Cranford Grange

Barclay Park, Hall Lane, Mobberley, Knutsford WA16 7DZ
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Top 20 carehome certificate
9.9 140 Reviews
  • Cranford Grange, Knutsford
Cranford Grange provides first-class residential, nursing and dementia care. Set in the countryside conservation area of Mobberley, the home has been recently refurbished to offer a stylish, contemporary and welcoming setting.

The home offers a wide range of accommodation options and beautiful, wheelchair-friendly landscaped gardens. Residents are welcome to relax in the stylish lounges, enjoy tea and cake in the café or be pampered in the hair salon.

The passionate and dedicated team encourage residents to stay active and ensure all individual needs and requirements are met; whether that is arranging for a favourite meal to be created by the award-winning dining team or organising activities on site or out in the local community.

Cranford Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

Cranford Grange is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Cranford Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 117 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1795
  • Self-Funded Residential Dementia Care: from £1890
  • Self-Funded Nursing Care: from £2060
  • RESPITE Self-Funded Residential Care: from £2154
  • RESPITE Self-Funded Residential Dementia Care: from £2268
  • RESPITE Self-Funded Nursing Care: from £2472

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Cranford Grange for full pricing details and T&Cs.

Contact Cranford Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cranford Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Zoe Smart (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (117)
  • Single Rooms with Ensuite Wet Room (117)

Cranford Grange Reviews (140)

