The Willows Nursing Home

Warford Park, Faulkners Lane, Mobberley, Knutsford WA16 7AR
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9.7 98 Reviews
  • The Willows Nursing Home, Knutsford
The Willows provides residential, nursing, dementia, palliative and short-stay care for up to 61 residents in a peaceful gated community in Mobberley, Cheshire.

Overlooking a bowling green and just a short distance from Tatton Park and Knutsford, the home offers a tranquil setting with easy access to local attractions. All bedrooms are en-suite, and the layout is designed to feel like small households, each with its own kitchen, lounge, and dining space to foster connection and comfort.

The grounds feature level-access gardens, raised beds, a lake and wooded area, and spaces for summer fairs, BBQs and wildlife watching. Residents also enjoy feeding ducks by the lake or harvesting apples from the trees. Indoors, the recent refurbishment has added modern comfort while keeping the home’s warm, family feel.

Meals are freshly prepared with seasonal ingredients and resident input. From Sunday roasts to cheese and wine days, every mealtime is an opportunity to gather and enjoy. Baking sessions, international dishes and themed food events add variety throughout the year.

Activities include Armchair Travel Days, Seize the Day experiences, and visits from animals and local schoolchildren. Outings to the Lambing Shed, canal boat trips, and the Seven Sisters Ice Cream Parlour ensure there’s always something to look forward to.

At The Willows, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, nursing, dementia, palliative or short-stay care, the team at The Willows are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1841 – £1992
  • Self-Funded Nursing Dementia Care: £1948 – £1992

These prices are only a guideline, please contact The Willows Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tamara Simmons (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

The Willows Nursing Home Reviews (98)

Total of 98, showing 81-98
9.7

The Willows Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 30 reviews in the last 2 years. Over all time The Willows Nursing Home has 98 reviews.

Overall Experience

  • 84
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Review from Joan T (Daughter of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first visit to The Willows to the final days of her life the staff treated both her and the family with the utmost kindness dignity and love. We could not have wished for more caring and dignified care from all the staff.

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Review from Sue (Daughter of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my father was only at The Willows for a few weeks he received outstanding care and support for his failing health. Even though was challenging at times the staff showed him great kindness. The resident Chaplain gave both my father and myself very caring spiritual support which was much appreciated.
Such a blessing that this very special service is available. Thank you so much.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to post such positive comments about the experience you have received at The Willows. Our intentions are always to meet the needs of our residents and also to help our relatives whenever possible, so feedback such as this is very much appreciated.

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Review from J G (Husband of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, involving staff at all levels. Very quick response to any concerns/incidents. Safe, clean, happy and a very well run environment, in house laundry, is amazing!!!

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for your very kind and welcome comments. It is so good to have this feedback to share with all the staff. Thank you for taking the time to write and post your comments about The Willows.

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Review from A N (Sister of Resident) published on 31 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been cared for at The Willows for 3 1/2 years and we are so thankful for the care she has received as her condition deteriorates. All the staff - care staff, nurses, ancillary staff ar always ready to give a smile and I have never seen anyone being other than kind, patient and gentle,
respecting dignity. It's easy to forget that all the staff have to deal with sometimes very difficult emotional and painful situations, yet they never allow this to affect their care. It is so reassuring to have confidence in the care provided and also in the efficiency of administrative staff. Not least, so much benefit from the loving Christian environment.

Reply from Raden Mauremootoo, Area Manager at The Willows Nursing Home

On behalf of the management and staff, we thank you for the positive comments. We will pass your comments to the dedicated team.

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Review from Caroline S (Daughter of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attitude and care the staff give my father is exceptional. They are kind, caring and very patient. the home is always warm and "sunny" and there is a feeling of welcome and peace when you visit. They have always treated my father with total dignity and for that, I am truly grateful.

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Review from Heidi (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Willows Christian Nursing Home has recently been refurbished/redecorated which has improved the interior of the home, making it more comfortable and welcoming. The staff are friendly and caring and the food is excellent, at times it is clear that the home is short staffed so there is not enough
attention given to some of the residents as quickly as they might need it, but I'm sure this is the case in most nursing/care homes currently. Overall, I don't think there could be a much better environment for an EMI Unit with a nice setting, including the garden area/views of the countryside and relatively small number of residents.

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Review from Elizabeth M (Friend of Resident) published on 19 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I only spent a short time visiting my friend at the Willows. I received a very warm welcome and had a strong impression that nothing would be too much trouble. I have given excellent reviews based on the feedback from friends and family who were able to spend more time with my friend at The Willows
than I was.

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Review from Peter B (Guardian of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was approaching the final stages of her illness and could no longer be cared for at home. Since her only immediate family lives abroad, a close friend and I were charged with finding appropriate care. Together, we visited several care homes in the area. Our final visit was to 'The Willows'
in Mobberley and, on meeting several of the staff, we knew that this was the right place.


