There is a nurse on hand and access to a doctor has been prompt when needed. She has had regular podiatry and physio appointments and the hairdresser is available when needed. The food is wonderful. I have been treated by my mother to a meal with other family members in the private dining room. We had a delicious 3-course meal for 6 in relaxed and convivial surroundings. The grounds are exceptional. The gardens provide seating areas that will come into their own in the summer and there is a wheelchair-friendly path. The environment created in the home is friendly and caring.

Altogether she was in Sunrise, now known as Cranford Grange, for three and a half years.

The staff are caring, thoughtful and fun! My mum appreciated all three during the two and a half years she lived at Cranford Grange. As her needs changed so did the care. Seeing so many different smiling faces throughout the day gave my mum a mental lift and she enjoyed the company of many of the staff. Access to management, nursing and caring staff is easy which means that you can always get an update on your loved one if you are unable to visit.

Both of my parents have been cared for by Cranford Grange Care Home (formerly Sunrise) for three years, within the specialist dementia neighbourhood. I cannot recommend them highly enough. Their specialist care is outstanding, treating Mum and Dad as individuals but also as a couple. The environment is purpose-built, so perfect for those not as able as others. The team are dedicated to providing superb levels of personal attention and genuinely care and, indeed, love their clients. Having to find care for my loved and adored parents was extremely stressful and heartbreaking and my heart goes out to anyone in this situation, but we struck gold first time with Cranford Grange and from initial enquiries, to then being part of the family for three years has been a complete comfort and reassurance. If you have an issue they will have almost certainly dealt with it before and have the expertise to help. Nothing is too much trouble. A fabulous team of dedicated, caring professionals. I wish you well.

All the staff from admin, carers, nursing and cleaners were excellent and I can't thank you enough for looking after her albeit for a short time. If respite is needed in the future, we will return without a doubt.

Her care is outstanding, from nursing assistance after 2 cataract operations and other senior ailments. She enjoys her days at Sunrise and has survived the Corona pandemic through the care taken by the management.