9.9

Cranford Grange has a Review Score of 9.9 (9.901) out of 10, based on 22 reviews in the last 2 years.
Over all time Cranford Grange has 140 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cranford Grange
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Total of 140, showing 21-40
Review from Karen O (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had a respite stay 7/8 years ago, my mother chose to return to Cranford Grange this year as a permanent resident, as she could no longer manage at home.
It was a huge change but one which has gone incredibly smoothly with heartfelt thanks to very caring staff, some wonderful residents, good
food, and the social facilities.
It's been surprising and delightful to see her being more sociable again, having become isolated in recent years, mainly due to Covid restrictions but also as she became more vulnerable due to ill health.
I would highly recommend it.
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Review from Joanna H (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cranford Grange is outstanding.
After looking around the Cheshire area for a suitable care home for my mum Cranford Grange stood out as the best all around by far. Choosing the right place for a loved one is a very difficult and emotional time. The team here gave me complete confidence and reassurance
throughout the process. I would recommend Cranford Grange to anybody looking for a special place for their special loved one.
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Review from Barbara A (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cranford Grange is a wonderful care home. I can't praise the staff highly enough - without exception, they are caring, professional, compassionate, and friendly. It is obvious that they genuinely care about their residents and they go out of their way to meet their needs. They make me feel very welcome
whenever I visit which makes such a difference. I know that my Dad is receiving excellent care and that I will be contacted if there are any changes or concerns. The accommodation is of a very high standard and the grounds are beautiful.
Reply from Dawn Williams, Reviews Team at Cranford GrangeAt Cranford Grange Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience and importantly your father's has been a positive one. Your words are very kind, and all the staff appreciate hearing from families. It's our pleasure to look after your father, and thank you again for your kind review. Thank you from all the team at Cranford Grange
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Review from Ian P (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care and overall standard of Cranford Grange.
Nothing is too much trouble. The staff are incredibly attentive and conscientious.
The staff have been wonderful with my mum, helping her with her personal needs and extending their experience to support and reassure her.
She
has adapted well to the change after the move from her apartment and is able to participate in many aspects of the day-to-day activities and outings.
All the staff are a credit to Cranford Grange!
Reply from Dawn Williams, Reviews Team at Cranford GrangeIt's our absolute pleasure to look after your mother, she is a remarkable lady. Thank you very much for taking the time to leave us feedback about this chapter in your mother's life. The whole team work hard to fulfil residents' lives and sincerely thank you for taking the time to share your mother's experience. At Cranford Grange we set a high standard for ourselves, we're grateful for your comments, and it's our pleasure to provide the very best possible service. Thank you.
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Review from Sarah H (Daughter of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been an assisted living resident at Cranford Grange for the last two and a half years. Her care needs have increased during this time. The care team are exceptionally kind and caring, taking into account Mum's specific needs and adjusting the care routine to keep her calm and comfortable.
I've been kept well informed throughout about Mum's condition and the management team have also been very helpful in working with me to ensure her long-term care is affordable. It has been a huge weight off my shoulders knowing Mum is well cared for by a professional and caring team.
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi Sarah, thank you very much for taking the time to leave us feedback about your experience over the past years. It's our absolute pleasure to look after your mother and wish you all the very best. Thank you from us all at Cranford Grange.
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Review from K E (Daughter of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cranford Grange has taken care of my mother for 9 kind years. Having worked in the care sector myself I can honestly say their care is superlative. The staff have created a home. Their attention to every detail of the residence's needs is unsurpassed! The meals are nutritious, well-presented, and created
for individual needs. Regular entertainment creates a fun uplifting environment. I feel grateful for the kindness and thoughtfulness of everyone who works there when I visit. It truly is the best place to entrust with your loved ones.
Reply from Reviews Team at Cranford GrangeThank you very much for taking the time to leave us feedback about your experience. Your feedback is truly greatly appreciated and valued by us all. It has been our pleasure over these past years, and sincerely thank you for allowing us to take care of your mother a true lady. At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience, our team enjoy doing what we do because of residents like your mother. Take care and thank you.
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Review from Jacqueline G (Partner of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
How we wished our lovely man had moved to Cranford Grange earlier. Everything about it was excellent, the staff, the organization, the atmosphere, even the building. If I lived nearer I would certainly sign up for a place there myself. I have visited many care homes but have never seen one of this quality
before. Thank you, Cranford Grange.
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you very much for taking the time to leave us feedback. He was a true gentleman, and it was our pleasure to provide the best possible care for him; it means a lot to the team to hear your feedback, thank you. At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Take care from us all at Cranford Grange.
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Review from John G (Respite Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was treated very kindly and I have no complaints about anything!
The staff were amazing and nothing was too much trouble for them.
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi John. Thank you very much for taking the time to leave us feedback about your experience. It was our absolute pleasure to help you get back to good health during your respite stay with us at Cranford Grange. We wish you and the family all the best and please look after yourself and thank you again from us all, you are always welcome back if you ever need us again. Take care, John.
