The Willows Nursing Home

Warford Park, Faulkners Lane, Mobberley, Knutsford WA16 7AR
Review Us
9.7 98 Reviews
  • The Willows Nursing Home, Knutsford
The Willows provides residential, nursing, dementia, palliative and short-stay care for up to 61 residents in a peaceful gated community in Mobberley, Cheshire.

Overlooking a bowling green and just a short distance from Tatton Park and Knutsford, the home offers a tranquil setting with easy access to local attractions. All bedrooms are en-suite, and the layout is designed to feel like small households, each with its own kitchen, lounge, and dining space to foster connection and comfort.

The grounds feature level-access gardens, raised beds, a lake and wooded area, and spaces for summer fairs, BBQs and wildlife watching. Residents also enjoy feeding ducks by the lake or harvesting apples from the trees. Indoors, the recent refurbishment has added modern comfort while keeping the home’s warm, family feel.

Meals are freshly prepared with seasonal ingredients and resident input. From Sunday roasts to cheese and wine days, every mealtime is an opportunity to gather and enjoy. Baking sessions, international dishes and themed food events add variety throughout the year.

Activities include Armchair Travel Days, Seize the Day experiences, and visits from animals and local schoolchildren. Outings to the Lambing Shed, canal boat trips, and the Seven Sisters Ice Cream Parlour ensure there’s always something to look forward to.

At The Willows, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, nursing, dementia, palliative or short-stay care, the team at The Willows are here to help.

Show The Willows Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1841 – £1992
  • Self-Funded Nursing Dementia Care: £1948 – £1992

These prices are only a guideline, please contact The Willows Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Tamara Simmons (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)

The Willows Nursing Home Reviews (98)

Total of 98, showing 41-60
9.7

The Willows Nursing Home has a Review Score of 9.7 (9.691) out of 10, based on 30 reviews in the last 2 years. Over all time The Willows Nursing Home has 98 reviews.

Overall Experience

  • 84
  • 12
  • 1
  • 1
  • 0

Date Published

98
5
12
30
68

Review from Linda E (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Willows gave our mum so much dignity, care and love in the last months of her life. We, her family, were taken in and given care and understanding, as part of their family. All the staff are kind and sensitive to the residents and their families. They were able to relieve the stress and anxiety
and support us all so we could just be with Mum.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for giving us the opportunity to care for your Mum and for remembering us at such a difficult time for you and your family; we really appreciate it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Keith G (Son of Resident) published on 28 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum wasn't there long, this was definitely the right and best place for her. The staff were really lovely and caring, attentive to Mum and understanding of our loss. She couldn't have been in a better place. Thank you all.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for your kind comments and for taking the time to review us. It was a privilege to look after your mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen B (Next of Kin) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative arrived at the Willow in an extremely poor state of health after an extended stay in hospital, during which he had deteriorated rapidly. His warm welcome at The Willows plus the increased comfort and good food illumined the last days of his life. This was while covid restrictions still precluded
visitors for two whole weeks. The staff were exceptionally kind to him and to me (to me first by phone, then in my final visits). I will not forget this.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for taking the time to review us. It was a pleasure to look after your relative and give him the care that he so deserved at the end of his life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maria F (Daughter of Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for caring for Mum. The staff at The Willows clearly took time to understand Mum and her needs and, as a result, she was able to settle down there and was very happy. The care of the staff was palpable and made us feel that we'd made the right decision about her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael S (Son-in-law of Resident) published on 30 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law lived in this home from March 2018 until her death in June 2021. The care provided has been exceptionally good, professional and caring. As a dementia patient, we know that she could often be challenging and difficult, but the carers showed real patience and affection for her, as a
character. And they were hugely sympathetic and supportive of my wife and me, in the last days and when she died.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally K (Daughter of Resident) published on 2 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to The Willows last July. I knew it has a very good reputation, so was delighted when she was placed here. It is way beyond our expectations. The peace and quiet, the excellent care, the interested and knowledgable staff, the surroundings - we couldn't be happier. We are so impressed.
I'm so happy my mother is at The Willows.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dave C (Son of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is 100%.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Judith R (Daughter of Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been very well looked after at The Willows after having a hip replacement and developing Coronavirus in the hospital. He is very settled now after getting over sepsis in December.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed by the caring attitude of everyone at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat F (Sister-in-law of Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the five or six years that she has been a resident at The Willows, we have been very happy with the love, care and attention that she has been given. The staff have always shown a great deal of thoughtfulness. She settled in quickly and always enjoyed the varied activities when she was able to
participate. The pastoral and care are outstanding and has provided a great deal of comfort.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Meryl S (Daughter of Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at The Willows for almost four years; she has advanced dementia. During this time, the staff have been unfailingly kind, caring and helpful. I had been recommended The Willows by a friend from church, and I have done the same. During the pandemic, they have kept the resident
safe and stable, and also kept in touch with relatives, which meant a great deal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret W (Wife of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After having stayed myself for several weeks after an operation at a local hospital, I was given wonderful care and support. My husband has been a resident at The Willows for over six years. I and my family are very happy with the loving-kindness he has been given by the nurses and all the carers.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for taking the time to review us, and we really appreciate your kind comments, which I will gladly share with our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R R (Husband of Resident) published on 31 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very warmly received recently by the nursing staff who confirmed that I could visit my wife after several months, in her room at The Willows. They equipped me with the appropriate PPE apron, adding a welcome cup of coffee.
My wife seemed sleepy but I think she was enjoying some radio music.
I hope to make other visits, particularly because my wife's birthday anniversary (her 90th) was coming nearer in December. After such a lengthy lockdown my visit was most enjoyable. Warm thanks for the occasion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bethan (Daughter of Resident) published on 1 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at The Willows since August 2018. It was a huge decision to put my Mum into a residential home and I was unfortunately left with no other option due to the deterioration of her condition. I visited many homes before finding The Willows but I’m so relieved that I found it because
from my first visit I knew it was the best place for my Mum. The staff are all remarkable and with their care have managed to prolong her life expectancy and helped her to defeat all the odds. They have done this with the utmost dignity at all times and always go the extra mile for their residents and relatives. I have complete peace of mind when I am not with my Mum and for that, I will be forever grateful.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