Over the following 10 days, as my friends condition deteriorated, I was at every stage impressed and grateful for the note-perfect care that she and all her many visitors received. This was at all times kind, gentle, remarkably surefooted, medically skilled and appropriately professional. This wonderful care of all parties continued until my friend passed away and afterwards as practical arrangements were made.


I have since given some thought to the question of what could have been better about the care offered by 'The Willows' and, quite honestly, I could think of nothing at all. Thank you.

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Review from Paula (Daughter of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Willows looked after my mum giving end of life care. The care that she received was excellent. Every member of staff treated her with kindness and respect. Medically she was well looked after. When mum died the kindness and professionalism of the staff was something that will stay with
me. They helped make a very difficult time a little bit easier.

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Review from Mal W (Son of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother has received has been wonderful. A very caring and professional care home.

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Review from Margaret F (Wife of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent the last month of his life at The Willows when he was needing full time nursing care having gradually deteriorated over five years with vascular dementia. I cannot speak too highly of the care which he received. The staff, without exception were kind, caring and professional and nothing
seemed to be too much trouble for any of them. The care and concern was also shown to me and my daughter when we visited and, on the night before he died, arrangements were made for me to sleep in his room where they brought in an extra bed.

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Review from Wendy B (Daughter of Resident) published on 13 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very busy, but still have time to chat and spend time with dad. They know him well and keep me updated regularly by phone and in person. He responds well to their interactions with him, despite his severe dementia. We visit at various times and days and have always been greeted in a friendly
manner and residents are comfortable and clean.

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Review from David L (Son of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I consider that The Willows has improved over the last 12 months by being upgraded, decoration-wise, staffing levels and friendliness of the staff. I always get a resume of my mother's health whenever I visit. My mother always seems happy. She is always clean and tidy and appears to be well looked after.
The staff now are constantly in view and freely available, talkative and smartly dressed.

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Review from Diane S (Daughter of Resident) published on 6 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 8 months my father has been at The Willows he has received an exceptionally high standard of care. I know that he is not compliant at getting washed and dressed but have witnessed this being done in a caring and courteous manner in order to lessen his anxiety. I am always kept very well informed
and up to date with his care plans and medication needs.


The staff are all very friendly and often go out of their way to share anecdotes about my father. I feel confident that the care he receives is of a consistently high level regardless of which members of staff are on duty. A wide repertoire of additional entertainment and activities are planned for the residents who are then encouraged but not coerced to join in. The environment is clean, welcoming and well maintained, always smelling fresh. I do however feel that additional en suite facilities would further enhance the accommodation.

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Review from A D (Daughter of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very welcoming. The staff are all very pleasant and accommodating. All staff treat the residents with great care and dignity. I am happy with my fathers care here. When I have mentioned concerns they have been taken seriously and acted upon straight away with very satisfactory conclusions.
I would not hesitate to recommend this home to anyone. The activities, food and personal grooming (hairdresser and nail care) are excellent and enhance my dads wellbeing immensely. I am very happy he is at The Willows.

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Review from Ken (Husband of Resident) published on 25 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Willows was chosen after a visit to a number of homes in the area. Experience has shown that this was a good decision.
The overall atmosphere in the home and the care and consideration given by the staff is excellent.

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Review from Cathy (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been here for eight months since his ongoing vascular dementia meant he now needs 24 hour nursing care. He is in the general nursing section. He has settled well, cared for by the conscientious staff who do their utmost to do all they can for the residents. There is not a high turnover
of staff so they get to know the residents and families well and manage their ongoing physical and mental needs, nor are their optional side and emotional needs neglected, the chaplain is a supportive presence and the charitable nature of the care home is apparent in the ethos of the management.

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Review from Stephen W (Son of Resident) published on 22 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well managed with excellent attentive staff. Contact always made with the family whenever my mother had a fall or required treatment of any kind. Quality nursing care provided in house which removes the necessity of taking service users to the local hospital.
The staff are professional but maintain
a friendly and welcoming manner which is greatly appreciated when visits are made. The premises were always clean and tidy and there was always a pleasant atmosphere throughout the building. Highly recommended.

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Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for The Willows Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for The Willows Nursing Home is calculated as follows: ( (258 Excellents x 5) + (86 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 356 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Willows Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

Meet the Team (1)

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Tamara Simmons

Job Title: Home Manager

Joined: 2025

Tamara Simmons is the dedicated Home Manager at MHA The Willows and will be celebrating 11 years in the role this September. A qualified nurse since 1986, Tamara began her career in the NHS, specialising in the care of older people, before moving into the private sector in 1996 to continue her passion for elderly care in residential settings.


With decades of experience behind her, Tamara remains focused on delivering high-quality care that enables residents to live active, fulfilling lives. Her leadership style is hands-on and person-centred, and she values the importance of getting to know each resident individually.


One of Tamara’s favourite parts of the day is spending time with residents—whether that’s through one-to-one conversations or joining in with activities whenever she can. Under her guidance, The Willows continues to provide a warm, supportive environment where both residents and staff can thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Nursing Home to verify any information. View our terms and conditions. The Willows Nursing Home has an Enhanced Service - more info.