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Review from Jane W (Daughter of Resident) published on 4 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was an extremely difficult decision to make once we had realised that Mum needed extra care and was struggling to remain independent. We took time to look around the Cheshire area and had no doubts that Cranford Grange was the wisest decision. It is a beautiful building with lovely shared spaces.
However, more importantly was the level of care and trust we've had from the staff. Mum is treated like a Queen! She has been able to decorate her room to suit her style, and a very spacious bathroom and wardrobe area. Her daily needs are met and she is treated like a friend. The staff are understanding and happy to meet her needs but also her desire to remain as independent as possible. It is spotlessly clean and always has a buzz. I have never seen people stuck in circles staring at each other, but usually enjoying a sherry before lunch, having a gossip with each other and the staff. Cranford can't possibly replace home but it is as close as we feel we could get without too much comprise.
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi Jane. Thank you very much for taking the time to leave us feedback about your experience. We are so pleased your mother chose Cranford Grange and it's a joy to have the pleasure of her company. At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. Thank you from us all at Cranford Grange, Mobberley.
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Review from Chris H (Son of Resident) published on 10 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Cranford Grange at the end of September with relatively complex care needs. Throughout the whole process of assessment, through the move and settling in, the whole team have been exemplary. The quality of care and the attention of the staff have been superb; the whole team have
been focused on Mum and ensuring she is as comfortable as possible. The staff are very highly trained and very responsive. A very, very impressively run care home.
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you very much for taking the time to leave us such kind feedback about your experience. It's truly greatly appreciated and valued by the entire team. It's our pleasure to look after your mother, and thank you for choosing Cranford Grange as understand how difficult decisions are around caring for loved ones and do assure you of our continuing support.
At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Sincerely thank you.
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Review from Charlotte C (Daughter of Resident) published on 10 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Cranford Grange in September this year following a stroke, which meant she could no longer live independently. It was a big step for her, but I knew from the minute I went to visit that this was the best place for Mum. Cranford Grange is very well managed, and the staff are universally
delightful. Nothing is too much effort, and they really do go the extra mile for every resident trying to make their experience the best, even when it means more effort or work for the staff. I have been very impressed on all fronts - from the quality and spaciousness of the accommodation and options available to the food that is made from scratch every day to the delightful staff who knew every resident and their needs. Full-time care is expensive, but we have found Cranford Grange to offer very good value for money. It is very reassuring knowing that Mum is surrounded by a team who are extremely thoughtful, exceptionally caring and truly dedicated.
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you very much for taking the time to leave us feedback about your experience. It's our pleasure to look after your mother, and thank you very much for your kind words which will be passed on to the team. We truly value all feedback, and thank you for taking the time to share your thoughts.
At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Simon L (Son of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma was a resident many years ago, and my dad recently moved in after a short stay in the hospital, having said that if he ever needed care, that would be the place that he would like to be. We knew that the building, grounds, restaurant, bistro, lounge and activities were excellent, but as he
was previously very independent and active; we wondered how he would settle. We needn't have worried as the way that he has been welcomed by staff has been amazing, not only in terms of medical care but in the kindness and thoughtfulness towards my dad and us as a family. The building is like a quality hotel, but the main attraction is the staff, who are all extraordinary people.
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi Simon, thank you very much for taking the time to leave us feedback about your experience. It has been our pleasure to have your Grandmother and Father reside with us at Cranford Grange, formerly Sunrise of Mobberley, where your Grandmother resided. We are grateful for your feedback, as it helps other families research homes for their loved ones. It means a lot to us that you took the time to share your experiences over the years, and sincerely thank you for your kind feedback, which is appreciated and highly valued by the entire team.
At Cranford Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you from the Team at Cranford Grange.
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Review from Ann E (Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff very welcoming and friendly. I would have no qualms about having to come again for a short or long period.
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi. Thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear you enjoyed your respite stay with us, and if you ever need us again please get back in touch. We wish you well at home and it was our pleasure to have you stay at Cranford Grange, Mobberley. At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. All the very best.
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Review from Sue C (Daughter of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This residential establishment is perfect and outstanding in every way, very much like a five star hotel. It is a beautiful home; clean and well led and supported by caring and knowledgeable staff.
The respite care my mum received at Cranford Grange was excellent. I have nothing but admiration for
the care staff and for the way my mum was looked after. Mum said 'I felt safe there and everyone was very kind and helped me'. There is a full programme of activities everyday and great thought goes into organising events. There is always something going on. The food at Cranford is inventive, fresh and varied. Mum enjoyed the food very much.
If you’re a carer reading this, you will probably understand how emotional and traumatic arranging your loved ones first stay within a care setting is. The staff at Cranford Grange took the time to allay my fears and patiently answered the many questions I had. Thank you everyone at Cranford.
Reply from Dawn Williams, Reviews Team at Cranford GrangeThank you very much for taking the time to leave us feedback about your experience. Your words are incredibly kind, as we take great pride in delivering high quality care and it means a lot to us that you took the time to share your thoughts. Our teams enjoys doing what they do because of residents like your mother, it was truly a pleasure to have her stay with us on respite.