It is a pleasure to look after your mum and thank you so much for your kind comments, especially at this time. We really appreciate your support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely satisfied with the care I've received.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care, very happy. Lots of activities to take part in. When choosing where I wanted to go I chose The Willows because I had heard it was good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H S (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Willows for several years now and I continue to be amazed and delighted at the care and attention she receives, both physical and mental. All the staff are caring, respectful and understanding of my mother's needs. As a relative, it feels like being part of a great
big family. Thank you.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for such a positive review. We are pleased that we have achieved what we set out to do and that you have such a good experience. It’s a pleasure to care for your mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe R (Wife of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since I bought my husband to The Willows, it has made me more relaxed with the situation. My husband came from a nursing home which had an awful atmosphere. The manager and her team were welcoming from day one. It makes such a wonderful difference. All the staff are so caring and hardworking. They
make me feel at ease. Thank you so much for looking after my husband.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you for your positive review and for allowing us to care for your husband. We are so pleased that you feel at ease and relaxed in our home. I will share your kind comments with my team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael C (Son of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Very caring and considerate. Lots of activities to give residents enjoyment in a challenging environment.

Reply from Tamara Simmons, Home Manager at The Willows Nursing Home

Thank you so much for reviewing us; so glad that you and your loved one have had a positive experience. I will gladly share your kind comments with my team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.691)

Overview of Review Score

The Review Score of 9.7 (9.691) out of 10 for The Willows Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.691 for The Willows Nursing Home is calculated as follows: ( (258 Excellents x 5) + (86 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 356 Ratings = 4.691

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Willows Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (9)

Meet the Team (1)

No image found

Tamara Simmons

Job Title: Home Manager

Joined: 2025

Tamara Simmons is the dedicated Home Manager at MHA The Willows and will be celebrating 11 years in the role this September. A qualified nurse since 1986, Tamara began her career in the NHS, specialising in the care of older people, before moving into the private sector in 1996 to continue her passion for elderly care in residential settings.


With decades of experience behind her, Tamara remains focused on delivering high-quality care that enables residents to live active, fulfilling lives. Her leadership style is hands-on and person-centred, and she values the importance of getting to know each resident individually.


One of Tamara’s favourite parts of the day is spending time with residents—whether that’s through one-to-one conversations or joining in with activities whenever she can. Under her guidance, The Willows continues to provide a warm, supportive environment where both residents and staff can thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Nursing Home to verify any information. View our terms and conditions. The Willows Nursing Home has an Enhanced Service - more info.