The Willows Nursing Home

This is the second time my mother has stayed at The Willows for a short period while I took a break. I have total confidence that while in their care, my mother is entirely safe and well looked after. The staff are extremely polite and friendly and showed true affection for my mother. The rooms are spacious and the building has a relaxed yet professional atmosphere. I found it very easy to make the arrangements for each visit - the staff respond quickly and helpfully in response to email messages and queries. When I collected her this time, she was sitting in a room of cheerful, busy people (crafting) and although she is not capable of taking part in crafting herself, I know that she will have enjoyed being surrounded by such a happy environment. Myself and my wife are very grateful to have discovered The Willows.

I am unable to care for my husband who has dementia and multiple health problem. All the staff, maintenance, catering, laundry, cleaning, care, nursing, activities and chaplain, show extreme kindness to both Alan and myself. I have no worries or concerns about him living there. I miss him but am welcomed whenever I go to see him. First rate.

My mother stayed in The Willows for respite care (to allow us to go on holiday). She felt very welcome and said she felt part of a small family. The staff were very friendly and caring, nothing was too much trouble. She felt safe which meant we could enjoy our break with no worries.

The standard of care is excellent. The staff are very caring. There are great activities. Quizzes, exercises, music therapy and our chaplin leads a very uplifting service. The facilities and the rooms are good and the food is excellent.

Wife was treated very well caring staff

What a wonderful experiance we had while my dad was being cared for in The Willows. We felt cared for too and part of a lovely family. Unfortunately my father passed away but the consideration and empathy we were shown by all the staff in his last days was so much appreciated by my mum and I. Thank you.

Myself and the family find it difficult to put into words, our grateful thanks for the care and attention - even affection given to my husband David while in 'The Willows.' Thank you for your support and understanding.

My sister's dinners are always cold, so therefore she isn't eating them. Also her cups of tea/coffee are cold so she's not drinking them.

My stay at The Willows has been a very enjoyable experience; the care has been wonderful. All the staff are kind, helpful, supportive and patient. The food has been delicious. I have met so many people whom I have enjoyed chatting with. I feel able to go home and cope on the farm now, which I wouldn't of if I had not come to The Willows for a rest. Best wishes for the future and to another 30 years of service.

If looking at prospective place, is a home from home. Would highly recommend.

Been a resident here now for a few weeks. Right from the beginning the care, home feel and services have been faultless. Always plenty of staff around and on hand when need them. The home is very clean and tidy, smells fresh. Food and drink is of great quality with varied menu. An area that stands out is the friendly home feel, and the activities. There is always something happening including Cheese and Wine Afternoons, Visiting singers/entertainment. Also there is a chaplain onsite which is nice to have. Management are very active within the home and friendly. Overall cannot fault The Willows, and would highly recommend it.

Staff are always friendly and attentive. Look after all of Mum's needs and take interest in what she liked when younger and talk with her regularly. The rooms and common areas are always clean and tidy.

It gave us such peace of mind to know she was in safe and caring hands and we will always be grateful for the compassion and dedication shown by everyone there. Mum passed away peacefully at The Willows and the empathy and support of the staff will always stay with me. After she'd gone, my son wanted to see her room one last time. They'd made it look so lovely. I hadn't asked them to, they just did it. I've told my son that when the time comes that I can't live independently, he should find me a place at The Willows. That's how much I trust and appreciate everything they do.

Very comfortable, friendly staff, ranging from senior house manager to carers, domestics, maintenance, laundry, kitchen staff and anyone I may have forgotten.

My wife moved to The Willows after shorter stays in two other nursing homes. I was very happy that her final months were spent in The Willows. All the staff were excellent and worked together well. There was an excellent range of activities and pastoral care in addition to the required nursing and personal care needs fully met.

Mum stayed at The Willows for three weeks whilst recovering from a leg fracture. The staff here are excellent and caring, quite strict at times. Mum liked the room and the general facilities. She likes to shower to shower every day but that was not possible only on certain days. Mum liked the puddings she was given every day- we were bringing her lunch because she is a vegetarian and only eats certain foods. Mum was looked after well and got on well with many of the carers and medics. Overall, the place is very clean and in a quiet, rural location. The admin side is very good and with excellent regular communications.

Mum spent 3 months at The Willows on intermediary care in the hope of going home. Unfortunately, her mobility didn't allow that but all the staff were very caring and supportive with both me and Mum the whole time she was there. I would have no hesitation in recommending The Willows Nursing Home.

My husband has been in for respite for three weeks and during his stay has been very well looked after - good food etc. Would definitely be using again and highly recommend.

Excellent care.

My time in The Willows was good. The staff were very helpful and friendly. The place was kept clean and the food was very good.