At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

If you would like to provide us any further specific feedback, please refer to our website.

Many thanks, the Care UK team.
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Review from Lou H (Daughter of Resident) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently completed 4 weeks of respite care in Cranford Grange after suffering a heart attack. Cranford Grange has been outstanding in every respect and I would thoroughly recommend it to anyone engaged in the sometimes soul-destroying search for somewhere caring, stimulating and trustworthy
to look after an elderly relative.
Every member of staff without exception has been friendly, caring and competent, taking time to get to know my dad and his needs and interests. Such care was taken to place him at a table for meals with other residents with whom he had something in common.
The home itself is beautiful with lovely grounds to sit out in and walk around on a sunny day. There are plentiful activities available and a lovely dining room with a wide range of menu options. The 'bistro' area is a wonderful social area and more in keeping with a hotel than a care home. My dad enjoyed meeting friends and family there for coffee on several occasions.
Thank you all so much!
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi Lou H (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. May we wish your father continues good health, and thank you for choosing Cranford Grange.
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Review from M R (Relative of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a beautiful home in a stunning location. An excellent team of staff led by the manager who is an experienced nurse. It is certainly a wonderful place, with exceptional care, good food and a dazzling array of leisure and activities available. My mother is involved in everything she can be and wishes
that she had moved in sooner.
I cannot recommend this care home highly enough. Out of 20 Care homes which we had visited, this one was by far the best and continues to look after my mother to her high standards.
Reply from Dawn Williams, Reviews Team at Cranford GrangeHi, thank you very much for taking the time to leave us feedback about your experience.
At Cranford Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We understand the importance of activities and stimulation, your feedback is most important to us and thank you for choosing Cranford Grange.
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Review from Lucy S (Daughter of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
My parents were together in a lovely room/apartment for nearly 5 years with dedicated, wonderful staff caring for them.
However, my advice is to be careful to get assurances that the home can deal with all aspects of your relative’s care now and in the future before choosing this care home. Both my
parents were asked to leave due to some members of staff/residents being upset by my relatively immobile 93-year-old father’s dementia-related behaviours. They regarded this as challenging behaviour which they were not equipped to deal with. As a consequence of being asked to leave, my parents aren’t sleeping in the same room now for the first time in 68 years. The new care home staff have not seen any behaviour they regard as challenging from my father.
No face-to-face meeting was arranged by Cranford Grange, not even a phone call, to communicate the fact that termination notices were to be served.
So, some wonderful staff and lovely surroundings, but choose carefully.
Reply from Samantha Debenham, Reviews Team at Cranford GrangeIt is devastating when an individual’s care requirements exceed our registration criteria, and it is decided by community-based mental health teams that their needs are greater than the care which can be delivered. Several meetings and discussions were held with you and your siblings providing advice, support, and signposting regarding specialist dementia nursing care, but we completely understand how stressful and difficult this situation is for all concerned. We are grateful for the positive comments received in recognition of the care, dining, housekeeping, and activity teams, who worked incredibly hard every day to support your parents during their four year stay with us. It's also very sad that more care providers do not have couples’ suites, and we hope that in the future more apartment-style accommodation will be available so that couples can remain to live together regardless of the different levels of care required.
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Review from Adam C (Son of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last three and a half years of her life in the care of Cranford Grange care home in Mobberley.
From the first day she arrived and until the last day of her life the staff treated her with care, respect and love. As her Alzheimer's progressed the team gave her all the extra support
she needed to maintain her dignity in the final years. The home has excellent facilities and gardens. The food is also first class.
In her final days, the support for both my mother and myself was outstanding. The experience and professionalism that the staff showed allowed a dignified and peaceful passing. For the support the staff gave me, I shall be forever grateful.


If your loved one is in need of care then I can highly recommend Cranford Grange.

Reply from Dawn Williams, Manager at Cranford GrangeThank you very much for taking the time to leave us such kind feedback. It's truly greatly appreciated and valued by the entire team. We take great pride in delivering high-quality care and facilities for the residents and will be delighted to share your comments with the whole team at Cranford Grange. Thank you. Kindest wishes. General Manager.
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Review from A M (Niece of Resident) published on 21 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff that are looking after my Aunt are fantastic, they keep me updated on any changes in her care due to health issues that are ongoing and what they are doing to help her.
If there’s something on the menu she doesn’t want/like they happily make a meal that she does like to eat.
I’m so glad
that we choose Cranford Grange as her home, as the staff are extended members of the family for my Aunt.
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Review from Alwen B (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Cranford Grange since last May. The quality of the residential environment is excellent. The communal areas and the resident rooms are of a high standard and comfortable. The dining room, bistro and activity rooms provide extensive communal space. There is an impressive
range of daily social activities and events and residents are encouraged to participate. The gardens surrounding the home are lovely and Mum has really enjoyed her walks on the grounds.
The staff are caring, attentive and friendly. My brother and I are grateful for the kindness shown to mum and for the care provided to ensure that she settled in well and has been happy at Cranford Grange. The staff have taken time to get to know mum and always treat her with respect and warmth.
The team has been proactive in suggesting improvements to support mum's independent living and communications with relatives are excellent.
We are thankful to the staff for all their compassion and friendship.
Reply from Dawn Williams, Manager at Cranford GrangeWe are thrilled with your positive experience and are so glad your mother has settled in so well to Cranford Grange. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Cranford Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.961 for Cranford Grange is calculated as follows: ( (249 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 257 Ratings = 4.961
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.94 Points relating to the number of positive Reviews for Cranford Grange is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 117 registered maximum number of service users is 23.4. 22 Positive Reviews ÷ 23.4 = 0.94
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (121)

Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services. I’ve worked hard through the years to gain skills and knowledge of many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication, listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day, I feel inspired working alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cranford Grange to verify any information. View our terms and conditions. Cranford Grange has an Enhanced Service - more info.